Tu veux rejoindre une équipe où l’énergie, la cohésion et le plaisir de travailler ensemble font partie du quotidien ?
Chez PUMA, nous recherchons un·e Superviseur motivé·e, dynamique et orienté·e performance pour accompagner l’équipe au quotidien et garantir une expérience client exceptionnelle en magasin.

Ta base ?
Notre boutique est implantée au cœur de The Village Outlet Villefontaine, à environ 25 minutes de Lyon !
Tu rejoindrais l’équipe de El Hadi, notre Store Manager, composée de 8 personnes.

Ta mission

Chaque journée au magasin est unique, mais toutes ont un point commun : offrir une expérience client exceptionnelle.

En tant que Superviseur, tu joues un rôle clé sur le terrain, en étant au plus proche des clients et de l’équipe.

Tu contribues activement à l’atteinte des objectifs de vente et de rentabilité du magasin.
Tu analyses les indicateurs clés et participes à la mise en place d’actions concrètes pour améliorer les résultats.

Tu garantis un haut niveau de service client en étant majoritairement présent·e sur la surface de vente. Tu accompagnes les clients, les conseilles et t’assures de leur satisfaction tout au long de leur parcours en magasin.

Tu soutiens le Store Manager et l’Assistant Store Manager dans l’encadrement de l’équipe. Tu veilles au respect des procédures internes, des règles de sécurité et des standards de la marque.

Tu participes activement aux opérations (encaissements, réceptions des marchandises, mise en rayon, inventaires…)
 

Ton profil

• Tu as 2 ans d’expérience dans le Retail, une première expérience de supervision d’équipe est un plus.
• Tu es motivé·e, fiable et impliqué·e, avec un vrai sens du service client et de l’esprit d’équipe.
• Tu aimes travailler sur le terrain, au plus près des équipes, et t’adapter rapidement aux imprévus du quotidien.

💪 Ce que tu trouveras chez nous

• Une équipe soudée, bienveillante et toujours de bonne humeur.
• Un environnement où tu peux apprendre, évoluer et t’épanouir.
• Des avantages concrets : primes, mutuelle, tickets restaurant, réductions, et un cadre de travail stimulant.
• Rémunération 1912€ x 13 mois, complété par une rémunération variable (bonus et participation/intéressement)

As the Global eCom App Marketing Manager, you will define and lead our global app retention and growth strategy across all owned app communication channels. 

This role will own the end-to-end global app lifecycle roadmap, from engagement and retention strategy to reporting and analysis, vendor partnerships, and enablement of local market teams. You will work closely with global and local performance marketing teams, CRM, UX/UI, BI and Analytics, Engineering and external vendors to ensure our app ecosystem delivers measurable customer lifetime value. 

• Define and lead the global app retention and engagement strategy across push notifications, in-app messaging, and other app communication channels
• Build lifecycle frameworks covering onboarding, activation, engagement, loyalty, win-back, and reactivation
• Establish global best practices and scalable playbooks for local market execution
• Drive personalization and segmentation strategies in partnership with CRM and data teams
• Own the global app growth and retention roadmap aligned with business objectives
• Design and oversee a structured testing framework (A/B, multivariate testing)
• Collaborate with product and UX teams to improve app conversion, usability, and engagement
• Define global KPIs for app performance (retention, churn, CLTV, push engagement, revenue contribution) 
• Own strategic relationships with key marketing technology vendors, including Emarsys (ESP & customer engagement) & Branch (deep linking & attribution) 
• Act as the central point of contact for local market teams executing app campaigns
• Ensure alignment between global strategy and local execution. 

• Strong experience in CRM, lifecycle, or app marketing within eCommerce, consumer tech or fashion/ lifestyle organisations.
• Strong experience managing push, in-app messaging, and deep linking ecosystems
• Hands-on experience with marketing automation platforms (experience with Emarsys preferred) 
• Experience with mobile attribution and deep linking tools (e.g., Branch) 
• Strong analytical capability with ability to translate data into strategy 
• Experience managing cross-functional and international stakeholders.

As Senior MarTech Manager, you will own how marketing technology enables growth across the customer journey: from audience strategy and activation to measurement and lifecycle orchestration. 

This role exists to turn tools into outcomes. In partnership with Brand, BI & IT, you will define how the MarTech ecosystem should look like, how different components integrate, what “good” looks like at scale, and how global and regional teams activate technology consistently, intelligently, and profitably. 

You will define high-impact use cases, and ensure the stack is configured, integrated, and adopted in a way that unlocks real business value. You will act as the connective tissue between digital marketing, CRM/lifecycle, analytics, data, and external partners, helping the organization move to a cohesive, AI-ready ecosystem. 

• Define and lead the global MarTech strategy and roadmap in support of growth, efficiency, and customer relevance 
• Own the business logic of the MarTech ecosystem (GMP, CDP/DMP, ESP, measurement), ensuring tools work together as a coherent system 
• Define, prioritize, and evolve MarTech use cases tied to audience activation, lifecycle orchestration, personalization, and incrementality 
• Act as the key business counterpart to agencies and vendors, challenging implementations for quality, scalability, and long-term value 
• Act as the super-user of the MarTech stack (e.g. CDP, SA360, Branch, GMP, ESP), driving adoption, feature utilization, and innovation 
• Upskill the organization by building playbooks, trainings, workflows, and activation standards 
• Ensure consistent tagging, taxonomy, and governance across regions and channels 
• Be the main fire-starter for first-party data activation, powering audience strategy, lifecycle orchestration, and the marketing flywheel 
• Continuously assess the MarTech landscape and guide stack evolution toward a privacy-first, AI-ready future
• Stay up to date on AI, LLMs, and emerging technologies, translating them into practical MarTech use cases and working with the right vendors to bring them to life.

• 7+ years of experience in MarTech within commercial marketing teams 
• Proven track record as a hands-on MarTech leader, driving adoption and value 
• Deep understanding of platforms such as CDPs, Google Marketing Platform, Branch, Emarsys and marketing automation tools 
• Strong grasp of data flows, identity, consent, and measurement in a privacy-first environment 
• Highly analytical and commercially minded, able to link MarTech capabilities to measurable growth outcomes 
• Confident communicator who can align senior stakeholders and challenge partners with credibility 
• Curious, forward-thinking, and comfortable operating in matrixed, global organizations.

• Eigenständige Mitarbeit bei der Konsolidierung von Monats-, Quartals- und Konzernabschlüssen sowie der Planung (z.B. Übernahme IC Abstimmungen, Zwischenergebniseliminierung, etc.)

• Selbständige Bearbeitung von Teilbereichen bei der Aufstellung des PUMA- Konzernabschlusses nach IFRS (u.a. Erstellung von Anhangangaben und Bearbeitung spezifischer Accounting-Themen)

• Überprüfung der Berichterstattung der Tochtergesellschaften auf Richtigkeit und Einhaltung der Bilanzierungsrichtlinien nach IFRS

• Ansprechpartner für die in- und ausländischen Gesellschaften bei Fragen der Bilanzierung und der Berichterstattung

• Entwicklung und Verbesserung von Konsolidierungs- und Berichterstattungsprozesse bei PUMA

• Unterstützung und Mitarbeit bei internen und bereichsübergreifenden Projekten

• Bearbeitung von Ad-Hoc-Anfragen & Analysen

• Ansprechpartner für andere Konzernabteilungen und für den Wirtschaftsprüfer.

• Erfolgreich abgeschlossenes Studium der Betriebswirtschaftslehre oder vergleichbare Ausbildung mit Schwerpunkt Rechnungswesen und Finanzen

• Mindestens 3 Jahre Berufserfahrung im (Konzern-)Rechnungswesen eines international ausgerichteten Unternehmens oder in einer Wirtschaftsprüfungsgesellschaft

• Spaß im Umgang mit Zahlen und der internationalen Rechnungslegung

• Sorgfältiger und strukturierter Arbeitsstil; lösungs- und praxisorientierte Arbeitsweise, Proaktivität und Teamfähigkeit

• Fließende Deutsch- und Englischkenntnisse in Wort und Schrift

• IT-Affinität; sicherer Umgang mit dem MS Office Paket, insbesondere Excel. Erfahrung mit gängigen Konsolidierungs- und Reporting-Systemen von Vorteil.

• Development and leadership of the assigned Customer Service Team
• Promote a high-performance culture by communicating and monitoring clear expectations
• Implement and continually optimize Customer Service processes
• Ensure highest quality in orderbook management by monitoring the whole process from order to invoice
• Central contact for Sales and other departments for the specific account group.

• Proven positive track record in customer service management
• Excellent leadership, organizational and decision-making abilities
• Ability to motivate and mentor others and to set priorities for the team
• Strong strategic, analytical mindset and a hands-on mentality
• Extensive knowledge of MS Office environment (Excel, PowerPoint, Word)
• German and English business fluent

• Ensuring the daily operation of the store, organizing and managing workflows

• Preparing work schedules for the store team, supervising and motivating employees

• Performing other administrative and organizational tasks

• Preparing internal reports, analyses, and data reports

• Participating in PUMA international training programs

• Providing high-quality customer service to store customers

• Maintaining communication with Hungarian and international managers and colleagues

• Training and developing new employees and supporting their onboarding and integration

• Secondary-level professional qualification or equivalent professional experience

• User-level computer skills; confident use of MS Office programs

• Leadership experience in retail

• Confident, negotiation-level English language skills

• Dynamic team leadership and team-building abilities

• Strong sense of responsibility

• Empathetic personality

• Flexibility

• Customer-oriented mindset

• Excellent motivation and communication skills

• Enthusiastic, independent, and precise work ethic

• Strong communication and relationship-building skills

• Lead and drive the assigned product category through the whole product development and creation process based on the Go-to-Market calendar

  Developing and managing the market- and competitor studies for the assigned product lines on an international level hand in hand with Merchandising as well as analyzing forecasts and sales analyses

• Develop detailed collection strategies for assigned product lines on seasonal basis and under consideration of company as well as Business Unit strategies

• Manage the product lines through a process of line planning, internal design and development meetings until prototype approvals and launching the lines at the international meeting

• Working closely with Business Unit, footwear, apparel, and accessories teams to ensure concept and product coordination across all product segments

• Presenting strategy and product lines to international partners and key accounts as well as supervising the preparation of international meetings

• Planning, coordinating, and final checking of the instore date/product flow

• Understand and challenge product costing and costing impact on product quality, margin, and net sales to achieve set goals within the assigned product category

• Providing regular feedback to Head of on category development

• Cooperating with Merchandising, Design, and Development (PUMA Group Sourcing) to ensure that the final collection is reflecting market needs

• Collaborate in planning the whole sell-in support (catalogue etc.) as well as in developing the product equipment and packaging

• Ensuring an accurate and timeless set up and maintenance of all lines and all required information in the PAC system

• Executing business trips to target markets as well as supplier visits on a frequent basis

• Pass on experience and knowledge, share best practices, and call for follow-ups for further product line managers (Mentoring).

• Graduate studies in Business Administration, Sports Management, or comparable degree

• Minimum 8 years of experience in product management in a related industry

• Relevant leadership experience including the ability to motivate and mentor others

• Ability to work in a fast-paced working environment

• Flexible Teamplayer with an open mindset, good organizational skills and well-structured work

• Good market and retail knowledge in the lifestyle, fashion and/or sporting goods industry

• Excellent MS-Office skills (Excel, Word, Power Point)

• Good analytical skills

• Very good verbal communication skills as well as excellent English knowledge (written and spoken).

• Own the marketing activation of a portfolio of strategic wholesale key accounts (e.g. JD Sports, Foot Locker, Intersport) in close collaboration with the respective key account Sales Manager. 

• Own the marketing activation of a portfolio of strategic wholesale key accounts (e.g. JD Sports, Foot Locker, Intersport) in close collaboration with the respective key account Sales Manager. 

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA-Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team in flexibler Teilzeit (20-30h/W)

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

• Deliver seasonal color and material stories and designs that are both in line with the seasonal creative direction and consumer relevant for PUMA CORE
• Collecting information on color, material trends and styling
• Innovate in finishing level of Designs, driving 'firsts' in areas of color, material application and usage, construction, branding etc
• Work closely with development teams to ensure materials meet the testing and usage standards for PUMA Sportstyle products
• Establish seasonal material palettes and build captivating seasonal stories that resonate with our key consumer in close collaboration with Team Head & Creative Direction Team
• Create colorway and material specification for Footwear
• Create graphic designs for Footwear          
• Possible travel to sample rooms and factories in Asia to implement development and review prototypes.

• At least 5 years of progressive work experience of designing for a leading footwear/lifestyle/sports brand, ideally in the fashion or sports industry
• Strong leadership, organizational and decision-making abilities
• Proven experience in color and material design, color and material creation, selection as well as graphic & print design
• Extensive knowledge of domestic and international retail, consumer trend, and product line dynamics
• Experience in international product development, manufacturing processes, product conceptualization and technical package specification
• Strong knowledge of international fashion/consumer trends and global market dynamics in footwear
• Proficiency in Adobe Packages
• Excellent presentation skills
• Very good verbal and written language skills in English
• ​Bachelor’s Degree in design and/or relevant field of study.