OFRECEMOS:

- Prestaciones superiores de Ley.

- Bono por desempeño.

- 2 días de descanso por semana.

- Oportunidad de crecimiento por desarrollo.

FUNCIONES:

· Responsable de asegurar un rendimiento individual consistente, alcanzando o excediendo ventas, KPIs y metas de rentabilidad a través de un efectivo servicio al cliente.

· Proveer consistentemente altos estándares de servicio al cliente dentro de la tienda cumpliendo los valores de PUMA y estándares de servicio. · Completar exitosamente todo entrenamiento (requerido por el puesto), tanto local como global para impulsar ventas en tienda.

· Apoyar y participar en programas, entrenamientos y concientización de prevención de pérdidas.

· Responsable en lo relacionado a prevención de pérdidas y operación de la tienda. · Participar en aperturas o cierres de tiendas; puede requerirse de viajes.

· Mantener las condiciones físicas de la tienda, de acuerdo a la guía y comunicar necesidades de mantenimiento al Store Manager en tiempo y forma.

· Cumplir con Políticas & Procedimientos, competencias operativas y responsabilidades clave.

· Requiere de trabajar en horas no tradicionales; fines de semana, noches, días festivos; horas extras pueden ser requeridas.

OFRECEMOS:

- Prestaciones superiores de Ley.

- Bono por desempeño.

- 2 días de descanso por semana.

- Oportunidad de crecimiento por desarrollo.

FUNCIONES:

· Responsable de asegurar un rendimiento individual consistente, alcanzando o excediendo ventas, KPIs y metas de rentabilidad a través de un efectivo servicio al cliente.

· Proveer consistentemente altos estándares de servicio al cliente dentro de la tienda cumpliendo los valores de PUMA y estándares de servicio.

· Completar exitosamente todo entrenamiento (requerido por el puesto), tanto local como global para impulsar ventas en tienda.

· Apoyar y participar en programas, entrenamientos y concientización de prevención de pérdidas.

· Responsable en lo relacionado a prevención de pérdidas y operación de la tienda. · Participar en aperturas o cierres de tiendas; puede requerirse de viajes.

· Mantener las condiciones físicas de la tienda, de acuerdo a la guía y comunicar necesidades de mantenimiento al Store Manager en tiempo y forma.

· Cumplir con Políticas & Procedimientos, competencias operativas y responsabilidades clave.

· Requiere de trabajar en horas no tradicionales; fines de semana, noches, días festivos; horas extras pueden ser requeridas.

こんな方におすすめです！

募集職種： スーパーバイザー

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $19.25 - $21.00/hour + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 1 à 2 ans d’expérience dans un environnement de vente au détail ciblé et axé sur le service à la clientèle (de préférence des vêtements / chaussures)
• Capacité prouvéeà dépasser les objectifs de vente, capacité démontrée à raisonner à travers des problèmes complexes, capacité à présenter des informations à de grands groupes
• Solide joueur d’équipe
• Excellentes compétences en communication; bilingue (anglais et français) au Québec.
• Capacité d'apprendre rapidement
• Compétences computer, savoir-faire de base sur les programmes MS Office
• Capacité de soulever / transporter, pousser / tirer jusqu’à 30 livres régulièrement

• Fournir des normes constamment élevées d’expérience client dans le Magasin conformément aux valeurs de marque et aux normes de service de PUMA
• Responsable d’assurer que le magasin puisse atteindre ou surpasser, de façon constante, les objectifs de vente, de rentabilité et des KPI, en utilisant efficacement une planification à court et à long terme, en exerçant un contrôle des dépenses, des ventes et du service.
• Seconder le gérant du magasin et l'assistant gérant pour le recrutement, la formation, le développement et la relève d'associés aux ventes très performants et axés sur les résultats.
• Répondre du contrôle de la paye et de l’ordonnancement axé sur le service, de manière à maintenir un établissement très rentable tout en offrant le meilleur service à la clientèle.
• Gérer et communiquer les opportunités de marchandises au magasin et / ou au directeur adjoint du magasin
• Se conformer à toutes les politiques et procédures, aux compétences d'opérations essentielles et aux principales responsabilités.
• Responsable du maintien d’un environnement de travail et d’achat sûr, sain et conforme
• Requis pour travailler des heures non traditionnelles; les fins de semaine, les soirs, les jours fériés; des heures supplémentaires peuvent être requises à ce poste

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du bist Schüler oder Student und unterstützt unser Team in Vollzeit für 3 Wochen während der Sommerferien

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $21.00 - $24.00/hour + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and complaint working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

· 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)

· Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups

· Strong team player

· Excellent communication skills

· Ability to learn quickly

· Computer skills, basic know-how about MS Office programs

· Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $21.00-$25.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

· Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards

· Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.

· Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.

· Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

· Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager

· Required to comply with all Policies & Procedures, operational core competencies and key accountabilities

· Responsible for maintaining a safe, healthy and compliant working and shopping environment

· Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• Bachelor’s degree or higher 

• Minimum 5-7 years of relevant experience in visual merchandising preferably in fashion or sport industry.  

• Proven track record in Visual Merchandising & Window Display in prior companies. 

• Good leadership and coaching skills 

• PC-skills, MS-Office Knowledge, Strong in all design programs (intermediate level up) Outlook, Internet, SAP, BI, Adobe Photoshop, Illustrator, 3D-Sketch up 

• Fluent spoken and written in both English and Thai 

• Manage and achieve or exceed for retail store target  

• Support line manager, colleague in terms of Puma’s VM standard execution and support sale achievement and enhance customer shopping experience.  

• Monitor all VM Tools & graphic expenses. 

• Monitor on time VM Tools delivery to ensure store set up on time as target

• Directly responsible for graphic design, Window display and all in-store set up on time and execute up to Puma’s VM standard guideline for both FPS & FOC & Wholesale Partners 

• Cooperate with retail merchant & marketing team on monthly Resec ( Product Calendar), create and initiate display plan to promote key initiatives and communicate to all relate parties e.g. merchant, marketing training, store operation, partner stores, etc.  

• Coach champion VM to store staff and ensuring in-store set up are up to standard all the time 

• Participate in new store openings and/or store closings; travel may be required. 

• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required. 

• Supervise all jobs and assignments of sub-ordinates to deliver as target  

• Provide coaching to team member to ensure VM Skills are up to Puma Standard 

• Du hast Erfahrung als Filialleiter*in, Store Manager*in oder Verkäufer*in mit Führungserfahrung
• Du arbeitest Kundenorientiert (Vollzeit) und bist eine zuverlässige und freundliche Persönlichkeit
• Du bist dazu in der Lage neue Dinge, Systeme und Erfahrungen im schnelllebigen Einzelhandelsumfeld zu lernen
• Du besitzt die Fähigkeit, Talente zu identifizieren und weiterzuentwickeln
• Du bist ein Organisationstalent mit gutem Zeitmanagement und hast Interesse an Innovationen und Veränderung
• Du kommunizierst sicher in Deutsch und Englisch

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing

• Du unterstützt PUMA, die schnellste Sportmarke der Welt zu werden
• Du hast ein umfassendes Verständnis davon, wie dein Store funktioniert und nutzt deine Erfahrung als Filialleiter*in im Einzelhandel
• Du stellst Mitarbeiter*innen ein, förderst, schulst, coachst, motivierst und führst sie zu einem leistungsfähigen und ergebnisorientierten Team
• Du gewährleistest in deinem Store eine konstant hohe Kundenzufriedenheit, prüfst die Umsetzung aller Visual Merchandising Standards, überwachst den Warenverkehr und erzielst eine effektive Kostenkontrolle
• Du analysierst die KPI’s deines Stores und arbeitest zusammen mit deinem Team daran, die Ziele zu erreichen oder sogar zu übertreffen
• Du bist dazu bereit, Entwicklungsmöglichkeiten auch an anderen Standorten innerhalb von Deutschland oder Europa anzunehmen

• Minimum 5+ years of experience in buying, merchandising, or product management within the Lifestyle Footwear or Sneaker industry—digital-first mindset preferred
• Deep knowledge of sneaker culture, consumer behavior, and the European FTW market landscape
• Proven ability to merge trend intuition with commercial insight to build compelling, high-performing product assortments
• Confident communicator with strong presentation skills; fluent in English (German or another European language is a bonus)
• Highly analytical with strong proficiency in Microsoft Excel; knowledge of Power BI or similar tools is a plus
• Detail-oriented and organized, with excellent time management and multitasking skills
• Proactive, solution-oriented, and eager to take ownership. Thrives in collaborative environments and brings energy to cross-functional teams.

PUMA is on the hunt for a Buyer – Lifestyle Footwear eCom Europe to lead one of the most high-energy, trend-driven categories in our business. Based at our global headquarters, this role is tailored for a strategic, commercially driven sneaker enthusiast with a deep understanding of the European sneaker and lifestyle footwear landscape. You will own the end-to-end product strategy for our Lifestyle FTW segment across PUMA’s European eCommerce platforms—merging cultural relevance with commercial excellence. If you're passionate about sneakers, fluent in trend forecasting, and thrive in a fast-paced digital retail environment, this is your opportunity to leave a mark.

• Lead seasonal product strategy in partnership with Merchandise Planning—developing compelling range and buy plans based on consumer insights, market dynamics, and business targets
• Curate the eCom assortment from the divisional line, balancing trend-driven innovation with commercial viability to exceed sales expectations and elevate the consumer experience on PUMA.COM and Marketplaces
• Act as the dedicated voice of eCom Europe during key global and regional milestone meetings, ensuring eCommerce needs are embedded early in the go-to-market process
• Leverage key assortment building blocks—commerciality, revenue vs. equity mix, price architecture, color balance, and seasonality—to build product stories that resonate with sneaker culture and deliver on KPIs
• Stay ahead of the curve: monitor competitors, consumer behavior, and local trends to keep the Lifestyle FTW offer culturally relevant and commercially sharp.

Proveer el más alto nivel de servicio a clientes PUMA dentro de una Retail Store para alcanzar o exceder ventas, KPIs