• A strong foundation in customer service or sales
• Proactive and detail oriented
• Ability to manage multiple stakeholders across different functions.
• An analytical mindset with trend identification.
• A university degree in business or equivalent, ideally with a focus on sales, supply chain, or finance.
• Advanced Microsoft Office skills and knowledge of SAP (preferred).
• 2+ years of experience in sales or customer service, ideally in sports, FMCG, or consulting industries.
• Competent in data analysis, relationship management, and customer service.
• Strong in initiative, attention to detail, presentation, and communication.

The role of the Customer Service Representative is to support the front-end Key Accounts & Field Accounts sales force in delivering profitable, sustainable market share and net sales growth by offering reliable, relevant, and competitive service levels to assigned accounts.

You will work collaboratively with multiple departments to ensure accurate and full deliveries, contributing to the overall success of the business.

Why Join PUMA?

At PUMA, we provide an environment where innovation and performance thrive. Joining us means being part of a global brand that is passionate about sport and the power of team spirit. You’ll work alongside dedicated and driven individuals, pushing boundaries to elevate customer satisfaction, drive market share growth, and help shape the future of retail.

Your Role:

• To support the implementation of the strategy for the Customer Service function with the aim of effectively and efficiently providing best in class service standards to all accounts.

• To ensure market competitive reliability and responsiveness to assigned Accounts in regards to order entry support, orderbook deliveries and conversions, complaints, returns and order releases.

• To facilitate cross functional alignment and communication between key stakeholders – Key and Field Sales Account team, Purchasing, Demand Planning, Operations and IT – ensuring assigned account needs and requirements are addressed.

• To support the Customer Service team and Fulfillment teams in relevant reporting generating insight and transparency to the sales performance for related accounts – orderbook, forecasting and budget compliance / achievement.

• To measure progress on own KPIs and ensure continuous improvement on PUMA account management and service levels.

You bring 3+ years of experience in retail construction or facilities, a cool head under pressure, and the ability to lead projects from the ground up.
 

Why PUMA?

• Global brand, high-impact projects

• Competitive salary & career growth

• Exclusive team perks & supportive culture

At PUMA, we’re powered by people. We welcome all backgrounds and experiences to help us create a workplace that’s dynamic, supportive, and driven by shared success.

Apply now and help shape the future of PUMA’s retail experience across Oceania.

Build Bold with PUMA

At PUMA, we don’t follow trends, we build spaces that set them. We're looking for a driven Store Development & Maintenance Manager to lead new store builds, refurbishments, and ongoing maintenance across our retail network in Oceania.

Lead end-to-end retail construction and maintenance projects that align with global standards on time, on brand, and on budget.
 

You’ll be responsible for:

• Delivering full-cycle store development: design, contractor management & build

• Ensuring seamless store rollouts in partnership with Ops, IT, Finance & VM

• Leading preventative and reactive store maintenance across the fleet

• Managing vendors, costs, and compliance with sharp attention to detail

• 1–2 years’ experience in a retail or customer service environment (apparel or footwear a bonus).

• Sales confidence and the ability to connect with customers in a fast-paced setting.

• Clear communication and a positive, team-first attitude.

• Quick thinking under pressure and a solutions-focused mindset.

• Passion for sport, fashion, and great service.

Step Up. Stand Out.
Join PUMA Australia as a Full-Time Retail Sales Associate

At PUMA, we move fast, think bold, and never settle. We’re looking for passionate, high-energy individuals to join our team as Full-Time Retail Sales Associates. If you’re all about delivering great vibes, smashing sales, and repping a global sports and lifestyle brand—this is your next move.

What You’ll Do:

• Drive Results: Meet and exceed sales goals, delivering strong performance each shift.

• Create Impact: Deliver confident, memorable customer service that reflects our brand.

• Stay Ready: Complete product and service training so you’re always in the know.

• Keep It Fresh: Support visual merchandising and store standards to create an inspiring space.

• Work as One: Bring the energy, support your team, and contribute to a winning store culture.

We’re after more than experience, we want energy, leadership, and a passion for winning. As Assistant Store Manager at PUMA Watertown, you’ll inspire your team, lead from the front, and help drive one of our top-performing stores.

• Leadership Experience: 2–4 years in retail management, ideally in apparel or footwear.

• Sales-Driven Mindset: Proven ability to smash targets while delivering standout customer service.

• High Energy & Flexibility: Adaptable, proactive, and ready to lead in a fast-paced environment.

• Customer Focus: You know how to connect, engage, and build loyalty.

• Availability: Ready to work weekends, evenings, and retail peak periods—when it counts most.
   

Why Run with PUMA?

• Competitive salary + performance bonuses

• Career growth & leadership development

• Generous PUMA product discounts

• Fun, fast-paced team culture

• Opportunity to lead one of Oceania’s best-performing stores

Ready to level up?
Apply now and bring your leadership game to PUMA Watertown.

Lead. Inspire. Succeed.
Assistant Store Manager – PUMA Watertown

PUMA Watertown is a fast-paced, high-energy environment where results, teamwork, and passion lead the way. We're on the hunt for a driven Assistant Store Manager ready to take charge and help lead this powerhouse to new heights.

• Lead with Purpose: Support the Store Manager in creating a high-performance culture.

• Drive Results: Hit and exceed sales, service, and KPI targets.

• Develop Talent: Coach, mentor, and grow a passionate team.

• Own the Floor: Champion the customer experience and energise the sales environment.

• Keep Us Running: Oversee ops, manage stock, and support loss prevention.

• Step Up: Take charge in the Store Manager’s absence and keep the momentum strong.

• 1–2 years’ experience in a retail or customer service environment (apparel or footwear a bonus).

• Sales confidence and the ability to connect with customers in a fast-paced setting.

• Clear communication and a positive, team-first attitude.

• Quick thinking under pressure and a solutions-focused mindset.

• Passion for sport, fashion, and great service.

Step Up. Stand Out.
Join PUMA Australia as a Part-Time Retail Sales Associate

At PUMA, we move fast, think bold, and never settle. We’re looking for passionate, high-energy individuals to join our team as Part-Time Retail Sales Associates. If you’re all about delivering great vibes, smashing sales, and repping a global sports and lifestyle brand—this is your next move.

What You’ll Do:

• Drive Results: Meet and exceed sales goals, delivering strong performance each shift.

• Create Impact: Deliver confident, memorable customer service that reflects our brand.

• Stay Ready: Complete product and service training so you’re always in the know.

• Keep It Fresh: Support visual merchandising and store standards to create an inspiring space.

• Work as One: Bring the energy, support your team, and contribute to a winning store culture.

• 1–2 years’ retail experience (apparel or footwear a bonus) with proven sales results.

• Sales instinct and a talent for turning connections into conversions.

• Strong communicator who thrives in fast-paced, team-driven environments.

• Cool under pressure and ready to problem-solve on the spot.

• Genuine passion for sports, fashion, and delivering next-level retail experiences.

Why PUMA?
This isn’t just a job, it’s your chance to join a global powerhouse that’s fearless, fast, and always ahead of the game. At PUMA, you’ll grow your skills, wear the freshest gear, and work with a team that plays to win.

Ready to race with us?
Apply now and step into the PUMA arena.

BE PROUD - BE PUMA

Sprint Into Action with PUMA Australia!
Join Us as a Casual Retail Sales Associate

At PUMA, we don’t just follow trends, we set them. We're on the lookout for energetic, driven individuals to join our team as Casual Retail Sales Associates. If you're ready to bring the heat, create standout customer moments, and rep one of the world’s leading sports brands, this is your shot.

What You’ll Do:
Step onto the sales floor and into the fast lane. As a Casual Retail Sales Associate, you’ll fuel our customers’ passion and drive results with every shift.

• Crush Targets: Hit sales goals and KPIs, keeping PUMA top-of-mind for every customer.

• Deliver WOW Service: Create memorable experiences that reflect PUMA’s bold, energetic vibe.

• Stay Sharp: Complete product and sales training so you're always ready to lead the way.

• Protect the Brand: Support Loss Prevention and smooth daily operations.

• Keep It Fresh: Maintain visual merchandising standards that turn heads.

• Own the Hustle: Help with new store setups, closures, and bring energy to every team shift.
   

Ready to run with us? Let’s make it happen.

• 1–2 years’ retail experience (apparel or footwear a bonus) with proven sales results.

• Sales instinct and a talent for turning connections into conversions.

• Strong communicator who thrives in fast-paced, team-driven environments.

• Cool under pressure and ready to problem-solve on the spot.

• Genuine passion for sports, fashion, and delivering next-level retail experiences.

Why PUMA?
This isn’t just a job, it’s your chance to join a global powerhouse that’s fearless, fast, and always ahead of the game. At PUMA, you’ll grow your skills, wear the freshest gear, and work with a team that plays to win.

Ready to race with us?
Apply now and step into the PUMA arena.

BE PROUD - BE PUMA

Sprint Into Action with PUMA Australia!
Join Us as a Casual Retail Sales Associate

At PUMA, we don’t just follow trends, we set them. We're on the lookout for energetic, driven individuals to join our team as Casual Retail Sales Associates. If you're ready to bring the heat, create standout customer moments, and rep one of the world’s leading sports brands, this is your shot.

What You’ll Do:
Step onto the sales floor and into the fast lane. As a Casual Retail Sales Associate, you’ll fuel our customers’ passion and drive results with every shift.

• Crush Targets: Hit sales goals and KPIs, keeping PUMA top-of-mind for every customer.

• Deliver WOW Service: Create memorable experiences that reflect PUMA’s bold, energetic vibe.

• Stay Sharp: Complete product and sales training so you're always ready to lead the way.

• Protect the Brand: Support Loss Prevention and smooth daily operations.

• Keep It Fresh: Maintain visual merchandising standards that turn heads.

• Own the Hustle: Help with new store setups, closures, and bring energy to every team shift.
   

Ready to run with us? Let’s make it happen.

• Degree Qualified: University degree in business (or equivalent), ideally with a focus in sales, retail, or marketing.

• Game Experience: 2+ years of experience in Sales, Retail, or Marketing—bonus points for time spent in Sport, FMCG, or Consulting.

• Strong Skillset: Top-tier communication and negotiation skills with sharp planning, organization, and presentation game.

• High Energy, High Impact: Proactive, driven, and performance-oriented with a love for results and data-driven decision making.

• Tech-Ready: Proficient in MS Office, especially Excel and PowerPoint—tools of the trade for top performers.
  
  This is your shot to lead, inspire, and perform at pace. Game on.
  
  BE PROUD - BE PRESENT - BE PROACTIVE

Key Account Playmaker – Step Up. Stand Out. Win Big.

At PUMA, we play fast, bold, and smart. As a Key Account Playmaker, you’ll lead the charge in driving profitable growth, managing key account partnerships, and executing winning strategies—all while staying true to our brand and delivering against commercial goals.
 

What You’ll Do:

• Drive account performance and manage all business activities across assigned accounts.

• Lead the GTM process—strategy sessions, range reviews, and sell-in meetings.

• Hit seasonal sell-in and sell-thru targets, monitor order conversion, and track KPIs.

• Report on sales, margin, and market insights; analyse competitor moves and customer performance.

• Champion a high-performance culture and support team development.

You’re not just an HR professional - you’re a people champion, culture builder, and strategic thinker who thrives in a fast-moving, dynamic & high-impact environment.

Here’s how you’ll make your mark:

• Serve as a strategic partner to senior leaders, aligning people priorities with business outcomes

• Collaborate with managers to strengthen team capability, boost engagement, and lift performance

• Work closely with the Director of People & Organisation to shape and embed people strategies that drive long-term success

• Lead workforce planning to ensure structure, capability, and talent are fit for future growth

• Identify high-potential talent and build clear succession and development pathways

• Guide leaders through change, transformation, and business evolution with confidence and clarity

• Identify commercial opportunities to optimise people costs and improve operational efficiency

• Handle complex employee relations matters with professionalism, empathy, and compliance

• Oversee core HR operations from contracts and data accuracy to system updates with a strong attention to detail

• Localise and implement global P&O initiatives across the business

  Champion a culture of high performance through coaching, feedback, and continuous development

• Manage workers’ compensation claims and coordinate return-to-work plans in line with legislative requirements.

What We Are Looking For

• 5+ years of HR experience, including at least 3 years in a business partnering role.

• Background in retail, wholesale, or fast-paced environments preferred

• Comfortable working with HRIS systems (Workday ideal) and interpreting HR data

• Strong skills in talent acquisition, performance management, and succession planning

• Proficient in Excel, including pivot tables, lookups, and basic reporting

• Strong knowledge of and experience managing workers’ compensation and return-to-work cases

• Strong communicator with the ability to influence and build trust

• Solid track record in employee relations and coaching managers through complex issues

• Brings positive energy, a team-first mindset, 'get it done' attitude and knows how to make work fun while getting things done

• Must have Australian permanent residency or full working rights

Why PUMA?

At PUMA, we are more than just a sports brand—we are a team of innovators and industry leaders committed to excellence. Here’s what you can expect:

• Product perks: 45% team discount plus free product on day one — because you should wear what you help build.

• Wellbeing support: Physical and mental wellbeing programs, plus a free onsite gym at our Moorabbin HQ.

• Leave & flexibility: 14 weeks paid parental leave, birthday leave, moving house leave, flexible hours, and hybrid working options.

• Career & culture: Grow with a global brand, backed by a supportive team, real development opportunities, and a culture that values people as much as performance.

Big things are happening at PUMA Australia! As we continue to push the boundaries of sport and style, we’re gearing up for an exciting move to our brand-new, state-of-the-art office in Cremorne in early 2026. This cutting-edge space will fuel collaboration, creativity, and the unstoppable energy that defines PUMA within the sport & style hub of Melbourne!

Think you don’t tick every box? That’s okay!
Studies show that women and underrepresented groups often only apply when they meet 100% of the criteria... but you don’t need to. If this role excites you and you bring relevant experience or potential, we want to hear from you. Let us be the judge - your next big opportunity might start right here.

PUMA is one of the world’s leading sports brands, driven by innovation and a commitment to performance. At PUMA Oceania, we believe in pushing boundaries and empowering individuals to excel.

Are you passionate about people, business, and building a culture where teams thrive?

We’re on the hunt for an energetic, people-first HR professional to join us as our People & Organization Partner. In this role, you’ll support our Oceania team across all things people - from talent and development to coaching, compliance, and culture. This role will report in the Director of P&O for Oceania.

This is a role for someone who loves variety, lives for meaningful conversations, and knows how to balance business strategy with human connection. If you're someone who can switch between data, development, and dialogue (and still make it feel easy) we want you on our team.

What You Bring:

• Experience: 1-2 years in a customer-focused retail environment, ideally in apparel or footwear, with a track record of smashing sales goals.
• Sales Savvy: Proven ability to exceed targets, especially in a commission-based role, and a natural flair for connecting with customers.
• Communication Skills: Strong ability to convey information and ideas clearly, whether it’s one-on-one with customers or presenting to a group.
• Problem-Solving: Ability to think on your feet and navigate complex situations with ease.
• Passion for Retail: A love for sports, fashion, and creating memorable customer experiences.

Why PUMA?

At PUMA, we’re more than just a brand—we’re a community of passionate individuals driven by the thrill of pushing boundaries and exceeding expectations. As a Retail Sales Associate, you’ll be empowered to make an impact, develop your skills, and grow your career in a fast-paced, exciting environment. Plus, you’ll get to wear the coolest gear while doing it!

Ready to Run with Us?

If you’re ready to take your retail career to the next level and be a part of something extraordinary, we want to hear from you. Apply today and let’s shape the future of sports retail together!

PUMA—Forever Faster.

Join the PUMA Team: Be the Game-Changer in Retail!

Are you ready to unleash your potential and run with the world’s fastest sports brand? At PUMA, we don’t just sell sportswear—we embody the spirit of performance and speed. We're on the lookout for dynamic Retail Sales Associates who are passionate about providing top-tier customer service and driving sales to new heights. If you're ready to sprint towards success, this is your moment!

Your Mission:

As a Retail Sales Associate at PUMA, you'll be at the forefront of our retail experience. Your role will go beyond selling; you'll be shaping the customer journey and ensuring every interaction leaves a lasting impression. Your key responsibilities include:

• Achieve and Exceed Goals: Consistently hit and surpass sales targets, KPIs, and profitability goals, ensuring that PUMA stays ahead in the race.
• Deliver Unmatched Customer Service: Provide every customer with an unforgettable experience that embodies PUMA’s values and service excellence.
• Continuous Learning: Complete all required training programs to stay ahead of the game and drive outstanding results.
• Champion Loss Prevention: Stay vigilant and proactive in safeguarding our store’s assets through education and adherence to protocols.
• Merchandising Excellence: Ensure every product is displayed to perfection, maintaining PUMA’s visual standards and creating a vibrant shopping environment.
• Operational Mastery: Execute and process merchandise efficiently, ensuring smooth operations and a seamless shopping experience.
• Contribute to the Team: Be a vital part of our store’s success, whether it’s supporting new store openings or maintaining store conditions.

What Does It Take to Thrive in the Pop-Up Jungle?

We’re not just after people who can sell sneakers — we’re after personalities that pack a punch. The kind who thrive in chaos, live for fast-paced shifts, and bring the vibe every time they clock in.

What You’ll Be Doing:

• Turning heads with next-level customer service

• Smashing sales and KPIs like a boss

• Keeping the pop-up fresh, slick, and visually on point

• Helping us build hype and repping PUMA with pride

What You’ll Bring:

• Retail experience (bonus points if you’ve danced through sales floors before)

• A vibe that matches our fire — upbeat, bold, and all about that team energy

• Flexibility to roll with weekends, late nights, and surprise shifts

• The kind of attitude that makes customers come back just to say hey

Why PUMA?

This isn’t just a job—it’s your chance to be part of a global powerhouse that’s redefining sports and fashion. At PUMA, you’ll be part of a team that’s fast, fearless, and unstoppable. You’ll have the opportunity to showcase your talents, grow your skills, and contribute to a brand that’s always ahead of the game. Plus, you’ll do it all while sporting the coolest gear on the market.

So, if you’re ready to pop off with us and make retail anything but boring, hit that apply button.

POP UPS ARE COMING. ARE YOU READY TO POUNCE?

POP UPS ARE COMING!

Casual Retail Sales Associates – PUMA

Calling all retail rebels, streetwear fanatics, and hype hunters! PUMA is hitting the streets with Pop Up energy — and we want YOU along for the ride.

We’re gearing up to GO WILD with pop-up sites like you’ve never seen before. Think fresh fits, big vibes, and an electric atmosphere where no two days are the same.

If you’ve got:

• Energy that can’t be contained

• A sixth sense for killer customer vibes

• Hustle in your DNA

• A love for sneakers, sport, and standing out

Then it’s time to lace up. We’re on the hunt for Casual Sales Associates who can deliver the heat and keep up with our fast-paced, pop-up magic. You’ll be on the frontlines of the brand, making sure every customer leaves feeling like a legend.

Note: This exciting opportunity is for a fixed term, with an expected end date of February 2026

What Does It Take to Thrive in the Pop-Up Jungle?

We’re not just after people who can sell sneakers — we’re after personalities that pack a punch. The kind who thrive in chaos, live for fast-paced shifts, and bring the vibe every time they clock in.

Note: This exciting opportunity is for a fixed term, with an expected end date of February 2026

What You’ll Be Doing:

• Turning heads with next-level customer service

• Smashing sales and KPIs like a boss

• Keeping the pop-up fresh, slick, and visually on point

• Helping us build hype and repping PUMA with pride

What You’ll Bring:

• Retail experience (bonus points if you’ve danced through sales floors before)

• A vibe that matches our fire — upbeat, bold, and all about that team energy

• Flexibility to roll with weekends, late nights, and surprise shifts

• The kind of attitude that makes customers come back just to say hey

Why PUMA?

This isn’t just a job—it’s your chance to be part of a global powerhouse that’s redefining sports and fashion. At PUMA, you’ll be part of a team that’s fast, fearless, and unstoppable. You’ll have the opportunity to showcase your talents, grow your skills, and contribute to a brand that’s always ahead of the game. Plus, you’ll do it all while sporting the coolest gear on the market.

So, if you’re ready to pop off with us and make retail anything but boring, hit that apply button.

POP UPS ARE COMING. ARE YOU READY TO POUNCE?

POP UPS ARE COMING!

Casual Retail Sales Associates – PUMA

Calling all retail rebels, streetwear fanatics, and hype hunters! PUMA is hitting the streets with Pop Up energy — and we want YOU along for the ride.

We’re gearing up to GO WILD with pop-up sites like you’ve never seen before. Think fresh fits, big vibes, and an electric atmosphere where no two days are the same.

If you’ve got:

• Energy that can’t be contained

• A sixth sense for killer customer vibes

• Hustle in your DNA

• A love for sneakers, sport, and standing out

Then it’s time to lace up. We’re on the hunt for Casual Sales Associates who can deliver the heat and keep up with our fast-paced, pop-up magic. You’ll be on the frontlines of the brand, making sure every customer leaves feeling like a legend.

What You’ll Be Doing:

• Turning heads with next-level customer service

• Smashing sales and KPIs like a boss

• Keeping the pop-up fresh, slick, and visually on point

• Helping us build hype and repping PUMA with pride