• Education: Bachelor's degree in architecture, Construction Engineering, Interior Design, exhibition or event project management or equivalent
• Professional: Minimum 15 years' experience from a similar position in retail, exhibition or event
• IT Skills: MS Office / Auto-CAD and design software is a plus
• Language Skills: Fluent in English (written and spoken)
• Competencies: Analytical Thinking/Problem Solving, Communication skills, Structured and organized
• Functional Skills: Project Management, Construction and Interior Design, Negotiation skills, Legal understanding

• [SUMMARY] 1. Project Planning and Management, Deal Packs – Prepare new store proposals and provide input to the Deal Packs (for Board approval of the store). Be the main point of contact to Global Store Development / 2. Construction and Set-up – Lead all store development work, from project start to store opening. Responsible for the ordering of fixtures, fittings and other elements, ensuring that all local regulations and legal aspects are adhered to / 3. Store condition Management – Supervise and guide for ensuring that all PUMA branded spaces are kept in a Brand-worthy condition and provide repair and maintenance support to stores / 4. Local sourcing – Manage relationships with local suppliers and general contractors, ensuring compliance to PUMA’s technical design, quality as well as SAFE -criteria. Ensure appropriate resources are available to meet planned opening/refurbishment/relocation/closing plans of the business / 5. Concept Management – Follow Global store concepts, design guidelines and sourcing policies. Provide input and feedback on performance and market needs not covered by existing formats
• Task 1 (20%) Project Planning and Management, Deal Packs: Plan and Project manage all store development-related activities in the country. Responsible for the planning and execution of new store openings, relocations, refurbishments, repairs/maintenance and closures of O&O as well as Franchise stores (Full Price and Factory Outlets) / Provide structure and process to all related parties and ensure projects are delivered on-time and on-budget.  Work closely with the Global Store Development Team on all relevant matters / Provide store construction related details to the Deal Packs which must be submitted for Board approval / Ensure that all projects are delivered within agreed budgets and that any anticipation of exceeding budgets are communicated immediately to Senior Management and that the necessary approvals are obtained
• Task 2 (40%) Construction and Set-up: Lead the construction and installation efforts on all projects. Be the coordinator and facilitator with internal and external parties to ensure seamless and trouble-free project delivery. Provide regular updates to Line Manager and Senior Management on status and progress and report any deviations from plan without delay / Responsible for the forecast of fixtures and fittings, lighting, flooring etc / Ensure that all construction work complies with local laws and building- and planning regulations. Ensure that all building related permits, written permissions, warranties and insurances are obtained in due course / Ensure that construction is signed off prior to installation, that snagging lists are drawn up and corrective action is taken. Ensure that installation is done in accordance with the agreed layout and configured as per the capacity plan and VM guidelines / Work closely with other internal teams such as VM, Retail Marketing and Operations (for O&O) and with Wholesale teams, franchise partners and their contractors to deliver on-concept and on-time store openings
• Task 3 (20%) Portfolio Management: Responsible for the overall store portfolio in terms of Store Formats and buildings. Ensure refurbishments are planned and executed, and that all locations are compliant with building and fire regulations at all times / Responsible for the general state of all O&O stores in relation to fixtures, lighting, flooring, wall etc. Regularly inspect and execute repairs and improvements to ensure that all stores are in a brand-worthy condition
• Task 4 (10%) Local Sourcing: Ensure appropriate resources are available to meet planned opening/refurbishment/relocation/closing plans of the business as per budget and distribution development plans / Be fully aware of – and comply with - PUMA’s Global and Regional sourcing policies and always consult in advance with Global Store Development when new suppliers and/or products are planned to be used / Select, manage and oversee building contractors and suppliers including tender for works, contract negotiations, setting service level agreements and invoice authorization – ensuring high quality standards of work and services while remaining cost-efficient / Responsible for the compliance with PUMA’s technical-, design-, quality- and SAFE criteria
• Task 5 (10%) Concept Management: Be accountable for adhering to PUMA’s Global store concepts, design guidelines and sourcing policies / Provide input and feedback on performance and market needs not covered by existing formats – filtering requests and proposals from internal/external stakeholders, balancing brand-relevance, commercial opportunity and overall priority

What You Bring

We’re looking for a game-changer - someone who thrives on people, performance, and progress.
You’ll bring experience, energy, and leadership to the table - plus the drive to keep our region performing at its peak. If you’re a natural motivator and results just seem to follow you, we want to meet you.

• 4 - 5 years of multi-site retail management (apparel/footwear preferred)
• Proven ability to smash sales targets while building a high-performance culture
• Strong budget control, strategic planning and a guru at accurate forecasting, tracking, and management of financial accruement across the region
• Next-level communication, coaching and motivational skills
• A sharp commercial mind with the drive to innovate and execute
• Strong planning, organizational and time management skills
• A love for people, progress, and sport culture

Step Into Something Bigger

Ready to make your mark? If you're all about leading from the front, growing future talent, and making PUMA the fastest sports brand in the world - apply now and bring your energy to Victoria and South Australia.

PUMA – Forever Faster. Forever You.

Retail Area Manager - Victoria & South Australia

Big responsibility. Bigger impact. One iconic brand.

PUMA Australia is on the hunt for a passionate, people-first leader to take the reins of our Victoria & South Australia region. This is your chance to drive performance, empower teams, and bring our brand to life on the frontlines of sport and style.

What You’ll Own

Get ready to lead with purpose, energy, and serious influence.
This is your chance to take full ownership of a high-performing region. From driving numbers to coaching teams, you’ll be at the forefront of delivering results and elevating the customer experience. Every day will be different - but every day will count.

• Lead & inspire: Recruit, train, and develop high-performing Store Managers and teams who bring passion to the floor every day
• Drive results: Smash KPIs, maximize profitability, and deliver unforgettable customer experiences across your stores
• Champion the brand: Execute marketing activations, uphold premium visual standards, and ensure every store reflects our iconic style
• Innovate daily: Use analytics, customer insights, and local knowledge to identify new business opportunities and ways to level up
• Get stuck in: Oversee Loss Prevention and day-to-day operations to keep every store performing at its peak

The Perks of PUMA

At PUMA, we don’t just build careers - we create moments, growth, and momentum.
When you join us, you join a community of bold thinkers and doers who aren’t afraid to move fast and dream big. And with a brand-new HQ on the horizon, the future’s looking even brighter.

• A passionate and inclusive workplace culture that celebrates individuality and collaboration
• The opportunity to be part of a globally iconic brand with serious street cred
• Access to global learning & development programs
• Career growth opportunities locally and internationally
• Access to exclusive events and functions with our strategic business partners
• A front-row seat to our move into a next-gen HQ in Cremorne in early 2026

PUMA Australia – Where Innovation Meets Passion!

Big things are happening at PUMA Australia! As we continue to push the boundaries of sport and style, we’re gearing up for an exciting move to our brand-new, state-of-the-art office in Cremorne in early 2026. This cutting-edge space will fuel collaboration, creativity, and the unstoppable energy that defines PUMA within the sport & style hub of Melbourne!

Now is the perfect time to join our dynamic team as we step into this thrilling new chapter. If you’re ready to work with a global leader in sports and fashion while being part of an inspiring new workspace, we want to hear from you!

• Graduate of a bachelor's degree
• Minimum 5 years retail operations experience and 2-3 years from a similar position with a Global Brand in a customer service oriented environment (preferably apparel/footwear/sports/outdoor)
• minimum 2 years of managerial experience. Experience in managing multiple stores required.
• Excellent verbal and written communication skills including English at business level
• Must be knowledgeable in MS Office

Strategically manage and promote sales culture within a District of stores to achieve or exceed sales, KPI’s, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.

Task 1:

Deliver on Set Targets and KPIs

Deliver on set retail P&L and KPI targets and identify opportunities and initiate plans to improve and grow the business by increasing store productivity (e.g. Conversion Rate, UPT, ATV, Sales per hour and sqm). Increase comp sales of all PUMA stores by setting & driving SMART targets and implementing operating plans locally Closely monitor business performance and take necessary action Proactively manage Store-related OPEX with particular emphasis on Personnel Expenses

Task 2:

Operations Standards / Store Management

Adopt and implement global/regional Operational Tools and Standards Execute country-specific operational policies and procedures (per Global Retail Operation Manual) to ensure they are compliant with International/Global Retail standards Deliver all operational standards for store openings (with Daily Game Plan), closings, relocation, upgrades, stock replenishment, inventory management, staff roster etc, to ensure smooth implementation and that budgets and timelines are met. Coach and lead local Retail Operations Teams to ensure Area- and Store Managers’ capabilities and competencies are developed and comply with International/Global standards Manage all operational aspects of store inventories, including defining in-store shipment processes, coordinating stock takes and ensuring data integrity. Work with Merchandise and Planning team to manage store inventory level to ensure optimal stock to support sales targets. Manage country loss prevention standards and ensure that shrink goals are met and security is to PUMA standard Execute VM guidelines in accordance with Global VM Survival Guide and RESEC Guide, coach and train retail staff in all aspects of retail operations and retail training, working with close co-operation with the SEA Retail Trainer. Support retail field training programs and roll-out of training initiatives. Tailor Regional and International operational initiatives to meet Country needs including translation of material and execute these according to designated timeline and budget. Manage and monitor stores personal Bolt Index achievements and strengthen store stores to achieve personal KPIs & sales targets.

Task 3:

Cross Functional Relationship

Work effectively with Retail support functions for country specific projects and needs Establish collaborative and effective relationships with Country Retail Operations Manager, Retail Training, Retail Marketing, Merchandising Manager, E-Commerce Director etc

Task 4:

Process Improvement

Set and implement best practices on Operations Management via cross-functional and cross-channel collaboration. Drive process improvements and strategic priorities in the country

Task 5:

Team

Drive and coach country Operations teams to ensure that they are motivated and capable of managing the business effectively Work closely with SEA Retail Training teams to identify the relevant developmental needs for store teams to ensure that training programs are targeted, relevant and conducted effectively Work closely with country support functions and wholesale teams Identify talent within the staff pool, and develop them as part of succession planning. Develop strong store management team and secure succession plan through effective hiring, development, training and staff retention programs