• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $23.20-$26.20 per hour + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and complaint working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Requisitos

• 1-2 años de experiencia en Retail gestionando equipos y producto
• Buena comunicación
• Inglés

Resumen

Gestionar y promover nuestra cultura de venta para la consecución de objetivos.

Funciones

• Responsable de consecución de objetivos (ventas y KPI)
• Garantizar el servicio al cliente
• Pasar el 90% de su tiempo en el piso de venta, interactuando con los clientes, vendiendo y formando al staff
• Dar apoyo al Assistant Store Manager y al Store Manager en la selección y formación
• En ocasiones, responsabilizarse del control del stock, organización del almacén y recepción de la mercancía
• Gestionar Loss Prevention
• Responsable directo del cumplimiento del Loss Prevention dentro de la tienda.
• Gestionar inventario.
• Participar en nuevas aperturas y asistir a todos los trainings requeridos; puede ser necesario viajar
• Mantenimiento del Visual según los estándares de Puma

Requisitos

• 1-2 años de experiencia en Retail gestionando equipos y producto
• Buena comunicación
• Inglés

Resumen

Gestionar y promover nuestra cultura de venta para la consecución de objetivos.

Funciones

• Responsable de consecución de objetivos (ventas y KPI)
• Garantizar el servicio al cliente
• Pasar el 90% de su tiempo en el piso de venta, interactuando con los clientes, vendiendo y formando al staff
• Dar apoyo al Assistant Store Manager y al Store Manager en la selección y formación
• En ocasiones, responsabilizarse del control del stock, organización del almacén y recepción de la mercancía
• Gestionar Loss Prevention
• Responsable directo del cumplimiento del Loss Prevention dentro de la tienda.
• Gestionar inventario.
• Participar en nuevas aperturas y asistir a todos los trainings requeridos; puede ser necesario viajar
• Mantenimiento del Visual según los estándares de Puma

• Capacidade comprovada de exceder os objetivos de vendas
• Capacidade demonstrada de fornecer elevados níveis de serviço ao cliente
• Demonstração de comunicação eficaz

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $22.50 - $25.50 + Bonus + Benefits

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and complaint working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• Candidati/e iscritti/e alle liste di collocamento obbligatorio (L- 68/99) sono i/le benvenuti/e
• 2-4 anni di esperienza manageriale in un ambiente retail focalizzato al customer service (preferibilmente Abbigliamento e scarpe) con obiettivi tracciabili
• Passione per il brand PUMA
• Interesse per il mondo commerciale e finanziario
• Personalità amichevole, affidabile e rivolta al cliente
• Abilità nel raggiungimento di obiettivi
• Abilità nel presentare informazioni a grandi gruppi
• Estroverso/a e con forte capacità di comunicazione e motivazione personale
• Capacità di organizzazione e gestione del tempo
• Utilizzo dei principali programmi PC: Word, Outlook, Power Point, Excel, Internet
• Orientamento all'apprendimento costante
• Ottima conoscenza della lingua inglese e tedesco

Per il nostro negozio PUMA presso l'Outlet Center di Brennero (BZ) ricerchiamo risorse di talento che vogliano mettersi alla prova in un ambiente dinamico e sportivo focalizzandosi sui seguenti obiettivi: ​

• Rendere PUMA lo sport brand più veloce al mondo attraverso la gestione strategica e la promozione della cultura di vendita
• Assumere, gestire e formare un team rivolto al raggiungimento dei risultati, assicurandosi che i programmi di training vengano eseguiti
• Assicurare che lo store raggiunga obbiettivi di vendita e di KPI’s attraverso strategie a medio-lungo termine, il controllo delle spese, la vendita ed il servizio al cliente
• Garantire alti standard di customer service seguendo i valori del brand PUMA
• Analizzare i profili dei clienti e le tendenze di vendita; comunicare e fornire feedback  costanti all’Area Manager
• Trattare in modo efficiente la merce in entrata ed uscita
• Raggiunge o superare gli obbiettivi di inventario e giacenze; gestire il conteggio fisico dell’inventario seguendo le regole del Loss Prevention
• Assicurare che tutte le regole VM siano rispettate e che raggiungano o superino gli standard PUMA
• Comunicare, gestire ed eseguire le iniziative Marketing ed eventi con budget in linea con le procedure aziendali

• Enrolled Student

• Proficient with Microsoft Office applications (especially Excel)

• Strong written and verbal communication skills in English

• Analytical thinking

• Team player

• Fast learner

• Proactive mindset

• Start date: 01.11.2025; Duration: 6 months.

• Support the Integrated Planning team in daily planning activities

• Supporting the team members in the creation and maintenance of forecasts and reports

• Monitoring and reporting of KPIs

• Communication with internal stakeholders

• Data analysis.

• 1 a 2 años de experiencia en posiciones similares de visual merchandising en retail.
• Habilidad para entregar altos estándares de servicio al cliente, habilidad de relaciones colaborativas, habilidad de orientación a la solución, habilidad de establecimiento de prioridades y habilidad de comunicación transparente.
• Manejo de PC, conocimiento de MS-Office y diseño.

• Asegurar que los productos estén exhibidos y repuestos diariamente siguiendo los lineamientos establecidos por PUMA.
• Mantener la tienda en óptimas condiciones: Garantizar la limpieza, el orden y la adecuada condición física de la tienda, comunicando oportunamente las necesidades de mantenimiento.
• Cumplir con las especificaciones del layout de acuerdo con las campañas y colaborar en los aspectos visuales durante la apertura de nuevas tiendas.
• Verificar diariamente el cumplimiento de políticas y procedimientos de PUMA relacionados con la exhibición, layout, implementación de campañas y la operación general de la tienda, contribuyendo a la prevención de pérdidas.

Principales Funciones de la posición
· Responsable de garantizar que el rendimiento individual alcance o supere sistemáticamente las ventas, los indicadores clave
de rendimiento y los objetivos de rentabilidad a través de la atención eficaz de los clientes.
· - Proporcionar un alto nivel de experiencia del cliente dentro de la tienda de acuerdo con los valores de la marca PUMA y los
estándares de servicio.
· - Completar con éxito todos los programas de formación (requeridos por el rol), tanto nacionales como globales para
impulsar los resultados dentro de la tienda.
· - Asistir y participar en los programas de educación, formación y concienciación en materia de prevención de pérdidas.
· - Responsable de la Prevención de Pérdidas y del cumplimiento operativo dentro de la tienda.
· - Comunicar las oportunidades de mercancía al equipo de gestión de la tienda.
· - Participar en la apertura de nuevas tiendas y/o en el cierre de las mismas; puede ser necesario viajar

Misión de la posición:
Proporcionar los más altos niveles de servicio a los clientes de PUMA dentro de una tienda minorista para lograr o superar las
ventas, los KPI y los objetivos de rentabilidad para posicionar a PUMA como la marca deportiva más rápida del mundo

· Ejecutar diariamente la exhibición de los productos de acuerdo con los lineamientos, en todos los formatos existentes (tienda FPS y FOC).

· Mantener la exhibición de productos, realizando el proceso de reposición en la sala de ventas acorde a los lineamientos definidos por PUMA.

· Mantener la condición física, de orden y limpieza de la tienda, de acuerdo a las directrices pertinentes y comunicar las necesidades de mantenimiento al jefe de tienda en forma oportuna.

· Asegurar el estado del layout según especificaciones definidas por campaña. · Apoyar en todos los aspectos visuales la apertura de nuevas tiendas.

· Llevar a cabo acciones en el punto de venta destinadas a aumentar la rentabilidad, relacionadas con la presentación de los productos en tienda, previa coordinación con la jefatura directa y el líder de visual merchandising en retail.

· Comprobar, diariamente, el cumplimiento de las políticas y procedimientos de PUMA relacionados con la exhibición de productos, layout de tienda, implementación de campañas u otras relacionadas, para contribuir a la prevención de pérdida de la tienda.

· Cambios de zonificación por actividad comercial.

· Cumplir y hacer cumplir las políticas y procedimientos relacionados a la operación de la tienda en general.

· 1 o 2 años de experiencia en posiciones similares de visual merchandising en retail.

· Habilidad para entregar altos estándares de servicio al cliente, habilidad para leer reportes de venta y KPI´s, habilidad de relaciones colaborativas, habilidad de orientación a la solución, habilidad de establecimiento de prioridades y habilidad de comunicación transparente.

· Manejo de PC, conocimiento de MS-Office y diseño

Ejecutar en el punto de venta, las exhibiciones de producto, gráficas, mobiliario y estrategias comerciales con el objetivo de mantener la imagen de marca alineada a las guías del área de visual merchandising.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $21.00-$25.00 per hour + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and complaint working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

YOUR TALENT

· 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)

· Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups

· Strong team player

· Excellent communication skills

· Ability to learn quickly

· Computer skills, basic know-how about MS Office programs

The base pay for this position is $21.00-$24.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

PUMA is an Equal Employment Opportunity (EEO) employer. It is the policy of PUMA to prohibit discrimination and harassment of any type and to afford equal employment opportunities to all persons without regard to race, color, religion, sex, national origin, age, gender, physical or mental disability, veteran-status, or any other characteristic protected by applicable federal, state or local law.

· Ability to lift/carry, push/pull up to 30 pounds regularly

YOUR MISSION

· Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards

· Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.

· Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.

· Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

· Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager

· Required to comply with all Policies & Procedures, operational core competencies and key accountabilities

· Responsible for maintaining a safe, healthy and compliant working and shopping environment

· Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position