OFRECEMOS:

- Prestaciones superiores de Ley.

- Bono por desempeño.

- 2 días de descanso por semana.

- Oportunidad de crecimiento por desarrollo

FUNCIONES:

• Directamente responsable de asegurar que la tienda consistentemente alcance o exceda ventas, KPIs y metas de rentabilidad a través de una planeación a corto y largo plazo, control de gastos, ventas y servicio.

• Garantizar consistentemente altos estándares de experiencia de servicio dentro de la tienda en sincronía con los valores de marca PUMA y los estándares de servicio.

• Responsable de reclutar, entrenar, desarrollar y remplazar el alto rendimiento, gestión de resultados y de los asociados.

* Preparar y administrar evaluaciones de desempeño oportunas y precisas para cada miembro del equipo de la tienda.

• Hacer a cada miembro de la tienda responsable de cumplir o exceder expectativas de la compañía a través de conversaciones semanales de productividad, coaching diario en el momento, reconocimiento por rendimiento y acciones de desarrollo según sean necesarias.

• Invertir el 85% del horario laboral en piso de ventas, atrayendo clientes, vendiendo, y coacheando asesores.

• Comunicar y proveer retroalimentación al Area/District Manager * Implementar, gestionar y monitorear programas de prevención de pérdidas, entrenamiento y concientización.

•  5 a 7 años de experiencia liderando equipos de ventas, preferentemente en el sector de ropa y calzado.
• Conocimiento y análisis de Profit & Loss (Estado de pérdidas y ganancias) y legislación laboral.
• Disponibilidad para trabajar en terreno y realizar viajes dentro del país. (80 a 90% de trabajo en terreno).
• Dominio de Microsoft Office intermedio (Excel intermedio indispensable, uso de Power BI).
• Ingles intermedio avanzado.

• Alinear y guiar el cumplimiento de KPIs de ventas y control de gastos del distrito asignado para lograr los objetivos de rentabilidad del negocio.
• Coordinar y garantizar el cumplimiento de las políticas y procedimientos de la compañía en las tiendas. 
• Hacer seguimiento de cumplimiento de resultados de inventarios solicitados por la compañía para asegurar los resultados del negocio.
• Ejecutar las nuevas aperturas y/o cierres de tienda, en coordinación con el resto de áreas involucradas para asegurar el crecimiento del negocio.
• Responsable del proceso integral del staff de tienda (reclutamiento, formación / capacitación, desarrollo, sucesión, cese, entrega de información para payroll) para asegurar el cumplimento de las políticas de PUMA y legislación laboral vigente.
• Liderar y guiar los lineamientos de los principales stakeholders (operaciones, marketing, visual merchandising, planificación, Loss Prevention, P&O, Finanzas, IT) hacia el equipo gerencial de tienda para asegurar su correcta ejecución. 
• Analizar y asegurar los principales indicadores de ventas, eficiencia y rentabilidad para proponer mejoras en los resultados en base a la necesidad del negocio. 

• Professional with a Degree in Design, Graphic Design, Marketing, Advertising or related
• Minimum of 3 years of experience in Retail companies, performing similar functions
• English: Intermediate / advanced
• Excel: Intermediate
• Office Package: Intermediate / advanced
• Availability to work in multiples stores and travel within the country. (80% to 90% field work)
• Capacity for analysis and planning
• Results oriented
• Self-management / Proactivity
• Communication and management of interpersonal relations
• Teamwork

• Prosecute and carry out, as appropriate, the visual communication of the brand at the Point Of Sale (Own Stores)
• Layout and implementation of campaigns, loading and presentation of products, etc. with the aim of maintaining communicational consistency between what is implemented at the point of sale, the LSEC and the global/regional guidelines.
• Carry out and supervise, in our own stores, the visual consistency between what is implemented at the point of sale with the visual standards established by the global/regional team, at the level of product display, showcases, graphic materials and the complete store layout.
•  Establish and supervise the application of guidelines and training given to store personnel regarding visual merchandising and display of products in store, by season, concept, campaigns, promotions, etc

• 3 a 4 años de experiencia en área comercial / planificación / producto, realizando funciones de selección de producto o planificación de ventas.
• Conocimiento del Mercado, tendencias, competidores.
• Análisis y proyección de ventas.
• Excel avanzado.
• Ingles avanzado

• Proyectar el plan de compra y venta por temporada por tienda/cluster para la Product Division asignado a nivel artículo, siguiendo los lineamientos estratégicos, para lograr el cumplimiento de los objetivos comerciales.
• Determinar y estructurar el mix de productos en punto de venta, definiendo los productos que ingresan y salen por tienda/cluster según la estrategia comercial definida, para lograr los objetivos del negocio.
• Evaluar y hacer seguimiento del flujo de inventario por tienda/bodega en base al plan de negocio por temporada y al rendimiento a nivel de artículos, para mantener los niveles de inventarios óptimos. (LSEC & Antigüedad Inventario).
• Analizar y hacer seguimiento de la venta y de los KPI’s (operacionales: tráfico, conversión, UPT, ATV y de rendimiento de producto: ROS, Sell Through, Margen) por tienda, para lograr el cumplimiento de las metas comerciales.
• Analizar y evaluar acciones y eventos comerciales tanto a nivel interno como aquellos propios de la industria del Retail, tales como Mid-Season SALE, Día de la Madre, Puma Weekend, entre otros, para velar por el cumplimiento de los objetivos comerciales

Requirements:

• Two to three years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record

• Proven ability to exceed sales, demonstrated ability to identify, hire, train, develop and retain top talent Sales Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, and able to communicate with large groups

• Strong interpersonal, communication and motivational skills

• Good in English speak and writing

• Strong organizational and time management skills

• Commercial acumen

• Interest in innovation and change

• Leadership

• PC-skills, MS-Office Knowledge, Lotus Notes, Internet

Store Location GOE Karawang (Karawang, Indonesia)

Role & Responsibility: 

• Assisting Retail Operations Manager to ensure sales achievement, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.

• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards.

• With store manager train, develop, and building succession of high performing sales associates.

• Service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

• Assisting Retail Operations Manager to ensure all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store

• Provide data for analyzing customer profiles, buying trends, and competitive information to impact and drive business. 

• Monitor implementation and monitor loss prevention education, training and awareness programs

• Assisting store manager in executing and processing of both incoming and outgoing merchandise

• Monitor daily store operation to ensure loss prevention compliance within store

• Assisting store manager in achieving or exceed all inventory goals, oversee and conducting physical inventory counts

• Assisting in managing communication merchandise opportunities to Area or District Manager

• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures

• Develop and maintain strong communication with local PR and marketing

• Participate in new store openings and/or store closings; travel may be required

• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards

• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner 

• Required to comply with all operational core competencies and key accountabilities

• Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates

• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

Requirements:

• Two to three years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record

• Proven ability to exceed sales, demonstrated ability to identify, hire, train, develop and retain top talent Sales Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, and able to communicate with large groups

• Strong interpersonal, communication and motivational skills

• Good in English speak and writing

• Strong organizational and time management skills

• Commercial acumen

• Interest in innovation and change

• Leadership

• PC-skills, MS-Office Knowledge, Lotus Notes, Internet

Store Location Lippo Mall Puri (Jakarta, Indonesia)

Role & Responsibility: 

• Assisting Retail Operations Manager to ensure sales achievement, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.

• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards.

• With store manager train, develop, and building succession of high performing sales associates.

• Service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

• Assisting Retail Operations Manager to ensure all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store

• Provide data for analyzing customer profiles, buying trends, and competitive information to impact and drive business. 

• Monitor implementation and monitor loss prevention education, training and awareness programs

• Assisting store manager in executing and processing of both incoming and outgoing merchandise

• Monitor daily store operation to ensure loss prevention compliance within store

• Assisting store manager in achieving or exceed all inventory goals, oversee and conducting physical inventory counts

• Assisting in managing communication merchandise opportunities to Area or District Manager

• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures

• Develop and maintain strong communication with local PR and marketing

• Participate in new store openings and/or store closings; travel may be required

• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards

• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner 

• Required to comply with all operational core competencies and key accountabilities

• Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates

• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

Requirements:

• Two to three years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record

• Proven ability to exceed sales, demonstrated ability to identify, hire, train, develop and retain top talent Sales Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, and able to communicate with large groups

• Strong interpersonal, communication and motivational skills

• Good in English speak and writing

• Strong organizational and time management skills

• Commercial acumen

• Interest in innovation and change

• Leadership

• PC-skills, MS-Office Knowledge, Lotus Notes, Internet

Store Location Plaza Medan Fair (Medan, Sumatera Utara)

Role & Responsibility: 

• Assisting Retail Operations Manager to ensure sales achievement, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service.

• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards.

• With store manager train, develop, and building succession of high performing sales associates.

• Service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

• Assisting Retail Operations Manager to ensure all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store

• Provide data for analyzing customer profiles, buying trends, and competitive information to impact and drive business. 

• Monitor implementation and monitor loss prevention education, training and awareness programs

• Assisting store manager in executing and processing of both incoming and outgoing merchandise

• Monitor daily store operation to ensure loss prevention compliance within store

• Assisting store manager in achieving or exceed all inventory goals, oversee and conducting physical inventory counts

• Assisting in managing communication merchandise opportunities to Area or District Manager

• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures

• Develop and maintain strong communication with local PR and marketing

• Participate in new store openings and/or store closings; travel may be required

• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards

• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner 

• Required to comply with all operational core competencies and key accountabilities

• Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates

• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team in flexibler Teilzeit mit einer wöchentlichen Arbeitszeit von circa 20 oder 30 Stunden.

OFRECEMOS:

- Prestaciones superiores de Ley. - Bono por desempeño. - 2 días de descanso por semana. - Oportunidad de crecimiento por desarrollo.

FUNCIONES:

 Responsable de asegurar que la tienda consistentemente alcance o exceda las ventas, los indicadores clave de rendimiento y los objetivos de rentabilidad a través del uso eficaz de la planificación a corto y largo plazo, el control de gastos, las ventas y el servicio.

 Garantizar constantemente altos estándares de experiencia al cliente dentro de la Tienda de acuerdo con los Valores de Marca y los estándares de servicio de PUMA.

 Deberá invertir un 90% de su tiempo de trabajo en el piso de ventas comprometiéndose con los clientes, las ventas y el coaching a sus empleados.

 Asistir al gerente de la tienda con el reclutamiento, el entrenamiento, el desarrollo y el plan de sucesión de empleados de alto rendimiento.

 Responsable de la nómina del personal y el control de la programación condicionada por el servicio, a fin de mantener una ubicación altamente rentable, al tiempo que proporciona los más altos niveles de servicio a los clientes.

 Administrar y monitorear programas de educación y concientización sobre la prevención de pérdidas.

 Gestionar y alcanzar o exceder todos los inventarios y reducir metas

 Gestionar y comunicar las oportunidades de producto al Store Manager

OFRECEMOS:

- Prestaciones superiores de Ley. - Bono por desempeño. - 2 días de descanso por semana. - Oportunidad de crecimiento por desarrollo.

FUNCIONES:

· Responsable de asegurar un rendimiento individual consistente, alcanzando o excediendo ventas, KPIs y metas de rentabilidad a través de un efectivo servicio al cliente. · Proveer consistentemente altos estándares de servicio al cliente dentro de la tienda cumpliendo los valores de PUMA y estándares de servicio. · Completar exitosamente todo entrenamiento (requerido por el puesto), tanto local como global para impulsar ventas en tienda. · Apoyar y participar en programas, entrenamientos y concientización de prevención de pérdidas. · Responsable en lo relacionado a prevención de pérdidas y operación de la tienda. · Participar en aperturas o cierres de tiendas; puede requerirse de viajes. · Mantener las condiciones físicas de la tienda, de acuerdo a la guía y comunicar necesidades de mantenimiento al Store Manager en tiempo y forma. · Cumplir con Políticas & Procedimientos, competencias operativas y responsabilidades clave. · Requiere de trabajar en horas no tradicionales; fines de semana, noches, días festivos; horas extras pueden ser requeridas.

• La ricerca è rivolta a candidati di ambo i sessi

• Candidati iscritti alle liste di collocamento obbligatorio (L- 68/99) sono i benvenuti

• Esperienza nel mondo Retail

• Passione per il brand PUMA e interesse per il mondo commerciale

• Personalità amichevole, affidabile e rivolta al cliente

• Portato/a per il lavoro di squadra e all'apprendimento veloce

• Capacità di offrire elevati livelli assistenza ai clienti e con ottime doti comunicative

• Buona conoscenza informatica e dei programmi MS

• Buona conoscenza della lingua inglese e tedesca

Per esigenze di potenziamento organico presso il nostro negozio PUMA Outlet di Mondovicino (CN) ricerchiamo risorse di talento che vogliano mettersi alla prova in un ambiente dinamico e sportivo focalizzandosi sui seguenti obiettivi:

• Provvedere a garantire alti standard di customer service secondo i valori del marchio PUMA

• Assicurare il raggiungimento di performance di vendita sia personali che del negozio, KPI’s e redditività mediante un efficace customer service

• Processare accuratamente le vendite in cassa

• Eseguire e mantenere tutte le linee guida del Visual Merchandising secondo i criteri PUMA

• Processare responsabilmente la merce in entrata e in uscita

• Ambizione nel constatare opportunità di prodotto e comunicarle al management team

• Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
• Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
• Strong interpersonal, communication and motivational skills
• Strong organizational and time management skills
• Practical experience in Project Management, skills in implementing communications methods and event management
• Commercial acumen. Interest in innovation and change. Leadership. PC-skills, MS-Office Knowledge, Lotus Notes, Internet

• Strategically manage and promote sales culture within a Retail Store to achieve or exceed sales, KPIs, and profitability goals to position PUMA as the most desirable sports lifestyle brand in the world
• Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short and long term planning, expense control, sales and service
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Cornerstones and service standards
• Responsible for recruitment, training, development and succession of high performing, results driven Associates. Accountable for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Directly responsible for ensuring that all training programs, both Domestic and Global, are fully implemented, functional and results driven within the store. Analyze customer profiles, buying trends, and competitive information to impact and drive business. Communicate and provide feedback to Area/District Manager. Implement, manage and monitor Loss Prevention education, training and awareness programs
• Directly responsible for execution and processing of both incoming and outgoing merchandise. Directly responsible for Loss Prevention compliance within store. Achieve or exceed all Inventory and Shrink goals; oversee and manage Physical Inventory counts. Manage and communicate merchandise opportunities to Area or District Manager
• Communicate, manage and execute all Marketing opportunities and events within budget and according to all Policies & Procedures. Develop and maintain strong communication with local PR and marketing. Participate in new store openings and/or store closings; travel may be required. Attend Store Manager Meetings as well as all offsite training and position related meetings as required by Area/District Manager; travel may be required
• Ensure execution and maintenance of all Visual Directives as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards. Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs in a timely manner
• Required to comply with all operational core competencies and key accountabilities. Execute all requirements necessary to maintain a safe and compliant working environment for all Store Associates. Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required
• Work based in Vincom Quang Trung, Go Vap/Vincom Dong Khoi, HCMC