Eligibility Criteria and Functional Competencies Required

•Educational qualifications: MBA or Undergrad degree from top-tier Educational Institution ; MBA preferred but not mandatory

•Minimum 3 years of hands-on project implementation experience in POS Implementation and Support

•Knowledge of SAP Retail Business Process.

•Excellent spreadsheet manipulation and modelling skill

•Excellent writing, presentation, communication and organization skills

•Entrepreneurial spirit and energy 

•A passion for Digital, eCommerce and Sports, and the convergence of these areas

Key Objectives:

•Participate in the POS implementations/enhancement project through configuration of POS and ERP systems

•Support & resolve user issues on daily basis and in a timely manner

•Communication and coordination with internal and external business partners

•Assist with reporting requirements / exports from SAP / other systems

•Facilitate system changes according to Business Requirements & Change Requests

•Gather user's requirements & translate into functional enhancement requests (no coding needed)

•GAP analysis of businesses process vs requirements vs system capabilities / functionality

•Provide user training and system documentation

•Prepare testing and conduct user acceptance test with users

• Proven experience with cloud platforms, particularly in a 21Vianet or Microsoft Azure environment
• Strong understanding of cloud architecture and services (IaaS, PaaS, SaaS)
• Good understanding of IAM, virtualization, and containerization technologies
• Excellent problem-solving skills and the ability to work in a fast-paced environment
• Experience with CI/CD pipelines and deployment automation
• Understanding of Azure Landing Zone Concept
• Motivated, team-oriented, and easily adapt to work collaboratively across teams in a multi-cultural environment
• Excellent English communication skills written and spoken, able to translate business request into technical requirements
• Ability to communicate in Mandarin Chinese is a plus
• Willingness to work in non-standard PH time schedules (24/7)
• Available for travel for onsite support and training

As a Cloud Engineer 21Vianet, you will be instrumental in architecting, optimizing, and maintaining our cloud solutions to ensure operational excellence. You will work closely with various teams to deploy and manage scalable and secure cloud infrastructure that meets our business needs.

• Troubleshoot and resolve issues related to 21vianet & Microsoft Azure cloud infrastructure, services, and applications
• Monitor system performance and troubleshoot and anomalies promptly
• Design, develop and deploy cloud-based solutions in alignment with business objectives.
• Develop and maintain Infrastructure as Code (IaC) templates using tools like Terraform.
• Collaborate with cross-functional teams to ensure compliance with security policies and regulations.
• Optimize cloud resources for performance, cost and scalability
• Provide technical expertise and support for cloud-related projects and initiatives
• Stay current with emerging cloud technologies and trends to drive continuous improvement
• Transfer and adapt global policies, configuration, and guidelines to 21Vianet environment