Your mission
Strategically provide the highest levels of service to PUMA customers within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world
Bring energy to the sales floor and deliver an awesome customer experience
Hit personal sales targets and support the store’s overall performance
Help customers find the right products for their sport, style, and lifestyle
Keep the store looking sharp with great visual presentation and well-organized stock
Support daily operations, including stock handling and loss prevention
Join team trainings, store activities, and exciting brand events
How You’ll Work: Retail shift schedule, including weekends and public holidays. One day off per week
Work location: Vincom Quang trung, Hochiminh City/Lotte Mall West Lake, Hanoi
Your talent
At least 2 years of experience in a fast-paced, customer-focused retail environment (apparel/footwear is a plus), with a strong results mindset
A proven sales winner who consistently beats targets, thrives in commission-driven roles, and delivers standout customer service
Confident communicator with the ability to handle challenges on the floor and engage customers individually or in group settings
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
