• Play a pivotal role in the design and development of accessories that resonate with our brand's ethos and captivate our target audience, collaborate closely with the performance design teams to develop sport bags & various performance accessories, create compelling story telling, and select premium materials

• Collaborate with the Lead designer to conceptualize and design products for various performance lines

• Translate product briefings into conceptual design ideas and coherent collections

• Translate design concepts into digital artwork using industry-standard software (e.g. 3D / AI / Adobe Creative Suite)

• Support the Lead Designer & other team members in in the execution of techpacks & color specifications for different performance lines

• Support the development of product from sketch to finished product

• Participate in design reviews, brainstorming sessions, and material presentations to contribute fresh ideas and perspectives

• Work closely with Design team members and manufacturing teams to ensure design intent is realized in final products

• Contribute to the research of trends, material innovation, consumer preferences, and cultural influences to inform design decisions on a seasonal basis.

• Up to two years relevant work experience ideally in the Product or Accessories area

• Good attention to details that elevate the Product Design (eg – trims, materials)

• Knowledge with technical drawings and sketches

• Good presentation skills

• Passion for sports is a plus

• Apple Mac, Illustrator, Photoshop, AI / 3D visualization tools

• Good verbal and written English skills are a must

• Flexible and well organized Teamplayer with a positive and collaborative work attitude

• Bachelor/Master degree focused on Product Design or similar education

• Thrive under fast-paced deadlines and challenges

• Please add your PORTFOLIO to your application

• This opportunity will be available in full time or part time.

Product Ownership & Backlog Management

• Own the product backlog for a defined product or capability area (e.g. Payments within Basket & Checkout).

• Translate portfolio strategy and investment priorities into clear user stories, acceptance criteria, and sprint goals.

• Define and maintain a prioritised roadmap aligned to portfolio objectives.

• Ensure backlog items are outcome-led and tied to measurable success criteria.

• Continuously refine and reprioritise work based on performance, insight, and evolving business needs.

Discovery, Validation & Consumer Centricity

• Work closely with UX/UI, Research, and CRO to ensure solutions are grounded in user insight and behavioural data.

• Participate in and support research, testing, and experimentation initiatives.

• Ensure product decisions are informed by data, experimentation, and validated learning, not opinion.

• Identify friction, failure points, and improvement opportunities within the owned product area.

• Champion consumer-centric thinking within the squad and across stakeholders.

Delivery & Cross-Functional Collaboration

• Partner with Engineering, Design, and Data teams to ensure high-quality, timely delivery.

• Balance discovery and delivery to ensure the team is solving the right problems while shipping value regularly.

• Manage dependencies across teams and portfolios in a complex, global environment.

• Escalate risks, trade-offs, and delivery constraints clearly and early to the Teamhead.

• Ensure alignment with Finance, Legal, Compliance, Security, and other relevant functions where required.

Performance & KPIs

• Contribute directly to the portfolio KPIs defined by the Teamhead (e.g. conversion, payment success, engagement, reliability).

• Define feature- and initiative-level success metrics in collaboration with Data & Analytics.

• Monitor performance trends and use insight to inform backlog refinement.

• Support experimentation and continuous optimisation within the product area.

• Clearly communicate impact, learnings, and performance updates to stakeholders.

Stakeholder Management

• Work closely with the Teamhead / Portfolio Owner to align on priorities and trade-offs.

• Collaborate with global and regional stakeholders to ensure relevance and scalability.

• Represent the product area in relevant forums and planning sessions.

• Ensure transparency of progress, risks, and outcomes.

Experience

• 3-5 years of experience in digital product roles such as Product Owner, Product Manager, or similar positions.

• Experience working on consumer engagement, loyalty programmes, or membership-based platforms is highly desirable.

• Proven experience collaborating with engineering teams to deliver scalable digital solutions.

• Experience working within cross-functional teams including design, research, and analytics.

• Exposure to eCommerce or Direct-to-Consumer ecosystems is highly beneficial.

• Experience managing product backlogs and delivering features using agile product development practices.

Skills & Capabilities

• Strong backlog management and product delivery skills.

• Ability to translate business goals and consumer insights into clear user stories and solution definitions.

• Understanding of customer lifecycle strategies, loyalty programmes, and retention mechanics.

• Ability to work collaboratively with designers to shape engaging user experiences.

• Comfortable making product trade-offs between user experience, commercial priorities, and technical feasibility.

• Strong organisational skills with the ability to manage multiple initiatives simultaneously.

• Data-informed decision-making and an interest in using insights to improve engagement and retention.

This job opportunity will be available in full-time or part-time.

We are seeking a Manager DTC In-Store Tech Operations & Service Delivery to ensure stable and high-performing operations across our global DTC in-store technology landscape. In this role, you will combine managerial ownership of service delivery with hands-on 2nd and 3rd level support activities for deployed DTC In-Store Tech systems, store infrastructure, and connected solutions. You will actively contribute to complex incident resolution while coordinating support structures and vendors to ensure reliable retail store operations worldwide. The position bridges operational execution and service governance. You will maintain support standards, drive service improvements, optimize vendor performance, and ensure smooth transition of new solutions into steady-state operations. You will work closely with DTC Project Teams, Business Stakeholders, POS vendors, infrastructure providers, and external partners to guarantee stable, scalable, and high-quality service delivery across PUMA Retail stores.

Your responsibilities will be:

Operational Support & Service Excellence

• Perform hands-on 2nd and 3rd level support activities for DTC In-Store Tech systems, POS systems, store infrastructure, and connected solutions.

• Act as escalation point for complex and business-critical incidents.

• Ensure effective coordination across 1st–3rd level support structures.

• Maintain operational stability and enforce support standards across global retail environments.

• Drive root cause analysis and long-term issue resolution in collaboration with internal and external teams.

Service Delivery Ownership

• Own end-to-end service delivery for deployed DTC In-Store Tech solutions.
• Monitor SLA compliance and service KPIs.
• Ensure service quality and continuous improvement across support processes.

Vendor & Contract Management

• Manage IT service vendors and solution providers.

• Ensure contract compliance and service performance alignment with operational expectations.

• Conduct service reviews and implement corrective measures where required.

Procurement & Operational Standards

• Optimize and implement Retail IT procurement processes and operational standards.
• Support hardware sourcing, lifecycle planning, and cost control initiatives.
• Ensure alignment of deployed solutions with global DTC In-Store Tech guidelines.

Process Improvement & Innovation

• Identify and implement process improvements to enhance DTC In-Store Tech service quality and operational efficiency.

• Support further development and optimization of POS systems and connected in-store solutions.

• Drive continuous improvement initiatives within DTC In-Store Tech operations.

Documentation & Knowledge Management

• Maintain and continuously improve documentation related to POS systems, connected in-store systems, and operational processes.

• Develop and sustain knowledge databases for support and troubleshooting activities.

• Contribute to knowledge sharing and cross-team enablement.

Project & International Rollout Support

• Participate in and support international DTC In-Store Tech projects and initiatives with focus on operational feasibility and support readiness.

• Ensure smooth system rollouts, upgrades, and testing activities.

• Ensure structured handover from project delivery to steady-state support.

• Validate documentation, knowledge transfer, and operational readiness prior to go-live.

• Collaborate closely with project teams and business stakeholders to meet operational and timeline objectives.

Technical & Functional Skills

• Strong hands-on experience in 2nd and 3rd level support within retail/DTC IT environments.

• Deep understanding of POS ecosystems and good knowledge of store infrastructure and connected systems such as ERP, BI, and other retail platforms.

• Proven experience managing service delivery while actively resolving complex technical incidents.

• Solid knowledge of IT service management - incident, problem, change, release.

• Experience performing root cause analysis and driving sustainable resolution of recurring issues.

• Understanding of retail operational workflows and business-critical store processes.

Preferred Experience

• Experience supporting international retail store landscapes and multi-country service structures.
• Background in vendor and contract management within IT service environments.
• Experience optimizing procurement processes and hardware lifecycle governance.
• Experience driving operational improvements and automation initiatives.

Work Philospohy

• Strong ownership mindset with readiness to step into technical problem-solving when required.
• Structured, analytical, and service-oriented approach.
• Ability to balance managerial coordination with hands-on execution.
• Strong stakeholder communication skills across business and technical teams.
• Proactive, solution-driven, and resilient in high-pressure operational situations.

Other Requirements

• Fluent in English with experience working in global and cross-functional environments.
• Willingness to work in Germany / Nürnberg Metropolitan Region or relocate if required.

• You bring deep expertise in omni‑channel marketing across Retail, E‑commerce, and Key Accounts, with a strong understanding of consumer and shopper behavior.
• You have proven experience leading diverse marketing teams and developing senior managers in fast‑paced, matrixed environments.
• You excel at integrating brand storytelling with performance‑driven execution across digital and physical channels.
• You are highly skilled in driving retail KPIs, optimizing partner activations, and improving sell‑through across multiple environments.
• You are data‑driven, comfortable with performance measurement frameworks, and committed to a test‑and‑learn mindset.
• You collaborate effectively with cross‑functional partners such as Sales, Merchandising, CRM, Digital Product, and Retail Operations.
• You ensure brand integrity, operational excellence, and compliance across all owned and partner touchpoints, consistently raising the standard of execution.

• You develop the European commercial merchandising strategy across all channels, aligning it with global product directives to drive brand heat and range efficiency.
• Lead the planning, steering, and continuous optimization of the European Go‑To‑Market process and seasonal launch calendars with category marketing.
• Approve and refine final assortments per category, ensuring they reflect global initiatives and channel or consumer needs.
• Adapt global assortments and guidelines for European clusters to meet local market requirements. Create and maintain regional price lists and ensure accurate system updates. You steer and consolidate channel forecasts under global deadlines and financial targets, and you develop midterm financial plans with corresponding merchandising budgets.
• Collaborate closely with Global Product and European Sales, Ecom, Retail, and Marketing to segment and execute the range across channels. You manage cross‑functional routines with Supply Chain, Merch Ops, and Analytics to ensure data accuracy and operational excellence.
• Drive efficiency in outlet and SMU assortments in line with range‑reduction and growth targets.
• Provide structured consumer, market, and commercial feedback to Global GTM to influence future ranges.
• Support Sales with product workbooks and catalogues, manage in‑season performance, and oversee profitability and cost centers.
• Lead a high‑performing merchandising team and ensure flawless execution of SMU, sample, ERP, pricing, and showroom processes, while building GTM materials in partnership with Category Marketing.

• You bring 10+ years of experience in Merchandising, Category Management, or Go‑To‑Market within a multi‑channel environment spanning Wholesale, Retail, and E‑commerce.
• You have a proven ability to develop regional merchandising strategies aligned with global direction and to adapt global assortments to European markets.
• You demonstrate strong expertise in assortment planning, pricing, forecasting, financial planning, and range optimization, supported by solid financial acumen and ownership of profitability and cost centers.
• You excel at leading complex GTM processes, seasonal calendars, and cross‑functional planning with Product, Sales, Retail Buying, Supply Chain, Merch Ops, and Marketing.
• You combine strategic and analytical strength with the ability to translate consumer, market, and performance insights into actionable decisions. You are highly proficient in merchandising tools, ERP systems, pricing processes, and GTM workflows, with strong organizational skills to coordinate SMUs, samples, and seasonal deliverables.
• As a people leader, you build and develop high‑performing merchandising teams and bring strong communication skills to deliver GTM materials effectively

• The Manager Marketing Events in Europe owns the regional event strategy, and execution across sports and Lifestyle categories in Europe.  

• Be the driver for the Creative Approach towards Training apparel, footwear, and Hyrox

• Manage, support, motivate, coordinate, and develop a world class team and stimulate creativity and ownership to constantly aim for industry leadership

• Compose a strategic plan and vision, in view of creation and execution for product designs mid- to long term aimed at continuous design innovation and achieving set goals within business target

• Ensure the brand’s DNA is reflected and strengthened in all applicable business segments to deliver a clear customer and consumer proposition and positioning

• Reinforce and strengthen the brand position and help to generate consumer demand

• Identify opportunities for design support in order to improve business processes enhance customer/consumer intimacy

• Ensure that design activities leverage learning across the PUMA organization

• Work as a partner with Product Line Management to develop unique and relevant product stories and collection plans

• Develop a team approach to create unique and market relevant Apparel & Footwear Designs that address consumer, retailer, and company goals on a seasonal timeline

• Provide market research and design trend analysis supporting theme and design directions

• Lead in creation and execution of innovative product designs

• Take over responsibility for assigned projects and deliver results in line with PUMA's development calendar

• Drive a close cooperation with designers from other product area (Footwear & Accessories) to ensure strong and aligned 360 design concepts

• Present concepts/sketches/designs to the BU and management

• Presentation of designs and collections to international partners and key accounts on senior management level.

• Bachelor’s Degree in Apparel, Footwear, Industrial, Fashion Design and/or relevant field of study

• Minimum 10 years international apparel product management experience with top tier international sports company, with 3+ years management experience required

• Credible knowledge of sportswear/fashion consumer trends and Apparel and Footwear market/retail dynamics in different markets

• General knowledge of international retail environment

• Awareness of agile working methods to foster collaboration with key stakeholders in design/development to capture fast lead times

• Strong leadership skills, high initiative, high energy, passionate, decisive, eye for detail, and confident

• Business orientated

• Excellent communication and presentation skills

• Ability to frame and defend an alternative position

• Ability to convincingly present category knowledge using PowerPoint and spreadsheets

• Up to 30% domestic and international travel required, including regular travel to PUMA’s HQ in Herzogenaurach, Germany

• Please also add your PORTFOLIO to your application.

• Leading and driving the PUMA TRAINING product category through the whole product development and creation process based on the Go-to-Market calendar

• Together with Business Unit management developing and assuring detailed collection strategies on seasonal basis and under consideration of company as well as Business Unit strategies

• Managing market and competitor studies on an international level hand in hand with Merchandising organization as well as analyzing forecasts and sales analyses

• Responsible for developing a conceptual assortment plan (CAP) on base of the Merchandising plan (MPL) as well as fulfillment of range planning parameters (Category/Segments/Styles/Price Points/DC/Customers/product flow/color merchandising)

• Close cooperating with the teams of merchandising, design, and development (PUMA Group Sourcing), regions and other Stakeholder ensuring that the final collection reflects market needs as well as aligning on Head of level concerned apparel, footwear, and accessories assortment to ensure a concept and product coordination across all product segments

• Responsible for product costing and costing impact on product quality, margin and net sales to achieve set goals within the assigned product category

• Presenting the strategy and product lines to international partners and key accounts as well as supervise the preparation of international meetings

• Final checking of the instore date

• Regular feedback to Senior Management, especially BU Management, on category development

• Collaborate in planning the whole sell-in support (catalogue etc.) as well as in coordinating the product equipment and packaging

• Ensuring an accurate and timeless set up as well as maintenance of all lines and all required information

• Executing business trips to target markets as well as supplier visits on a frequent basis

• Functional and disciplinary leading and developing of the Product Management team in the particular BU

• Collaboration with external partner (assets and/or Co-Labs).

• Bachelor’s degree in Business, Marketing, or related experience

• Minimum 10 years international apparel product management experience with top tier international sports company, with 3+ years management experience required

• Excellent communication and presentation skills

• Credible knowledge of sportswear/fashion consumer trends and Apparel and Footwear market/retail dynamics in different markets

• General knowledge of international retail environment

• Awareness of agile working methods to foster collaboration with key stakeholders in design/development to capture fast lead times

• Strong leadership skills, high initiative, high energy, passionate, decisive, eye for detail, confident

• Strong analytical, overall business orientation

• Ability to frame and defend an alternative position

• Ability to convincingly present category knowledge using PowerPoint and spreadsheets

• Up to 30% domestic and international travel required, including regular travel to PUMA’s HQ in Herzogenaurach, Germany.