• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $21.00-$24.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• Experience in a focused, customer service oriented retail environment with results driven track record
• Proven ability to exceed sales goals
• Demonstrated ability to provide high levels of customer service
• Ability to reason through complex issues
• Demonstrates effective communication
• Ability to present information to large groups

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
• Attend and participate in Loss Prevention education, training and awareness programs.
• Responsible for Loss Prevention and Operational compliance within store.
• Communicate merchandise opportunities to Store Management team.
• Participate in new store openings and/or store closings; travel may be required.
• Responsible for execution and processing of both incoming and outgoing merchandise.
• Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

What You’ll Bring

Your skills, passion, and drive will make this season unforgettable.

• A love for sport, fashion, or streetwear: you know the vibe and bring it every day.
• Customer-first attitude: even when the store is pumping, you stay cool and deliver next-level service.
• A team player mindset: ready to step up, hustle hard, and celebrate the wins together.
• Flexibility to work late nights, weekends, and public holidays: especially during Black Friday and Boxing Day.
• Bonus points for retail experience, but if you bring the passion, we’ll teach you the rest.

Why You’ll Love It Here

This is more than just a job, it’s a launchpad.

• Hands-on retail experience during the most exciting season of the year.
• Work hard, play hard vibes. energy, fun, and team spirit every shift.
• Exclusive PUMA staff discounts, step up your own street and sportswear game.
• Potential to kickstart your career with ongoing opportunities beyond the season.

The Details

• Contract period: Late October/Early November 2025 - Mid-January 2026
• Availability: Must be ready to work Black Friday, Boxing Day, and key peak trade dates.
• Locations: Positions available across PUMA stores nationwide.

Ready to Bring It?

If you’ve got the energy, drive, and passion to crush it this holiday season, apply now and join the team that keeps the world moving.

Bring the Heat This Peak Season at PUMA!

Get ready to go big, move fast, and make an impact, the most exciting time of year in retail is here, and we want YOU on our team!

We’re on the hunt for Seasonal Retail Sales Associates to join the action during the busiest and wildest retail period, think Black Friday, Boxing Day, and all the energy and excitement of peak trade.

This isn’t just another casual gig, it’s your chance to work with a global sports brand, bring the energy to every shift, and gain hands-on experience that will supercharge your career.

Seasonal contracts run from late October/early November through to mid-January 2026, perfect for students, holiday job seekers, or anyone ready to hustle over summer.

What You’ll Do

Be the heartbeat of the store when it matters most.
You’ll be in the middle of the action, keeping the vibe high and the store running smoothly when the crowds roll in.

• Bring the hype: create epic customer experiences while smashing sales and KPI targets.
• Own the floor: nail visual merchandising and keep product flowing during the madness of peak season.
• Work fast, think smart: thrive during Black Friday and Boxing Day, moving with speed and precision.
• Back your crew team up with your fellow PUMA legends to keep the energy electric every shift.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $22.00-$25.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• Uno a Dos años de experiencia como subjefe de tienda en administración en un ambiente de retail (de preferencia ropa/calzado) orientado al servicio de clientes con registro de resultados medibles.
• Habilidad probada en exceder ventas alcanzando metas de gasto en nómina de personal, habilidad demostrada para identificar, contratar, entrenar, desarrollar y retener equipos talentosos, habilidad para razonar a través de problemas complejos, demostrar comunicación efectiva, habilidad para presentar información a grupos grandes y facilitar visitas de tienda.
• Manejo de PC, conocimiento de MS-Office, Internet.

• Revisar, en conjunto con el jefe de tienda, la distribución y revisión diaria de las acciones y variables de venta para alcanzar los objetivos previstos en el presupuesto de la tienda.
• Revisar, en conjunto con el jefe de tienda, el análisis del perfil de clientes, tendencias de compra, e información de la competencia para impactar y dirigir el negocio.
• Coordinar, junto al jefe de tienda y el área de operaciones, los programas de capacitación para el equipo de trabajo, con el fin de contribuir con una cultura de servicio al cliente (Be Nice).
• Realizar y apoyar, al jefe de tienda, en el reclutamiento, entrenamiento, desarrollo y sucesión de personas en la tienda.
• Mantener el cumplimiento de los procesos y procedimientos establecidos en la tienda (aperturas/cierres, gestión de ventas, inventarios / bodega, entre otros); de acuerdo a los objetivos establecidos por PUMA.

OFRECEMOS:

- Prestaciones superiores de Ley.
- Bono por desempeño.
- 2 días de descanso por semana.
- Oportunidad de crecimiento por desarrollo.

FUNCIONES:

▪ Responsable de asegurar que la tienda consistentemente alcance o exceda ventas, KPIs y metas de rentabilidad a través de planeación a corto o largo plazo, control de gastos, ventas y servicio.

▪Garantizar consistentemente altos estándares de experiencia al consumidor, dentro de una tienda en sincronía con los Valores de Marca y estándares de servicio.

▪ Responsable del cobro correcto de transacciones en caja, con el uso apropiado del sistema POS, llenado adecuado de formatos, y el correcto uso de descuentos cuando aplique.

▪ Responsable de ejecutar y procesar entradas y salidas de mercancía ▪ Escanear las mercancías y asegurarse de que el precio sea el correcto.

▪ Emitir recibos, reembolsos, cambios o tiques.

▪ Aplicar descuentos.

▪ Vender productos complementarios o adicionales e introducir otros nuevos.

REQUISITOS:

▪ De uno a dos años de experiencia en gestión, en un ambiente orientado a servicio retail (preferentemente apparel/footwear) con resultados comprobables

▪ Probada habilidad para exceder ventas mientras se alcanzan metas de nómina, demostrada habilidad para identificar, contratar, entrenar, desarrollar y retener talento, habilidad para razonar problemas complejos, demostrada comunicación efectiva, habilidad para presentar ante grupos grandes

▪ Manejo de efectivo, arqueos, cortes, depósitos.

·1-2 años de experiencia previa en rol de ventas.
·Habilidad para exceder metas de ventas.
·Habilidad para entregar altos estándares de servicio al cliente.
·Orientación al cliente.
·Relaciones colaborativas.
·Orientación a la solución.
·Comunicación efectiva.
·Inglés valorable.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and complaint working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $65,000 - $80,0000 + Bonus + Benefits

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service as well as high standards of customer service.
• Responsible for recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Prepare and administer timely and accurate performance recognition, coaching conversations as well as the annual Talent Management process.
• Responsible for Loss Prevention education and awareness programs
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and complaint working and shopping environment
• Attend off-site training and position related meetings as required; travel may be required
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

 Responsable de asegurar que la tienda consistentemente alcance o exceda las ventas, los indicadores clave de rendimiento y los
objetivos de rentabilidad a través del uso eficaz de la planificación a corto y largo plazo, el control de gastos, las ventas y el servicio.
 Garantizar constantemente altos estándares de experiencia al cliente dentro de la Tienda de acuerdo con los Valores de Marca y los
estándares de servicio de PUMA.
 Deberá invertir un 90% de su tiempo de trabajo en el piso de ventas comprometiéndose con los clientes, las ventas y el coaching a
sus empleados.
 Asistir al gerente de la tienda con el reclutamiento, el entrenamiento, el desarrollo y el plan de sucesión de empleados de alto
rendimiento.
 Responsable de la nómina del personal y el control de la programación condicionada por el servicio, a fin de mantener una ubicación
altamente rentable, al tiempo que proporciona los más altos niveles de servicio a los clientes.
 Administrar y monitorear programas de educación y concientización sobre la prevención de pérdidas.
 Gestionar y alcanzar o exceder todos los inventarios y reducir metas
 Gestionar y comunicar las oportunidades de producto al Store Manager

Misión de la posición:

Gestionar y promover la cultura de ventas dentro de la tienda para alcanzar o superar las ventas, indicadores clave de rendimiento y objetivos de rentabilidad para posicionar a PUMA en ser el más la marca deportiva más rápida del mundo.

• La ricerca è rivolta a candidati di ambo i sessi

• Candidati iscritti alle liste di collocamento obbligatorio (L- 68/99) sono i benvenuti

• Esperienza nel mondo Retail

• Passione per il brand PUMA e interesse per il mondo commerciale

• Personalità amichevole, affidabile e rivolta al cliente

• Portato/a per il lavoro di squadra e all'apprendimento veloce

• Capacità di offrire elevati livelli assistenza ai clienti e con ottime doti comunicative

• Buona conoscenza informatica e dei programmi MS

• Buona conoscenza della lingua inglese

Per il nostro negozio PUMA presso l'Outlet di Scalo Milano ricerchiamo risorse di talento che vogliano mettersi alla prova in un ambiente dinamico e sportivo focalizzandosi sui seguenti obiettivi:

• Provvedere a garantire alti standard di customer service secondo i valori del marchio PUMA

• Assicurare il raggiungimento di performance di vendita sia personali che del negozio, KPI’s e redditività mediante un efficace customer service

• Processare accuratamente le vendite in cassa

• Eseguire e mantenere tutte le linee guida del Visual Merchandising secondo i criteri PUMA

• Processare responsabilmente la merce in entrata e in uscita

• Ambizione nel constatare opportunità di prodotto e comunicarle al management team