• Du stellst gemeinsam mit dem Store Manager sicher, dass der Store durch den effektiven Einsatz von kurz- und langfristiger Planung, Kostenkontrolle und erstklassigen Service kontinuierlich die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du gewährleistest eine gleichbleibend hohe Kundenzufriedenheit innerhalb des Stores gemäß unseren PUMA Werten und den etablierten Service Standards
• Du übernimmst Verantwortung für die akkurate Ausführung von Verkäufen, Umtauschen, Rückerstattungen und Rabattaktionen an der Kasse während du sicherstellst, dass die Richtlinien der Discount Policy & Procedures eingehalten werden
• Du unterstützt den Store Manager bei der Rekrutierung, dem Training, der Weiterbildung und der Nachfolgebesetzung sowie bei der Vorbereitung und Verwaltung der Leistungsbewertungen des Teams
• Du verstehst es, die Kunden zu analysieren, Trends und wettbewerbsfähige Informationen, die das Geschäft beeinflussen, zu erkennen und so das Business gemeinsam mit dem Store Manager anzutreiben
• Du übernimmst Verantwortung für Loss Prevention und operational compliance innerhalb des Stores; Du verwaltest, erreichst und versuchst alle Inventory & Shrink Ziele zu übertreffen; Du kontrollierst und verwaltest den physischen Bestand
• Du unterstützt den Store Manager bei der Kommunikation, Verwaltung und Ausführung aller marketingangetriebenen Initiativen und Events innerhalb des Budgets und gemäß allen festgelegten Leitfäden

• 2-3 Jahre Führungserfahrung in einer fokussierten, kundenorientierten Einzelhandelsumgebung (vorzugsweise Bekleidung/Schuhe)
• Leidenschaft für die Marke PUMA
• Handelsgeschick und finanzielles Kostenbewusstsein
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Fähigkeit, Mitarbeiter zu rekrutieren, zu motivieren und zu schulen
• Starke Kommunikations-, Motivations- und Präsentationsfähigkeit
• Starkes Organisationstalent und gutes Zeitmanagement
• Sicheres Auftreten bei der Präsentation von Informationen vor einer großen Gruppe
• Interesse an Innovation und Veränderung
• Computerkenntnisse, grundlegendes Know-how über MS-Office einschließlich dem Gebrauch von Outlook, Excel, PowerPoint und Internet

Support a Store Manager in a proactive approach via managing and promoting sales to achieve or exceed sales, store KPIs, and profitability goals, while positioning PUMA to be the fastest sports brand in the world.

• Achieve Sales Goals: Ensure the store meets or exceeds sales, KPIs, and profitability targets.
• Customer Experience: Maintain high standards of customer service in line with PUMA's values.
• Team Management: Participate in recruiting, avoid shortage of staff,  Train, develop, and manage high-performing team and employees. Hold team members accountable through productivity conversations, coaching, recognition, and performance actions. Support store manager in preparartion for performance appraisal and provide a timely and proper feedback to the tema members through a daily observation of their performance.
• Salesfloor Engagement: Spend 90% of time on the sales floor engaging with customers and coaching employees.
• Store Operations (backup store manager responsibilities upon request and/or at manager's absence): Supervise store performance and daily operations. Process POS transactions (sales, exchanges, discounts and refunds) accurately. Ensure POS access right are up-to-date and comply with Retail P&Ps. Identify, interpret, diagnose the performance of the store as based on controllable operational KPI’s  (including but not limited to CR, UPT, ATV) and lead the team accordingly.  
• Scheduling.
• Loss Prevention: Oversee loss prevention and operational compliance.
• Inventory Management: Manage inventory, including physical counts and shrink goals.

• Experience in the role: Minimum of 3 years in a retail environment, with at least 1 year in a managerial or senior retail staff role.

• Sales and Profitability Management: Achieving or exceeding sales, KPIs, and profitability goals.

• Analytical and Performance Management: Analyzing customer profiles, buying trends, and conducting performance appraisals. Interpreting and diagnosing the store’s performance as based on controllable operational KPI’s (including but not limited to CR, UPT, ATV).

• Customer Service: Maintaining high standards of customer experience in line with brand values.

• Leadership and Team Management: Effective communication skills, Recruiting, training, developing, and managing store staff.

• Operational Management: Handling scheduling, inventory, and loss prevention.

• Salesfloor Engagement: Spending significant time on the sales floor engaging with customers and coaching employees.

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team in flexibler Teilzeit mit einer wöchentlichen Arbeitszeit von 30 Stunden

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing
• Corporate Benefits

At PUMA, we believe that governance should enable the business, not slow it down.

You will drive the evolution of ARGOS, PUMA's central platform supporting the end-to-end business partner lifecycle, from onboarding and due diligence to contracting and ongoing governance processes.

ARGOS serves as the central gateway for business partner onboarding and contract management across PUMA's global organization. Employees worldwide use ARGOS to initiate and manage business-critical processes while ensuring compliance with corporate policies, regulatory requirements and governance standards.

ARGOS combines business partner onboarding, governance controls and contract lifecycle management in one integrated platform. It helps PUMA reduce risk, increase efficiency, improve transparency and simplify how employees interact with governance processes.

Working closely with global stakeholders from Finance, Procurement, Legal and Compliance, you will translate governance requirements into scalable business processes and digital solutions that support PUMA's global operations.

YOUR MISSION

• Drive the evolution of ARGOS and continuously improve business partner governance and contract management processes across PUMA.
• Collaborate closely with stakeholders from Finance, Procurement, Legal and Compliance to understand business needs, governance requirements and improvement opportunities.
• Translate business challenges into scalable governance concepts, business processes and digital capabilities.
• Identify opportunities to simplify workflows, increase automation and improve user experience while maintaining governance standards.
• Prioritize initiatives based on business value, risk reduction, operational efficiency and user adoption.
• Act as the bridge between business stakeholders and technical delivery teams.
• Lead global rollouts, change management and adoption activities.
• Monitor solution performance, user feedback and process KPIs to continuously improve business outcomes.
• Prepare analyses, recommendations and decision-making materials for project stakeholders and management.

• University degree in Business Administration, Economics, Industrial Engineering or a comparable field.
• 3-5 years of professional experience in consulting, business transformation, process improvement, product management, business analysis or a related field.
• You have successfully completed your first professional career step and are looking for an opportunity to take ownership of global processes and digital solutions.
• Strong interest in business process design, user experience and organizational change.
• Experience facilitating workshops, gathering requirements and driving stakeholder alignment.
• Ability to structure complex topics and communicate effectively with different stakeholder groups.
• Strong analytical and problem-solving skills combined with a hands-on mentality.
• Experience working in international and matrix-driven organizations is a plus.
• Familiarity with governance, compliance, business partner onboarding, contract management or finance-related processes is beneficial.
• Experience with applications such as Jira, Confluence or similar platforms is advantageous.
• Fluent English skills.

• Develop and lead the global marketing strategy across all Business Unit categories, ensuring a consistent and compelling representation of products throughout the entire marketing mix
• Drive the execution of seasonal and long-term marketing strategies by delivering global communication tools, defining guidelines for regional markets, and tracking excellence in implementation
• Ensure consumer relevance across all touchpoints by translating consumer insights, product benefits, and category trends into impactful marketing initiatives.
• Lead the development of category communication strategies and franchise product storytelling across multiple seasons, ensuring alignment with brand and business objectives
• Manage and develop the Sportstyle Marketing team, fostering a high-performance culture through coaching, performance management, talent development, and recruitment
• Build and maintain strong partnerships with licensed partners and key stakeholders to maximize category visibility and business impact
• Monitor and communicate competitive landscape developments, market trends, and consumer shifts to Central Marketing and regional teams, providing actionable recommendations
• Track and evaluate key marketing KPIs, collaborate closely with Consumer and Commercial Marketing teams, and lead the creation of seasonal Sell-In tools to support commercial success.

• 8+ years of experience in Brand Marketing, Product Marketing, Category Marketing, or a related field, preferably within the sporting goods, lifestyle, fashion, or consumer goods industry
• University degree in Marketing, Business Administration, Communications, or a related discipline
• Extensive experience in developing and executing global marketing strategies across multiple product categories and consumer segments
• Strong leadership skills with proven experience managing, developing, and inspiring high-performing teams
• In-depth knowledge of consumer behavior, brand building, integrated marketing communications, and product storytelling
• Strong analytical capabilities with experience defining, tracking, and optimizing marketing KPIs
• Excellent stakeholder management, communication, and presentation skills, with the ability to influence across a global matrix organization
• Strategic, proactive, and highly organized, with the ability to manage multiple priorities in a fast-paced environment
• Team-oriented, resilient, and confident under pressure, with a collaborative and solution-driven mindset
• Fluent in English; additional language skills are considered a plus
• Willingness to travel internationally.

Per incremento organico del nostro negozio PUMA di Fidenza Village ricerchiamo due risorse di talento che vogliano mettersi alla prova in un ambiente dinamico e sportivo focalizzandosi sui seguenti obiettivi:

• Garantire elevati standard di customer service in linea con i valori del brand PUMA.
• Raggiungere gli obiettivi di vendita individuali e contribuire al raggiungimento dei KPI e dei risultati dello store.
• Supportare i clienti durante l'esperienza d'acquisto, offrendo consulenza sui prodotti e individuando soluzioni in linea con le loro esigenze.
• Processare vendite, cambi e resi in cassa nel rispetto delle procedure aziendali.
• Gestire la merce in entrata e in uscita, assicurando il corretto rifornimento del piano vendita.
• Contribuire al mantenimento degli standard di Visual Merchandising secondo le linee guida PUMA.
• Supportare le attività di inventario e garantire ordine e organizzazione nelle aree di vendita e magazzino.

Identificare opportunità di miglioramento e condividerle con il management team

• Candidati/e iscritti/e alle liste di collocamento obbligatorio (L- 68/99) sono i/le benvenuti/e
• Preferibile esperienza nel settore retail, Fashion, Sportwear o Calzature.
• Passione per la vendita e forte orientamento al cliente.
• Ottime capacità comunicative e attitudine al lavoro di squadra.
• Interesse per il prodotto e capacità di offrire consulenza ai clienti durante l'esperienza di acquisto.
• Proattività, affidabilità e capacità di lavorare in un ambiente dinamico.
• Familiarità con i principali strumenti informatici e sistemi di cassa.
• Buona conoscenza della lingua inglese.
• Passione per il brand PUMA.

YOUR PACKAGE

• Retribuzione Annua Lorda Part Time di ingresso pari a € 18.001 riproporzionato
• Bonus mensile sui target di negozio del 15%
• Ticket restaurant da 8,00€
• Birthday Off
• Assicurazione sanitaria integrativa
• Sconto dipendenti per l’acquisto di prodotti PUMA
• Divisa stagionale omaggio
• Convenzioni aziendali
• CCNL applicato: Commercio Confcommercio (H011)

Resumen

Proporcionar los más altos niveles de servicio a los clientes

Funciones

• Mostrar y promover los valores de la Empresa conociendo los artículos de la marca (según línea y temporada) y aplicando las directrices de la compañía sobre Atención al Cliente.
• Aplicar las etapas de la venta como instrumento para lograr la venta final. Siguiendo las directrices de la compañía
• Atención al cliente: Conocer los gustos y necesidades de los clientes y tendencias del mercado para transmitirlos al Responsable Directo
• Ordenar y mantener el stock de producto del punto de venta (almacenes, pedidos central, etc)
• Mantener el Visual Merchandising del Punto de Venta aplicando los estándares de la compañía.
• Seguimiento del flujo de clientes para la captación de posibles ventas

Requisitos

• Orientación al cliente
• Idiomas

• Lead PUMA’s financial transparency and management for Business Units and Categories

• Own and execute the end-to-end (from plan to actual reporting) financial planning and analysis for global Business Units and Categories

• Primary business partner and close collaboration with the Business Units Leads for the respective area of responsibility as well as within the Finance Team to build acumen and drive proactive forward looking financial planning processes to safeguard the realization of operational, tactical and strategic financial ambitions

• Critically evaluate and challenge the categories financial (global review, from revenue to costs).

• Establish key revenue and cost metrics and benchmarks to rigorously measure category and Business Unit specific financial performance management (e.g. variable, fixed cost, etc.).

• Enforce consistent reporting policies and practices across the global Business Units and categories and advise local organizations.

• Continuously review and improve system and data transparency and infrastructure to build enhanced transparency for business management.

• Drive key financial processes, including actual performance reviews, planning and forecasting

• Responsible for all aspects of the performance management and professional development of direct reports, including recruitment, development plans, providing constructive feedback, appraisals and exit processes.

• Foster a positive and inclusive team culture by actively engaging team members, promoting open communication, and implementing initiatives that enhance employee satisfaction and well-being.

• Compliance with and implementation of legal and operational requirements regarding occupational health and safety within your own area of responsibility.

• Educational background of business studies (MBA a plus) ideally with focus of Accounting & Finance

• 6-8 years of related professional experience in similar industry (sport & fashion is a plus)

• Demonstrated ability to act as a strategic business partner to senior leadership audience

• End-to-end Thinking to convert operational, tactical and strategic related discussions and transparency

• Providing leadership and guidance to direct reports and team

• Functional and personal leadership competencies to lead in ambiguous situations

• Affinity and capabilities to work with reporting systems (SAP a plus) and to further develop them

• Ability to work under pressure and to produce top notch deliverables.

This job opportunity will be available in full-time or part-time.

• Du stellst gemeinsam mit dem Store Manager sicher, dass der Store durch den effektiven Einsatz von kurz- und langfristiger Planung, Kostenkontrolle und erstklassigen Service kontinuierlich die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du gewährleistest eine konstant hohe Kundenzufriedenheit innerhalb des Stores gemäß unseren PUMA Werten und den etablierten Service Standards. Du bist verantwortlich für die akkurate Ausführung von Verkäufen, Umtausch, Rückerstattung, sowie Rabattaktionen) an der Kasse während du sicherstellst, dass alle Richtlinien eingehalten werden
• Du unterstützt den Store Manager bei der Rekrutierung, Schulung, Entwicklung, Coaching, Motivation und Erhaltung von leistungsstarken und ergebnisorientierten Teammitgliedern
• Du verwaltest und überwachst die Programme der Loss Prevention education and awareness; Du übernimmst Verantwortung für die Loss Prevention und Operational Compliance innerhalb des Stores
• Du prüfst und kontrollierst die Umsetzung aller Visual Guidelines Standards und gewährleistest eine konstant hohe visuelle Präsentation des Stores, die die PUMA-Standards erfüllt oder übertrifft
• Du bist dazu bereit, Entwicklungsmöglichkeiten auch an anderen Standorten innerhalb von Deutschland oder Europa anzunehmen

• 1-2 Jahre Verkaufserfahrung, vorzugsweise in einem fokussierten, kundenorientierten Einzelhandelsumfeld (vorzugsweise Kleidung/Schuhe)
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Kommunikations-und Motivationsstärke
• Starkes Organisationstalent und gutes Zeitmanagement
• Fähigkeit, Präsentationen vor großen Gruppen zu halten
• Handelsgeschick und finanzielles Kostenbewusstsein
• Computerkenntnisse, grundlegendes Know-how über MS-Office einschließlich dem Gebrauch von Outlook, Word, Excel, PowerPoint und Internet

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing
• Corporate Benefits

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team flexibler Teilzeit oder auf Basis einer geringfügigen Beschäftigung

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing
• Corporate Benefits

• Contribute to the design, development and continuous enhancement of global rewards concepts and policies.
• Implement global rewards concepts, policies, and frameworks across the region while ensuring alignment with local market conditions and regulatory requirements.
• Drive Job Architecture and Job Evaluation activities, ensuring consistent job grading, organizational design, and governance across the region.
• Manage market benchmarking and compensation analytics for the region, including salary surveys, market trend analysis, and recommendations on pay positioning and competitiveness.
• Design, build, and maintain salary structures and pay ranges, ensuring alignment with market data, internal equity principles, business needs, budgets, and global compensation frameworks.
• Plan the annual compensation review and merit process, including compensation planning, budgeting, modeling, and guidance.
• Ensure rewards governance, compliance, and risk management for the region through adherence to company policies, local regulations, audit requirements, and reporting standards.
• Partner with HR Business Partners and business leaders as the regional rewards expert.

• University degree in Business Administration, HR, Finance, Economics, or a related field
• At least 7 years of experience in HR Rewards in a global corporate function
• Excellent analytical and conceptual abilities with a strong business mindset
• Proven experience in managing complex projects and global stakeholders
• Confident communicator with strong presentation skills at senior management level
• Fluent English language skills are required, German is an advantage.

• Financial accounting in PUMA retail (PUMA's own retail consists of 50 stores) 
• Control over the accuracy of recording retail sales in the accounting system. 
• Control over the correct reflection in the accounting system of money in transit (cash collection, acquiring, certificates). 
• Knowledge of cash discipline. 
• Preparation of bank statements for the retail network. 
• Participation in store inventory.

• Higher education (Economics, Finance, Audit, and Accounting).
• At least 2 years of experience in a similar position.
• Proficient in Excel; knowledge of Medoc and SAP is an advantage.
• Mathematical and analytical thinking, ability to learn quickly, ability to meet deadlines, attention to detail, and focus on high-quality results.