This position is responsible for day-to-day operation execution and coordination, monitoring logistics operations such as warehousing, inventory, transportation, shipping documentation and supply chain processes. Understand the issues resolve scenarios, troubleshooting and deliver solution to warehouse and stakeholder. Maintain inventory at high level of accuracy.

Task 1: Outbound Order Fulfillment

• Execute and coordinate day-to-day operations issue internal and externally.
• Coordinate with other departments as required to ensure smooth flow of movement and operations.
• Monitor closely on daily order status to meet forecast qty, stagger delivery if order volume surge.
• Ensure all PGI posted timely and shipped, follow up closely for BBND.
• Provide finance posting direction to warehouse and ensure message deliver clearly to warehouse. 
• Monitor inventory accuracy (DN short pick & Delivery discrepancy) and replenishment progress.
• Ensure all system transactions being posted and close timely.

Task 2: COO/Permit Declaration

• Ensure shipping documentation are accurate and provide timely. 
• Prepare COO data for B2B COO application and provide draft to stakeholder timely, follow up and monitor closely to shorten entire processing lead time.
• Provides required documents for audit request, custom queries.
• Safe keep all related shipping document, POD in shared drive.
• Update related tracker from time to time.
• Optimal e-library in the consideration of space.

Task 3: Local Delivery and Last Mile

• Monitor closely on daily order status to meet retails (FPS and FOC) weekly new and replenishment orders.
• Liaise with 3PL for order fulfilment rate.
• Monitor if any order required for VAS services. 
• Ensure all system transactions being posted and close timely.
• Monitor and coordinator with 3PL and PUMA stores PIC to ensure delivery is on time.

Task 4: Shipment

• Handle and monitor for direct shipment from factory to Vietnam customer.
• Prepare the CIPL for the Russia shipment.
• Provide cargo estimation for prebooking, shorten overall shipping process lead time.
• Understand the urgency of all aspects and business impact, make sure on time documentation and operation solution.

Task 5: Export Management

• Responsible for all export booking coordination and warehouse operation.
• Understand shipment requirement and arrange local transactions with forwarder as per agreed term.
• Provide cargo estimation for prebooking, shorten overall shipping process lead time.
• Understand the urgency of all aspects and business impact, make sure on time documentation and operation solution.
• Ensure all export declaration done on time and meet custom compliance request.

Task 6: International Trade and Compliances

• Ensure timely declaration and meet custom compliances for both import and export.
• Working closely with local custom broker and Puma compliance team to align on  HS code classification and changes, and ensure system reflected latest update.
• Ensure the team have well maintain all logistics documentation for audit purpose.
• In the event of any new contract take place, working with Puma compliance team to ensure all clauses are meeting trade compliances request and no conflict of interest with company.

Education: Bachelor's Degree in Supply Chain Management, Logistics, or relevant studies.

Professional: Minimum 1 year experience, preferably candidates from the retail or FMCG background. Fresh graduates are encouraged to apply.

IT Skills: Microsoft Office (Word, Excel, Power point).

Language Skills: English and local languages.

KEY RESPONSIBILITIES:

General:

• Ensure clear understanding and implementation of the PUMA latest official guidelines related to T1 laboratory management across T1 supplier based on testing methodologies, standards and guidance defined by the PUMA laboratory manager.
• Support PUMA development, manufacturing Operations and Quality Assurance teams in following up on product testing requests.
• Support T1 laboratory audits to ensure compliance according to PUMA guidelines and follow up on implementation of corrective actions with a timely and sustainable closure.
• Evaluate T1 laboratory processes, test methods, equipment calibration, safety compliance, documentation, and personnel competence, maintain records and follow up on progress.
• Conduct training for T1 laboratories where necessary for knowledge sharing and continuous improvement.
• Ensure laboratory maintain accurate, traceable and audit-ready records in line with PUMA requirements.
• Provide regular reporting to PUMA laboratory manager on execution status, risks and improvement opportunities.

Test Methods and Standards:

• Stay informed about industry trends, technological advancements, and regulatory changes related to footwear physical and mechanical testing.
• Conduct test trials, develop new test methods and standards as needed, or review and update the existing PUMA test methods and test standard as required.

Benchmarking and Regulatory Compliance:

• Take part in industry benchmarking activities.
• Stay abreast of footwear-related industry standards (such as SATRA, EN, ISO, ASTM).

Project Collaboration:

• Participate in various projects related to innovation, development, and production.
• Contribute insights to enhance product quality and performance.
• Collaborate with cross-functional teams to address technical challenges.

Supplier Guidance:

• Work closely with Tier 1 (T1) and Tier 2 (T2) supplier laboratories.
• Provide guidance on adhering to quality standards and testing protocols.
• Foster strong relationships with suppliers to drive continuous improvement.

REQUIREMENTS:

• Bachelor degree with focus on Material technologies or Mechanical engineering, or equivalent education, or proven experience/expert within the footwear industry, with a strong understanding of Footwear product  testing methodologies/standards and laboratory management.
• Strong knowledge of industry footwear standards, testing methods, and regulations.
• Excellent communication and problem-solving skills.
• Detail-oriented with a commitment to accuracy and precision.

• [Task 1] : Cost management (20%)
  Control production cost. Execute relevant communication and negotiation with suppliers including T1(Vendor), T2(Fabric), T3(Trim). Analyze cost status and come up with proper solution to manage proficiency.
   

• [Task 2] Product quality control (20%)
  Set the clear guide & standard for product quality including fit, workmanship, material, trim…etc.. Holistic management from product quality management to timeline, cost related topics by connecting all related dots.
   

• [Task 3] Process and Timeline management (25%)
  Be involved in all local production process from creation and sampling to bulk production.
   

• [Task 4] Supplier management (10%)
  Deliver clear guide and rules to manage all suppliers for Puma Korea, and execute all communication process with those.
   

• [Task 5] Compliance & Transparency management (15%)
  Be connected with Puma Global Sourcing to manage the compliance in suppliers and factories. Also be involved in transparency management for all related counter parts from suppliers to T1(Vendor), T2(Fabric), T3(Trim) based on clear guideline & evaluation.
   

• [Task 6] Operational excellence (10%)
  Maintain operational excellence, such as setting up consistent format, accurate cost forecasting, and calendar management for on-time delivery.etc. 
   

• Education : Bachelor degree or above

• Professional : 4~ 8 years of experience in apparel production / Sourcing & Production experience (Preferred experience in Brand Sourcing Team) (Sports or Outdoor)

• IT Skills : Excel, PowerPoint (Advanced)

• Language Skills : Business English 

• Competencies : Team player, Proactive, Pragmatic, Positive, Open Mind, Harmony, Positive Communication

• Functional Skills : Verbal presentation & communication (Outstanding level is required)

• Sportstyle Marketing
  The Local Sportstyle Marketing role is responsible for leading, planning, executing, and monitoring all sportstyle marketing strategies and activities within the country. Working closely with key stakeholders, this role aims to drive brand desirability and achieve commercial objectives through the following key responsibilities

• Global Entertainment Marketing
  Working as a key member of the International Marketing Team, this role focuses on managing all campaign shoots and projects related to brand ambassadors (primarily K-pop artists). The specialist will coordinate diverse needs from global markets and facilitate the on-time delivery of essential assets and materials for entertainment marketing campaigns.
   

• [Task 1] : Strategic Sportstyle Marketing & Brand Events (30%)
  Establish and execute high-level Sportstyle marketing strategies within budget to maximize brand heat. Partner cross-functionally with PR, Merchandising, and Sales to identify seasonal hero products and orchestrate impactful brand events.
   

• [Task 2] Strategic Accounts & Retail Activation (15%)
  Focus strategic efforts on opinion-leading Fashion Specialty accounts to elevate brand positioning. Collaborate with Sales to engineer compelling sell-in/sell-through toolkits and leverage premium product lines to drive retail momentum.
   

• [Task 3] Entertainment Collaborations & Influencer/KOL Networks (25%)
  Amplify brand visibility in pop culture by activating strategic opportunities across music, film, and TV (celebrity placements, licensing, and collaborations). Cultivate and manage a robust network of local KOLs and influencers across music, dance, art, and street fashion through strategic seeding and narrative-driven storytelling to solidify brand credibility.
   

• [Task 4] Global-Local Market Coordination & Brand Alignment (15%)
  Act as the strategic bridge between global HQ and local teams by identifying market needs and facilitating the on-time delivery of essential campaign assets and materials. Ensure all local creative assets and photoshoots strictly adhere to global branding guidelines, while identifying and sharing cross-market best practices in a timely manner.
   

• [Task 5] Ambassador Activation & Content Operations Management (15%)
  Manage all end-to-end marketing activations related to brand ambassadors, encompassing events, seeding programs, social postings, and media interviews. Oversee day-to-day operational execution, including shooting sample logistics, localization/composition of press materials, and the support and review of social media content on global platforms.
   

• Education : Bachelor degree or above

• Professional : 
  - 13+ years of proven marketing experience for an international sportstyle brand
  - Industry: Fast moving consumer goods
  - Leadership: previous management experience

• IT Skills : Highly advanced MS Office Skills (Excel, Powerpoint)

• Language Skills : English skill is necessary

• Competencies : Creativity & Innovation / Initiative / Open Communication&Listening / Planning & Organizing

• Functional Skills : Project Management
   

Position Summary: The Area Retail Associate (ARA) supports the Area Sales Manager by ensuring operational excellence, brand consistency, and sales performance across multiple PUMA SIS in a designated region. This role acts as a bridge between store teams and area leadership, helping drive store execution, training, and compliance.

Reports to: Manager Sales MBO (Upper North)

Key Objective:

1.Store Support & Operations:
• Assist multiple SIS with day-to-day operational requirements.

2.Sales Performance & Targets:
• Track SIS-level KPIs
• Support SIS Staff in achieving sales targets through improved service and selling skills.
• Analyze SIS performance and share insights with the Area Sales Manager.

3.Visual Merchandising:
• Ensure VM standards are implemented consistently across all SIS.
• Coordinate with VM team for execution of seasonal updates, campaigns, and product launches.
• Audit SIS display quality and provide corrective action plans.

4.Inventory & Stock Management:
• Assist SIS in stock replenishment, stock counts, and shrinkage control.
• Identify fast/slow-moving products & support stock balancing across stores.
• Report stock gaps and discrepancies to the Area Manager.

5.Training & Team Development:
• Conduct on-floor training for new and existing Retail Associates.
• Reinforce product knowledge, customer service expectations, and selling skills.
• Support performance coaching for SIS staff.

Key Performance Indicators

• Net Sales

• Brand Ranking at SIS doors

• Brand Desirability, Store Hygiene, Store Operations

• Training scores, Product Knowledge

• Up scaling Existing Space allocation

• New locations in premium Doors

Organizational Relationships:

• Internal: Puma Corporate team ,Merchandising/ Trading, Projects, Training  and HR

• External: SIS Distributor & Team and Store/SIS Owner, Dept/Floor Manager

Eligibility Criteria And Functional Competencies Required:

• 2–5 years in retail operations.

• Experience handling multi-store/SIS/LFR or supervisory retail roles is an advantage.

• Field-based role—requires daily/weekly travel across assigned stores.

• Flexible hours, including weekends and retail peak seasons.

Education

• Graduate (Preferred: Business, Retail, Marketing).

Position Summary:

• This role will be responsible for driving CRM for PUMA.com and App across key customer communication channels including Email, Web & Mobile Push, WhatsApp, SMS/RCS and personalized/automated journeys

• The role includes end-to-end ownership of CRM campaign planning, execution, tracking, and performance analysis to drive customer engagement, retention, and revenue

• This role will also own the insights engine, deriving consumer and brand insights from CRM and customer data to influence the larger brand & CX strategy

Report to: Senior Manager Market Insights and Analytics

Key Objectives:

Campaign Planning & Management

• Own the CRM calendar for PUMA.com and App in line with business priorities, product launches, sale events, and key brand moments

• Ensure timely execution of comms across the relevant channels. Track, optimize, and report campaign performance daily

• Be hands-on with CRM tools- Clevertap, Branch, GA etc.

Performance Tracking & Optimization

• Monitor CRM funnel health across all key metrics (impressions, engagement, conversion, revenue contribution)

• Run A/B tests on messaging, audience segmentation, timing, and channel strategy to improve campaign effectiveness and funnel health

• Build and optimize customer lifecycle journeys. Identify and scale automations/ personalizations

• Share regular performance reports and actionable recommendations with key stakeholders

Consumer & Business Insights

• Analyze CRM data to draw insights on consumer behaviour across cohorts & segments

• Identify trends and opportunities to improve customer experience, retention, and overall brand communication strategy

• Support broader business and brand teams with data-backed recommendations and insights

Stakeholder Management & Cross-functional Collaboration

• Work closely with all relevant stakeholders to align CRM initiatives with business goals

• Coordinate with internal & external partners for platform enablement, troubleshooting, and capability enhancement

Key Performance Indicators:

• Growth in CRM revenue contribution

• Improvement in customer retention &lifecycle metrics across key cohorts

• Funnel health optimization-Improving engagement and conversion metrics across channels

• Planning and execution excellence

• Actionable consumer insights that influence business / brand decisions

Organizational Relationships:

• Internal PUMA.com Team –Business, Trading & Planning, Tech Ops, Demand Generation, and Content, Marketing Team –BU teams, Social, and Creative teams, Operations & Customer Service, Data Sciences / IT, Finance and Global CRM counterparts

• External: Clevertap and Others-Branch, Insider one etc.

Eligibility Criteria and Functional Competencies Required:

• Hands-on experience working with CRM tools like Clevertap/ Branch/ Google Analytics/ Salesforce or equivalent

• Immediate joining is a plus

• MBA from a tier 1 college preferred

• Minimum 2+yrs experience in CRM/ lifecycle marketing/ growth & retention strategies

Skills:

• Data Proficiency & Analytical Skills: Comfortable navigating data dashboards and using Excel/BI tools. Basic understanding of business metrics, channel P&L, consumer cohorts and campaign performance metrics

• Strategic Mindset: Can see method in madness. Comfortable translating raw data in actionable brand & business insights

• Operational excellence: ability to manage both campaign strategy and execution with strong attention to detail, speed, and process discipline

• Communication & Interpersonal skills: good stakeholder management and collaboration skills. This is a highly cross-functional role

• To support the objective of driving profitable and sustainable market share and net sales growth within assigned Commercial Account(s), delivering against the budget and commercial expectations, while executing in respect to PUMA standards and qualitative brand objectives.
   

• [Task 1] (20%)
  To drive and manage all business activities in relation to the account(s). Represent and document the interest of the account with PUMA interfaces and balance brand goals with account needs by leveraging Customer Info Deck and Customer Business Plans.

• [Task 2] (20%)
  To manage the annual selling and activity schedule (GTM Process) for the Assigned Account(s) – Strategy/plan and business review meetings, range review and sell-in meetings etc. Constant communication to define right customer segmentation and assortment planning in accordance with seasonal initiatives and brand investments with the Brand team (product).

• [Task 3] (20%)
  To deliver the seasonal sell-in targets for the account(s), agree with account(s) on expected KPIs / sell-in & sell-out targets and monitor the progress. Ensure continuous monitoring of the Orderbook making sure orders are placed and converted according to agreed timelines. 

• [Task 4] (10%)
  To recruit and build the key account sales organization with respect to the AP Sales Org blueprint. To develop, train and lead all direct reports thru clear target setting, objectives guidelines and sales disciplines.

• [Task 5] (10%)
  To forecast, track and report quantitative and qualitative performance on Key Account Performance i.e., Sales and Margin, Trade Terms, Orderbook etc. To monitor and report on customers and competitors’ performance ie. market share and development, sell-thru performance, and ROI on key activities, key KPI.

• [Task 6] (10%)

  SMU (Local products) development for Mart Channel (COSTCO & Traders):

  *Capture business opportunities – SMU (Local products) development plans for accounts with L4L team.

  *Plan for sales Support

• [Task 7] (10%)
  General communication & operation related to the tasks between internal & external stakeholders

• Education : University degree in business or equivalent, ideally with focus on sales, retail and marketing

• Professional :
  Functional: About 8~11 years in Sales / Hypermarket

  Industry: Sport, Fashion, FMCG, Consulting

• IT Skills : Excel & Powerpoint (Advanced) / SAP (Intermediate)

• Language Skills : English (Intermediate)

• Competencies :

  Influencing and Communication

  Relationship management

  Strategic Acumen / Business Focus

  Result orientation

  Negotiation

  Proactive / Responsibility

  Positive Attitude / Motivational

• Functional Skills :

  Sales

  Retail Operation

  Presentation

  Business planning and forecasting

  Interaction

• The position entails full responsibility for the development and production of molds/tooling in accordance with seasonal requirements. The individual should possess proficiency in working with Rhinoceros software to check 2d/3d files based on design specifications. Close collaboration with mold shops, factories, component suppliers, and internal stakeholders within PUMA organization. Additionally, business trips to North Vietnam, China and Germany may be necessary
• As a Tooling 2D/3D Engineer during the development stage, you will be responsible for coordinating with mold shops, suppliers, and factories to identify and address technical and manufacturing concerns. Your role will involve utilizing your engineering expertise to analyze and resolve any issues that arise during this stage
• You will provide technical support to internal stakeholders and offer constructive and feasible suggestions while maintaining a creative approach. You role will involve assisting internal teams with technical inquiries, providing innovative solutions, and ensuring the feasibility of the proposed ideas
• For overseas tooling projects, the majority of the work can be done remotely. However occasional business trips will be required during development stage when necessary. This ensures effective communication, collaboration, and oversight of the tooling process
• Your responsibility will be ensure that the production tooling schedule adheres to the required time of mass production. You will also be responsible for addressing and aligning tooling quality across relevant departments before production tooling opening
• You will report to your line manager in a regular pattern, providing updates on the progress of the tooling projects. It’s crucial to openly discuss and address important topics related to the projects. This communication ensures transparent, effective decision-making, and alignment with organization goals

• Associate’s Degree or Bachelor’s Degree in Engineering or related field
• Minimum 5 years of working experience as a Mold Engineer
• Good knowledge of mold construction principles and footwear tooling technical skills
• Proficient in using Rhinoceros (Rhino) for checking, editing, and modifying 2D & 3D files
• Familiar with footwear machinery and material applications
• Strong communication, organizational, and problem-solving skills
• Good command of English in both written and spoken communication
• Proficient in MS Office applications
• Mandarin/Chinese language skills are a plus but not mandatory

• Evaluate fitting/workmanship/grading on sealing and size set samples for styles sourced in the FE region (China, Vietnam, Cambodia, Malaysia, Indonesia, Bangladesh and India). This will involve supporting Product Development Teams in Herzo, Boston and at source on fit / product development

• Manage sealing and size set approval for fit, measurement and workmanship within the development and OPD calendar time frame.

• Manage Final Measurement chart approval before bulk production

• Review “development at source” Technical Packs for accuracy & completeness prior to their distribution.

• Provide feedback on Technical pack accuracy / completeness & enhancements to product developers.

• Prepare sample evaluation data on a seasonal basis

• Provide technical support to Product development teams during the on-site meetings with factories

• Create FE resizing measurement chart  for assigned ranges

• Travel periodically to FE factories to review their progress on sampling performance

• Graduate in Textiles/Clothing or Technical Institute is preferable

• 3 – 7 years relevant experience major in Active wear or Performance Sportswear, focusing on Knit items and all types of jackets (seam-seal, laminated, down, padded)

• A working knowledge of woven and knit fabrics.

• Computer skill – MS office & pattern software. Knowledge on CAD is an advantage

• Good communication skills in English are required

• Responsible for ensuring smooth and efficient daily store operations across national stores while maintaining operational standards, customer service excellence, and business performance. This role works closely with cross-functional teams to optimize store productivity, sales performance, and customer experience

• Store Operations Management: Oversee daily operations of assigned retail stores. Ensure stores comply with company SOPs, operational policies, and brand standards. Monitor store opening and closing procedures. Coordinate maintenance and facility management to ensure smooth store operations. Conduct regular store visits and operational audits

• Operational Performance Management: Identify operational gaps and propose improvement plans. Support execution of business strategies to maximize store productivity. Control operational expenses within the approved budget

• Store Team Support: Coach and guide Store Supervisors and Store Leaders to improve team performance. Ensure employees comply with company policies, grooming standards, and customer service expectations. Assist in staff performance evaluation and development planning

• Inventory & Merchandise Control: Ensure product displays and visual merchandising meet company standards. Support stock take and inventory reconciliation activities

• Cross-functional Coordination: Collaborate with Marketing, HR, Finance, Merchandising, and Logistic teams. Support execution of promotional campaigns, seasonal launches, and new store openings. Coordinate operational support for company projects and retail initiatives

• Reporting: Analyze operational data and provide recommendations to management. Track store compliance and follow up on corrective action plans. Perform and update operational actions in internal systems in accordance with company policies and procedures 

• Minimum 3–5 years of experience in Retail Operations, Sports, Fashion Retail

• Experience managing multiple stores is preferred. Strong retail operations and store management skills

• Analytical and problem-solving capabilities. Good communication and stakeholder management skills

• Ability to work under pressure and manage multiple priorities. Leadership and team coaching abilities

• Bachelor’s degree in: Business Administration /Retail Management/Supply Chain/Marketing or related fields

• Good command of English communication

• Proficient in Microsoft Excel and PowerPoint

• Experience with POS systems, Power BI, or SAP is an advantage

• Manage sealing and size set approval for fit, measurement and workmanship within the development and OPD calendar time frame.
• Manage Final Measurement chart approval before bulk production.
• Review “development at source” Technical Packs for accuracy & completeness prior to their distribution
• Provide feedback on Technical pack accuracy / completeness & enhancements to product developers
• Prepare sample evaluation data on a seasonal basis
• Provide technical support to Product development teams during the on-site meetings with factories
• Create FE resizing mc for assigned ranges
• Travel periodically to FE factories to review their progress on sampling performance
• Carry out assignments at the discretion of the Technical Manager.

• Graduate in Textiles/Clothing or Technical Institute is preferable
• 3 – 8 years relevant experience major in Active wear or Performance Sportswear, focusing on Knit items and all types of jackets (seam-seal, laminated, down, padded)
• Paper pattern background is a must and knowledge on CAD is an advantage
• Good communication skill in English and Putonghua, both to customer and factory local people
• Hand-on computer knowledge
• Willing to travel
• Computer skill – MS office and Lotus Notes
• Good communication skills in English are required

• Responsible for managing the footwear product development process by supporting the respective Business Units and directly interact with supply partners to provide an effective transition of footwear designs from prototyping into production. Handle development projects with the guidance and support of the Team Leader Development.
• Receive Tech packages and prepare/review with factory to prepare samples.
• Communicate all product, shipping, tracking, material ideas and issues between factory and overseas team.
• Key support on tracking reports and shipping documents.
• Build and guide tech system confirmation specs with factory creation.
• Ensure all confirmed tech packages are accurate and on schedule to support C&E teams and timeline.
• Meet and influence product quality to meet highest standard during each phase of sampling.

• College or University graduated.
• At least 5-6 years working experience in shoe industry for Development.
• Be good at related office software (word, excel, PowerPoint, CAD).
• Passion to provide solution.
• Good communication skill.