• Liderar el P&L de Retail México, entregando resultados financieros, diseñando el plan de 5 años y dirigiendo los procesos presupuestarios para maximizar ventas y rentabilidad en tiendas e E-Commerce.
• Asegurar una experiencia de marca coherente en tiendas Full Price, Outlet e E-Commerce, alineada con las estrategias de marketing.
• Construir relaciones sólidas con stakeholders internos y externos para impulsar objetivos comunes.
• Liderar expansión o reestructuración de tiendas en línea con la estrategia corporativa, negociando nuevos arriendos y renovaciones conforme a los estándares de Puma.
• Optimizar operaciones en tienda, gestión de inventario, procesos comerciales y colaboración entre equipos para lograr eficiencia y consistencia.
• Desarrollar equipos de alto rendimiento, asegurar plan de sucesión y fomentar un estilo de liderazgo participativo y enfocado en la retención y crecimiento del talento.

• 8 o más años de experiencia en cargos similares en la gestión de tiendas propia.
• Excel avanzado
• Inglés avanzado.

To manage Store Development activities within the region including franchise store and company owned stores but not limited to:

• Support & assist for incoming store projects drawings – ensuring design and lay-out in line with Global guidelines and principles.
• Coordination with landlord, mall management and submission for all approval process and site visit prior to opening.
• Maintain and Manage Store Databases – ensure and provide accurate and timely information

Maintain library of installation guides and fixture components for all existing and active store concepts

Project Design Support

• Support & assist for incoming store projects drawings (new, relocations, refurbishments), including design lay-out, installation and time lines, ensuring that design and lay-out is done in line with Global guidelines and principles
• Ensure the design process incorporates PUMA Retail Standards, including SKU capacity  vs Sales Plan

Coordination Management, Guidance & Support

• Coordination with landlord, mall management and submission for all approval process.
• Coordinate with all vendors to ensure that all aspects of the opening are considered in the planning process.
• Provide guidance and support to ensure that Project Plans are realistic and enables timely opening of the store, incorporating visual merchandising and operational set-up. Ensure that all countries, including distributor countries, within the Region have up-to-date information on all current store concepts, design guidelines and –principles.

• A bachelor’s degree or relevant diploma, with 4–5 years of experience in a similar project management role within architecture, design, or construction, preferably with a retail focus.
• Strong understanding of Interior & Store Design and construction processes.
• Proficiency in MS Office, AutoCAD and other design software.
• Fluency in English is essential.
• Strong analytical thinking and problem-solving skills, a customer-focused approach, and the ability to work in a structured and organized manner.

Strategically manage and promote sales culture within a District of stores to achieve or exceed sales, KPI’s, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.

Task 1:

Deliver on Set Targets and KPIs

Deliver on set retail P&L and KPI targets and identify opportunities and initiate plans to improve and grow the business by increasing store productivity (e.g. Conversion Rate, UPT, ATV, Sales per hour and sqm). Increase comp sales of all PUMA stores by setting & driving SMART targets and implementing operating plans locally Closely monitor business performance and take necessary action Proactively manage Store-related OPEX with particular emphasis on Personnel Expenses

Task 2:

Operations Standards / Store Management

Adopt and implement global/regional Operational Tools and Standards Execute country-specific operational policies and procedures (per Global Retail Operation Manual) to ensure they are compliant with International/Global Retail standards Deliver all operational standards for store openings (with Daily Game Plan), closings, relocation, upgrades, stock replenishment, inventory management, staff roster etc, to ensure smooth implementation and that budgets and timelines are met. Coach and lead local Retail Operations Teams to ensure Area- and Store Managers’ capabilities and competencies are developed and comply with International/Global standards Manage all operational aspects of store inventories, including defining in-store shipment processes, coordinating stock takes and ensuring data integrity. Work with Merchandise and Planning team to manage store inventory level to ensure optimal stock to support sales targets. Manage country loss prevention standards and ensure that shrink goals are met and security is to PUMA standard Execute VM guidelines in accordance with Global VM Survival Guide and RESEC Guide, coach and train retail staff in all aspects of retail operations and retail training, working with close co-operation with the SEA Retail Trainer. Support retail field training programs and roll-out of training initiatives. Tailor Regional and International operational initiatives to meet Country needs including translation of material and execute these according to designated timeline and budget. Manage and monitor stores personal Bolt Index achievements and strengthen store stores to achieve personal KPIs & sales targets.

Task 3:

Cross Functional Relationship

Work effectively with Retail support functions for country specific projects and needs Establish collaborative and effective relationships with Country Retail Operations Manager, Retail Training, Retail Marketing, Merchandising Manager, E-Commerce Director etc.

Task 4:

Process Improvement

Set and implement best practices on Operations Management via cross-functional and cross-channel collaboration. Drive process improvements and strategic priorities in the country

Task 5:

Team

Drive and coach country Operations teams to ensure that they are motivated and capable of managing the business effectively Work closely with SEA Retail Training teams to identify the relevant developmental needs for store teams to ensure that training programs are targeted, relevant and conducted effectively Work closely with country support functions and wholesale teams Identify talent within the staff pool, and develop them as part of succession planning. Develop strong store management team and secure succession plan through effective hiring, development, training and staff retention programs

• Graduate of a bachelor's degree

• Minimum 5 years retail operations experience and 2-3 years from a similar position with a Global Brand in a customer service-oriented environment (preferably apparel/footwear/sports/outdoor)

• minimum 2 years of managerial experience. Experience in managing multiple stores required.

• Excellent verbal and written communication skills including English at business level

• Must be knowledgeable in MS Office

• Willing to work in Makati

• Willing to work Onsite

• Willing to travel

• To ensure enhancement of visual representation of each Puma store by continuously updating the look and feel of the space.
• Fostering VM creativity to front end team through VM trainings, Competitions & Store Audits
• Alpha execution of Resec which includes Campaigns, Seasonal visual change overs and Key story roll outs
• Responsible for all formats of stores- EBOs, Partner, SIS & LFR
• A planned journey for the responsible set of stores (beat plan) to be adhered and shared month on month

• Provide support to store teams to ensure brand and visual merchandising standards are understood and consistently upheld
• Plan, order and coordinate for VM supplies for seasonal / monthly changes for the set of stores.
• Train Store Management and Support teams on merchandising standards, proper fixture utilization and techniques
• Organizing and sending weekly/monthly reports to the Head Office and implementing feedback
• Maintaining a vendor base for various branded supply elements for the region
• Fostering VM creativity to front end through VM trainings, Competitions & Store Audits
• Supporting Key initiatives roll outs by covering all store formats.

• Net Sales
• Stock Cover
• Maintaining Vendor Base

• Internal: Visual Merchandising Team , Sales Ops Team, Merchandising Team and Project Team
• External: Execution partners for hangers, Execution partners for mannequins, Execution partners for branded supplies and Execution partners for print media

• 5+ years of experience
• Bachelors/Masters degree in Fashion Communication / Fashion Merchandising
• Work experience as a Visual Merchandiser including design/ execution
• Demonstrable visual design skills with a strong retail merchandising portfolio
• Proficiency in Corel Draw, Photoshop, Illustrator with the skill set for MS office (Word/ PowerPoint/ Excel)
• Well versed with best practices of VM in Global industry
• Excelling Photography skill
• Creative and innovative thinker
• Acing Number game- analyzing and tracking of the executions done

Strategically manage and promote sales culture within a District of 8-12 stores to achieve or exceed sales, KPI’s, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.

Task 1: Deliver on Set Targets and KPIs

• Deliver on set retail P&L and KPI targets and identify opportunities and initiate plans to improve and grow the business by increasing store productivity (e.g. Conversion Rate, UPT, ATV, Sales per hour and sqm).
• Increase comp sales of all PUMA stores by setting & driving SMART targets and implementing operating plans locally.
• Closely monitor business performance and take necessary action.
• Proactively manage Store-related OPEX with particular emphasis on Personnel Expenses.

Task 2: Operations Standards / Store Management

• Adopt and implement global/regional Operational Tools and Standards.
• Execute country-specific operational policies and procedures (per Global Retail Operation Manual) to ensure they are compliant with International/Global Retail standards.
• Deliver all operational standards for store openings (with Daily Game Plan), closings, relocation, upgrades, stock replenishment, inventory management, staff roster etc, to ensure smooth implementation and that budgets and timelines are met.
• Coach and lead local Retail Operations Teams to ensure Area- and Store Managers’ capabilities and competencies are developed and comply with International/Global standards.
• Manage all operational aspects of store inventories, including defining in-store shipment processes, coordinating stock takes and ensuring data integrity. Work with Merchandise and Planning team to manage store inventory level to ensure optimal stock to support sales targets.
• Manage country loss prevention standards and ensure that shrink goals are met and security is to PUMA standard.
• Execute VM guidelines in accordance with Global VM Survival Guide and RESEC.
• Guide, coach and train retail staff in all aspects of retail operations and retail training, working with close co-operation with the Country Retail Trainer. Support retail field training programs and roll-out of training initiatives.
• Execute the Customer Experience Program and use it to improve Retail Sales and customer service standards.
• Tailor Regional and International operational initiatives to meet Country needs including translation of material and execute these according to designated timeline and budget.

Task 3: Cross Functional Relationship

• Work effectively with Retail support functions for country specific projects and needs.
• Establish collaborative and effective relationships with Country Retail Manager, Retail Training, Retail Marketing, Merchandising Manager, E-Commerce Director etc.

Task 4: Process Improvement

• Set and implement best practices on Operations Management via cross-functional and cross-channel collaboration. Drive process improvements and strategic priorities in the country.

Task 5: Teams

• Drive and coach country Operations teams to ensure that they are motivated and capable of managing the business effectively.
• Work closely with Country Retail Training teams to identify the relevant developmental needs for store teams to ensure that training programs are targeted, relevant and conducted effectively.
• Work closely with country support functions and wholesale teams.
• Identify talent within the staff pool and develop them as part of succession planning.
• Develop strong store management team and secure succession plan through effective hiring, development, training and staff retention programs.

Education: Bachelor 'degree in business management or equivalent studied.

Professional: Functional: Minimum 5 years retail operations experience and 2-3 years from a similar position with a Global Brand in a customer service-oriented environment (preferably apparel/footwear/sports/outdoor)

Leadership: Minimum 2 years of managerial experience. Experience in managing multiple stores required.

IT Skills: MS Excel; Basic computer skills in MS Word, PowerPoint

Language Skills: Excellent verbal and written communication skills including English at business level