• 2 to 4 years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record

• Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups

• Strong interpersonal, communication and motivational skills

• Strong organizational and time management skills

• Practical experience in Project Management, skills in implementing communications methods and event management

• Commercial acumen

• Interest in innovation and change

• Leadership

• PC-skills, MS-Office Knowledge

The Retail Store Manager will strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world.

• Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service

• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards

• Responsible for recruitment, training, development and succession of high performing, results driven Associates

• Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

• Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store

• Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager

• Implement, manage and monitor Loss Prevention education, training and awareness programs

• Directly responsible for execution and processing of both incoming and outgoing merchandise

• Directly responsible for Loss Prevention compliance within store

• Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts

• Manage and communicate merchandise opportunities to Area or District Manager

• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures

• Develop and maintain strong communication with local PR and marketing

• Participate in new store openings and/or store closings; travel may be required

• Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required

• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards

• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner

• Required to comply with all operational core competencies and key accountabilities

• ·Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates

• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

OFRECEMOS:

- Prestaciones superiores de Ley.

- Bono por desempeño.

- 2 días de descanso por semana.

- Oportunidad de crecimiento por desarrollo

FUNCIONES:

• Directamente responsable de asegurar que la tienda consistentemente alcance o exceda ventas, KPIs y metas de rentabilidad a través de una planeación a corto y largo plazo, control de gastos, ventas y servicio.

• Garantizar consistentemente altos estándares de experiencia de servicio dentro de la tienda en sincronía con los valores de marca PUMA y los estándares de servicio.

• Responsable de reclutar, entrenar, desarrollar y remplazar el alto rendimiento, gestión de resultados y de los asociados.

* Preparar y administrar evaluaciones de desempeño oportunas y precisas para cada miembro del equipo de la tienda.

• Hacer a cada miembro de la tienda responsable de cumplir o exceder expectativas de la compañía a través de conversaciones semanales de productividad, coaching diario en el momento, reconocimiento por rendimiento y acciones de desarrollo según sean necesarias.

• Invertir el 85% del horario laboral en piso de ventas, atrayendo clientes, vendiendo, y coacheando asesores.

• Comunicar y proveer retroalimentación al Area/District Manager * Implementar, gestionar y monitorear programas de prevención de pérdidas, entrenamiento y concientización.

Requirements:

• Two to three years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record

• Proven ability to exceed sales, demonstrated ability to identify, hire, train, develop and retain top talent Sales Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, and able to communicate with large groups

• Strong interpersonal, communication and motivational skills

• Good in English speak and writing

• Strong organizational and time management skills

• Commercial acumen

• Interest in innovation and change

• Leadership

• PC-skills, MS-Office Knowledge, Lotus Notes, Internet

Store Location GOE Karawang (Karawang, Indonesia)

Role & Responsibility: 

• Assisting Retail Operations Manager to ensure sales achievement, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.

• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards.

• With store manager train, develop, and building succession of high performing sales associates.

• Service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

• Assisting Retail Operations Manager to ensure all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store

• Provide data for analyzing customer profiles, buying trends, and competitive information to impact and drive business. 

• Monitor implementation and monitor loss prevention education, training and awareness programs

• Assisting store manager in executing and processing of both incoming and outgoing merchandise

• Monitor daily store operation to ensure loss prevention compliance within store

• Assisting store manager in achieving or exceed all inventory goals, oversee and conducting physical inventory counts

• Assisting in managing communication merchandise opportunities to Area or District Manager

• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures

• Develop and maintain strong communication with local PR and marketing

• Participate in new store openings and/or store closings; travel may be required

• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards

• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner 

• Required to comply with all operational core competencies and key accountabilities

• Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates

• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

Requirements:

• Two to three years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record

• Proven ability to exceed sales, demonstrated ability to identify, hire, train, develop and retain top talent Sales Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, and able to communicate with large groups

• Strong interpersonal, communication and motivational skills

• Good in English speak and writing

• Strong organizational and time management skills

• Commercial acumen

• Interest in innovation and change

• Leadership

• PC-skills, MS-Office Knowledge, Lotus Notes, Internet

Store Location Lippo Mall Puri (Jakarta, Indonesia)

Role & Responsibility: 

• Assisting Retail Operations Manager to ensure sales achievement, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.

• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards.

• With store manager train, develop, and building succession of high performing sales associates.

• Service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

• Assisting Retail Operations Manager to ensure all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store

• Provide data for analyzing customer profiles, buying trends, and competitive information to impact and drive business. 

• Monitor implementation and monitor loss prevention education, training and awareness programs

• Assisting store manager in executing and processing of both incoming and outgoing merchandise

• Monitor daily store operation to ensure loss prevention compliance within store

• Assisting store manager in achieving or exceed all inventory goals, oversee and conducting physical inventory counts

• Assisting in managing communication merchandise opportunities to Area or District Manager

• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures

• Develop and maintain strong communication with local PR and marketing

• Participate in new store openings and/or store closings; travel may be required

• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards

• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner 

• Required to comply with all operational core competencies and key accountabilities

• Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates

• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

Requirements:

• Two to three years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record

• Proven ability to exceed sales, demonstrated ability to identify, hire, train, develop and retain top talent Sales Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, and able to communicate with large groups

• Strong interpersonal, communication and motivational skills

• Good in English speak and writing

• Strong organizational and time management skills

• Commercial acumen

• Interest in innovation and change

• Leadership

• PC-skills, MS-Office Knowledge, Lotus Notes, Internet

Store Location Plaza Medan Fair (Medan, Sumatera Utara)

Role & Responsibility: 

• Assisting Retail Operations Manager to ensure sales achievement, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.

• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards.

• With store manager train, develop, and building succession of high performing sales associates.

• Service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

• Assisting Retail Operations Manager to ensure all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store

• Provide data for analyzing customer profiles, buying trends, and competitive information to impact and drive business. 

• Monitor implementation and monitor loss prevention education, training and awareness programs

• Assisting store manager in executing and processing of both incoming and outgoing merchandise

• Monitor daily store operation to ensure loss prevention compliance within store

• Assisting store manager in achieving or exceed all inventory goals, oversee and conducting physical inventory counts

• Assisting in managing communication merchandise opportunities to Area or District Manager

• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures

• Develop and maintain strong communication with local PR and marketing

• Participate in new store openings and/or store closings; travel may be required

• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards

• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner 

• Required to comply with all operational core competencies and key accountabilities

• Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates

• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team in flexibler Teilzeit mit einer wöchentlichen Arbeitszeit von circa 20 oder 30 Stunden.

OFRECEMOS:

- Prestaciones superiores de Ley. - Bono por desempeño. - 2 días de descanso por semana. - Oportunidad de crecimiento por desarrollo.

FUNCIONES:

 Responsable de asegurar que la tienda consistentemente alcance o exceda las ventas, los indicadores clave de rendimiento y los objetivos de rentabilidad a través del uso eficaz de la planificación a corto y largo plazo, el control de gastos, las ventas y el servicio.

 Garantizar constantemente altos estándares de experiencia al cliente dentro de la Tienda de acuerdo con los Valores de Marca y los estándares de servicio de PUMA.

 Deberá invertir un 90% de su tiempo de trabajo en el piso de ventas comprometiéndose con los clientes, las ventas y el coaching a sus empleados.

 Asistir al gerente de la tienda con el reclutamiento, el entrenamiento, el desarrollo y el plan de sucesión de empleados de alto rendimiento.

 Responsable de la nómina del personal y el control de la programación condicionada por el servicio, a fin de mantener una ubicación altamente rentable, al tiempo que proporciona los más altos niveles de servicio a los clientes.

 Administrar y monitorear programas de educación y concientización sobre la prevención de pérdidas.

 Gestionar y alcanzar o exceder todos los inventarios y reducir metas

 Gestionar y comunicar las oportunidades de producto al Store Manager

OFRECEMOS:

- Prestaciones superiores de Ley. - Bono por desempeño. - 2 días de descanso por semana. - Oportunidad de crecimiento por desarrollo.

FUNCIONES:

· Responsable de asegurar un rendimiento individual consistente, alcanzando o excediendo ventas, KPIs y metas de rentabilidad a través de un efectivo servicio al cliente. · Proveer consistentemente altos estándares de servicio al cliente dentro de la tienda cumpliendo los valores de PUMA y estándares de servicio. · Completar exitosamente todo entrenamiento (requerido por el puesto), tanto local como global para impulsar ventas en tienda. · Apoyar y participar en programas, entrenamientos y concientización de prevención de pérdidas. · Responsable en lo relacionado a prevención de pérdidas y operación de la tienda. · Participar en aperturas o cierres de tiendas; puede requerirse de viajes. · Mantener las condiciones físicas de la tienda, de acuerdo a la guía y comunicar necesidades de mantenimiento al Store Manager en tiempo y forma. · Cumplir con Políticas & Procedimientos, competencias operativas y responsabilidades clave. · Requiere de trabajar en horas no tradicionales; fines de semana, noches, días festivos; horas extras pueden ser requeridas.

• La ricerca è rivolta a candidati di ambo i sessi

• Candidati iscritti alle liste di collocamento obbligatorio (L- 68/99) sono i benvenuti

• Esperienza nel mondo Retail

• Passione per il brand PUMA e interesse per il mondo commerciale

• Personalità amichevole, affidabile e rivolta al cliente

• Portato/a per il lavoro di squadra e all'apprendimento veloce

• Capacità di offrire elevati livelli assistenza ai clienti e con ottime doti comunicative

• Buona conoscenza informatica e dei programmi MS

• Buona conoscenza della lingua inglese e tedesca

Per esigenze di potenziamento organico presso il nostro negozio PUMA Outlet di Mondovicino (CN) ricerchiamo risorse di talento che vogliano mettersi alla prova in un ambiente dinamico e sportivo focalizzandosi sui seguenti obiettivi:

• Provvedere a garantire alti standard di customer service secondo i valori del marchio PUMA

• Assicurare il raggiungimento di performance di vendita sia personali che del negozio, KPI’s e redditività mediante un efficace customer service

• Processare accuratamente le vendite in cassa

• Eseguire e mantenere tutte le linee guida del Visual Merchandising secondo i criteri PUMA

• Processare responsabilmente la merce in entrata e in uscita

• Ambizione nel constatare opportunità di prodotto e comunicarle al management team

• Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
• Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
• Strong interpersonal, communication and motivational skills
• Strong organizational and time management skills
• Practical experience in Project Management, skills in implementing communications methods and event management
• Commercial acumen. Interest in innovation and change. Leadership. PC-skills, MS-Office Knowledge, Lotus Notes, Internet

• Strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world
• Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards
• Responsible for recruitment, training, development and succession of high performing, results driven Associates. Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store. Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager. Implement, manage and monitor Loss Prevention education, training and awareness programs
• Directly responsible for execution and processing of both incoming and outgoing merchandise. Directly responsible for Loss Prevention compliance within store. Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts. Manage and communicate merchandise opportunities to Area or District Manager
• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures. Develop and maintain strong communication with local PR and marketing. Participate in new store openings and/or store closings; travel may be required. Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required
• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards. Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner
• Required to comply with all operational core competencies and key accountabilities. Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required
• Work based in Vincom Quang Trung, Go Vap/Vincom Dong Khoi, HCMC

OFRECEMOS:

- Prestaciones superiores de Ley.

- Bono por desempeño.

- 2 días de descanso por semana.

- Oportunidad de crecimiento por desarrollo.

FUNCIONES:

- Ofrecer constantemente un servicio al cliente excelente dentro de la tienda de acuerdo con los valores de marca de PUMA y los estándares de servicio.

- Garantizar que el desempeño individual logre o exceda los objetivos de ventas, de KPI y de rentabilidad a través del servicio efectivo a los clientes.

- Garantizar una correcta ejecución de las transacciones de venta en la caja.

- Garantizar la ejecución y el mantenimiento del guía del Visual Merchandising de acuerdo con los estándares marcados por PUMA.

- Ser responsable de ejecución y procesamiento de mercancía entrante y saliente. - Cumplir las políticas y procedimientos marcadas por PUMA.

- Experiencia en ventas, preferiblemente en el sector minorista.

- Pasión por la marca PUMA.

- Personalidad agradable, confiable y con clara orientación a la comunicación efectiva hacia el cliente.

- Capacidad de trabajar en equipo. - Capacidad de aprender rápido.

Principales Funciones de la posición