At PUMA, we are passionate about sports, innovation and creating exceptional experiences. We believe in pushing boundaries, challenging ourselves and inspiring people to move.

We are now looking for a passionate Run/Train Technical Representative to join our Nordic team. In this role, you will be the face of PUMA Running and Training, bringing our products to life through technical product training, events and strong relationships with our retail partners.

You will play an important role in growing our brand presence, inspiring consumers and strengthening our position within the Nordic running community. This is a remote position with extensive travel across the Nordic region, including occasional weekend and extended hours work. We are looking for someone to join our team in early January 2027.

What you will do:

• Build strong relationships with key retail partners, including buyers, store managers and sales staff, providing product expertise and support.
• Plan and deliver seasonal technical product sessions, ensuring retail teams are knowledgeable, engaged and excited about PUMA Running and Training products.
• Organise and participate in consumer events, staff training sessions and product activations at key retail accounts.
• Act as a product expert across PUMA Running and Training footwear, apparel and accessories, including competitor products.
• Collaborate closely with Sales and Marketing to deliver engaging brand experiences and best in class service to retail partners and consumers.
• Represent PUMA at internal and external running and training events, including event setup, product trials and consumer engagement.
• Build strong connections within the Nordic running community and strengthen PUMA's brand awareness and presence in the market.
• Act as the eyes and ears of the brand, providing regular insights on sales performance, market trends, competitors and opportunities.

• 2+ years of experience as a Technical Representative or within running, sports retail, sales or events.
• Valid driver's licence.
• Good knowledge of Microsoft Excel and PowerPoint.
• Passionate runner with strong product knowledge and an understanding of the running community, sports retail and competitor landscape.
• Confident presenter with strong communication and relationship building skills, able to engage and inspire customers, consumers and colleagues.
• High energy, solution oriented and driven, with the ability to take initiative and adapt in a fast-paced environment.

Why PUMA?

• Great benefits: SEK 5,000 in annual product allowance, 45% employee discount, wellness allowance, lunch card and a paid health hour every Friday.
• A broad and active role where you get to combine your passion for running with work.
• Opportunities to build global connections and strong relationships across the organisation.
• The chance to represent an international sports brand and make an impact in the Nordic running community.

Ready to take your passion for running to the next level? Join PUMA and be part of the journey!

At PUMA, we are passionate about sports, innovation and creating exceptional experiences. We believe in pushing boundaries, challenging ourselves and inspiring people to move.

We are now looking for a passionate Run/Train Technical Representative to join our Nordic team. In this role, you will be the face of PUMA Running and Training, bringing our products to life through technical product training, events and strong relationships with our retail partners.

You will play an important role in growing our brand presence, inspiring consumers and strengthening our position within the Nordic running community. This is a remote position with extensive travel across the Nordic region, including occasional weekend and extended hours work. We are looking for someone to join our team in early January 2027.

What you will do:

• Build strong relationships with key retail partners, including buyers, store managers and sales staff, providing product expertise and support.
• Plan and deliver seasonal technical product sessions, ensuring retail teams are knowledgeable, engaged and excited about PUMA Running and Training products.
• Organise and participate in consumer events, staff training sessions and product activations at key retail accounts.
• Act as a product expert across PUMA Running and Training footwear, apparel and accessories, including competitor products.
• Collaborate closely with Sales and Marketing to deliver engaging brand experiences and best in class service to retail partners and consumers.
• Represent PUMA at internal and external running and training events, including event setup, product trials and consumer engagement.
• Build strong connections within the Nordic running community and strengthen PUMA's brand awareness and presence in the market.
• Act as the eyes and ears of the brand, providing regular insights on sales performance, market trends, competitors and opportunities.

• 2+ years of experience as a Technical Representative or within running, sports retail, sales or events.
• Valid driver's licence.
• Good knowledge of Microsoft Excel and PowerPoint.
• Passionate runner with strong product knowledge and an understanding of the running community, sports retail and competitor landscape.
• Confident presenter with strong communication and relationship building skills, able to engage and inspire customers, consumers and colleagues.
• High energy, solution oriented and driven, with the ability to take initiative and adapt in a fast-paced environment.

Why PUMA?

• Great benefits: SEK 5,000 in annual product allowance, 45% employee discount, wellness allowance, lunch card and a paid health hour every Friday.
• A broad and active role where you get to combine your passion for running with work.
• Opportunities to build global connections and strong relationships across the organisation.
• The chance to represent an international sports brand and make an impact in the Nordic running community.

Ready to take your passion for running to the next level? Join PUMA and be part of the journey!

We are looking for a Manager Labeling & Packaging to independently manage global labeling and packaging projects and processes. The role coordinates cross-functional requirements, ensures effective implementation, and contributes to the continuous improvement of solutions, workflows and tools across the Labeling & Packaging area.

• Act as a key business-side point of contact for labeling (hangtags, size labels and stickers) and packaging (shoeboxes, tissue paper, APP/ACC boxes, dustbags/gymsacks, hangers) covering requests, developments and projects.
• Independently manage new items from initial request through implementation, including briefing and conceptualization, material selection and execution, and artwork development, in close collaboration with Labeling & Packaging developers in Asia and occasionally external suppliers.
• Manage the global Labeling & Packaging portfolio across all Business Units, ensuring consistency with brand guidelines, quality standards, cost targets and compliance requirements.
• Coordinate cross-functional alignment with key stakeholders, including Design, Product Line Management, Sourcing & Development, Product Compliance and Legal.
• Manage physical samples, including sample requests, categorization, review, approval, documentation, storage and archiving.
• Review and continuously improve processes, workflows and communication streams, and maintain related user manuals, guidelines and documentation.
• Support the development and optimization of digital systems and tools for briefing, item and artwork management, status tracking and forecasting.
• Conduct competitor, market and innovation research related to labeling, packaging, materials and technologies, and translate relevant findings into recommendations.

• Minimum 3 years of relevant professional experience, preferably within packaging, labeling, artwork management or a related field.
• Good understanding of labeling and packaging development processes, ideally within an international consumer goods, footwear, apparel or sporting goods environment.
• Good understanding of artwork development, print production and packaging specifications, with the ability to translate requirements into clear briefs and implementation instructions.
• Ability to independently manage complex tasks and projects within an established framework and coordinate multiple stakeholders.
• Strong project and process management skills, with a structured and detail-oriented approach to documentation, tracking and implementation.
• Strong communication and stakeholder management skills, with the ability to navigate differing perspectives, facilitate technical discussions and support cross-functional alignment.
• Good analytical and problem-solving capabilities, with the ability to identify risks, process gaps and opportunities for improvement.
• Proficiency in Microsoft Office, particularly Excel; knowledge of Adobe Illustrator is an advantage.
• Awareness of packaging sustainability, regulatory and product compliance requirements is beneficial.
• Fluent written and spoken English, with the ability to work effectively in a global, cross-functional and multicultural environment.

• Support the planning and execution of PUMA marketing campaigns and activations (lifestyle, teamsport, run and train (HYROX)), including tracking campaign performance across influencer, PR, social and event activities
• Assist in the organization and execution of events, in-store activations and product launches, and support order follow-ups for retailers, influencers and artists
• Contribute to influencer and creator marketing activities (research, coordination, product seeding) and support PR activities, including press sample management, reporting, and handling press and customer inquiries
• Coordinate with PR agencies, retailers, customers and internal stakeholders
• Assist in the localization and execution of social media content in line with brand guidelines, and support the preparation of presentations, marketing materials and sell-in meetings
• Provide general support to the marketing department and actively contribute to a wide range of projects and day-to-day operations within the Central Cluster marketing team

• Enthusiastic, proactive and flexible; driven, stress-resistant and able to manage multiple tasks under time pressure
• Service-oriented and representative; takes initiative and responsibility
• Affinity with lifestyle and sports
• Valid category B driving license
• Proficient in Dutch and English
• 3rd or 4th year HBO or WO student (working internship)

If you are a flexible, open-minded, and dedicated individual, PUMA offers exciting opportunities within our dynamic and hardworking team. Several of our colleagues have successfully transitioned into full-time roles after completing their internships. Alongside a strong focus on performance, we value team spirit and an active lifestyle. We regularly come together for sports activities, such as group runs or participating in HYROX events. Ready for the challenge?! In addition, we offer an internship allowance. The internship duration is approximately 6 months (40 hours per week), starting in January or February 2027. The exact start date can be arranged individually. You will be based at our modern PUMA hub in the centre of Utrecht.

• Responsible for achieving the store’s objectives (sales and KPIs).
• Ensure excellent customer service in-store in line with the brand values and PUMA service standards.
• Responsible for the recruitment, management, and training of the team.
• Conduct Performance Reviews.
• Lead team briefings.
• Analyze customer behavior, purchasing trends, and competitive information to drive the business and provide feedback to the Area Manager.
• Manage Loss Prevention.
• Directly responsible for ensuring compliance with Loss Prevention procedures within the store.
• Manage inventory.
• Participate in new store openings and attend all required training sessions; travel may be required.
• Maintain Visual Merchandising according to PUMA standards.
• Execute all necessary requirements to maintain a safe and compliant working environment for store staff.
• Responsible for compliance with company Policies and Procedures.

• 2-4 years of management experience in retail, managing both teams and products.
• Excellent communication and motivational skills.
• Strong organizational and time management skills.
• Leadership skills.
• Proficiency in MS Office, Outlook, and Internet applications.
• Fluent English is mandatory.

• Own and drive the sustainable growth and commercial success of PUMA's distribution business across assigned EEMEA markets.
• Build trusted partnerships with distributors as their key PUMA commercial contact, while setting clear performance expectations, challenging results and driving continuous improvement.
• Develop, align and challenge annual and seasonal business plans, ensuring achievement of sales, gross margin, sell-through and profitability targets.
• Act as the commercial owner for your markets, identifying consumer, competitor, channel and account opportunities to unlock sustainable growth and strengthen PUMA's long-term brand position.
• Lead distributors through the seasonal go-to-market process, from line presentations and range planning to order submission and execution.
• Ensure excellent marketplace execution across wholesale, retail and digital channels while maintaining PUMA's brand standards.
• Monitor and manage key commercial KPIs, forecasts and business risks, proactively driving corrective actions when required.
• Mobilize and align cross-functional teams across Finance, Operations, Merchandising, Marketing, Retail and E-Commerce around distributor priorities and market opportunities.
• Evaluate distributor capabilities and continuously optimize distribution models to maximize long-term business potential.
• Travel regularly across assigned EEMEA markets to build relationships, identify opportunities and support business growth on the ground.

• University degree or equivalent professional experience.
• 5+ years of experience in international sales, distribution, business development and/or account management within branded consumer goods.
• Strong understanding of distributor management and commercial business planning in a multi-market environment.
• Proven track record of driving sales growth and delivering commercial results.
• Strong analytical and financial acumen with a data-driven mindset.
• Excellent communication, stakeholder management and relationship-building skills.
• Self-driven, structured and solution-oriented approach with a hands-on mentality.
• Fluent in English; French is a plus.
• Willingness to travel.

• Drive the execution of the global wholesale strategic plan across regions and categories, track progress and results, and proactively identify risks, opportunities, and required actions.
• Provide commercial insights and business analysis to support the continuous refinement of the global wholesale strategy and operating model.
• Guide regions and markets in the consistent implementation of commercial frameworks, including distribution strategy, trade terms, and service levels, within the defined governance.
• Support the evolution of the wholesale business model towards stronger sell-through, productivity, and inventory turn through robust planning and retail KPIs.
• Improve processes, tools, dashboards, and sell-in reporting, ensuring transparency on orders and orderbook status throughout key order placement milestones and following sell-in meetings with strategic accounts.
• Develop standardized templates together with account teams to provide consistent visibility of sell-out performance, inventory health, and other relevant retail KPIs for key accounts globally.
• Act as a key liaison between Global Wholesale, regions, key markets, Categories, GTM, and relevant global functions to align priorities, timelines, and deliverables.
• Manage and continuously improve the global sell-in process and calendar, including commercial preparation for key seasonal milestones, sales meetings, and Brand Business Summits. Ensure regions and markets have the required sell-in toolkit in place, recommend appropriate improvements, and facilitate communication across regions and functions, particularly GTM and Categories.
• Contribute to building a robust S&OP process with the objective of improving the accuracy and quality of our buy.
• Drive consistent Joint Business Planning standards across regions and selected strategic wholesale accounts.
• Coordinate regional wholesale targets, challenge underlying assumptions, and proactively highlight material risks and opportunities.
• Partner with Categories on wholesale customer events, including category summits and Football/Running Clubs, and support commercial presentations, customer communication, and relevant business insights.
• Participate in selected Previews, Prelines, sell-in meetings, and strategic customer meetings, supporting Sales teams in identifying sustainable growth opportunities.
• Support the preparation of key Global Wholesale business reviews.

• 5–7 years of relevant experience in Wholesale Sales, Commercial Operations, Sales Operations, Business Planning, Commercial Strategy, or Commercial Excellence, ideally in a global consumer, sporting goods, apparel, or footwear environment.
• Strong understanding of wholesale business models, distribution strategies, customer management, and commercial planning, with hands-on experience in forecasting, Joint Business Planning, sell-in/sell-out management, and orderbook steering.
• Strong commercial, analytical, and financial acumen with the ability to translate sales, customer, inventory, and market data into clear recommendations and actions.
• Proven ability to work across regions and functions in a complex global matrix, influence senior stakeholders, and drive multiple strategic and operational workstreams.
• Hands-on, solution-oriented mindset with a strong track record of improving processes, standardizing ways of working, and driving commercial excellence.
• Excellent communication, stakeholder management, and presentation skills, combined with a high degree of independence and ownership.
• Bachelor’s degree in Business, Economics, Finance, Marketing, or a related field; fluent English required.

Together with the VP Global Wholesale, the Director Global Wholesale Operations will elevate our commercial practices/operations and build a best-in-class Center of Excellence dedicated to the wholesale distribution.

The role will be instrumental to drive & execute the commercial strategy and provide business guidance to regions by setting-up the appropriate process, rules and guardrails.

To be more specific, the Director Global Wholesale Operations will lead and deliver the following tasks and responsibilities:

• Contribute to the wholesale strategic plan: make suggestions/recommendations to enrich, structure and/or further develop the deck on a regular basis.
• Drive the execution of the wholesale strategic plan in each region and with each category. Track progress & results and ensure the action plan is executed.
• Act as a liaison between global functions, regions and key markets to ensure alignment on strategic priorities and business objectives.
• Be the lead for everything regarding the sell-in process and calendar. Define and recommend appropriate changes to optimize sell-in. Drive the communication with regions and other functions (especially GTM and categories) and ensure the information is provided in a timely manner to all stakeholders.
• Lead sales meetings at Brand Business Summit ensuring regions and markets have the full toolkit ready for sell-in. Drive any conversation when forecast from regions/markets is required.
• Act as the main gatekeeper and the expert of strategic commercial initiatives such as the distribution strategy (framework & criteria), trade terms and service levels. Provide guidance to regions and ensure diligent implementation, in accordance with global governance. Travel to key countries/clusters when relevant in order to facilitate education & training on these topics.
• Together with the Global Wholesale team members, contribute to set-up a solid S&OP process, in order to better steer our buy and control our inventory and flow.
• Drive the implementation of Joint Business Plans, ensuring format consistency across regions and selected global strategic accounts (top 20-25 accounts).
• Prepare wholesale targets for each region and ensure they are sent as early as possible
• Review sales forecast with regions and markets prior to submission. Ensure alignment with global guidance or, if any gap, pro-actively flag risks or opportunities.
• Improve process and tools in order to improve the sharing of sell-in results, especially our POs and orderbook status at every order placement deadline and after sell-in meetings with strategic accounts.
• Improve process and tools in order to improve the sharing of sell-out results. Provide guidance to regions and account teams to think like retailers and use relevant retail KPIs.
• Be the commercial contact person for the Categories for any event with wholesale customers. Assist with the preparation of these events, communication with accounts and presentations.
• Attend customer meetings such as Previews/Prelines and sell-in meetings when relevant. Act as a facilitator and support the Sales team to find growth opportunities.
• Support the VP Global Wholesale in implementing a new business model that grows sell-through & turn, infusing a retail mindset internally.
• Support the planning, preparation and/or hosting of key meetings for the VP Global Wholesale and Board Level with internal and external stakeholders.

• Extensive experience in Wholesale Sales, Commercial Strategy, Business Planning, Sales Operations, or a related commercial leadership function within a global organization.
• Strong understanding of wholesale business models, distribution strategies, customer management, and multi-channel commercial environments, ideally within sporting goods, apparel, retail, or consumer goods.
• Proven track record of driving commercial growth through strategic planning, forecasting, Joint Business Planning, and sales performance management.
• Strong business and financial acumen with the ability to translate market, customer, and sales insights into actionable business decisions.
• Experience working across multiple regions and markets, successfully influencing stakeholders in a complex global matrix organization.
• Demonstrated success leading commercial excellence, process improvement, and transformation initiatives.
• Extensive leadership experience, ideally at a global level, with a proven ability to collaborate with and influence senior executives and C-level stakeholders.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• Bachelor's degree in Business, Economics, Finance, Marketing, or a related field; advanced qualifications are a plus.

Support a Store Manager in a proactive approach via managing and promoting sales to achieve or exceed sales, store KPIs, and profitability goals, while positioning PUMA to be the fastest sports brand in the world.

• Achieve Sales Goals: Ensure the store meets or exceeds sales, KPIs, and profitability targets.
• Customer Experience: Maintain high standards of customer service in line with PUMA's values.
• Team Management:                                                                                                                  Participate in recruiting, avoid shortage of staff,  Train, develop, and manage high-performing team and employees.
  Hold team members accountable through productivity conversations, coaching, recognition, and performance actions.                                                                                                             Support store manager in preparation for performance appraisal and provide a timely and proper feedback to the team members through a daily observation of their performance.
• Salesfloor Engagement: Spend 90% of time on the sales floor engaging with customers and coaching employees.
• Store Operations (backup store manager responsibilities upon request and/or at manager's absence):
  Supervise store performance and daily operations. Participate in new store openings/closings; travel may be required.
  Attend Store Manager Meetings and offsite training as required.
  Process POS transactions (sales, exchanges, discounts and refunds) accurately; Ensure POS access right are up-to-date and comply with Retail P&Ps.Identify, interpret, diagnose the performance of the store as based on controllable operational KPI’s  (including but not limited to CR, UPT, ATV) and lead the team accordingly.  
• Payroll and Scheduling: Manage payroll and create schedules to ensure profitability and service quality.
• Training Programs: Ensure completion and effectiveness of training programs.
• Loss Prevention: Oversee loss prevention and operational compliance.
• Inventory Management: Manage inventory, including physical counts and shrink goals.
• Compliance and Safety:
  Comply with all Policies and Procedures, operational core competencies, and key accountabilities.
  Maintain a safe and compliant working environment for all Store Associates and Customers.
  Work non-traditional hours as required (weekends, evenings, holidays, overtime).

• Sales and Profitability Management: Achieving or exceeding sales, KPIs, and profitability goals.
• Analytical and Performance Management: Analyzing customer profiles, buying trends, and conducting performance appraisals. Interpreting and diagnosing the store’s performance as based on controllable operational KPI’s (including but not limited to CR, UPT, ATV).
• Customer Service: Maintaining high standards of customer experience in line with brand values.
• Leadership and Team Management: Effective communication skills, Recruiting, training, developing, and managing store staff.
• Operational Management: Handling payroll, scheduling, inventory, and loss prevention.
• Salesfloor Engagement: Spending significant time on the sales floor engaging with customers and coaching employees.

• Drive profitable growth for eCommerce Europe by translating consumer demand and commercial priorities into strong merchandise and inventory plans.
• Own seasonal and annual merchandise financial planning across assigned categories, balancing sales, margin and inventory targets.
• Build seasonal range and demand plans based on historical performance, product launches, key events and business partnership calendars.
• Manage inventory and Open-to-Buy (OTB) to ensure the right products and sizes are available at the right time, while minimizing end-of-season inventory risk.
• Monitor key performance indicators, including sell-through, gross margin, contribution margin, stock cover and inventory turnover, translating insights into clear commercial actions.
• Partner closely with Merchandising, Supply Chain, Finance and Commercial teams to optimize assortment, pricing, markdowns and promotional opportunities.
• Bring a strong analytical perspective to range architecture and assortment decisions, helping to improve profitability, product availability and inventory efficiency.

• 2–4 years of relevant experience in merchandise planning, retail planning or inventory management, ideally within eCommerce, sporting goods or fashion retail.
• Bachelor’s degree in Business, Fashion Merchandising, Retail Management or a related field.
• Strong analytical and numerical mindset with a solid understanding of retail mathematics and merchandising KPIs.
• Advanced Microsoft Excel skills and experience working with ERP and planning systems such as SAP.
• Commercial understanding and the ability to translate data into clear, actionable recommendations.
• Strong communication and stakeholder management skills, with the ability to collaborate effectively across Merchandising, Supply Chain, Finance and Commercial teams.
• Knowledge of sports retail and Teamsport is a strong advantage, particularly football footwear, replica kits and training apparel.
• Understanding of football product lifecycles, club and national team calendars and how key sporting moments influence consumer demand is an advantage.

Driving and promoting sales culture within a retail store to achieve or exceed sales, KPIs, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.

• Sales Management: Drive and achieve sales, KPIs, and profitability goals.
• Customer Experience: Ensure high standards of customer service and engagement on the sales floor.
• Store Operations: Oversee daily store operations, including opening and closing procedures. Conduct full pre-sale preparation of goods, including checking names, quantities, completeness, prices, labeling compliance, unpacking, and inspecting the appearance. Arrange and display goods according to the company's international rules. Monitor the availability of goods in the trade section, check the quality, expiration dates, and ensure proper labeling and pricing.
• Inventory Management: Manage stock levels, conduct inventory counts, and ensure product availability in the sales floor.
• Visual Merchandising: Maintain store presentation and visual merchandising standards.
• Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
• Compliance: Ensure compliance with company policies, procedures, and legal requirements.
• Communication: Foster effective communication within the team and with other departments.

• Product Knowledge & Sales Management: Achieving or exceeding sales, KPIs, and profitability goals. Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
• Customer Service & Communication Skills: Providing high standards of customer service and engagement on the sales floor, assisting customers in choosing products, and resolving conflict situations. Fostering effective communication within the team and with other departments.Problem-Solving & Strong analytical skills.
• Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
• Technology: Proficiency in retail software and POS systems.
• Compliance Awareness: Adhering to safety regulations, hygiene standards, and company policies.
• Self- leadership:  Ability to work independently and efficient and be able to manage own emotions and challenges.

Support a Store Manager in a proactive approach via managing and promoting sales to achieve or exceed sales, store KPIs, and profitability goals, while positioning PUMA to be the fastest sports brand in the world.

Achieve Sales Goals

Ensure the store meets or exceeds sales, KPIs, and profitability targets.

Customer Experience

Maintain high standards of customer service in line with PUMA's values.

Team Management

Participate in recruiting, avoid shortage of staff,  Train, develop, and manage high-performing team and employees.

Hold team members accountable through productivity conversations, coaching, recognition, and performance actions. Support store manager in preparation for performance appraisal and provide a timely and proper feedback to the team members through a daily observation of their performance.               

Salesfloor Engagement

Spend 90% of time on the sales floor engaging with customers and coaching employees.

Store Operations (backup store manager responsibilities upon request and/or at manager's absence)
Supervise store performance and daily operations. Participate in new store openings/closings; travel may be required.
Attend Store Manager Meetings and offsite training as required.
Process POS transactions (sales, exchanges, discounts and refunds) accurately; Ensure POS access right are up-to-date and comply with Retail P&Ps.
Identify, interpret, diagnose the performance of the store as based on controllable operational KPI’s  (including but not limited to CR, UPT, ATV) and lead the team accordingly.  

Payroll and Scheduling

Manage payroll and create schedules to ensure profitability and service quality.

Training Programs

Ensure completion and effectiveness of training programs.

Loss Prevention

Oversee loss prevention and operational compliance.

Inventory Management

Manage inventory, including physical counts and shrink goals.

Compliance and Safety

Comply with all Policies and Procedures, operational core competencies, and key accountabilities.
Maintain a safe and compliant working environment for all Store Associates and Customers.
Work non-traditional hours as required (weekends, evenings, holidays, overtime).

Sales and Profitability Management: Achieving or exceeding sales, KPIs, and profitability goals.

Analytical and Performance Management: Analyzing customer profiles, buying trends, and conducting performance appraisals. Interpreting and diagnosing the store’s performance as based on controllable operational KPI’s (including but not limited to CR, UPT, ATV).

Customer Service: Maintaining high standards of customer experience in line with brand values.

Leadership and Team Management: Effective communication skills, Recruiting, training, developing, and managing store staff.

Operational Management: Handling payroll, scheduling, inventory, and loss prevention.

Salesfloor Engagement: Spending significant time on the sales floor engaging with customers and coaching employees.