Tu veux rejoindre une équipe où l’énergie, la cohésion et le plaisir de travailler ensemble sont au cœur du jeu ?
Chez PUMA, on recherche avant tout un(e) coéquipier·e impliqué·e, curieux·se et motivé·e pour faire vivre notre esprit sport en magasin.

2 temps partiel sont à pourvoir en CDI, un 24h/semaine ainsi qu'un 11h/semaine.

Ta base ?

Notre boutique se trouve au sein de Villefontaine, « The Village – French Outlet », à proximité de Lyon.
Tu rejoindrais l’équipe de El Hadi, notre Store Manager, composée de 7 personnes.

Ta mission

Chaque journée est différente, mais toutes ont un point commun : faire vivre une expérience exceptionnelle à nos clients.

Tu accueilles chaque visiteur avec le sourire et l’envie de bien faire, parce que le service client, c’est ton terrain de jeu. Tu conseilles, tu partages, tu fais découvrir nos produits — toujours dans l’esprit et les valeurs PUMA.

Tu prends part à la vie du magasin : un nouveau lancement produit, une opération marketing ou un événement ? Tu es de la partie !

Tu participes aussi à ce qui se passe “en coulisses” : réceptionner les nouvelles collections, préparer les rayons avec un œil affûté pour le visuel, et t’assurer que tout soit prêt pour offrir une expérience fluide et dynamique à nos clients.

Et quand vient le moment des inventaires, tu sais faire équipe pour que tout soit carré — efficacité, rigueur et bonne humeur !

Ton profil

• Pas d’expérience ou de diplôme requis, c’est ton état d’esprit qui fera la différence.
• Tu es une personne impliquée, fiable et adaptable, qui aime le contact humain et prendre plaisir à travailler en équipe.
• Tu avances avec une attitude positive et professionnelle, tu es curieux·se, ouvert·e et tu as soif d’apprendre chaque jour.
• Tu t’investis dans ce que tu fais, tu fais preuve de respect, de responsabilité et d’esprit d’équipe, et tu trouves ton équilibre dans la confiance, la reconnaissance et la cohésion.
• En résumé : si tu as l’énergie, l’envie et l’attitude, on t’apprendra tout le reste. 💪

Ce que tu trouveras chez nous

• Une équipe soudée, bienveillante et toujours de bonne humeur.
• Un environnement où tu peux apprendre, évoluer et t’épanouir.
• Des avantages concrets : tickets restaurant, primes, mutuelle, réductions, et un cadre de travail stimulant.
• Un salaire de 1277€ (24h) / 585€ (11h) sur 13 mois

• Drive a strong sales culture to achieve/exceed sales, KPIs, and profitability
• Plan short and long-term business activities with effective cost control
• Ensure excellent customer experience aligned with PUMA service standards
• Recruit, train, develop, and build a high-performing team and succession pipeline
•  Manage payroll and optimize scheduling for efficiency and service quality
• Execute all training programs (local & global) effectively in-store
• Analyze customer trends and market insights to drive business decisions
• Oversee merchandise flow, inventory, shrink control, and Loss Prevention compliance
• Execute marketing, visual merchandising, and in-store activities to brand standards
• Ensure safe, compliant operations and maintain store conditions with flexible working hours

• Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
• Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
• Strong interpersonal, communication and motivational skills
• Strong organizational and time management skills
• Practical experience in Project Management, skills in implementing communications methods and event management
• Commercial acumen, interest in innovation and change
• Leadership, PC-skills, MS-Office Knowledge, Lotus Notes, Internet

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for assisting the Store Manager with the recruitment, training, development and succession of high performing, results driven employees. Assist in holding team accountable through productivity conversations, coaching, recognition and performance reviews,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Will act as Store Manager when the Store Manager is away from the store for any reason,
• Ensure completion and effectiveness of training programs,
• Manage and monitor Loss Prevention education and awareness programs,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Attend off-site training and position related meetings as required; travel may be required,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills, ability to present information to large groups,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $25.00 - $28.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00-$21.00 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

Apoyar al Store Manager en la gestión estratégica y promoción de ventas para alcanzar o exceder metas, KPIs, y objetivos de rentabilidad para posicionar a PUMA como la marca deportiva más rápida del mundo.

• Responsable de asegurar que la tienda consistentemente alcance o exceda ventas, KPIs y metas de rentabilidad a través de una efectiva planeación a corto y mediano plazo, control de gastos, ventas y servicio.

• Garantizar consistentemente altos estándares de experiencia de servicio dentro de la tienda en sincronía con los valores de marca PUMA y los estándares de servicio.

• Responsable de apoyar al Store Manager en reclutar, entrenar, desarrollar y remplazar el alto rendimiento, gestión de resultados y de los asociados.

• Invertir el 90% del horario laboral en piso de ventas atrayendo clientes, vendiendo, y coacheando empleados.

• Actuará como Store Manager cuando el Store Manager se ausente de la tienda por alguna razón.

• Apoyar al Store Manager en preparar y gestionar en tiempo y forma revisiones de rendimiento.

• Responsable del control de nómina y la programación de horarios para impulso de ventas con el fin de mantener una tienda altamente rentable, mientras se proporcionan los más altos niveles de servicio a los clientes.

• Responsable de que los programas de entrenamiento, tanto locales y globales (requeridos por su puesto), se completen exitosamente para impulsar los resultados de la tienda.

• Apoyar al Store Manager en analizar perfiles de consumidor, tendencias de compra, e información competitiva que impacte e impulse el negocio.

• Gestionar y monitorear la preparación y concientización en prevención de pérdidas.
• • Directamente responsable de ejecutar y procesar entrada y salida de mercancía.

• Alcanzar o superar todas las metas de inventario; supervisar y administrar conteos físicos.

• Directamente responsable de ejecutar y procesar entrada y salida de mercancía.

• Gestionar y comunicar oportunidades de producto al Store Manager.

• Apoyar al Store Manager en comunicar, administrar y ejecutar toda iniciativa y eventos de Marketing, dentro de presupuesto y de acuerdo a políticas y procedimientos.

• Desarrollar y mantener fuerte comunicación con PR y marketing. 

• Encausar y verificar diariamente las acciones y variables de venta para alcanzar los objetivos previstos en el presupuesto de la tienda y retail.
• Analizar el perfil de clientes, tendencias de compra, e información de la competencia para impactar y dirigir el negocio.
• Encausar los programas de capacitación para su equipo de trabajo en conjunto con el área de operaciones; con el fin de lograr una cultura de servicio al cliente, experiencia de marca y fidelización de acuerdo con los lineamientos de Be Nice.
• Supervisar y verificar el cumplimiento de los principales indicadores del negocio: unidades por boleta, ticket promedio, tasa de conversión, etc.
• Coordinar y asignar las funciones y desarrollo del personal a cargo, de acuerdo con los procesos y estándares de PUMA.
• Supervisar y verificar el cumplimiento de las políticas y procedimientos establecidos para tiendas (operacionales, prevención de perdida, control de caja, administración de personas y prevención de riesgos, etc.) con el objetivo de lograr el orden administrativo.

• 3 a 4 años de experiencia en cargos similares, administrando un ambiente de retail.
• Habilidad demostrada para identificar, contratar, entrenar y desarrollar equipos de personas.
• Habilidad para entregar altos estándares de servicio al cliente, habilidad de relaciones colaborativas, habilidad de orientación a la solución, habilidad de establecimiento de prioridades, habilidad de comunicación transparente, habilidad de impulsar resultados, habilidad de empoderar a otros y habilidad de gestionar a otros.
• Habilidad probada en gestión de ventas, medición de KPIs.
• Conocimiento de sistema de ventas y/o ERP y MS Office.
• Inglés intermedio/básico.

Serás responsable de liderar integralmente la tienda, garantizando una experiencia de compra excepcional, el cumplimiento de objetivos comerciales y el desarrollo de tu equipo.

Responsabilidades:

• Liderar y desarrollar al equipo de tienda (coaching, feedback y seguimiento)
• Asegurar el cumplimiento de KPIs: ventas, conversión, UPT, ticket promedio, shrink
• Gestionar la operación diaria de tienda (apertura, cierre, visual, inventarios)
• Garantizar estándares de servicio y experiencia de marca
• Ejecutar estrategias comerciales y visual merchandising
• Asegurar el cumplimiento de políticas y procesos internos

YOUR TALENT

Perfil que buscamos:

• Experiencia mínima de 2-3 años como Store Manager en retail
• Liderazgo sólido y enfoque en resultados
• Experiencia en manejo de equipos
• Orientación al cliente y habilidades de comunicación
• Disponibilidad de horario

Ofrecemos:

• Sueldo base + bono por desempeño
• Prestaciones superiores a la ley
• Desarrollo profesional dentro de la marca
• Ambiente dinámico y cultura vibrante

Zona de Trabajo Tienda: Trasloma Guadalajara

¡Sé parte del equipo y libera tu potencial con PUMA!

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00 - $21.00 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Responsible for assisting the Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Will act as Store Manager when the Store Manager is away from the store for any reason
• Manage and monitor Loss Prevention education and awareness programs
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Attend off-site training and position related meetings as required; travel may be required
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position starts at is $25.50- 31.50 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

Per incremento organico del nostro negozio PUMA di Vicolungo ricerchiamo due risorse di talento che vogliano mettersi alla prova in un ambiente dinamico e sportivo focalizzandosi sui seguenti obiettivi:

• Provvedere a garantire alti standard di customer service secondo i valori del marchio PUMA

• Assicurare il raggiungimento di performance di vendita sia personali che del negozio, KPI’s e redditività mediante un efficace customer service

• Processare accuratamente le vendite in cassa

• Eseguire e mantenere tutte le linee guida del Visual Merchandising secondo i criteri PUMA

• Processare responsabilmente la merce in entrata e in uscita

• Ambizione nel constatare opportunità di prodotto e comunicarle al management team

• Candidati/e iscritti/e alle liste di collocamento obbligatorio (L- 68/99) sono i/le benvenuti/e

• La ricerca è rivolta a candidati di ambo i sessi

• Esperienza nel mondo Retail

• Passione per il brand PUMA e interesse per il mondo commerciale

• Personalità amichevole, affidabile e rivolta al cliente

• Portato/a per il lavoro di squadra e all'apprendimento veloce

• Capacità di offrire elevati livelli assistenza ai clienti e con ottime doti comunicative

• Buona conoscenza informatica e dei programmi MS

• Coordenar que a Loja atinja ou exceda consistentemente as metas de vendas, KPls e lucratividade por meio do uso eficaz de planejamento de curto e longo prazo, controle de despesas, vendas e serviços.

• Estabelecer padrões consistentemente altos de experiência do cliente dentro da Loja, de acordo com os valores da Marca e os padrões de serviço.

• Operacionalizar o alto desempenho e orientação a resultados, prevenção de perdas e compliance.

• Coordenar a execução e processamento de mercadorias recebidas e enviadas, a fim de garantir a acuracidade do estoque.

• Inspecionar a execução e manutenção de todas as diretrizes visuais da loja, bem como assegurar que a apresentação sempre atenda ou exceda os padrões PUMA.

• Guiar o cumprimento de todas as Políticas e Procedimentos, competências operacionais essenciais e principais responsabilidades acordadas.

• Local de atuação: São Roque - SP.

• Capacidade comprovada de exceder as vendas e alcançar metas;

• Capacidade de contratar, treinar, desenvolver e reter os melhores talentos, bem como equipes;

• Comunicação eficaz, com capacidade de apresentar informações a grandes grupos e facilitar visitas à loja;

• Fortes habilidades interpessoais, de comunicação e motivacionais;

• Fortes habilidades organizacionais e de gerenciamento de tempo;

• Interesse em inovação e mudança;

• Liderança.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets,
• Responsible for accurately processing sales transactions at checkout, securely and quickly,
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards,
• Responsible for the execution and processing of incoming and outgoing merchandise,
• Assist with managing stock levels, inventory counts and product availability, as needed,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• At least 1 year of experience in a retail environment or other relative experience, preferred,

• Strong team player,

• Strong communication skills,

• Ability to learn quickly,

• Knowledge of computer skills, basic know-how about MS Office programs,

• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $15.00 - $18.00 + Benefits

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience.