• Two years experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
• Proven ability to exceed sales goals, (previous work in a commission based position preferable), demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
• Attend and participate in Loss Prevention education, training and awareness programs.
• Responsible for Loss Prevention and Operational compliance within store.
• Communicate merchandise opportunities to Store Management team.
• Participate in new store openings and/or store closings; travel may be required.
• Responsible for accurately processing sales transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable.
• Responsible for execution and processing of both incoming and outgoing merchandise.
• Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $21.00 - $24.00/hour + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position
• This is a part time position up to 28 hours a week

Ejecutar diariamente la exhibición de los productos de acuerdo con los lineamientos, en todos los formatos existentes (tienda FPS y FOC). · Mantener la exhibición de productos, realizando el proceso de reposición en la sala de ventas acorde a los lineamientos definidos por PUMA. · Mantener la condición física, de orden y limpieza de la tienda, de acuerdo a las directrices pertinentes y comunicar las necesidades de mantenimiento al jefe de tienda en forma oportuna. · Asegurar el estado del layout según especificaciones definidas por campaña. · Apoyar en todos los aspectos visuales la apertura de nuevas tiendas. · Llevar a cabo acciones en el punto de venta destinadas a aumentar la rentabilidad, relacionadas con la presentación de los productos en tienda, previa coordinación con la jefatura directa y el líder de visual merchandising en retail. · Comprobar, diariamente, el cumplimiento de las políticas y procedimientos de PUMA relacionados con la exhibición de productos, layout de tienda, implementación de campañas u otras relacionadas, para contribuir a la prevención de pérdida de la tienda. · Cambios de zonificación por actividad comercial. · Cumplir y hacer cumplir las políticas y procedimientos relacionados a la operación de la tienda en general.

Ejecutar en el punto de venta, las exhibiciones de producto, gráficas, mobiliario y estrategias comerciales con el objetivo de mantener la imagen de marca alineada a las guías del área de visual merchandising.

OFRECEMOS:

- Prestaciones superiores de Ley.
- Bono por desempeño.
- 2 días de descanso por semana.
- Oportunidad de crecimiento por desarrollo

FUNCIONES:

· Responsable de asegurar un rendimiento individual consistente, alcanzando o excediendo ventas, KPIs y metas de rentabilidad a través de un efectivo servicio al cliente.

· Proveer consistentemente altos estándares de servicio al cliente dentro de la tienda cumpliendo los valores de PUMA y estándares de servicio.

· Completar exitosamente todo entrenamiento (requerido por el puesto), tanto local como global para impulsar ventas en tienda.

· Apoyar y participar en programas, entrenamientos y concientización de prevención de pérdidas.

· Responsable en lo relacionado a prevención de pérdidas y operación de la tienda. · Participar en aperturas o cierres de tiendas; puede requerirse de viajes.

· Mantener las condiciones físicas de la tienda, de acuerdo a la guía y comunicar necesidades de mantenimiento al Store Manager en tiempo y forma.

· Cumplir con Políticas & Procedimientos, competencias operativas y responsabilidades clave.

· Requiere de trabajar en horas no tradicionales; fines de semana, noches, días festivos; horas extras pueden ser requeridas.

• 1-2 Years' experience in a focused, customer service-oriented retail environment(preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry/push/pull up to 30 pounds regulary

The base pay for this position is $X19.25-$21.00 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Responsible for ensuring the store consistently achieves or exceeds sales, KPI's and profitability goals through the effective use of short- and long term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing , results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest level of service to our customers.
• Manage and communicate merchandise opportunities to store and/or Assistant Store Manager.
• Required to comply with all Policy and Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1-2 years' experience in a focused, customer service- oriented retail environment( preferably apparel/ footwear
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry/push/pull up to 30 pounds regularly

The base pay for this position is $21.00-$25.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards.
• Responsible for ensuring the store consistently achieves or exceeds sales, KPI's and profitability goals through the effective use of short- and long term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing , results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest level of service to our customers.
• Manage and communicate merchandise opportunities to store and/or Assistant Store Manager.
• Required to comply with all Policy and Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

At PUMA, we're searching for someone who doesn’t just manage—they lead with passion, drive, and a commitment to excellence. We need a trailblazer who thrives in a fast-paced retail environment, someone who’s ready to take charge, inspire their team, and deliver outstanding results. If you’re someone who knows how to turn challenges into opportunities and can elevate both sales and team performance, we want you on our side. Here’s what it takes to be our next Retail Assistant Store Manager:

What We're Looking For:

• Proven Leadership: 2-4 years of management experience in a customer-focused retail environment, ideally in apparel or footwear.

• Sales Mastery: A track record of exceeding sales targets while managing payroll and expenses.

• Team Development: A talent for identifying, training, and retaining top talent.

• Strong Communication: Ability to effectively communicate with your team and customers, and present information to large groups.

• Operational Excellence: Strong organizational skills, attention to detail, and a knack for managing complex tasks.

Why Join PUMA?

• Innovative Culture: Work with a brand that’s always pushing the envelope in sports and lifestyle.

• Career Growth: Develop your skills and advance your career within a global leader.

• Team Spirit: Be part of a dynamic, high-energy team that’s committed to excellence.

If you’re ready to lead, inspire, and grow with a brand that’s making strides across the globe, apply today to become PUMA’s next Retail Assistant Store Manager!

Ready to take the next big leap in your retail career? PUMA is on the lookout for a driven and dynamic Retail Assistant Store Manager with a passion for leadership, sales, and creating exceptional customer experiences. If you're eager to help us sprint towards our goal of becoming the Fastest Sports Brand in the world, this is your moment to shine! This is a full-time opportunity within a thriving team - seize the opportunity today!

What You'll Do:

• Lead with Impact: Spend 90% of your time on the sales floor, engaging with customers, coaching your team, and driving results.

• Support Success: Assist the Store Manager in managing the store's operations to consistently achieve or exceed sales, KPIs, and profitability goals.

• Inspire Excellence: Help recruit, train, and develop a high-performing team that embodies PUMA’s brand values.

• Be the Go-To Leader: Step in as the Store Manager whenever needed, ensuring the store runs smoothly and efficiently.

• Drive Performance: Manage payroll, scheduling, and inventory to maintain a profitable and customer-focused store environment.

• Enhance the Customer Experience: Guarantee consistently high standards of service, ensuring every customer leaves with a positive impression of PUMA.

• Execute with Precision: Oversee merchandise handling, loss prevention, and operational compliance to keep the store at its best.

Proveer el más alto nivel de servicio a clientes PUMA dentro de una Retail Store para alcanzar o exceder ventas, KPIs

Requisitos

• 2-4 años de experiencia en management (retail) gestionando equipos y producto.
• Gran habilidad de comunicación y motivación.
• Gran habilidad organizativa y de gestión de tiempo.
• Liderazgo
• MS-Office, Outlook, Internet
• Imprescindible Inglés

Resumen

Gestionar y promover nuestra cultura de venta para la consecución de objetivos.

Funciones

• Responsable de consecución de objetivos (ventas y KPI)
• Garantizar el servicio al cliente
• Pasar el 90% de su tiempo en el piso de venta, interactuando con los clientes, vendiendo y formando al staff
• Dar apoyo al Assistant Store Manager y al Store Manager en la selección y formación
• En ocasiones, responsabilizarse del control del stock, organización del almacén y recepción de la mercancía
• Gestionar Loss Prevention
• Responsable directo del cumplimiento del Loss Prevention dentro de la tienda.
• Gestionar inventario.
• Participar en nuevas aperturas y asistir a todos los trainings requeridos; puede ser necesario viajar
• Mantenimiento del Visual según los estándares de Puma

What We’re Looking For

This isn’t just about managing a store—it’s about maximising potential, creating impact, and leaving a legacy. We’re searching for someone who brings passion, purpose, and leadership to the floor every single day. To thrive in this role, you’ll need:

• Proven Leadership: 2–4 years in retail management, ideally in sports, lifestyle or apparel.

• Sales Expertise: A history of exceeding targets while managing payroll and profitability.

• Team Builder: Someone who can spot talent, develop capability, and foster a culture of success.

• Strong Communicator: Clear, motivating, and customer-focused leadership style.

• Operational Pro: Highly organised, detail-driven, and confident in managing store processes.

• Tech-Ready: Proficient in MS Office, Outlook and retail systems.

What We’re Looking For

• Proven Leadership: 2–4 years in retail management, ideally in sports, lifestyle or apparel.

• Sales Expertise: A history of exceeding targets while managing payroll and profitability.

• Team Builder: Someone who can spot talent, develop capability, and foster a culture of success.

• Strong Communicator: Clear, motivating, and customer-focused leadership style.

• Operational Pro: Highly organised, detail-driven, and confident in managing store processes.

• Tech-Ready: Proficient in MS Office, Outlook and retail systems.

Why Join PUMA?

• Established Team Culture: Take over a store with a motivated, cohesive, and high-performing team.

• Career Growth Potential: Use this 12-month opportunity as a launchpad for future roles within PUMA.

• Global Brand Energy: Work for a world-renowned sports company that backs bold thinking and creative leadership.

Lead with Impact in 2025 – 12-Month Opportunity at PUMA Tawa

Looking for your next big move? Here’s your chance to step into a 12-month fixed term contract as Retail Store Manager at PUMA Tawa—a store with a vibrant, high-performing team and a culture that’s already kicking goals.

You’ll take the reins of a well-run, energised store and lead a passionate team that’s hungry for growth, results, and delivering unforgettable customer experiences. This is more than just maternity leave cover—it’s your opportunity to step into a career-defining role with one of the world’s most exciting sports brands.

What You’ll Do

You’re not just stepping into a store—you’re stepping into a team that’s already thriving. This is your chance to take the lead, build on momentum, and bring your unique leadership spark to an environment that’s hungry for continued success. Here’s what you’ll be driving day-to-day:

• Lead from the Front: Spend 85% of your time on the sales floor, connecting with customers, coaching your team, and driving results.

• Drive Success: Manage day-to-day operations and lead the team to exceed sales, KPI, and profitability targets.

• Inspire and Develop: Recruit, train, and nurture a strong team culture that reflects PUMA’s values and ambition.

• Deliver Excellence: Ensure each customer interaction is elevated with next-level service and energy.

• Own the Operations: Oversee inventory, compliance, and loss prevention to keep the store sharp and seamless.

• Bring the Brand to Life: Lead visual merchandising and marketing initiatives that showcase what PUMA stands for.

• Build for the Future: Champion continuous learning and set your team up for long-term success—even beyond your contract.