The Teamhead CRM Marketing leads a high-performing team, maximizes the impact of our agency partner. This role pushes our retention programs forward with speed and creativity that keep consumers engaged and coming back. Partnering across Ecommerce, Retail Marketing and PNA (PUMA North America) Marketing, and Global Consumer Retention, this role elevates the Direct-to-Consumer business and strengthens long-term brand affinity.

• Lead, coach, and develop the Retention Marketing team to elevate performance and support long‑term career growth.

• Manage and optimize the output, performance, and partnership effectiveness of the external retention agency.

• Own the strategy and execution of CRM, including Email, App messaging, SMS, lifecycle journeys, and loyalty programs that strengthen engagement and drive repeat purchases.

• Analyze, test, and refine retention campaigns to improve key consumer metrics and maximize lifetime value and repeat buyer rate.

• Ensure executional excellence of retention initiatives across Email, App messaging, SMS, and Loyalty channels.

• Collaborate closely with Ecommerce, Retail Marketing, PNA Marketing, and Global Consumer Retention to advance shared business goals.

• Translate customer insights, behavior, and data into actionable strategies that accelerate retention performance.

• Oversee segmentation, targeting, personalization, and campaign planning to deliver relevant, consumer‑centric experiences.

• Align regional retention programs with global frameworks while adapting strategies to meet PNA business needs.

• Support the Director of Digital & Performance Marketing on strategic planning, forecasting, and DTC growth initiatives.

• 8+ years of digital marketing experience, preferably within retail, ecommerce, or a related consumer‑driven industry.
• Bachelor’s degree in Marketing, Communications, or a related field.
• Deep hands‑on experience with Email, SMS, Mobile App marketing, and Loyalty marketing with a strong understanding of performance marketing channels.
• Proven track record building and managing complex, multi‑channel consumer journeys that drive engagement and retention.
• Advanced CRM expertise across multiple communication, data, and marketing technology platforms.
• Demonstrated experience leading, coaching, and developing team members to elevate performance and capability.
• Strong background in consumer segmentation, audience insights, and data‑driven decisioning.
• Demonstrated analytical capability with solid financial and business acumen.
• Ability to distill complex data and technical detail into clear, compelling executive‑level recommendations and presentations.
• Highly organized with strong attention to detail; excellent communication skills; experience in loyalty, fashion, lifestyle, or footwear industries is a plus.

The hiring range base pay for this position is $90,200-$122,430 + Bonus + Benefits

(Benefit Summary Corporate) 

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Responsible for assisting the Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Will act as Store Manager when the Store Manager is away from the store for any reason
• Manage and monitor Loss Prevention education and awareness programs
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Attend off-site training and position related meetings as required; travel may be required
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position starts at is $25.50- 31.50 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for assisting the Store Manager with the recruitment, training, development and succession of high performing, results driven employees. Assist in holding team accountable through productivity conversations, coaching, recognition and performance reviews,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Will act as Store Manager when the Store Manager is away from the store for any reason,
• Ensure completion and effectiveness of training programs,
• Manage and monitor Loss Prevention education and awareness programs,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Attend off-site training and position related meetings as required; travel may be required,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills, ability to present information to large groups,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $25.00 - $28.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• This role supports the COBRA PUMA GOLF brand as a part time contractor.

• Currently looking to support the DC/Baltimore Area.

• The Fitting Specialist will be responsible for setting up and conducting our fitting days in the field for their respective territory.

• Duties will consist of maintaining fitting tools, setting up the fitting day, organizing orders from the fitting day to be placed by the account or local Territory Sales Manager, keeping accurate fitting records and being the point of contact for our brands for all account requests pertaining to fitting days and fitting day follow up.

• This will include one on one fittings with our consumers, participating in large scale brand events, Staff and VIP golf club fittings and working with the local Territory Sales Manager to maintain outstanding relationships with our accounts.

• High school diploma; college degree preferred

• Experience with launch monitors (Trackman, Foresight, or FlightScope) and golf club fitting

• Understanding basic and intermediate fitting terminology

• Knowledge of golf ball flight data characteristics (speed, launch, spin)

• High level of energy, initiative and professionalism

• Ability to set up and break down a fitting day, with the ability to lift up to 50 lbs

• Ability to conduct 40-50 events in a calendar year

• Ability to be flexible to business needs and willingness to work weekends

The base pay for this position is $175.00 per fitting day + commission.

We are looking for a design leader with a successful record to oversee PUMA’s International Running Apparel Collection. This person will be responsible for the execution of the Running Apparel line, bridging the gap between global run culture and PUMA’s overarching brand identity. This role requires an entrepreneurial spirit and a deep passion for the running culture space—someone who understands that the modern runner demands gear that performs on the road and looks right in a social setting. This person will manage one direct report and report directly to the Senior Design Director of Running. Responsibilities include:

• Aesthetic Integration: Merge the current run culture design aesthetic with PUMA’s established creative direction to create a cohesive and aspirational product range.

• Product Execution: Lead the design of technical running apparel, ensuring a balance between functional performance (moisture management, mobility) and a run style-driven silhouette.

• Run Culture Pulse: Act as the internal expert on the run culture consumer, staying deeply connected to emerging trends, community run clubs, and the "street-to-track" aesthetic.

• Team Leadership: Manage, mentor, and provide daily creative guidance to one direct report, fostering their professional growth and ensuring design excellence.

• Cross-Functional Collaboration: Partner effectively with Product Development, Merchandising, Marketing, and Sourcing to ensure designs are commercially viable and technically feasible.

• Feedback & Quality: Work closely with the Senior Design Director to give and receive constructive feedback, ensuring all products meet PUMA’s quality and performance standards.

• Workflow Management: Maintain excellent time management and prioritize tasks within a fast-paced, global design calendar.

• Global Insight: Participate in market travel to international and domestic hubs to gather consumer insights and identify regional trends. Travel to factories to finalize prototypes.

• Bachelor’s degree in Design, Fashion and/or relevant field of study.

• 8+ years relevant experience in the performance apparel design industry.

• Running Passion: A genuine enthusiast of run culture with a deep understanding of the runner’s wardrobe and aesthetic preferences.

• Design Execution: A strong portfolio demonstrating a mastery of apparel design, specifically showcasing the ability to blend technical performance with a modern, forward "look." Please also add your PORTFOLIO to your application

• Technical Knowledge: Deep understanding of garment construction, performance fabrics, and fit standards tailored to the active runner.

• Collaborative Mindset: Ability to take high-level creative direction and translate it into specific, commercially successful apparel solutions.

• Software Proficiency: Candidates must demonstrate expert proficiency in Adobe Creative Suite (Illustrator and Photoshop) for technical flats and high-fidelity rendering. Additionally, experience with 3D design tools like CLO 3D or Browzwear and a working knowledge of generative AI for rapid concept ideation are required to accelerate the design-to-sample workflow

• Innovation: Demonstrated ability to technically innovate to elevate the product's performance appeal.

• Communication: Excellent presentation and storytelling skills to pitch concepts and updates to the Senior Design Director and global stakeholders.

• Proficiency and refinement in all stages of presentation, from concept to final design review.

• Have a broad knowledge of apparel manufacturing and prototype making.

• Leadership capabilities, including ability to motivate and mentor others within work group.

The hiring range base pay for this position is $99,200-$134,675 + Bonus + Benefits

(Benefit Summary Corporate) 

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets,
• Responsible for accurately processing sales transactions at checkout, securely and quickly,
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards,
• Responsible for the execution and processing of incoming and outgoing merchandise,
• Assist with managing stock levels, inventory counts and product availability, as needed,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• At least 1 year of experience in a retail environment or other relative experience, preferred,

• Strong team player,

• Strong communication skills,

• Ability to learn quickly,

• Knowledge of computer skills, basic know-how about MS Office programs,

• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $15.00 - $18.00 + Benefits

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00 - $21.00 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00-$21.00 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

· Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards

· Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.

· Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.

· Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

· Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager

· Required to comply with all Policies & Procedures, operational core competencies and key accountabilities

· Responsible for maintaining a safe, healthy and compliant working and shopping environment

· Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

· 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)

· Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups

· Strong team player

· Excellent communication skills

· Ability to learn quickly

· Computer skills, basic know-how about MS Office programs

· Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $21-$24 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

· Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards

· Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.

· Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.

· Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers

· Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager

· Required to comply with all Policies & Procedures, operational core competencies and key accountabilities

· Responsible for maintaining a safe, healthy and compliant working and shopping environment

· Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.92-$21.92 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Own and drive the seasonal marketing roadmap and milestone process to ensure timely execution and alignment across teams.
• Lead strategic project management initiatives that drive marketing effectiveness and cross-functional collaboration.
• Serve as a strategic partner to the VP of Marketing, supporting high-impact projects, executive reporting, and internal communications.
• Prepare and deliver executive-level presentations and updates tied to marketing performance and strategic initiatives.
• Oversee the development and maintenance of connected dashboards, brand trackers, and KPI frameworks to measure marketing impact.
• Translate data into actionable insights that inform strategy and optimize performance across channels.
• Manage departmental budget planning, forecasting, and procurement processes.
• Ensure financial discipline and alignment with strategic priorities.
• Drive continuous improvement in departmental operations and processes, including workflow optimization and resource planning.
• Champion tools and systems that enhance team productivity and transparency.
• Partner with cross-functional teams including Brand Marketing, DTC, Creative Services, and Sales to ensure strategic alignment and execution (RSMM group, etc.)
• Mentor and guide team members, fostering a culture of accountability, innovation, and excellence.

• Bachelor’s degree in Marketing, Business, or related field; MBA preferred.
• 10+ years of experience in marketing strategy, operations, or effectiveness roles.
• Proven ability to lead complex projects and cross-functional teams.
• Strong analytical skills with experience in marketing data infrastructure and tools.
• Exceptional communication, presentation, and stakeholder management skills.
• Financial acumen and experience managing large-scale budgets.
• Experience in seasonal planning and milestone management within a consumer brand environment.

The hiring range base pay for this position is $135,600-$187,795 + Bonus + Benefits

(Benefit Summary Corporate) 

Pay may vary depending on job-related knowledge, skills, and experience.