Resumen

Gestionar y promover nuestra cultura de venta para la consecución de objetivos.

Funciones

• Responsable de consecución de objetivos (ventas y KPI)
• Garantizar el servicio al cliente
• Pasar el 90% de su tiempo en el piso de venta, interactuando con los clientes, vendiendo y formando al staff
• Dar apoyo al Assistant Store Manager y al Store Manager en la selección y formación
• En ocasiones, responsabilizarse del control del stock, organización del almacén y recepción de la mercancía
• Gestionar Loss Prevention
• Responsable directo del cumplimiento del Loss Prevention dentro de la tienda.
• Gestionar inventario.
• Participar en nuevas aperturas y asistir a todos los trainings requeridos; puede ser necesario viajar
• Mantenimiento del Visual según los estándares de Puma

Requisitos

• 1-2 años de experiencia en Retail gestionando equipos y producto
• Buena comunicación
• Inglés

Per il nostro negozio PUMA presso l'Outlet di Franciacorta ricerchiamo una risorsa di talento che voglia mettersi alla prova in un ambiente dinamico e sportivo focalizzandosi sui seguenti obiettivi: ​

• Rendere PUMA lo sport brand più veloce al mondo attraverso la gestione strategica e la promozione della cultura di vendita
• Assumere, gestire e formare un team rivolto al raggiungimento dei risultati, assicurandosi che i programmi di training vengano eseguiti
• Assicurare che lo store raggiunga obbiettivi di vendita e di KPI’s attraverso strategie a medio-lungo termine, il controllo delle spese, la vendita ed il servizio al cliente
• Garantire alti standard di customer service seguendo i valori del brand PUMA
• Analizzare i profili dei clienti e le tendenze di vendita; comunicare e fornire feedback  costanti all’Area Manager
• Trattare in modo efficiente la merce in entrata ed uscita
• Raggiunge o superare gli obbiettivi di inventario e giacenze; gestire il conteggio fisico dell’inventario seguendo le regole del Loss Prevention
• Assicurare che tutte le regole VM siano rispettate e che raggiungano o superino gli standard PUMA
• Comunicare, gestire ed eseguire le iniziative Marketing ed eventi con budget in linea con le procedure aziendali

• Candidati/e iscritti/e alle liste di collocamento obbligatorio (L- 68/99) sono i/le benvenuti/e
• 2-4 anni di esperienza manageriale in un ambiente retail focalizzato al customer service (preferibilmente Abbigliamento e scarpe) con obiettivi tracciabili
• Passione per il brand PUMA
• Interesse per il mondo commerciale e finanziario
• Personalità amichevole, affidabile e rivolta al cliente
• Abilità nel raggiungimento di obiettivi
• Abilità nel presentare informazioni a grandi gruppi
• Estroverso/a e con forte capacità di comunicazione e motivazione personale
• Capacità di organizzazione e gestione del tempo
• Utilizzo dei principali programmi PC: Word, Outlook, Power Point, Excel, Internet
• Orientamento all'apprendimento costante
• Ottima conoscenza della lingua inglese

• 6–8+ years of experience in category marketing, brand management, or integrated marketing within consumer, sports, lifestyle, or fashion industries.

• Proven experience developing annual category marketing plans aligned with global strategies.

• Strong background in full‑funnel marketing, including campaign planning, channel activation, and content orchestration.

• Experience leading cross‑functional collaboration with Merchandising, Sales, Retail, and E‑commerce teams.

• Demonstrated ability to develop and adapt category‑specific activation concepts, toolkits, and launch strategies.

• Solid analytical experience evaluating campaign performance, content outcomes, and business KPIs.

• Experience working across European markets and adapting global initiatives to regional or local needs.

• Lead in creation and execution of innovative product designs and deliver results in line with PUMA’s Kids FTW seasonal development calendar
• Reinforce and strengthen the brand position and help to generate consumer demand by ensuring the seasonal creative direction is expressed through the respective collections
• Work closely with the Creative Director to drive forward the brand DNA, market relevant design and desirability in the respective channels for PUMA
• Lead design team to produce, maintain and update creative decks / sketches / Illustrator drawings / specifications / material overviews / colour directions / boards, supporting the process and meeting all deadlines accordingly
• Manage product and technical developments across given product design areas and critical paths
• Guide team to attend product development meetings, where and when required
• Track sell in and sell through data, utilize market intelligence, and design trend information to continuously inspire the product creation process
• Drive a close cooperation with designers from inline, RCC’s (Regional Creation Centers) and other product areas and BU’s (Apparel & Accessories) to ensure strong collaboration and 360 design concepts when needed
• Lead, inspire and develop the individual team members and foster a strong team dynamic
• Manage, support, motivate, coordinate and develop the assigned team, including yearly performance appraisal process, goal setting and budget planning.
• Represent your design areas as design spokesperson at internal and external meetings to present new designs, concepts, creative direction and to be the key representative of the Kids product team working closely with Development, Product Line Management and Marketing
• International and domestic travel as required for market research, trend and inspiration trips, consumer insights and factories/development centers to assist and review commercialization and production on key products.

• Bachelor’s Degree in Footwear, Industrial, Fashion Design and/or relevant field of study
• Minimum 8+ years relevant experience in the fashion, sportswear or casual sports lifestyle space specializing in footwear
• Experience of directly leading a small design team is a strong advantage
• Proficiency and refinement in all stages of presentation, from concept to final design review
• Strong concept and storytelling skills
• Have a broad knowledge of footwear manufacturing and prototyping
• Strong written and verbal communication skills
• Strong MAC, CAD and analytical skills
• Proficiency in Adobe Packages
• Experience in international product development, manufacturing processes, product conceptualization and technical package specification
• Ability to function autonomously as well as in a cooperative within a diverse group
• Leadership capabilities, including ability to motivate and mentor others within working group
• Tremendous attention to detail, and extraordinary time-management skills
• Team player with ability to adapt to change quickly and with minimum supervision.
• Previous experience working in a kids’ design team is a plus.
• Please also add your PORTFOLIO to your application.

At PUMA, Digital & Technology is a key enabler of our global business strategy. As Manager D&T Operational Controlling, you will ensure financial transparency, governance, and operational steering across D&T, enabling informed decision‑making and efficient resource allocation.

In this role, you will:

• Own and further develop operational controlling for D&T, including cost tracking, forecasting, and variance analysis

• Support budget planning and financial steering for D&T initiatives, services, and projects

• Establish transparency on run‑ and change‑costs, supporting leadership with clear insights and recommendations

• Monitor financial performance and operational KPIs, identifying risks and improvement opportunities

• Support governance processes, including business cases, ROI considerations, and investment tracking

• Act as a key interface between D&T leadership, finance, and regional stakeholders

• Contribute to the continuous improvement of controlling standards, processes, and reporting structures

• Support regional and global D&T operating‑model execution with reliable financial and operational data.

You combine strong financial expertise with an understanding of technology‑driven organizations and enjoy working at the intersection of numbers, operations, and stakeholders.

This means you bring:

• A university degree in Business Administration, Finance, Controlling, Information Systems, or a comparable field

• Solid experience in controlling, finance, or operational performance management, ideally in a technology‑driven or corporate environment

• Strong analytical skills with the ability to translate data into actionable insights

• Experience working with budgets, forecasts, cost centers, and financial reporting

• A structured, reliable, and detail‑oriented working style

• Strong communication skills and the ability to collaborate with both technical and non‑technical stakeholders

• A proactive mindset with a focus on continuous improvement

• Fluency in Business English

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team in flexibler Teilzeit mit einer Arbeitszeit von circa 30 Stunden pro Woche. 

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing
• Corporate Benefits

Tu veux rejoindre une équipe où l’énergie, la cohésion et le plaisir de travailler ensemble sont au cœur du jeu ?
Chez PUMA, on recherche avant tout un(e) coéquipier·e impliqué·e, curieux·se et motivé·e pour faire vivre notre esprit sport en magasin.

2 temps partiel sont à pourvoir en CDI, un 24h/semaine ainsi qu'un 11h/semaine.

Ta base ?

Notre boutique se trouve au sein de Villefontaine, « The Village – French Outlet », à proximité de Lyon.
Tu rejoindrais l’équipe de El Hadi, notre Store Manager, composée de 7 personnes.

Ta mission

Chaque journée est différente, mais toutes ont un point commun : faire vivre une expérience exceptionnelle à nos clients.

Tu accueilles chaque visiteur avec le sourire et l’envie de bien faire, parce que le service client, c’est ton terrain de jeu. Tu conseilles, tu partages, tu fais découvrir nos produits — toujours dans l’esprit et les valeurs PUMA.

Tu prends part à la vie du magasin : un nouveau lancement produit, une opération marketing ou un événement ? Tu es de la partie !

Tu participes aussi à ce qui se passe “en coulisses” : réceptionner les nouvelles collections, préparer les rayons avec un œil affûté pour le visuel, et t’assurer que tout soit prêt pour offrir une expérience fluide et dynamique à nos clients.

Et quand vient le moment des inventaires, tu sais faire équipe pour que tout soit carré — efficacité, rigueur et bonne humeur !

Ton profil

• Pas d’expérience ou de diplôme requis, c’est ton état d’esprit qui fera la différence.
• Tu es une personne impliquée, fiable et adaptable, qui aime le contact humain et prendre plaisir à travailler en équipe.
• Tu avances avec une attitude positive et professionnelle, tu es curieux·se, ouvert·e et tu as soif d’apprendre chaque jour.
• Tu t’investis dans ce que tu fais, tu fais preuve de respect, de responsabilité et d’esprit d’équipe, et tu trouves ton équilibre dans la confiance, la reconnaissance et la cohésion.
• En résumé : si tu as l’énergie, l’envie et l’attitude, on t’apprendra tout le reste. 💪

Ce que tu trouveras chez nous

• Une équipe soudée, bienveillante et toujours de bonne humeur.
• Un environnement où tu peux apprendre, évoluer et t’épanouir.
• Des avantages concrets : tickets restaurant, primes, mutuelle, réductions, et un cadre de travail stimulant.
• Un salaire de 1277€ (24h) / 585€ (11h) sur 13 mois

• Translate BU strategy into an aligned global merchandising approach, contributing to portfolio focus, range optimization, and defined global footprints across markets and channels

• Collect, consolidate, and apply consumer, trend, market, and channel insights to inform seasonal planning, assortment decisions, and strategic trade‑offs

• Contribute to multi‑year franchise and lifecycle planning, supporting line planning, forecasting, and roadmap development from incubation through scale

• Drive the creation and roll‑out of seasonal playbooks and global assortment plans in close collaboration with Product and Marketing to support sales targets and KPIs

• Support volume planning and allocation across markets and channels, partnering with Commercial teams to balance global direction with local needs

• Monitor in‑season performance and market feedback, leveraging WHS and DTC data to highlight opportunities, recommend actions, and support monthly performance recaps and teardowns.

• 4+ years of experience in merchandising, GTM, commercial planning, or related roles, ideally within a consumer‑centric or global matrix organization

• Strong capability to work with consumer, market, and performance data and translate insights into clear recommendations and actions

• Experience collaborating across Product, Marketing, and Commercial teams, with an understanding of interconnected end‑to‑end GTM processes

• Solid planning and organizational skills, with exposure to assortment planning, forecasting, and seasonal execution cycles

• Comfortable managing multiple stakeholders and projects, balancing strategic direction with operational execution

• A proactive, curious mindset with the ability to learn quickly, communicate clearly, and operate effectively in a dynamic, global environment.

• Proactively monitor in-season inventory to mitigate risks of understock or overstock, ensuring product availability aligns with consumer demand.
• Drive the strategy to hit end-of-season Sell-Through (ST%) targets through precise tracking and corrective actions.
• Execute seasonal "inline" product buys in strict alignment with regional targets and historical performance data.
• Design and implement stock promotions and price reductions that align with Gross Margin (GM) objectives and stock-turn targets.
• Identify and prioritize top-performing items to maximize profitability through strategic replenishment and visibility.
• Manage in-season markdowns and promotional activities to clear aging stock while protecting brand equity.
• Coordinate the rollout of special collections in strict adherence to global launch dates and marketing calendars.
• Close relationship with Full Price Retail Stores, weekly/bi-weekly store visits
• Stakeholder Communication: Prepare and present comprehensive buy plans and follow-up reports to both local leadership and global counterparts.

• 2-3 years of experience in the Retail industry (fashion/sportswear preferred)
• University Degree, preferably in a Business-related field
• Fluency in English
• Excellent interpersonal relations & communication skills.
• Service-oriented and open personality.
• Ability and willingness to collaborate with a diverse workforce, intercultural understanding.
• Ability to work well under pressure, to manage a variety of tasks at the same time and within a dynamic organization.
• Proven MS Office skills including Word, Excel, PowerPoint

Product Ownership & Backlog Management

• Own the product backlog for a defined product or capability area (e.g. Payments within Basket & Checkout).

• Translate portfolio strategy and investment priorities into clear user stories, acceptance criteria, and sprint goals.

• Define and maintain a prioritised roadmap aligned to portfolio objectives.

• Ensure backlog items are outcome-led and tied to measurable success criteria.

• Continuously refine and reprioritise work based on performance, insight, and evolving business needs.

Discovery, Validation & Consumer Centricity

• Work closely with UX/UI, Research, and CRO to ensure solutions are grounded in user insight and behavioural data.

• Participate in and support research, testing, and experimentation initiatives.

• Ensure product decisions are informed by data, experimentation, and validated learning, not opinion.

• Identify friction, failure points, and improvement opportunities within the owned product area.

• Champion consumer-centric thinking within the squad and across stakeholders.

Delivery & Cross-Functional Collaboration

• Partner with Engineering, Design, and Data teams to ensure high-quality, timely delivery.

• Balance discovery and delivery to ensure the team is solving the right problems while shipping value regularly.

• Manage dependencies across teams and portfolios in a complex, global environment.

• Escalate risks, trade-offs, and delivery constraints clearly and early to the Teamhead.

• Ensure alignment with Finance, Legal, Compliance, Security, and other relevant functions where required.

Performance & KPIs

• Contribute directly to the portfolio KPIs defined by the Teamhead (e.g. conversion, payment success, engagement, reliability).

• Define feature- and initiative-level success metrics in collaboration with Data & Analytics.

• Monitor performance trends and use insight to inform backlog refinement.

• Support experimentation and continuous optimisation within the product area.

• Clearly communicate impact, learnings, and performance updates to stakeholders.

Stakeholder Management

• Work closely with the Teamhead / Portfolio Owner to align on priorities and trade-offs.

• Collaborate with global and regional stakeholders to ensure relevance and scalability.

• Represent the product area in relevant forums and planning sessions.

• Ensure transparency of progress, risks, and outcomes.

Experience

• 6–8+ years of experience in digital product roles such as Product Owner, Product Manager, or similar positions.

• Experience working with personalisation, recommendation systems, or data-driven consumer experiences.

• Experience collaborating with engineering, data, and analytics teams to build scalable product capabilities.

• Strong understanding of consumer journeys and behavioural insights within eCommerce environments.

• Experience delivering product features using agile delivery frameworks.

• Experience translating data insights into product requirements and consumer-facing experiences.

Skills & Capabilities

• Strong ability to define product requirements for data-driven and personalised experiences.

• Understanding of consumer segmentation, behavioural targeting, and recommendation logic.

• Ability to collaborate effectively with designers, engineers, and analysts to shape solutions.

• Strong prioritisation and backlog management skills.

• Ability to balance technical complexity with consumer experience quality.

• Data-driven mindset with the ability to interpret product performance and optimisation opportunities.

• Strong communication skills and ability to articulate product decisions clearly to stakeholders.

This job opportunity will be available in full-time or part-time.

As the CDP Product Owner, you will be the driving force behind the strategic development, optimization, and governance of our Customer Data Platform (CDP). Your mission is to unlock the full potential of our consumer data, enabling personalized, data-driven marketing experiences across all channels. You will act as the bridge between business stakeholders, data teams, and technology partners, ensuring our CDP delivers measurable value to both our consumers and the organization.

CDP Strategy & Roadmap

• Define and execute the vision and roadmap for the CDP, aligning with business objectives and customer experience goals.

• Identify opportunities to enhance data collection, profiling, segmentation, and activation capabilities.

• Collaborate with cross-functional teams to prioritize features and initiatives that drive business impact.

Stakeholder Management

• Serve as the primary liaison between marketing, ecom teams, data science, and external vendors to ensure alignment on CDP capabilities and use cases.

• Translate business requirements into technical specifications for the CDP, working closely with data engineers and architects.

• Advocate for the CDP’s value across the organization, fostering adoption and best practices.

Governance & Quality

• Establish and enforce data governance policies to ensure compliance, accuracy, and consistency of customer data.

• Establish and nurture central principles and guardrails for the core customer model and main segments.

• Work with legal and compliance teams to ensure adherence to data privacy regulations (e.g., GDPR, CCPA).

Feature Development & Optimization

• Lead the end-to-end delivery of CDP features, from ideation to launch, including user stories, acceptance criteria, and testing.

• Optimize the CDP for performance, scalability, and usability, leveraging analytics and user feedback.

• Drive innovation by exploring emerging technologies and trends in customer data management.

Performance Measurement

• Define KPIs and success metrics for the CDP, tracking and reporting on its impact on marketing effectiveness and customer engagement.

• Conduct regular audits and analyses to identify areas for improvement and innovation.

Leadership & Collaboration

• Experience: 5+ years in product ownership, data management, or marketing technology, with a focus on CDPs, CRM systems, or data platforms.

• Technical Knowledge: Familiarity with CDP tools (e.g., Hightouch, Salesforce CDP, Segment, Tealium) and data integration technologies (APIs, ETL processes).

• Data Literacy: Strong understanding of data modeling, segmentation, and analytics, with the ability to translate data insights into actionable strategies.

• Agile Methodologies: Experience working in Agile/Scrum environments, with a track record of delivering complex projects.

Business Acumen

• Collaboration: Ability to build strong relationships with technical and non-technical stakeholders, fostering a culture of data-driven decision-making.
• Communication: Excellent verbal and written communication skills, with the ability to simplify complex concepts for diverse audiences.
• Problem-Solving: Analytical mindset with a passion for solving challenges through innovative and scalable solutions.
• Adaptability: Thrives in a fast-paced, evolving environment, with a proactive approach to learning and improvement.