• Assist in preparation and filing of direct and indirect tax returns (GST, TDS, Income Tax).

• Support GST compliance, including return filing, reconciliations, and handling notices.

• Work on TDS calculations, filings, and reconciliations with books.

• Assist in tax audits, assessments, and preparation of required documentation.

• Perform reconciliation of financial data with tax filings (GST vs books, TDS vs ledger).

• Support tax provisioning and deferred tax calculations.

• Ensure adherence to statutory compliance timelines and regulatory requirements.

• Coordinate with internal teams (Finance, Supply Chain, Legal) for tax-related data.

• Assist in responding to tax notices and queries from authorities.

• Contribute to process improvements and automation in tax reporting.

• Global brand exposure work with one of the world's top sports lifestyle companies.

• Fast-track learning across financial analysis, reporting, and business partnering.

• Cross-functional collaboration with Sales, Supply Chain, and Brand teams.

• Sports lifestyle culture energetic, diverse, and performance-driven workplace.

• Pursuing CA (ICAI) with eligibility to undergo industrial training as per institute guidelines.

• Strong academic record and solid conceptual understanding of taxation.

• Proficient in MS Excel; working knowledge of SAP ERP is a definite advantage.

• Sharp analytical mind with clear, confident communication skills.

• Self-driven and comfortable keeping pace in a fast-moving brand environment.

• Comfortable working both independently and in cross-functional teams.

As Director of Engineering - Consumer Intelligence & Engagement, you'll be a product-aligned technology leader with direct accountability for engineering delivery across the capabilities that define how consumers discover, engage with, and respond to our brand. You'll own the full product technology lifecycle, from architecture decisions and roadmap execution to engineering standards and platform health.

Your organisation is the layer of intelligence and engagement that brings our core commerce capabilities to life: shaping what consumers see, how content reaches them, how products are discovered, and how campaigns convert. AI is a key enabler here - you'll apply it to sharpen personalisation, accelerate content workflows, improve product discovery, and build smarter campaign targeting - but strong software engineering depth across these product domains remains the primary craft.

As PUMA continues to scale its DTC Engineering organization, our leaders are expected to be visible culture builders. These roles are office-based and require regular in-person collaboration to accelerate decision-making, strengthen team cohesion, foster innovation, and build a world-class engineering capability from the ground up.

Key Responsibilities & Scope of Ownership:

• Personalisation - consumer segmentation, behavioural targeting, AI-driven product recommendations, and next-best-action experiences.
• Consumer Communication - email, push notifications, SMS, and in-app messaging delivery, personalisation, and orchestration.
• Promotions & Campaigns – personalised promotions, offer management, campaign targeting, scheduling, and performance instrumentation.
• Discovery & Conversion Optimisation – search and discovery platforms, consumer engagement, experimentation, and conversion optimisation capabilities.

Technology Vision & Product Roadmap Delivery

• Own the technology strategy and engineering roadmap across all Consumer Intelligence & Engagement capabilities, in close partnership with the product organisation.
• Drive end-to-end delivery accountability: architecture decisions, engineering execution, quality assurance, release management, and production health across the full capability portfolio.

Personalisation, Product Discovery & Conversion Optimisation

• Lead the engineering design and delivery of personalisation capabilities such as consumer segmentation logic, affinity modelling integrations, and real-time recommendation surfaces on PDP, PLP, homepage, and campaign pages.
• Build the technical foundation for A/B testing, multivariate experimentation, and feature flagging across personalisation and discovery surfaces, enabling rigorous data-driven optimisation.
• Define and own the data contract between consumer event infrastructure and personalisation/ranking systems, including schema standards, latency requirements, and completeness in partnership with data engineering and analytics.

Promotions, Campaigns & Consumer Communications

• Lead the engineering of promotions and campaign management - rules engine configuration and extension within SFCC, offer scheduling, eligibility logic, and storefront rendering of promotional content.
• Own the technical architecture for consumer communication systems - integration with messaging platforms (email, push, SMS), personalisation of communication content, and event-triggered automation.
• Apply AI to campaign and promotions engineering: intelligent audience segmentation, send-time optimisation, and AI-assisted copy generation for targeted consumer communications.

Architecture, Standards & Governance

• Define and govern the software architecture for all capability domains, ensuring solutions are scalable, composable, and well-integrated with the shared commerce technology platform.
• Partner closely with the Consumer Experience Engineering organisation to align on shared components, design system usage, and front-end standards.

Team Leadership & Stakeholder Engagement

• Lead, mentor, and grow a team of senior engineers and manage delivery partners.
• Foster a product engineering culture - engineers who take ownership of outcomes, not just outputs, and who engage deeply with consumer and business problems.
• Build strong working relationships with Product, UX, Marketing, Merchandising, and Data teams to ensure engineering is a genuine business partner across all capability areas.

Key Requirements:
 

• 15+ years of engineering experience, with at least 5 years in senior engineering leadership with direct product delivery accountability.
• Proven track record delivering consumer engagement, personalisation, product discovery, promotions, campaigns and consumer communication capabilities in a DTC (Direct-to-Consumer) or retail environment.
• Familiarity with Salesforce Commerce Cloud (SFCC) or equivalent - commerce APIs, catalogue management, promotions framework, and extension patterns will be a plus.
• Experience integrating AI capabilities into consumer-facing products such as recommendations, search relevance, content generation and personalisation.
• Experience delivering recommendation and personalisation capabilities at scale with low latency service layer - model integration, evaluation, optimisation and operationalisation.
• Experience designing and scaling experimentation platforms, A/B testing frameworks, feature flagging and data-driven optimisation.
• Track record of building and governing engineering standards across multi-team product organisations.
• Experience in fashion, sports, or lifestyle retail DTC organisations.
• Background with search & merchandising platforms.
• Familiarity with marketing automation and communications platforms.
• Working knowledge of AI/LLM APIs (OpenAI, Anthropic, or open-source models) applied to content enrichment or commerce use cases.
• Demonstrated adoption of AI-assisted engineering practices across the software development lifecycle to improve engineering productivity, software quality and efficiency.

Leadership Expectations:

At PUMA, Directors are expected to operate as enterprise leaders who shape strategy, build capability, and create an environment where teams can deliver exceptional outcomes at speed and scale. Successful leaders combine commercial acumen, technical excellence, and people leadership while embodying the mindset and behaviours that define PUMA's culture.

Strategic Thinking & Vision

• Translate ambitious business goals into clear, executable technology strategies and roadmaps.
• Demonstrate the courage to challenge conventional thinking and advocate for innovative solutions that create long-term value.
• Operate effectively in ambiguity, providing clarity, direction, and confidence for teams and stakeholders.
• Balance immediate business priorities with long-term scalability, sustainability, and consumer impact.

Ownership & Accountability

• Take end-to-end ownership of outcomes, driving execution with determination and a strong focus on results
• Set high standards for quality, reliability, and operational excellence while fostering a culture of accountability.
• Navigate setbacks and changing priorities with resilience, maintaining momentum through complexity and uncertainty.
• Make difficult decisions when required and stand behind them with conviction and integrity.

People & Team Leadership

• Build, develop, and retain diverse, high-performing teams capable of delivering at scale.
• Foster an environment of trust, inclusion, collaboration, and mutual respect where individuals can thrive.
• Create opportunities for learning, growth, and continuous development while empowering teams with autonomy and accountability.
• Celebrate successes, recognise contributions, and cultivate a culture where high performance and enjoyment go hand in hand.

Collaboration & Stakeholder Management

• Build strong partnerships across Product, Design, Data, Marketing, Operations, and Business teams to achieve shared outcomes.
• Influence effectively across all levels of the organisation through credibility, transparency, and strong communication.
• Demonstrate confidence in decision-making while remaining open to challenge, feedback, and diverse perspectives.
• Lead with a team-first mindset, breaking down silos and enabling collaboration across functions and geographies.

Innovation & Continuous Learning

• Champion modern engineering practices, AI-native ways of working, and a culture of experimentation.
• Encourage curiosity, learning, and thoughtful risk-taking to unlock new opportunities for consumers and the business.
• Create space for innovation while maintaining a disciplined approach to execution and delivery.
• Continuously raise the bar on engineering excellence, operational maturity, and consumer experience.

Commercial & Consumer Mindset

• Understand the connection between technology decisions, consumer experience, and business performance.
• Make decisions that balance innovation, speed, quality, and commercial impact.
• Maintain a strong consumer-first perspective, ensuring technology investments create meaningful value for consumers.
• Demonstrate sound judgment and confidence when translating business priorities into engineering outcomes.

Building PUMA's Future

• Act as a visible culture builder and role model as PUMA continues to scale its DTC Engineering organisation.
• Embrace the opportunity to build teams, capabilities, and ways of working from the ground up.
• Lead with energy, optimism, and purpose, inspiring others to contribute to a shared vision and ambitious goals.
• Foster an environment where bold thinking, determination, collaboration, and enjoyment are all essential ingredients of success.

As Director of Engineering - Consumer Experience, you'll lead the technology organisation responsible for delivering exceptional digital experiences across Web and Mobile platforms. This is a horizontal, platform-level leadership role that sets the engineering direction, standards, and quality bar across every consumer-facing product in our Direct-to-Consumer (DTC) business.

You'll own the engineering foundation that product teams build upon - shared platform capabilities, AI-native tooling, frontend standards, and delivery infrastructure - and lead a lean team of senior engineers and a network of delivery partners to build fast, accessible, AI-native experiences that delight our consumers. You'll hold platform adoption authority and co-own the engineering quality bar across the organisation.

As PUMA continues to scale its DTC Engineering organization, our leaders are expected to be visible culture builders. These roles are office-based and require regular in-person collaboration to accelerate decision-making, strengthen team cohesion, foster innovation, and build a world-class engineering capability from the ground up.

Key Responsibilities & Scope of Ownership:

Technology Vision & Strategy

• Define and drive the multi-year Consumer Experience technology vision, ensuring alignment with DTC business goals and emerging digital trends.

• Build and communicate a clear technology roadmap covering Web (desktop, PWA) and Native Mobile (iOS, Android) platforms.

• Champion AI-native engineering paradigm - from AI-assisted development workflows to front-end personalisation and intelligent UX embedded into the engineering culture from day one.

• Evaluate, select, and govern the technology stack (ReactJS,  GraphQL, and emerging tools) to ensure longevity, performance, and developer productivity.

Standards, Governance & Engineering Excellence

• Establish and enforce engineering standards, coding practices, design systems, accessibility guidelines (WCAG), and performance benchmarks across all consumer-facing touchpoints.

• Build and own a component library and design system that enables velocity and consistency for all product teams.

• Define governance frameworks for third-party vendor engagement including contracts, code quality reviews, delivery cadence, and SLA management.

• Introduce and maintain observability, performance monitoring, and incident management practices for consumer-facing platforms.

UI/UX & Consumer Experience Leadership

• Partner closely with UX/Design, Product, and Marketing teams to translate consumer insights into technically excellent digital experiences.

• Own the front-end architecture for responsive, performant, and accessible web experiences and mobile applications.

• Drive adoption of modern UX engineering practices such as skeleton screens, optimistic UI, progressive enhancement, micro-interactions.

• Champion performance engineering - page load, rendering optimisation, image delivery, CDN strategy, and headless CMS integration via Sanity.

Team & Vendor Leadership

• Lead, mentor, and grow a lean team of senior engineers while maintaining a high-trust, high-performance culture.

• Manage and hold accountable delivery partners for quality, timelines, and engineering standards.

• Partner with Engineering Heads, Product Owners and peer Directors to ensure horizontal services (design systems, shared APIs, performance tooling) are adopted consistently.

Key Requirements:

• 15+ years of progressive engineering experience, with 5+ years in a senior engineering leadership role.
• Strong architectural and implementation experience in modern front-end engineering: ReactJS, TypeScript, GraphQL (GQL), REST APIs.
• Demonstrable mobile architecture & engineering experience across React Native or iOS (Swift)/Android (Kotlin).
• Track record of building and governing cross-functional engineering platforms used by multiple product teams.
• Strong working knowledge of modern consumer web standards, specifically web performance (Core Web Vitals), WCAG 2.1 compliance, and progressive web applications.
• Background in fashion, retail, or sports DTC commerce environments.
• Experience with composable/headless commerce architectures.
• Experience with CI/CD, feature flagging, A/B testing frameworks.
• Experience with Design Systems & Shared UI Platforms is highly preferred.
• Experience in SFCC (Salesforce Commerce Cloud) storefront or equivalent will be a plus.
• Demonstrated adoption of AI-assisted engineering practices across the software development lifecycle to improve engineering productivity, software quality and efficiency.

Leadership Expectations:

• At PUMA, Directors are expected to operate as enterprise leaders who shape strategy, build capability, and create an environment where teams can deliver exceptional outcomes at speed and scale. Successful leaders combine commercial acumen, technical excellence, and people leadership while embodying the mindset and behaviours that define PUMA's culture.

Strategic Thinking & Vision

• Translate ambitious business goals into clear, executable technology strategies and roadmaps.
• Demonstrate the courage to challenge conventional thinking and advocate for innovative solutions that create long-term value.
• Operate effectively in ambiguity, providing clarity, direction, and confidence for teams and stakeholders.
• Balance immediate business priorities with long-term scalability, sustainability, and consumer impact.
• Ownership & Accountability
• Take end-to-end ownership of outcomes, driving execution with determination and a strong focus on results.
• Set high standards for quality, reliability, and operational excellence while fostering a culture of accountability.
• Navigate setbacks and changing priorities with resilience, maintaining momentum through complexity and uncertainty.
• Make difficult decisions when required and stand behind them with conviction and integrity.

People & Team Leadership

• Build, develop, and retain diverse, high-performing teams capable of delivering at scale.
• Foster an environment of trust, inclusion, collaboration, and mutual respect where individuals can thrive.
• Create opportunities for learning, growth, and continuous development while empowering teams with autonomy and accountability.
• Celebrate successes, recognise contributions, and cultivate a culture where high performance and enjoyment go hand in hand.

Collaboration & Stakeholder Management

• Build strong partnerships across Product, Design, Data, Marketing, Operations, and Business teams to achieve shared outcomes.
• Influence effectively across all levels of the organisation through credibility, transparency, and strong communication.
• Demonstrate confidence in decision-making while remaining open to challenge, feedback, and diverse perspectives.
• Lead with a team-first mindset, breaking down silos and enabling collaboration across functions and geographies.

Innovation & Continuous Learning

• Champion modern engineering practices, AI-native ways of working, and a culture of experimentation.
• Encourage curiosity, learning, and thoughtful risk-taking to unlock new opportunities for consumers and the business.
• Create space for innovation while maintaining a disciplined approach to execution and delivery.
• Continuously raise the bar on engineering excellence, operational maturity, and consumer experience.

Commercial & Consumer Mindset

• Understand the connection between technology decisions, consumer experience, and business performance.
• Make decisions that balance innovation, speed, quality, and commercial impact.
• Maintain a strong consumer-first perspective, ensuring technology investments create meaningful value for consumers.
• Demonstrate sound judgment and confidence when translating business priorities into engineering outcomes.

Building PUMA's Future

• Act as a visible culture builder and role model as PUMA continues to scale its DTC Engineering organisation.
• Embrace the opportunity to build teams, capabilities, and ways of working from the ground up.
• Lead with energy, optimism, and purpose, inspiring others to contribute to a shared vision and ambitious goals.
• Foster an environment where bold thinking, determination, collaboration, and enjoyment are all essential ingredients of success.

Reports to: Regional  Visual Merchandiser South

Position Summary: To ensure enhancement of visual representation of each Puma store by continuously updating the look and feel of the space.

Fostering VM creativity to front end team through VM trainings, Competitions & Store Audits

Alpha execution of Resec which includes Campaigns, Seasonal visual change overs and Key story roll outs

Responsible for all formats of stores- EBOs, Partner, SIS & LFR 

A planned journey for the responsible set of stores (beat plan) to be adhered and shared month on month

Key Objectives:

• Provide support to store teams to ensure brand and visual merchandising standards are understood and consistently upheld 

• Plan, order and coordinate for VM supplies for seasonal / monthly changes for the set of stores. 

• Train Store Management and Support teams on merchandising standards, proper fixture utilization and techniques  

• Organizing and sending weekly/monthly reports to the Head Office and implementing feedback 

• Maintaining a vendor base for various branded supply elements for the region 

• Fostering VM creativity to front end through VM trainings, Competitions & Store Audits 

• Supporting Key initiatives roll outs by covering all store formats. 

Key Performance Indicators:

• Net Sales 

• Stock Cover 

• Maintaining Vendor Base 

Organizational Relationships:

• Internal: Visual Merchandising Team , Sales Ops Team, Merchandising Team and Project Team 

• External: Execution partners for hangers, Execution partners for mannequins, Execution partners for branded supplies and Execution partners for print media 

Eligibility Criteria And Functional  Competencies Required:

• 5+ years of experience

• Bachelor’s/Master’s degree in Fashion Communication / Fashion /Accessories/ Textile Design

• Work experience as a Visual Merchandiser including design/ execution 

• Demonstrable visual design skills with a strong retail merchandising portfolio 

• Proficiency in Microsoft presentation & excel, Photoshop, Illustrator and other visual design tools

• Well versed with best practices of VM in Global industry  

• Excelling Photography skill  

• Creative and innovative thinker 

• Acing Number game- analyzing and tracking of the executions done  

• A proficient communicator.

Reports to: Regional Visual Merchandiser North

Position Summary:

• To ensure enhancement of visual representation of each Puma store by continuously updating the look and feel of the space.

• Fostering VM creativity to front end team through VM trainings, Competitions & Store Audits

• Alpha execution of Resec which includes Campaigns, Seasonal visual change overs and Key story roll outs

• Responsible for all formats of stores- EBOs, Partner, SIS & LFR 

• A planned journey for the responsible set of stores (beat plan) to be adhered and shared month on month

Key Objectives:

• Provide support to store teams to ensure brand and visual merchandising standards are understood and consistently upheld 

• Plan, order and coordinate for VM supplies for seasonal / monthly changes for the set of stores. 

• Train Store Management and Support teams on merchandising standards, proper fixture utilization and techniques  

• Organizing and sending weekly/monthly reports to the Head Office and implementing feedback 

• Maintaining a vendor base for various branded supply elements for the region 

• Fostering VM creativity to front end through VM trainings, Competitions & Store Audits 

• Supporting Key initiatives roll outs by covering all store formats. 

Key Performance Indicators:

• Net Sales 

• Stock Cover 

• Maintaining Vendor Base 

Organizational Relationships:

• Internal: Visual Merchandising Team , Sales Ops Team, Merchandising Team and Project Team 

• External: Execution partners for hangers, Execution partners for mannequins, Execution partners for branded supplies and Execution partners for print media 

Eligibility Criteria And Functional  Competencies Required:

• 5+ years of experience

• Bachelor’s/Master’s degree in Fashion Communication / Fashion /Accessories/ Textile Design

• Work experience as a Visual Merchandiser including design/ execution 

• Demonstrable visual design skills with a strong retail merchandising portfolio 

• Proficiency in Microsoft presentation & excel, Photoshop, Illustrator and other visual design tools

• Well versed with best practices of VM in Global industry  

• Excelling Photography skill  

• Creative and innovative thinker 

• Acing Number game- analyzing and tracking of the executions done  

• A proficient communicator.

About the Role

We are looking for a Graphic Design Intern who understands and appreciates PUMA’s bold, performance-driven and street-inspired design language. This role is ideal for someone who can translate brand identity into compelling visuals across multiple consumer touch points static and motion.

Key Responsibilities

• Design and adapt creatives for:

  • Social media (Instagram, X, YouTube, etc.)

  • CRM (emailers, push notifications, app banners)

  • Store collaterals (in-store branding, signage, POS)

  • OOH (billboards, transit media, hoardings)

  • Marketplace platforms (Amazon, Flipkart, Myntra, etc.)

  • E-commerce website assets (banners, landing pages)

• Create basic motion graphics and video edits for social and digital campaigns

• Assist in developing short-form video content (reels, stories, ads)

• Support campaign shoots with quick edits and turnarounds

• Assist in creating campaign toolkits and visual systems

• Maintain consistency with brand guidelines across all formats

• Work on quick turnarounds for real-time and reactive content

• Support senior designers and marketing teams on ongoing campaigns

What We’re Looking For

• Basic understanding of PUMA’s brand aesthetic (sport + street + culture)

• Strong sense of layout, typography, color, and motion

• Ability to think across static + video formats

• Attention to detail and consistency

• Ability to handle multiple projects and deadlines

Required Skills

• Proficiency in:

  • Adobe Photoshop

  • Adobe Illustrator

  • Adobe After Effects / Premiere Pro (for video editing)

  • Adobe InDesign (good to have)

• Understanding of:

  • Social-first video formats (Reels, Shorts, Stories)

  • E-commerce and marketplace design requirements

Bonus Skills (Nice to Have)

• Basic 3D design knowledge (Blender, Cinema 4D, or similar)

• Ability to create simple product renders or motion loops

• Familiarity with fashion / sportswear / sneaker culture

• Understanding of marketplace design nuances (grid clutter, pricing overlays, etc.)

Portfolio Requirements

• Strong portfolio showcasing:

  • Social media creatives

  • Motion/video edits (reels, ads, animations)

  • Any fashion / sports / lifestyle projects

• 2 to 5 years in retail operations.

• Experience handling multi-store/SIS/LFR or supervisory retail roles is an advantage.

• Field-based role, requires daily/weekly travel across assigned stores.

• Flexible hours, including weekends and retail peak seasons.

• Graduate (Preferred: Business, Retail, Marketing).

• Assist multiple SIS with day-to-day operational requirements.

• Track SIS-level KPIs.

• Support SIS Staff in achieving sales targets through improved service and selling skills.

• Analyze SIS performance and share insights with the Area Sales Manager.

• Ensure VM standards are implemented consistently across all SIS.

• Coordinate with VM team for execution of seasonal updates, campaigns, and product launches.

• Audit SIS display quality and provide corrective action plans.

• Assist SIS in stock replenishment, stock counts, and shrinkage control.

• Identify fast/slow-moving products & support stock balancing across stores.

• Report stock gaps and discrepancies to the Area Manager.

• Conduct on-floor training for new and existing Retail Associates.

• Reinforce product knowledge, customer service expectations, and selling skills.

• Support performance coaching for SIS staff.

• 2 to 5 years in retail operations.

• Experience handling multi-store/SIS/LFR or supervisory retail roles is an advantage.

• Field-based rolerequires daily/weekly travel across assigned stores.

• Flexible hours, including weekends and retail peak seasons.

• Graduate (Preferred: Business, Retail, Marketing).

• Receiving & Quality Checks
• Coordinate vehicle/dock scheduling with transport partners and security.
• Supervise unloading; perform count & visual checks (damage, seal integrity, batch/lot, MRP, expiry/FEFO).
• Raise shortage/damage and escalate discrepancies promptly.
• Documentation & System Transactions
• Verify and reconcile PO / ASN / Delivery Note / Invoice before posting.
• Post GRN in WMS/ERP within SLA; capture variances and remarks.
• Ensure items are labeled, palletized, and barcoded as per standards for put-away.
• Knowledge of SAP will be an added advantage.
• Put-Away & Inventory Control
• Execute scan-based put-away to system-directed bins.
• Support daily stock reconciliations and variance justifications.
• Maintain accurate records for audits; coordinate with Finance for Goods Receipt support and document completeness.
• Coordination & Communication
• Liaise with factory, sourcing, transporters, QA, PO, SAP, LEA and Planning, to resolve inbound issues.
• Provide timely updates on delays, damages, and escalations to the Warehouse Manager.
• Drive adherence to SOPs, safety, 5S, and compliance (company and regulatory).
• Reporting & Continuous Improvement
• Publish daily inbound MIS: receipts vs plan, dock-to-stock time, GRN TAT, damages, and accuracy.
• Suggest and support small kaizens in receiving, staging, and put-away to reduce TAT/costs and improve accuracy.

• Dock-to-Stock TAT
• GRN Accuracy / Put-Away Accuracy
• Damage/Discrepancy Rate
• On-Time GRN Posting
• On time Put-away in bins
• Working Conditions

• Graduate / Postgraduate preferred in Supply Chain, Logistics, Business Administration, or Engineering.

• 3+ years in inbound warehouse operations (Retail/Lifestyle/FMCG/e-commerce preferred).

• Hands-on with WMS/ERP (e.g., SAP EWM/Oracle/BlueYonder), handheld scanners.
• MS Excel (Pivot, VLOOKUP, basic formulas).
• Familiarity with documentation (PO/Invoice/ASN; basic GST/e-way bill awareness) is a plus.

• High attention to detail, ownership, and follow-through.
• Clear communication and stakeholder coordination.
• Problem-solving under time pressure; team player with a safety-first mindset.

Sales Management

• Monitor sales trends across PUMA’s ecommerce channels to identify areas for improvement and growth opportunities

• Conduct regular benchmarking of competitor performance, campaign mechanics, and fashion trends to uncover new opportunities for PUMA

Communication and Collaboration

• Liaise with internal teams (e.g., logistics, content, marketing, operations, and training) to align on day-to-day ops, key campaigns, timely execution of ecommerce mechanics such as vouchers, flash sales, and short video activation.

• Coordinate with external partners, marketplace reps, and enablers for campaign alignment, product exposure, and livestream technical setup.

Livestream Management

•  Plan and manage livestream sessions, including scheduling, product arrangements, and performance tracking across Shopee and TikTok channels.

• Evaluate livestream performance using key data metrics such as GMV, CR%, traffic, GPM, etc., and provide actionable recommendations to drive sales.

• Coordinate with content creators, hosts, and internal creative teams to ensure engaging and brand-consistent livestream executions

Reporting

• Maintain detailed records of sales performance (e.g., total GMV, live GMV, expenses).

• Manage administrative responsibilities, including reviewing and processing billing documents from various vendors and marketplaces.

• Support monthly/quarterly business reviews with consolidated summaries

Education: Bachelor's Degree in Business or Economics

IT Skills: Intermediate knowledge in MS Excel / Google Sheet

Professional:

• Minimum of 2-3 years of relevant experience in the e-commerce industry

• Experience working for marketplaces, enablers or fashion brands

Functional Competencies:

• Basic ecommerce knowledge

• Data tracking and reporting

• Livestream management

Functional Skills:

• Highly organized, detail oriented and focused on quality control and execution efficiency

• Project management

• Team player

The Specialist IT Global Service Desk provides Level 1 remote and on-site IT support (hardware, software, network and security), owning incidents end-to-end with clear user communication, timely support, thorough documentation, and structured escalation to Level 2/3 teams as needed. The role contributes to service quality, knowledge management, and continuous process improvement by maintaining knowledge articles and analyzing recurring issues, while operating on a rotating shift schedule to support APAC and North America time zones.

Task 1: Perform first-level diagnosis and troubleshooting IT support to users on designated rotational shift; Provide support in accordance with established processes and document incidents and remedies.

Task 2: Use troubleshooting techniques and tools to identify products that are defective and follow guidelines in issuing service calls; Escalate problems when unable to make proper determination

Task 3: Advise and educate users within procedural guidelines to ensure a complete solution to their technical or service questions

Task 4: Complete required product training modules on time to remain competent of current technology offerings; Identify and provide input on unique or recurring user problems.

Task 5: Maintain strong compliance with organizational, security, and operational standards

• Bachelor's Degree in Computer Science/Engineering and/or Information Technology or a similar course

• Has experience with User and System Support

• Has experience in Retail / IT / Wholesales / Fashion / Factory industry

• At least 3 years of experience in IT Service Desk or Global Support

• Good command of written and spoken english

• Technical knowledge in Endpoint management (Windows/macOS), M365 (Outlook, Teams, OneDrive, SharePoint) Intune / Endpoint Manager fundamentals, Identity & access management concepts (accounts, MFA, group access, licenses), Basic networking concepts (DNS, connectivity, VPN), IT Security fundamentals, and Mobile/Multimedia products and devices

• Amenable for shifting schedule

• Willing to work onsite in Makati

- The position is responsible for Puma China Core apparel merchandising management and execution. Build the Range Architecture, Product Segment and SMU, to maximize the Core apparel business aligned with the team goals.

- Provide support to the Team Head to achieve the company financial goal.

Business Planning

- Support Team Head to build up and implement Core merchandising strategy that aligned to achieve the company’s overall business goals and targets.

- Integrated with Style apparel team, cross check and identify Core apparel direction and growth opportunities in value channels. Plan and balance key silhouette pricing strategy between Style apparel.

Merchandising and Range Management

- Plan Core apparel consumer focus compelling assortments that drive growth and revenue across inline and value channels (MFO & Ecom focus)

- Capture local growth opportunities & Business gap based on channel sales performance and consumer insights. Work with global GTM & Product team, local RCC team and channel teams to build supplementary products to achieve the business target. Ensure product ranges, launch and flow meet strategic vision and financial targets.

- Develop both inline and value channels range (MFO & Ecom focus), local pricing, seasonal stories/calendar in MFO to support Net Sales, Margin, Efficiency & Growth targets aligned with company assigned target.

- Responsible for seasonal sell-in and sell thru analysis, make conclusions and key learnings for future range planning.

- Analyze and monitor customer insights and sales data to identify opportunities for growth and innovation.

SMU Local Creation:

- Work with local RCC team for apparel value channels SMU creation, to meet the business and RA request from channels

- Support Team Head to build up value channels range structure based on the channel business request

- Participate in brief, design review and sample reviews. Providing consumer and business relevant feedback to RCC team.

GTM & Cross Functional Teams Communication

- Lead internal cross functional team’s communications and download, with channels, key buyers, MKT and Retail MKT teams.

- Proactive in key GTM milestones: range download, sign off, NSM, and Tradeshow.

System Operation

-  Be responsible for seasonal forecasting, range upload and all merchandising relevant operation in both global and local systems.

• Bachelor degree and above
• Minimum 7 years of relevant experience in Merchandising, Product Line Management, Product Creation, Buying/Assortment Planning in leading Sportswear/Fashion industry related background is preferred.
• Good command of computer skills (e.g.: Microsoft PowerPoint, Excel and Word)
• Fluent in English and Mandarin, both oral & written
• MFO & ECOM apparel management experience is a plus