• Excellent verbal and written communication skills including English at a business level

• Additional European language fluency is a plus

• Strong organizational and time management skills

• Excellent project management skills

• Advanced online facilitation skills

• Strong learning content development skills

• PC Skills: Adobe Creative Suite/InDesign, MS Office, Workday, Power BI, eLearning Authoring Tool.

• Identify training needs through performance analysis, feedback, and business trends, and develop a yearly digital training portfolio accordingly

• Collaborate with Global L&D, P&O, Retail Operations, and Store Leadership to align the Training & Development strategy with company objectives

• Create customized digital learning content tailored to the needs and functions of Regional Retail Europe (e.g., VM, LP, P&O, Operations)

• Set up and regularly review digital onboarding and induction programs/approaches for new hires, ensuring they understand the company culture, policies, systems, and customer service expectations, and are enabled to perform their responsibilities as quickly as possible (DTTP)

• Facilitate mandatory trainings within the pillars of Product, Customer Service, Brand, and Leadership as part of the Digital Learning Calendar

• Manage the Retail Training App, including maintenance, training, and content creation across all categories (P&P, Product, Technology, Brand Ambassadors)

• Create regional eLearning content based on business needs.

• Excellent verbal and written communication skills, including English at a business level

• Readiness for high travel demand

• Additional European language fluency is a plus

• Strong organizational and time management skills

• Project management skills

• Openness and high learning agility

• Strong learning content development and facilitation skills.

• Identify training needs through performance analysis, feedback, and business trends, and set up a yearly training portfolio accordingly

• Collaborate with Global L&D, P&O, Retail Operations, and Store Leadership to align the T&D strategy with company objectives

• Promote a learning culture within the organization through innovative and engaging offline learning activations

• Conduct T&D store visits according to Global Retail standards and expectations, and in alignment with Europe Retail Ops

• Jointly with Area & Ops Managers, prepare staff for peak seasons (e.g., holidays, sales events) with targeted training

• Provide training for store managers and team leaders on leadership, coaching, and performance management, effectively applying the PUMA Retail training portfolio

• Jointly with P&O, design and manage internal programs aimed at identifying and developing high-potential employees for future leadership roles.

• Bachelor’s and/or master’s degree in business administration or another relevant field (minors in finance or analytics is a plus)
• 2-4 years of experience in eCommerce, Category Management, Digital Merchandising or Analytics and BI
• Previous experience in P&L management roles, with a particular focus on financial analysis
• Commercial mindset and entrepreneurial spirit with the ability to effectively prioritize various tasks in a fast-paced environment
• Ability to collaborate and lead multiple stakeholders in complex cross-functional projects
• Strong analytical skills – you have experience working with excel (PowerBI, SQL and similar tools knowledge can be a plus)
• Strong sense of ownership and ability to work independently while dealing with ambiguity
• Previous experience D2C / online marketplaces is a strong plus
• Knowledge of the sports and fashion industry is a plus
• Excellent communication skills in English, fluency in German or another European language is beneficial.

• Be responsible for driving the growth and profitability of several PUMA categories within the eCommerce direct-to-consumer business in Europe
• Own and become an expert in your categories and fully understand the key drivers that impact your P&L to reach financial targets
• Create and execute strategies to improve key KPIs, including but not limited to Sales, Profitability, Product Conversion, and Sell-Through Rate
• Closely collaborate within your “Category Squad,” consisting of Merchandising, Buying, Consumer Experience, and Marketing, to analyze performance, identify opportunities, and derive actions
• Maximize your categories’ revenue and profitability by optimizing product placements and discoverability on PUMA.com
• Participate in complex, multi-stakeholder projects in areas including but not limited to pricing, merchandising, revenue optimization, content management, and planning
• Partner with Merchandising & Buying to provide product insights, requirements, and feedback for the seasonal buy
• Conduct analyses to assess the competitive landscape, industry trends, and other growth opportunities
• Critically review existing structures and ways of working to drive efficiency and process improvements.

• Experience working with collaboration/limited edition product and allocations, a thorough understanding of marketing and GTM process for the set account base, and a passion for product.
• Technical Product knowledge
• Strong interpersonal skills
• Direct competition product knowledge
• How to put together and complete an account Sales Plan, Road Map
• How to present product effectively, with all features and benefits
• PC skills that include a good standard on Power Point and Excel
• Experience in handling Key Accounts
• Good knowledge of retail math
• Good presentation skills
• Good verbal communication
• Proactive approach with high energy, drive and determination
• Proven results as a team player
• Forecasting ability
• Hard working, Motivated and Enthusiastic
• Drive for results
• A passion for the Puma Brand
• Customer focused approach
• Ability to work unsupervised with a ‘can do’ attitude
• Strong analytical skills

• Achieve set sales targets on an annual basis – this is to be accomplished by utilising a variety of business models and techniques and would include growing market share in key categories to deliver growth.  To continually analyse sales and margin performance versus the targets set.
• Develop & Maintain mutually profitable account relationships – interfacing with all relevant account personnel to drive growth for both Puma and the account.  Product presentations, marketing plans, orderbook management and retail visits to be conducted on a regular basis.
• Drive the desirability of the brand – in line with the are distribution policy and distribution channels.  Manage the quality and quantity within the account portfolio, setting clear goals to allow for diverse assortment plans.
• Strong alignment with internal functions – ensure consistent and focused internal communication at all times to ensure the smooth running of the account base.  Relevant departments to include (although not limited to): Merchandising, Marketing, Sales Support, Finance/Credit Control and Operations.
• Sell In/Sell Out – to be compelling and inspiring and to consistently strive for sell in excellence utilising all the sales tools provided.  Continually monitor and analyse customer sell thru and effectively use to Puma’s advantage.  

• Enrolled student of design (industrial design, product design, graphic design, fashion design) for the entire duration of the internship
• Knowledge of Adobe Creative Cloud (illustrator, photoshop)
• Competency in use of Mac computers
• Excel in a team-oriented environment and handle multiple tasks
• Organized and excellent with detail-oriented work
• Creative and proactive
• Fluent in English
• Starting date: 15.01.2026; duration: 6 months

• Support the design team on general tasks, such as drawing product, color application, graphic application and materials application to a given brief
• Data management and administrative tasks
• Create strong product stories and present mood boards
• Support the design team by providing visuals/images/drawings for product presentations
• Support the design team on a number of tasks ranging from day to day tasks to further visionary thinking
• Conduct trend research
• Bring a fresh point of view to the wider team

• Advanced knowledge of Buying groups in the UK & knowledge of the Specialist Running Sector is preferable
• Technical product knowledge in Running is preferable
• UK Sports market with a minimum 2 yers experience in the Running Category is preferable
• Direct competition product knowledge across the Running Industry
• Thorough knowledge on accounts in the Specialist Running sector preferably across the UK & Ireland
• Detailed GTM Plans, highlighting Sales, Marketing, Door Count, Units, etc…
• How to present product effectively, with all features and benefits.
• PC skills that include a high standard on, Power Point, and Excel.
• Experience in handling Senior Key Accounts, with Multiple doors or E Commerce business platforms.
• Good knowledge of retail math’s
• Strong presentation skills
• Good verbal communication
• Strong planning and organisation skills
• Pro active approach with high energy, drive and determination
• An out going, inspiring and convincing personality
• Proven results as a team player
• Forecasting ability
• Evaluate, post call the best coarse of action to take
• Hard working, Motivated and Enthusiastic
• Drive for results
• A passion for the Puma Brand
• A customer focused approach
• Ability to work unsupervised with ‘can do’ attitude
• Strong leadership and entrepreneurial skills

• To achieve set sales targets on an annual basis
• Time interfacing with buyers, via set product presentations, marketing meetings, order book management, and developing strong long term customer relationships.
• Forecasting on a regular basis to enable budgets and profitability is achieved by the team.
• Supporting the seasonal Key Initiatives and implementing them within the Key Account plans.
• Up to date in depth knowledge on all accounts responsible for
• To possess at all times an up-to-date knowledge of the market/industry, i.e. key figures for accounts responsible for, and know/understand our competitors
• To achieve distribution & growth in line with DC segmentation
• Management of the customer order book, to ensure product is delivered within the ordered month.
• Hit all reporting deadlines on time.
• Liaise with all functions within PUMA, ensuring effective internal communication
  -: Customer service team, ensuring high service levels
  -: Credit/Finance team, to ensure speedy resolution of any payment issues within the guidelines set.
• To continually analyse sales and margin performance versus target, and to take appropriate action to remedy any gaps.
• To work close with marketing department to ensure effective coop marketing activity.
• To continually analyse customer sell through, and effectively use to PUMA’s advantage.
• To help promote and positively develop PUMA’s image at all times. 
• To understand and operate within PUMA’s policies and procedures

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team in flexibler Teilzeit mit einer wöchentlichen Arbeitszeit von circa 20 Stunden.

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team auf Basis einer geringfügigen Beschäftigung (bevorzugt Freitags und Samstags)

• Customer-Centric Mindset: Strong focus on delivering excellent customer experience
• Communication: Excellent written and verbal communication skills
• Analytical Thinking: Good analytical skills with a keen interest in e-Commerce
• Technical Proficiency: Advanced skills in MS Excel and other MS Office tools
• Collaboration: Experience working with vendors and cross-functional teams
• Work Ethic: Independent, self-motivated, adaptable to changing priorities
• Language Skills: Fluent in English (spoken and written) 1 additional language would be good, not mandatory.

• Resolve escalated customer issues (3rd level) with empathy and efficiency
• Independently analyse data and draw out insights
• Provide continuous quality improvements, backlog prioritizations and ticket management
• Monitor the operational performance of 3rd party customer service providers against defined goals and requirements
• Regular reporting on customer service performance
• Secure consistent service communication throughout all touchpoints.

• Minimum 7 years of retail experience, at least 2 years in Area & Retail Manager Experience
• Advanced computer skills in MS Office esp. Excel, PPT
• Ability and willingness to travel
• Have driver license & actively driver
• Strong interpersonal skills
• Excellent Presentation & influencing Skills
• Forecasting ability and the ability to analyze data
• Extensive sport style industry and customer knowledge
• Experience in budgeting, strategic planning, merchandise management/trading, campaign management, space planning, visual merchandising and sales management.
• Fluent in English

• Reporting directly to Retail Director
• Directly responsible for ensuring that the district consistently achieves or exceeds sales, KPI’s and profitability goals through effective use of short- and long-term planning and expense control
• Recruit, develop, retain, and leverage, results driven Store Managers who will achieve or exceed sales, KPI’s, profitability goals while offering the highest levels of customer service
• Directly responsible for the Loss Prevention education, training and development for store teams, awareness, and compliance within District.
• Flawlessly execute new store openings and/or store closings.
• Ensure compliance of District stores concerning Policies & Procedures, Operational core competencies and key accountabilities.
• Availability to work non-traditional hours (retail working environment) which include evenings, weekends, holidays.

• Successfully completed apprenticeship in a commercial area or similar relevant education
• At least 2 years work experience in a management support function (e.g. team or department assistant), ideally in an international and dynamic environment
• Strong communication skills across all levels of the organization
• Excellent organizational and coordinating skills
• High degree of confidentiality
• Ability and willingness to work independently using own initiative
• Fluent German (written and spoken), as well as very good English skills
• Advanced user knowledge of MS Office products.

• Supporting the Executives Assitants 
• Preparing presentations and organizing and following up on (international) meetings
• Managing and coordinating calendars and business trips, as well as travel arrangements and travel expenses
• Supporting the planning of customer and partner events
• Point of contact for internal requests
• Ensuring a professional and friendly manner on behalf of the board
• General secretarial tasks
• Data maintenance and file management of confidential documents and information
• Support with operational issues for the Executive Assistants and the senior leadership team
• Tracking deadlines, milestones and other project-related schedules
• Supporting the smooth flow of information and communication across different disciplines
• Additional project support and special tasks.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)

• Strong team player

• Strong communication skills

• Ability to learn quickly

Do you want to be part of an energetic team and work in an environment where fashion, sport, and service take center stage? We are looking for a dedicated Retail Sales Associate to join our store, where you will play a key role in delivering PUMA’s high standards of customer experience. Here, you’ll have the opportunity to grow in a dynamic, goal-oriented team where your drive, communication skills, and eagerness to learn are highly valued.

In this role, you will:

• Deliver outstanding customer service in line with PUMA’s Brand Values and service standards.

• Consistently meet or exceed sales goals, KPIs, and profitability targets through effective customer engagement.

• Accurately and efficiently process sales transactions at checkout.

• Keep the store clean, organized, and in full compliance with PUMA’s visual merchandising guidelines.

• Handle the receipt, processing, and shipment of merchandise.

• Follow all company policies, procedures, and operational standards.

• Contribute to a safe, healthy, and compliant working and shopping environment.

• Be available to work flexible hours, including weekends, evenings, and holidays; overtime may be required.