• Motivierende Führung und Entwicklung der unterstellten Mitarbeitenden zur Sicherstellung eines hohen Servicelevels
• Steuerung und Management der HR Business Partner des Funktionsbereichs in den strategischen Bereichen Personalplanung, Recruiting & Onboarding, Management, Learning & Development, Performance & Compensation Management, Restrukturierungen und Redundanz
• Erste*r Ansprechpartner*in des zugeordneten Vorstandes sowie deren/dessen direkt unterstellten Führungskräften global; kompetente und vertrauensvolle Beratung der Führungskräfte in allen operativen und strategischen HR- sowie arbeitsrechtlichen Themen
• Beratung und Umsetzung von Reorganisationen sowie Begleitung von Change- und Organisationsentwicklungsprozessen
• Enge, proaktive und konstruktive Zusammenarbeit mit den Regionalen und/oder Area HR Teams zur Umsetzung operativer HR Prozesse
• Enge, proaktive und konstruktive Zusammenarbeit mit allen HR Center of Excellence zur Umsetzung und Weiterentwicklung von Talent Acquisition und Talentmanagement, individueller und Managemententwicklung, Compensation & Benefits, Employer Branding sowie People Technology
• Vertrauensvolle Zusammenarbeit mit dem Betriebsrat, einschließlich der Verhandlung von Betriebs- oder Änderungsvereinbarungen.

• Abgeschlossenes Hochschulstudium, vorzugsweise in Wirtschaft, Psychologie, Rechtswissenschaften oder einem verwandten Bereich
• Mindestens 10-15 Jahre Berufserfahrung im Bereich Human Ressources sowie mehrjährige Führungserfahrung, idealerweise in einem internationalen Umfeld
• Mehrjährige Führungserfahrung, idealerweise in einem internationalen Umfeld und von globalen Teams
• Idealerweise Auslandserfahrung und Erfahrung mit Konzernstrukturen/Matrix-Organisationen
• Tiefgehende Kenntnisse in den Bereichen Personalstrategie, Recruiting, Talentmanagement, Compensation & Benefits, Employer Branding und Arbeitsrecht
• Ausgeprägte Führungs- und Coaching-Kompetenzen sowie die Fähigkeit, Teams zu motivieren und zu inspirieren
• Exzellente Kommunikations- und Kollaborationsfähigkeiten, insbesondere im Umgang mit Führungskräften und Betriebsrat
• Erfahrung in Budgetplanung und -Management
• Verhandlungssichere Deutsch- und Englischkenntnisse.

Reports to: Senior Manager HR (Retail North & East)

Position Summary: The Retail HR role partners closely with retail operations to support people-related initiatives across stores. The role focuses on driving hiring, employee engagement, capability development, and compliance while building a strong connect with store teams and supporting the overall employee experience in the region.

Key Objectives:

• Manage the end-to-end employee lifecycle for retail employees including recruitment, onboarding, engagement initiatives, training and development, and exit interviews.

• Drive hiring across retail stores by identifying and leveraging both internal and external recruitment sources to ensure timely closure of open positions.

• Partner with retail operations stakeholders and store managers to understand manpower requirements and support people-related decisions across stores.

• Assess behavioral and capability development needs of store employees and coordinate relevant training programs with internal or external trainers.

• Plan and manage the monthly employee engagement calendar across stores to strengthen employee connect and morale.

• Coordinate and ensure timely and accurate submission of payroll inputs for retail employees.

• Conduct regular store visits to interact with employees, gather feedback, understand on-ground challenges, and support resolution of employee concerns.

• Track attrition trends and employee feedback across stores and work with business leaders to drive retention and employee experience initiatives.

• Ensure effective implementation of company policies across stores and monitor compliance with statutory requirements, including maintenance of statutory registers and documentation.

• Actively participate in various company forums and people initiatives within the organization.

Eligibility Criteria And Functional  Competencies Required:

• MBA / PGDM students specializing in HR or related fields.

• 2–4 years of HR experience, preferably in retail, hospitality, or other customer-facing industries.

• Prior experience in managing store hiring, employee engagement, and HR operations will be an advantage.

• Good communication and coordination skills.

• Working knowledge of MS Excel and PowerPoint.

• Ability to manage multiple tasks and work with multiple stakeholders.

The Benefits Specialist sits within the People & Organization team and is responsible for health & welfare programs, retirement plans & wellbeing across US & Canada.  The Benefits Specialist will serve as the primary point of contact for employee questions, driving understanding and helping maximize the benefit programs.  The Benefits Specialist is an individual contributor, reporting to the Head of People Rewards, and plays an essential role in the P&O team.

Responsibilities

• Serve as a trusted and reliable source for 1000+ employees in US and Canada through timely and value added support.
• Act as a liaison between health & welfare and retirement plan representatives and employees to trouble shoot any benefits issues, claims and concerns.
• Maintain and manage relationships with benefit vendors in US and Canada.
• Prepare and develop communication and educational materials for employees; ensure timely distribution of benefits package for all newly eligible employees.
• Manage the annual Open Enrollment process for all employees by communicating plan changes, educating employees on plans, monitoring enrollments and changes in self-service system and managing the Benefit Fairs in Assembly & CPG Corporate locations.
• Approve and maintain all benefit enrollments and changes, as well as monitoring plan administration in Workday HRIS; complete ad-hoc reporting for audit purposes.
• Audit and pay invoices for benefit plans including retirement plans & fundings.
• Ensure compliance with state/provincial and federal laws and regulations.
• Create and roll out monthly Newsletters, annual Flu Shot clinics, Wellbeing Events, etc.
• Partner with internal stakeholders/groups including Finance, Tax, Payroll, HRIS
• Manage the Tuition Reimbursement and Charitable Donation Match Programs
• Provide effective, creative and objective input on renewals and plan designs by studying employee trends and developments in benefits offered by other organizations.
• Identify opportunities within the current plans and programs and make recommendations for process and work flow improvements.
• Integrate as a member of the broader HR Team.
• Assist on Benefits and departmental projects where necessary.

• Bachelor’s degree required.
• 3+ years of experience in Human Resources Benefits and HRIS.
• Strong communication skills required.
• Must be flexible and comfortable with managing multiple priorities.
• Workday experience beneficial.
• Proficiency in working with Microsoft Office.
• Must be service focused, creative, and possess strong analytical, presentation, problem solving and decision-making abilities.
• Must be a self-starter with proven ability to work independently.
• Results oriented with ability to work within demanding time frames.
• Some limited travel may be required to support other corporate locations during Open Enrollment.

The hiring range base pay for this position is $62,700-$83,380 + Bonus + Benefits

(Benefit Summary Corporate) 

Pay may vary depending on job-related knowledge, skills, and experience.

The Payroll Manager sits within the People & Organization team and is responsible for end-to-end administration of payroll activities for approximately 3,000 employees in US & Canada.  The Payroll Manager will manage the payroll processing, tax remittances, reconciliations, reporting and related compliance requirements while serving as a key point of contact for employees, vendors and internal stakeholders.  The Payroll Manager is an individual contributor, reporting to the Director People Technology & Operations, and plays an essential role in the P&O team.

• Support and maintain multi-state (US) and multi-province (Canada) payroll
• Reconcile and audit all timecards for hourly paid staff in US and Canada using Workday and Kronos Dimensions
• Fully own the entire payroll process from start to finish, consistently monitoring the process for enhancement and efficiency increases
• Create & load Workday EIBs for Payroll Inputs, Off-Cycles and various other payroll transactions
• Ensure accurate calculations for all wages, taxes, benefit deductions, etc. (including reversals, voids, and on-demand payments)
• Process, balance and transmit payroll files on a weekly and semi-monthly basis from Workday to OSV
• Understand, process, reconcile and transmit all quarterly and annual tax files from Workday to OSV
• Manage registrations and access points for all state and provincial payroll tax accounts
• Administer monthly invoices for timely AP processing of state and provincial tax, worker’s compensation, etc.
• Complete all year-end processing for US and Canada with respective agencies (W2, W2c, T4, RL-1, T2200, etc.)
• Ensure proper calculation and grants of all accrual plans
• Update and maintain all employee garnishments for US and Canada
• Investigate complex payroll issues, identify causes, and formulate recommendations
• Interface with Accounting/Finance for issue resolution, data integrity, and successful monthly close
• Work with People Rewards Team on calculations and preparation for all leave of absence pay inputs
• Accountable for producing, sharing necessary reports from Workday & Kronos Dimensions
• Responsible for adhering to ROE compliance with filings and delivery
• Respond timely and professionally to internal customer inquiries regarding all payroll issues
• Manage and complete Annual Worker’s Compensation audit with external agency
• Work alongside VP Corporate Tax to comply with Unclaimed Property processes
• Liaison with Finance, Corporate & Retail P&O Partners ADHOC processing items, bonus calculations, etc.
• Additional payroll related reporting, audits & projects as needed

• Associates Degree in Accounting or Finance preferred
• Minimum of 2-4 years of experience processing US multi-state payroll required (30+ states, including Puerto Rico); and processing Canada multi-provincial payroll
• Understanding of Payroll Tax Compliance in US and Canada
• Experience working with Kronos UKG, Workday and OSV systems highly desirable
• Comprehensive knowledge of Canadian Federal and Provincial Tax Regulations and in-depth knowledge of Employment Standards
• Strong analytical and problem-solving skills required and demonstrated ability to see big picture
• Excellent attention to detail
• Must be well organized with proven ability to manage multiple priorities and strong interpersonal skills
• Ability to deal sensitively with confidential material
• Proficiency with Excel and other MS Office applications required
• Demonstrated ability to quickly learn systems and processes

The hiring range base pay for this position is $57,00-$75,810 + Bonus + Benefits

(Benefit Summary Corporate) 

Pay may vary depending on job-related knowledge, skills, and experience.

Lead and shape the SEA Retail Training strategy, frameworks, and capability agenda across Owned & Operated (O&O) stores, Partner stores, and Wholesale retail environments. The role operates as a regional training hub, responsible for strategy, content development, digital learning enablement, and performance insights, while working closely with Retail Operations and Wholesale teams to ensure effective execution and measurable business impact across all retail channels.

Task 1: Retail Training Strategy & Frameworks
•    Define and drive the SEA Retail Training strategy aligned with company direction, retail priorities, and commercial KPIs.
•    Design and deploy regional training frameworks across core pillars: Selling Skills, Product Knowledge, Leadership & Coaching, Brand & Customer Experience.
•    Translate global initiatives into SEA-relevant, executable training programs for O&O, Partner, and Wholesale channels.

Task 2: Regional Capability & Flagship Programs
•    Design, launch, and govern regional capability programs, including: Running / NITRO Expert Program, Customer Experience (CX) initiatives, Safe Size Foot Scanner initiatives.
•    Establish certification standards, assessment criteria, and performance benchmarks.
•    Continuously refine programs based on business performance and market feedback.
•    Ensure training, adoption, and sustainment plans are in place for all retail technology rollouts.

Task 3: Digital Learning & Platform Enablement
•    Own the SEA digital learning strategy, including content design, platform governance, and vendor evaluation.
•    Ensure learning solutions are retail-friendly, mobile-first, and scalable across all channels.
•    Oversee development of e-learning modules, micro-learning, videos, and training toolkits to support seasonal and ongoing training needs.

Task 4: Stakeholder & Enablement Leadership
•    Act as a strategic partner to Retail Operations, Wholesale, P&O, Merchandising, Marketing, and Global teams.
•    Enable O&O, Partner, and Wholesale teams through Train-the-Trainer models, digital toolkits, and governance frameworks, rather than direct store-level delivery.
•    Facilitate regional workshops, summits, and capability upskilling sessions.

Education: Bachelor’s degree in business management, psychology or relevant studies.

Professional: 8-0 years of experience in retail training, capability development, or people development. Proven regional or multi-market experience. Strong understanding of own & operated, and partner / wholesale retail models. Excellent stakeholder management and communication skills.

IT Skills: Advanced proficiency in PowerPoint for executive-ready training decks and storytelling. Strong working knowledge of Excel for basic data analysis, tracking, and reporting. Experience with digital learning platforms (LMS/LXP), including content deployment, tracking, and vendor coordination. Familiarity with customer experience and store execution tools (e.g. Qualtrics, Falcony or similar platforms).

Language Skills: English and local language

This position is responsible to analyze regional retail training performance and business data to provide insights, reporting, and recommendations that support data-driven decision-making across SEA.

Task 1: Training Performance Analytics & Insights
•    Develop and maintain regional dashboards covering Sales, CX, Product, E-learning, and Operations metrics.
•    Analyse training and performance data to identify trends, gaps, and improvement opportunities.
•    Provide clear, actionable insights to SEA and market stakeholders.

Task 2: Reporting & Governance
•    Prepare regular training performance reports for SEA and Global stakeholders.
•    Ensure consistent KPI definitions, tracking, and reporting across all markets.
•    Support governance of training metrics and data quality.

Task 3: Data Enablement & Stakeholder Support
•    Partner with Retail Operations, CX, and Digital teams to align data inputs and outputs.
•    Support leadership presentations with data-driven insights and recommendations.
•    Improve data literacy and reporting understanding within the training community.

Task 4: Continuous Improvement
•    Identify risks, gaps, and improvement opportunities within regional training programs.
•    Recommend enhancements to training frameworks, tools, and measurement approaches.
•    Ensure consistent KPI tracking and governance across all SEA markets.

Education: Bachelor’s degree in business, Analytics, Human Resources, Learning & Development, or relevant studies.

Professional: A minimum 4 years' experience in analytics, reporting, performance management, CX analytics, or training effectiveness measurement. Proven experience working with data, dashboards, and performance reporting in a regional or multi-market environment. Experience in retail, consumer experience, or operations-driven environments is an advantage.

IT Skills: Advanced proficiency in Excel (pivot tables, formulas, data analysis).
Strong PowerPoint skills for insight storytelling and leadership presentations.
Experience working with dashboards, BI tools, or analytics platforms (e.g. Qualtrics, Power BI, Tableau, or similar). Comfortable managing large datasets and ensuring data accuracy.

Language Skills: Strong written and spoken in English
 

This position is responsible to plan, manage, and optimize the SEA digital learning platforms and e-learning programs, ensuring scalable, engaging, and measurable training delivery across all SEA retail markets.

Task 1: Digital Learning Program Management
•    Develop, plan, and manage SEA e-learning programs in line with SEA retail training strategy.
•    Own end-to-end management of SEA digital learning platforms, including content upload, maintenance, and troubleshooting.
•    Ensure digital learning solutions are scalable, accessible, and aligned with regional training standards.

Task 2:  E-Learning Content Development
•    Convert classroom-based training materials into engaging digital and micro-learning formats.
•    Develop interactive e-learning modules, quizzes, and assessments using approved authoring tools.
•    Ensure digital learning content supports key retail capability areas including Selling, Product, CX, and Compliance.

Task 3: Rollout, Tracking & Compliance
•    Coordinate SEA-wide e-learning rollouts in collaboration with Retail Operations teams.
•    Track participation, completion, and compliance of mandatory learning programs.
•    Ensure learning programs are completed within agreed timelines.

Task 4: Platform Governance & Continuous Improvement
•    Maintain content accuracy, version control, and platform stability.
•    Identify opportunities to improve learner engagement and usability.
•    Support continuous improvement of digital learning effectiveness through data analysis and feedback.

Education: Bachelor’s degree in education, Learning & Development, IT, Business, or related field.

Professional: A minimum 4 years of experience in e-learning development, LMS administration, or digital learning. Experience supporting learning programs across multiple markets is an advantage. Exposure to retail or consumer-facing environments is preferred.
IT Skills: Experience with e-learning authoring tools (e.g. EasyGenerator, Articulate, or similar). Proficient in LMS administration and content management. Comfortable working with digital platforms, data tracking, and reporting tools.

Language Skills: Strong written and spoken English.

 

This position is responsible to develop, plan, and govern the SEA retail training content and regional training programs, ensuring alignment with retail strategy, brand standards, and seasonal priorities. This role leads content creation and program management to enable Retail Operations teams to execute training effectively at store level.

Task 1: Retail Training Content Development
•    Develop, plan, and maintain SEA-level retail training content aligned with retail strategy and brand priorities.
•    Create high-quality, visually engaging training materials using PowerPoint, ensuring clarity, storytelling, and retail relevance.
•    Design and produce visual learning assets, including product cards, job aids, infographics, and quick reference guides.
•    Develop short-form training videos (e.g. product features, selling techniques, coaching tips) using basic video editing tools such as CapCut or equivalent.
•    Translate product, campaign, and merchandising strategies into compelling, retail-ready training storytelling across multiple formats (slides, visuals, videos).
•    Ensure all content is practical, engaging, and easily executable by Retail Operations teams at store level.

Task 2: Regional Training Program Management
•    Plan, manage, and coordinate SEA regional training programs (e.g. NITRO Expert, CX Champion, WOW Bill, seasonal focus programs).
•    Support rollout planning, timelines, and execution readiness in partnership with Retail Operations.
•    Ensure program standards, content, and tools are clearly communicated and aligned across markets.
•    Collect qualitative feedback from markets to support continuous program improvement.

Task 3: Seasonal & Campaign Training Support
•    Lead development of seasonal product training decks, videos, and supporting tools aligned with SEA and Global timelines.
•    Ensure timely delivery of training materials to support product launches and key campaigns.
•    Adapt global training materials to meet SEA needs while maintaining content governance.

Task 4: Content Governance & Continuous Improvement
•    Work closely with SEA Merchandising, Marketing, and Retail stakeholders to identify training needs and priorities.
•    Maintain consistency, accuracy, and quality of training materials across all SEA markets.
•    Manage and organise centralized regional content libraries.

Task 5: Innovation & Learning Trend Adoption
•    Stay up to date with learning design trends, retail training tools, and digital learning innovations.
•    Continuously improve training content formats (e.g. micro-learning, short videos, blended learning).
•    Explore and recommend new tools or approaches to enhance training effectiveness and engagement.

Education: Bachelor’s degree in business, Education, Learning & Development, Marketing, or relevant studies.

Professional: A minimum of 6 years' experience in retail training, learning & development, or product training. Proven experience in managing regional training programs or initiatives. Experience working with cross-functional stakeholders in a regional environment. Exposure to sportswear, fashion, footwear, or lifestyle retail is an advantage.

IT Skills: Advanced PowerPoint skills with strong visual and instructional design capability. Experience with content creation tools such as Canva, Photoshop, or similar. Basic video editing skills using tools such as CapCut or equivalent. Familiarity with e-learning platforms and digital learning tools.

Language Skills: Strong written and spoken English.