Retail Management / Operations
Executive Training & Development
Istanbul, Türkiye
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your Talent
- University Degree in related fields
- Advanced knowledge of English both written and spoken,
- Excellent command of MS Office applications,
- Strong interpersonal skills,
- Proactive; ability to make decisions without significant management oversight,
- Results driven, strong interpersonal, written and verbal communication skills,
- Always be open to learning
Your Mission
- Actively contribute to the (re)design, development, implementation, evaluation and adaptation of current and future customer services, product programmes and materials;
- Supervise and deliver assigned product and learning programmes in stores to high standards and according to the established training calendar, applying the established curriculum and methodology.
- Provide support in the creation of necessary learning materials, documentation, translations, training tools and training processes.
- Control the onboarding and support processes and provide and follow up the materials in the orientation programmes to the teams.
- In collaboration with the Retail Training Manager, Store Operations Team and Area Managers in the region, develop specific learning programmes and tools, assist and monitor their use.
- Regularly visit stores to train store teams and observe them in action, providing "on the spot" feedback and coaching to promote high customer service, product expertise and loyalty.
- Contribute to the assessment of individual and team needs
- Keeping records of training curriculum, material, assessment and participants; Preparing regular and ad-hoc reports for defined learning KPIs
- Support by participating in Cross-Functional projects when requested (e.g. eCom, Marketing, Sales Department, Partner stores)
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
