• Uno a Dos años de experiencia como subjefe de tienda en administración en un ambiente de retail (de preferencia ropa/calzado) orientado al servicio de clientes con registro de resultados medibles.
• Habilidad probada en exceder ventas alcanzando metas de gasto en nómina de personal, habilidad demostrada para identificar, contratar, entrenar, desarrollar y retener equipos talentosos, habilidad para razonar a través de problemas complejos, demostrar comunicación efectiva, habilidad para presentar información a grupos grandes y facilitar visitas de tienda.
• Manejo de PC, conocimiento de MS-Office, Internet.

• Revisar, en conjunto con el jefe de tienda, la distribución y revisión diaria de las acciones y variables de venta para alcanzar los objetivos previstos en el presupuesto de la tienda.
• Revisar, en conjunto con el jefe de tienda, el análisis del perfil de clientes, tendencias de compra, e información de la competencia para impactar y dirigir el negocio.
• Coordinar, junto al jefe de tienda y el área de operaciones, los programas de capacitación para el equipo de trabajo, con el fin de contribuir con una cultura de servicio al cliente (Be Nice).
• Realizar y apoyar, al jefe de tienda, en el reclutamiento, entrenamiento, desarrollo y sucesión de personas en la tienda.
• Mantener el cumplimiento de los procesos y procedimientos establecidos en la tienda (aperturas/cierres, gestión de ventas, inventarios / bodega, entre otros); de acuerdo a los objetivos establecidos por PUMA.

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, reason through complex issues, and present information to large groups,
• Demonstrated ability to build and develop strong teams,
• Demonstrates effective communication,
• Computer skills, basic know-how about MS Office programs,
• Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $64,480. + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service as well as high standards of customer service,
• Responsible for recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Prepare and administer timely and accurate performance recognition, coaching conversations as well as the annual Talent Management process,
• Responsible for Loss Prevention education and awareness programs,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Attend off-site training and position related meetings as required; travel may be required,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

What You Bring to the Fast Lane:

• Experience: 1–2 years in a customer-focused retail environment, ideally in apparel or footwear, with a track record of exceeding sales goals.

• Sales Savvy: A natural talent for connecting with customers and closing deals, especially in a high-energy, team-based environment.

• Communication Skills: The ability to communicate effectively and confidently with customers and teammates alike.

• Quick Thinking: A knack for solving problems on the fly and staying cool under pressure in a bustling retail environment.

• Passion and Drive: A genuine love for sports, fashion, and creating unforgettable customer experiences.

Why PUMA?

This isn’t just a job—it’s your chance to be part of a global powerhouse that’s redefining the game in sports and fashion. At PUMA, you’ll join a team that’s fast, fearless, and unstoppable. You’ll have the opportunity to showcase your talents, grow your skills, and contribute to a brand that’s always ahead of the curve. And of course, you’ll do it all while rocking the freshest gear on the floor.

Ready to Race with Us?

If you’re ready to accelerate your career and be part of a retail experience like no other, we want to hear from you. Apply today and take your place on the PUMA team!

PUMA Australia—Forever Faster.

Sprint into Action with PUMA Australia! Join Us as a Part-Time Retail Sales Associate and Make an Impact

At PUMA Australia, we don’t just keep up—we set the pace. We’re on the hunt for energetic and driven individuals to join our team as Part-Time Retail Sales Associates. If you’re ready to turn up the heat, deliver unforgettable customer experiences, and be part of something extraordinary, this is your moment to shine.

Your High-Octane Mission:

As a Part-Time Retail Sales Associate at PUMA, you’ll be in the fast lane, driving sales and creating a shopping experience that’s as exhilarating as our brand. You’re not just selling—you’re fueling the passion of every customer who walks through our doors. Here’s how you’ll make it happen:

• Smash the Targets: Crush sales goals, KPIs, and profitability targets, keeping PUMA at the top of every shopper’s list.

• Elevate Every Interaction: Deliver VIP-level service that reflects PUMA’s dynamic brand values, making every customer’s experience unforgettable.

• Stay Ahead: Complete all necessary training to stay sharp and in-the-know, ready to guide customers through our latest and greatest products.

• Protect the PUMA Pride: Engage in Loss Prevention strategies and ensure operational excellence to keep our store running smoothly.

• Visuals that Wow: Keep our store looking fresh and on-brand, maintaining PUMA’s high standards for visual merchandising.

• Team Spirit: Support store operations with energy and enthusiasm, collaborating with a team that’s fast-paced and passionate.

What You Bring to the Fast Lane:

• Experience: 1–2 years in a customer-focused retail environment, ideally in apparel or footwear, with a track record of exceeding sales goals.

• Sales Savvy: A natural talent for connecting with customers and closing deals, especially in a high-energy, team-based environment.

• Communication Skills: The ability to communicate effectively and confidently with customers and teammates alike.

• Quick Thinking: A knack for solving problems on the fly and staying cool under pressure in a bustling retail environment.

• Passion and Drive: A genuine love for sports, fashion, and creating unforgettable customer experiences.

Why PUMA?

This isn’t just a job—it’s your chance to be part of a global powerhouse that’s redefining the game in sports and fashion. At PUMA, you’ll join a team that’s fast, fearless, and unstoppable. You’ll have the opportunity to showcase your talents, grow your skills, and contribute to a brand that’s always ahead of the curve. And of course, you’ll do it all while rocking the freshest gear on the floor.

Ready to Race with Us?

If you’re ready to accelerate your career and be part of a retail experience like no other, we want to hear from you. Apply today and take your place on the PUMA team!

PUMA Australia—Forever Faster.

Sprint into Action with PUMA Australia! Join Us as a Part-Time Retail Sales Associate and Make an Impact

At PUMA Australia, we don’t just keep up—we set the pace. We’re on the hunt for energetic and driven individuals to join our team as Part-Time Retail Sales Associates. If you’re ready to turn up the heat, deliver unforgettable customer experiences, and be part of something extraordinary, this is your moment to shine.

Your High-Octane Mission:

As a Part-Time Retail Sales Associate at PUMA, you’ll be in the fast lane, driving sales and creating a shopping experience that’s as exhilarating as our brand. You’re not just selling—you’re fueling the passion of every customer who walks through our doors. Here’s how you’ll make it happen:

• Smash the Targets: Crush sales goals, KPIs, and profitability targets, keeping PUMA at the top of every shopper’s list.

• Elevate Every Interaction: Deliver VIP-level service that reflects PUMA’s dynamic brand values, making every customer’s experience unforgettable.

• Stay Ahead: Complete all necessary training to stay sharp and in-the-know, ready to guide customers through our latest and greatest products.

• Protect the PUMA Pride: Engage in Loss Prevention strategies and ensure operational excellence to keep our store running smoothly.

• Visuals that Wow: Keep our store looking fresh and on-brand, maintaining PUMA’s high standards for visual merchandising.

• Team Spirit: Support store operations with energy and enthusiasm, collaborating with a team that’s fast-paced and passionate.

Bring the Right Gear

You’ve got what it takes — not just in experience, but in mindset. You’re sharp, reliable, and comfortable in a role that keeps you on your feet, thinking fast, and staying organized under pressure.

• 1–2 years of retail stockroom experience (preferably in apparel or footwear)

• Proven success hitting inventory and shrink targets

• Strong communication skills and a team-first attitude

• Physically ready to take on lifting, moving, climbing, and organizing

• Clear-thinking and resourceful, even under pressure

This Is More Than a Job — It’s a Move

Joining PUMA means stepping into a culture built on energy, creativity, and drive. Here, you’ll do more than manage stock — you’ll help power a brand that’s constantly moving forward. It’s time to bring your hustle and join the team that’s redefining speed.

Ready to Run With Us? Apply now and make your mark at PUMA.

Step Into the Fast Lane: Join PUMA as a Retail Stockroom Associate

At PUMA, speed is in our DNA. We’re not just building a brand — we’re leading a movement. As we continue to push boundaries and break records, we’re looking for a Retail Stockroom Associate to take control of the behind-the-scenes operations that keep our store running at peak performance.

Own the Back of House

Behind every great customer experience is a world-class stockroom — and you’ll be the one making it happen. As the engine of our store operations, you’ll make sure the right products are in the right place at the right time. Precision, pace, and purpose will be your daily mindset.

• Run all stockroom operations efficiently and accurately

• Organize and maintain a layout that supports speed and visibility

• Lead replenishment efforts to keep the sales floor fully stocked

• Manage stock transfers, shipments, and product intake with attention to detail

• Spot, report, and resolve any discrepancies fast

Deliver Operational Excellence

You don’t just meet expectations — you raise the bar. In this role, you’ll drive performance targets and keep everything from shrink to audits in check. You’ll protect our inventory, support compliance, and keep the operation lean, clean, and on-point.

• Achieve or exceed inventory accuracy and shrink goals

• Execute routine stock takes and prepare for audits like a pro

• Ensure all safety standards and compliance protocols are met

• Maintain stockroom conditions to reflect PUMA’s global visual standards

• Identify merchandise opportunities and communicate them to leadership

Lead and Support Your Team

At PUMA, we move as one. You’ll help lift the entire team by sharing your knowledge, training new hires, and setting the tone for excellence in every corner of the store.

• Train new team members on stockroom processes and best practices

• Champion operational discipline and attention to detail

• Support store leadership with insight and initiative

What You Bring to the Fast Lane:

• Experience: 1-2 years in a customer-focused retail environment, ideally in apparel or footwear, with a track record of not just meeting but smashing sales goals.

• Sales Savvy: A natural talent for connecting with customers and closing deals, especially in a high-energy, commission-based environment.

• Communication Skills: The ability to communicate effectively and with confidence, whether it’s one-on-one with customers or collaborating with your team.

• Quick Thinking: A knack for solving problems on the fly and staying cool under pressure in a bustling retail environment.

• Passion and Drive: An authentic love for sports, fashion, and creating unforgettable retail experiences.

Why PUMA?

This isn’t just a job—it’s your chance to be part of a global powerhouse that’s redefining sports and fashion. At PUMA, you’ll be part of a team that’s fast, fearless, and unstoppable. You’ll have the opportunity to showcase your talents, grow your skills, and contribute to a brand that’s always ahead of the game. Plus, you’ll do it all while sporting the coolest gear on the market.

Ready to Race with Us?

If you’re ready to accelerate your career and be part of a retail experience like no other, we want to hear from you. Apply today and take your place in the PUMA team!

PUMA Australia—Forever Faster.

Sprint into Action with PUMA Australia! Join Us as a Casual Retail Sales Associate and Make an Impact

At PUMA Australia, we don’t just keep up—we set the pace. We’re on the hunt for energetic and driven individuals to join our team as Casual Retail Sales Associates. If you’re ready to turn up the heat, deliver unforgettable customer experiences, and be part of something extraordinary, this is your moment to shine.

Your High-Octane Mission:

As a Casual Retail Sales Associate at PUMA, you’ll be in the fast lane, driving sales and creating a shopping experience that’s as exhilarating as our brand. You’re not just selling—you’re fueling the passion of every customer who walks through our doors. Here’s how you’ll make it happen:

• Smash the Targets: Crush sales goals, KPIs, and profitability targets, keeping PUMA at the top of every shopper’s list.

• Elevate Every Interaction: Deliver VIP-level service that reflects PUMA’s dynamic brand values, making every customer’s shopping experience unforgettable.

• Stay Ahead: Complete all necessary training to stay sharp and in-the-know, ready to guide customers through our latest and greatest products.

• Protect the PUMA Pride: Engage in Loss Prevention strategies and ensure operational excellence to keep our store running smoothly.

• Visuals that Wow: Keep our store looking fresh and stylish, maintaining PUMA’s high standards for visual merchandising and creating displays that turn heads.

• Team Spirit: Dive into new store openings, support store closings, and keep the energy high as you work alongside a team that’s as fast-paced and passionate as you are.

Proveer el más alto nivel de servicio a clientes PUMA dentro de una Retail Store para alcanzar o exceder ventas, KPIs, y metas de rentabilidad para posicionar PUMA como la marca deportiva más rápida del mundo.

• Responsable de asegurar un rendimiento individual consistente, alcanzando o excediendo ventas, KPIs y metas de rentabilidad a través de un efectivo servicio al cliente.

• Proveer consistentemente altos estándares de servicio al cliente dentro de la tienda cumpliendo los valores de PUMA y estándares de servicio.

• Completar exitosamente todo entrenamiento (requerido por el puesto), tanto local como global para impulsar ventas en tienda.

• Apoyar y participar en programas, entrenamientos y concientización de prevención de pérdidas.

• Responsable en lo relacionado a prevención de pérdidas y operación de la tienda.

• Participar en aperturas o cierres de tiendas; puede requerirse de viajes.

• Responsable de ejecutar y procesar entradas y salidas de mercancía.

• Responsable de asegurar y ejecutar el mantenimiento de la guía visual y la presentación de la tienda, alcanzando o excediendo los estándares PUMA.

• Mantener las condiciones físicas de la tienda, de acuerdo a la guía y comunicar necesidades de mantenimiento al Store Manager en tiempo y forma.

• Cumplir con Políticas & Procedimientos, competencias operativas y responsabilidades clave.

• Acatar todas las indicaciones necesarias para mantener un ambiente laboral y de compra seguro y sano; reportando todas las instancias al Management Team.

• Requiere de trabajar en horas no tradicionales; fines de semana, noches, días festivos; horas extras pueden ser requeridas.

Requisitos:

• De uno a dos años de experiencia enfocados al servicio al cliente, orientado a un ambiente retail (preferentemente apparel/footwear) con resultados demostrados

• Probada habilidad para superar metas de venta, (previos trabajos bajo comisión), demostrada habilidad para proveer altos niveles de servicio, habilidad para razonar situaciones complejas, demostrada comunicación efectiva, habilidad para presentar información a grupos grandes.

:Proveer el más alto nivel de servicio a clientes PUMA dentro de una Retail Store para alcanzar o exceder ventas, KPIs, y metas de rentabilidad para posicionar PUMA como la marca deportiva más rápida del mundo.

Proveer el más alto nivel de servicio a clientes PUMA dentro de una Retail Store para alcanzar o exceder ventas, KPIs, y metas de rentabilidad para posicionar PUMA como la marca deportiva más rápida del mundo. 

Gestionar y promover una cultura de ventas dentro de una Retail Store para alcanzar o exceder ventas, KPIs, y metas de rentabilidad para posicionar a PUMA como la marca deportiva más rápida del mundo. 

Proveer el más alto nivel de servicio a clientes PUMA dentro de una Retail Store para alcanzar o exceder ventas, KPIs, y metas de rentabilidad para posicionar PUMA como la marca deportiva más rápida del mundo.

Funciones de la posición
· Responsable de garantizar que el rendimiento individual alcance o supere sistemáticamente las ventas, los indicadores clave
de rendimiento y los objetivos de rentabilidad a través de la atención eficaz de los clientes.
· - Proporcionar un alto nivel de experiencia del cliente dentro de la tienda de acuerdo con los valores de la marca PUMA y los
estándares de servicio.
· - Completar con éxito todos los programas de formación (requeridos por el rol), tanto nacionales como globales para
impulsar los resultados dentro de la tienda.
· - Asistir y participar en los programas de educación, formación y concienciación en materia de prevención de pérdidas.
· - Responsable de la Prevención de Pérdidas y del cumplimiento operativo dentro de la tienda.
· - Comunicar las oportunidades de mercancía al equipo de gestión de la tienda.
· - Participar en la apertura de nuevas tiendas y/o en el cierre de las mismas; puede ser necesario viajar.

· - Responsable de procesar con precisión las transacciones de ventas en la caja, con el funcionamiento adecuado del sistema
POS, manejando las formas de licitación con precisión y respeto, y asegurando que se apliquen los descuentos adecuados
cuando corresponda.
· - Responsable de la ejecución y el procesamiento de la mercancía entrante y saliente.
· - Responsable de asegurar la ejecución y el mantenimiento de todas las directrices visuales, así como de garantizar que la
presentación visual de la tienda siempre cumpla o supere los estándares de PUMA.
· - Mantener el estado físico de la tienda de acuerdo con las directrices pertinentes y comunicar las necesidades de
mantenimiento a la dirección de la tienda de manera oportuna.
· - Se requiere el cumplimiento de todas las Políticas y Procedimientos, competencias operativas básicas y responsabilidades
clave.
· - Cumplir con todos los requisitos necesarios para mantener un entorno de trabajo y de compra seguro y conforme a las
normas; informar a un miembro del equipo de dirección de todos los casos en los que no se consiga esto.
· - Se requiere trabajar en horarios no tradicionales; fines de semana, noches, días festivos; se pueden requerir horas extras en
este puesto.

Misión de la posición:
Proporcionar los más altos niveles de servicio a los clientes de PUMA dentro de una tienda minorista para lograr o superar las
ventas, los KPI y los objetivos de rentabilidad para posicionar a PUMA como la marca deportiva más rápida del mundo.