Reports to: Lead Visual Merchandising Execution

Position Summary:

• To ensure enhancement of visual representation of each Puma store by continuously updating the look and feel of the space.

• Fostering VM creativity to front end team through VM trainings, Competitions & Store Audits

• Alpha execution of Resec which includes Campaigns, Seasonal visual change overs and Key story roll outs

• Responsible for all formats of stores- EBOs, Partner, SIS & LFR 

• A planned journey for the responsible set of stores (beat plan) to be adhered and shared month on month

Key Objectives:

• Provide support to store teams to ensure brand and visual merchandising standards are understood and consistently upheld 

• Plan, order and coordinate for VM supplies for seasonal / monthly changes for the set of stores. 

• Train Store Management and Support teams on merchandising standards, proper fixture utilization and techniques  

• Organizing and sending weekly/monthly reports to the Head Office and implementing feedback 

• Maintaining a vendor base for various branded supply elements for the region 

• Fostering VM creativity to front end through VM trainings, Competitions & Store Audits 

• Supporting Key initiatives roll outs by covering all store formats. 

Key Performance Indicators:

• Net Sales 

• Stock Cover vs Store Experience

• Elevating Vendor Base

• Business perspective of VM

Organizational Relationships:

• Internal: Visual Merchandising Team , Sales Ops Team, Merchandising Team and Project Team 

• External: Execution partners for branded supplies and print media.

Eligibility Criteria And Functional  Competencies Required:

• 8+ years of experience

• Bachelor’s/Master’s degree in Fashion Communication / Textile Or Accessories Design

• Work experience as a Visual Merchandiser

• Demonstrable visual design skills with a strong retail merchandising portfolio 

• Proficiency in Photoshop, Illustrator with the skill set for MS office (Word/ PowerPoint/ Excel) 

• Well versed with best practices of VM in Local & Global industry  

• Excelling Photography skill  

• Innovative thinker 

• Acing Number game- analyzing and tracking of the executions done  

• Deliver brand experience at EBO &MBOs

• Team Management experience

• Own end-to-end delivery of modules: requirements analysis, solution design, development, testing, deployment, monitoring, and post-release improvement for enterprise apps and data-heavy features.
• Design and implement secure, scalable APIs (REST), integrate third-party/internal services, enforce versioning, rate-limits, and observability standards.
• Lead modernization of legacy codebases (Flask, CodeIgniter, Laravel) to modular, testable architectures; drive performance tuning for high read/write and large datasets.
• Model relational data; optimize SQL Server/MySQL schemas, indexes, partitioning, query plans, and stored procedures for throughput and latency SLAs.
• Establish and maintain CI/CD pipelines (Jenkins) with automated build, test, quality gates, secrets handling, environment promotion, and rollback strategies.
• Apply secure coding practices: input validation, authN/Z, OWASP controls, secrets management, dependency scanning, and periodic security reviews.
• Implement caching, pagination, async jobs/queues, and background workers for data pipelines and heavy computations; ensure resiliency and idempotency.
• Collaborate with product, design, data, and infra teams; translate business needs into technical specs, estimates, and incremental delivery plans.
• Create and maintain technical documentation: architecture diagrams, API specs, runbooks, and deployment playbooks; mentor junior engineers via code reviews and pairing.
• Drive SRE-aligned practices: logging, metrics, tracing, health checks, alerts, and capacity planning; participate in on-call with defined incident response.

• Onsite role in Bangalore, India; occasional off-hours support during critical releases or incidents as part of on-call rotation

• Frontend: Strong JavaScript with modern component-based UI using React or equivalent, plus responsive UI with Bootstrap or Tailwind; mastery of HTML5/CSS3 and accessibility basics.
• Backend: Advanced proficiency in Python and PHP, with hands-on in Flask and Laravel/CodeIgniter; working knowledge of Node.js for service integrations or tooling.
• Databases: Deep experience with SQL Server and MySQL including schema design, indexing, query optimization, migrations, and performance diagnostics.
• APIs and integration: Designing RESTful services, auth (JWT/OAuth2), pagination, filters, error contracts, and API documentation (OpenAPI/Swagger).
• DevOps/CI-CD: Jenkins pipelines for build/test/deploy, environment configuration, artifact/version management, and rollback; Git branching and PR workflows.
• Cloud: Practical exposure to AWS/Azure/GCP for compute, storage, networking, and managed databases; comfort with environment setup and security groups/IAM.
• Security: Solid grasp of web app security best practices and OWASP Top 10; secure headers, CSRF protection, rate limiting, and dependency hygiene.
• Testing/quality: Unit/integration tests, API tests, and automation; familiarity with static analysis and code quality gates within CI.

• Containerization/orchestration: Docker and Kubernetes for local dev and deployment workflows; image optimization and basic Helm/Kustomize.
• Eventing and async: Queues (e.g., Celery/RQ, SQS/RabbitMQ), scheduled jobs, and data processing pipelines for large-volume workloads.
• Microsoft ecosystem: Power Automate/Power Apps exposure for internal workflow automation; BI integrations for data portals.
• Frontend craftsmanship: State management (Redux/Zustand), form handling, charts for data-heavy UI, and performance profiling.
• Uses modern AI tools efficiently, keeps up with the latest trends, and loves to try new approaches to solve complex engineering problems pragmatically.

• Proven delivery of at least 2-3 medium-to-large full stack projects in production with measurable performance and reliability outcomes.
• Demonstrated leadership: mentoring juniors, leading sub-tracks, refining requirements, and coordinating across functions for releases.
• Hands-on in migrating/modernizing legacy apps, improving CI/CD maturity, and instituting logging/monitoring practices from scratch or to a higher bar.

• Strong analytical thinking, ownership mindset, and ability to break down ambiguous problems into clear deliverables and iterations.
• Clear communication with technical and non-technical stakeholders; documentation-first approach and collaborative, feedback-driven work style.

• Bachelors degree in Computer Science, Engineering, or related field; equivalent practical experience considered where demonstrably relevant.

Reports to: Regional  Visual Merchandiser South

Position Summary: To ensure enhancement of visual representation of each Puma store by continuously updating the look and feel of the space.

Fostering VM creativity to front end team through VM trainings, Competitions & Store Audits

Alpha execution of Resec which includes Campaigns, Seasonal visual change overs and Key story roll outs

Responsible for all formats of stores- EBOs, Partner, SIS & LFR 

A planned journey for the responsible set of stores (beat plan) to be adhered and shared month on month

Key Objectives:

• Provide support to store teams to ensure brand and visual merchandising standards are understood and consistently upheld 

• Plan, order and coordinate for VM supplies for seasonal / monthly changes for the set of stores. 

• Train Store Management and Support teams on merchandising standards, proper fixture utilization and techniques  

• Organizing and sending weekly/monthly reports to the Head Office and implementing feedback 

• Maintaining a vendor base for various branded supply elements for the region 

• Fostering VM creativity to front end through VM trainings, Competitions & Store Audits 

• Supporting Key initiatives roll outs by covering all store formats. 

Key Performance Indicators:

• Net Sales 

• Stock Cover 

• Maintaining Vendor Base 

Organizational Relationships:

• Internal: Visual Merchandising Team , Sales Ops Team, Merchandising Team and Project Team 

• External: Execution partners for hangers, Execution partners for mannequins, Execution partners for branded supplies and Execution partners for print media 

Eligibility Criteria And Functional  Competencies Required:

• 5+ years of experience

• Bachelor’s/Master’s degree in Fashion Communication / Fashion /Accessories/ Textile Design

• Work experience as a Visual Merchandiser including design/ execution 

• Demonstrable visual design skills with a strong retail merchandising portfolio 

• Proficiency in Microsoft presentation & excel, Photoshop, Illustrator and other visual design tools

• Well versed with best practices of VM in Global industry  

• Excelling Photography skill  

• Creative and innovative thinker 

• Acing Number game- analyzing and tracking of the executions done  

• A proficient communicator.

Reports to: Regional Visual Merchandiser North

Position Summary:

• To ensure enhancement of visual representation of each Puma store by continuously updating the look and feel of the space.

• Fostering VM creativity to front end team through VM trainings, Competitions & Store Audits

• Alpha execution of Resec which includes Campaigns, Seasonal visual change overs and Key story roll outs

• Responsible for all formats of stores- EBOs, Partner, SIS & LFR 

• A planned journey for the responsible set of stores (beat plan) to be adhered and shared month on month

Key Objectives:

• Provide support to store teams to ensure brand and visual merchandising standards are understood and consistently upheld 

• Plan, order and coordinate for VM supplies for seasonal / monthly changes for the set of stores. 

• Train Store Management and Support teams on merchandising standards, proper fixture utilization and techniques  

• Organizing and sending weekly/monthly reports to the Head Office and implementing feedback 

• Maintaining a vendor base for various branded supply elements for the region 

• Fostering VM creativity to front end through VM trainings, Competitions & Store Audits 

• Supporting Key initiatives roll outs by covering all store formats. 

Key Performance Indicators:

• Net Sales 

• Stock Cover 

• Maintaining Vendor Base 

Organizational Relationships:

• Internal: Visual Merchandising Team , Sales Ops Team, Merchandising Team and Project Team 

• External: Execution partners for hangers, Execution partners for mannequins, Execution partners for branded supplies and Execution partners for print media 

Eligibility Criteria And Functional  Competencies Required:

• 5+ years of experience

• Bachelor’s/Master’s degree in Fashion Communication / Fashion /Accessories/ Textile Design

• Work experience as a Visual Merchandiser including design/ execution 

• Demonstrable visual design skills with a strong retail merchandising portfolio 

• Proficiency in Microsoft presentation & excel, Photoshop, Illustrator and other visual design tools

• Well versed with best practices of VM in Global industry  

• Excelling Photography skill  

• Creative and innovative thinker 

• Acing Number game- analyzing and tracking of the executions done  

• A proficient communicator.

Reports to: Senior Regional Visual Merchandiser (West and East).

Position Summary: To ensure enhancement of visual representation of the store by continuously updating the look and feel of the store.

• Maintaining RESEC Campaigns, Zoning and Key initiative roll-out

• Elevated shopping experience and customer readiness of stores focus on store visits and audit

• Fostering VM creativity at stores - Focus on VM training to guide store team to understand brand guidelines and help create an attractive, engaging store environment. Enhancing brand image, improve customer experience and drive sales

• Responsible for sharing monthly beat plan covering all formats of stores

• Innovation and creativity for the lighthouse stores

Key Objectives:

• Provide support through regular physical & virtual audits and trainings to store teams to ensure brand and visual merchandising standards are understood and consistently upheld

• Order and coordinate installation of VM supplies for seasonal / monthly changes for all stores in the region.

• Train Store Management and Support teams on merchandising standards, proper fixture utilization and techniques

• Organizing and sending weekly/monthly reports to the Head Office and implementing feedback

• Maintain/ building a vendor base for various branded supply elements for the region

• Fostering VM creativity at stores through VM training, competition, store audits and VM captains

• Supporting Key initiatives roll outs by covering all store formats.

• Effective budget allocation / Align with over all business goals.

Key Performance Indicators:

• Net Sales

• Stock Cover

• Budget efficiency

• Constant upliftment of look & feel of stores

Organizational relationships:

• Internal: Visual Merchandising Team, Sales Ops Team, Projects team and Merchandising Team

• External: Hangers Vendors, Mannequin Vendors and Print media vendors

Eligibility Criteria And Functional  Competencies Required:

• Proven work experience as a Visual Merchandiser or Visual Manager

• Demonstrable visual design skills with a strong retail merchandising portfolio

• Solid experience in field visual merchandising, including window displays, signs, interior displays and space utilization

• Proficiency in Microsoft presentation & excel, Photoshop, Illustrator and other visual design tools

• Knowledge of current visual merchandising trends and best practices

• Knowledge of photography

• Creative and innovative thinker

• Ability to analyze sales merchandising reports and survey results

• Bachelor’s/Master’s degree in visual merchandising, fashion merchandising, exhibition design, visual communications or similar

• Acing Number game- analyzing and tracking of the executions done  

• A proficient communicator.

Reports To: Area Sales Manager / Regional Manager

Location: Tamil Nadu- Multiple Store Locations within Assigned Territory

Role Summary: The Area Retail Associate (ARA) supports the Area Sales Manager by ensuring operational excellence, brand consistency, and sales performance across multiple PUMA SIS in a designated region. This role acts as a bridge between store teams and area leadership, helping drive store execution, training, and compliance.

Key Responsibilities:

1. Store Support & Operations:-

• Assist multiple SIS with day-to-day operational requirements.

• Tracking competition to keep abreast of new developments in the market and providing regular feedback to ensure constant improvement in the product offering

2. Sales Performance & Targets:-

• Deliver targeted sales nos. from SIS & Bi-brand stores by driving desired Puma Retail standards

• Track SIS-level KPIs

• Support SIS Staff in achieving sales targets through improved service and selling skills.

• Analyze SIS performance and share insights with the Area Sales Manager.

3. Visual Merchandising:-

• Ensure VM standards are implemented consistently across all SIS.

• Coordinate with VM team for execution of seasonal updates, campaigns, and product launches.

• Audit SIS display quality and provide corrective action plans.

4. Inventory & Stock Management:-

• Assist SIS in stock replenishment, stock counts, and shrinkage control.

• Identify fast/slow-moving products & support stock balancing across stores.

• Report stock gaps and discrepancies to the Area Manager and Merchandising team

5. Training & Team Development:-

• Conduct on-floor training for new and existing Retail Associates.

• Reinforce product knowledge, customer service expectations, and selling skills.

• Support performance coaching for SIS staff.

6. Franchisee management 

• Handle Key accounts and franchisee 

Working Conditions:

• Field-based role. Requires daily/weekly travel across assigned stores.

• Flexible hours, including weekends and retail peak seasons.

Qualifications & Requirements

Education: Graduate (Preferred: Business, Retail, Marketing).

Experience:

• 3- 5 years in retail operations.

• Experience handling multi-store/SIS/LFR or supervisory retail roles is an advantage.

Reports to: Senior Manager HR (Retail South & West)

Position Summary: The Retail HR role partners closely with retail operations to support people-related initiatives across stores. The role focuses on driving hiring, employee engagement, capability development, and compliance while building a strong connect with store teams and supporting the overall employee experience in the region.

Key Objectives:

• Manage the end-to-end employee lifecycle for retail employees including recruitment, onboarding, engagement initiatives, training and development, and exit interviews.

• Drive hiring across retail stores by identifying and leveraging both internal and external recruitment sources to ensure timely closure of open positions.

• Partner with retail operations stakeholders and store managers to understand manpower requirements and support people-related decisions across stores.

• Assess behavioural and capability development needs of store employees and coordinate relevant training programs with internal or external trainers.

• Plan and manage the monthly employee engagement calendar across stores to strengthen employee connect and morale.

• Coordinate and ensure timely and accurate submission of payroll inputs for retail employees.

• Conduct regular store visits to interact with employees, gather feedback, understand on-ground challenges, and support resolution of employee concerns.

• Track attrition trends and employee feedback across stores and work with business leaders to drive retention and employee experience initiatives.

• Ensure effective implementation of company policies across stores and monitor compliance with statutory requirements, including maintenance of statutory registers and documentation.

• Actively participate in various company forums and people initiatives within the organization.

Eligibility Criteria And Functional  Competencies Required:

• MBA / PGDM students specializing in HR or related fields.

• 2–4 years of HR experience, preferably in retail, hospitality, or other customer-facing industries.

• Prior experience in managing store hiring, employee engagement, and HR operations will be an advantage.

• Good communication and coordination skills.

• Working knowledge of MS Excel and PowerPoint.

• Ability to manage multiple tasks and work with multiple stakeholders.

• Assist in developing concept designs, mood boards, and presentations.
• Support in space planning and layout development.
• Prepare 2D drawings, working drawings, and basic BOQs.
• Assist in 3D visualization (SketchUp / Lumion / Enscape).
• Visit project sites for measurements and documentation.
• Support senior designers in Layout approval presentations and meetings.
• Maintain design documentation and project files.

• Basic knowledge of AutoCAD.
• Familiarity with SketchUp / 3D software.
• Understanding of materials, finishes, and furniture.
• Good sense of design aesthetics and detailing.
• Proficiency in MS Excel / PowerPoint.
• Strong communication and willingness to learn.

• Pursuing or recently completed Interior Design / Architecture degree.
• Interest in retail design projects.
• Basic knowledge of BOQ and site execution (added advantage).

• Receiving & Quality Checks
• Coordinate vehicle/dock scheduling with transport partners and security.
• Supervise unloading; perform count & visual checks (damage, seal integrity, batch/lot, MRP, expiry/FEFO).
• Raise shortage/damage and escalate discrepancies promptly.
• Documentation & System Transactions
• Verify and reconcile PO / ASN / Delivery Note / Invoice before posting.
• Post GRN in WMS/ERP within SLA; capture variances and remarks.
• Ensure items are labeled, palletized, and barcoded as per standards for put-away.
• Knowledge of SAP will be an added advantage.
• Put-Away & Inventory Control
• Execute scan-based put-away to system-directed bins.
• Support daily stock reconciliations and variance justifications.
• Maintain accurate records for audits; coordinate with Finance for Goods Receipt support and document completeness.
• Coordination & Communication
• Liaise with factory, sourcing, transporters, QA, PO, SAP, LEA and Planning, to resolve inbound issues.
• Provide timely updates on delays, damages, and escalations to the Warehouse Manager.
• Drive adherence to SOPs, safety, 5S, and compliance (company and regulatory).
• Reporting & Continuous Improvement
• Publish daily inbound MIS: receipts vs plan, dock-to-stock time, GRN TAT, damages, and accuracy.
• Suggest and support small kaizens in receiving, staging, and put-away to reduce TAT/costs and improve accuracy.

• Dock-to-Stock TAT
• GRN Accuracy / Put-Away Accuracy
• Damage/Discrepancy Rate
• On-Time GRN Posting
• On time Put-away in bins
• Working Conditions

• Graduate / Postgraduate preferred in Supply Chain, Logistics, Business Administration, or Engineering.

• 3+ years in inbound warehouse operations (Retail/Lifestyle/FMCG/e-commerce preferred).

• Hands-on with WMS/ERP (e.g., SAP EWM/Oracle/BlueYonder), handheld scanners.
• MS Excel (Pivot, VLOOKUP, basic formulas).
• Familiarity with documentation (PO/Invoice/ASN; basic GST/e-way bill awareness) is a plus.

• High attention to detail, ownership, and follow-through.
• Clear communication and stakeholder coordination.
• Problem-solving under time pressure; team player with a safety-first mindset.

• This role involves planning, system optimization, data analysis, and cross-functional collaboration to improve logistics efficiency, reduce costs, and enhance the supply chain's operational effectiveness using TMS.

• Upgrading the system as per business requirements and aligning the same with the service provider.

• Providing data driven insights to stakeholders involved in Forward and Return Journey.

• Optimizing inventory management and order management of Packing Material across the network.

• Ensuring end to end compliance for TMS and inventory management modules within Cargo fl.

• Ensure accurate inventory tracking and management across multiple locations, optimizing inventory levels to meet operational needs without excess.

• PODs are available in TMS for each, and every invoice assigned to transporter, if not highlight to Transporter Manager.

• Cancel the DN in TMS as per SAP/LEA.

• In the Invoice Bridge/Manager Returns Module, Check the Transporters LR are available correctly.

• Return IDs for defective Articles/Stock Transfers for Bangalore and RWHs are created.

• LC prices are updated as per SAP in Product Master.

• New products are added from SAP.

• Ensure Packaging Inventory Management Module implementation in all new site before go-live.

• Check invoicing and e-waybill compliance through Cargo FL.

• In case of Packing Material Inventory depletion highlight to relevant stakeholders.

• Checking Indent raised to inventory provided to the floor team is as per the Indent qty released.

• Ensure Packaging Material Module implementation in all new site before go-live.

• Creating User IDs for new users and disabling user which are available in the system now.

• Send Welcome kit or change password for stores.

• Assist stores with issues relating to uploading the packing list.

• Weekly meetings with TMS team to align with the bugs and issues faced. Check relevant rights are provided for each user.

• Providing end to end assistance for new areas of improvements by conducting projects.

• Roviding end to end assistance for new areas of improvements by conducting projects.

• Intimating TMS users about TMS Downtime and coordinating with TMS team for issues arising during downtime.

• Refresher trainings for uploading packing list in TMS to PAN India stores cluster wise.

• Intimating TMS users about Clear tax Downtime, via mail to plan creating the E-waybill in TMS accordingly.

• SOP to be updated and created as per new process.

• Check all the Transporters APIs-Track API, POD API are working fine.

• Change transporter or cancel Transporters LR as per the new transporter assigned in LBX.

• Correct Bad data output from TMS and adding the new pin code information in TMS.

• Time In and Time out information is correctly added at security gate.

• Resolve transporter related issues like Generating Transporters LR/ Address miss for consignee/Pin code.

• TAT to be as per transporters Agreement, if imputed wrong by the system to be corrected and highlighted to the respective transporters SPOC.

• Monitoring Automatic transporters assignment is working as per logic.

• On boarding new transporters in TMS as per business requirements.

• Checking UFO information is correctly outwarded by the system.

• Rate card is updated as per new contracts.

• The KPI for a TMS Coordinator include metrics such as freight cost savings, carrier compliance, reflecting efficiency, cost control with respect to packing Material and inventory coordination with transporters. Ensure development is as per agreed timelines.

• Internal: Operations Team, Planning Team and Finance Team.

• External: Carriers, 3PL Service Providers and other vendors.

• Bachelors degree in supply chain management, Logistics, Business

• Administration, or related field.

• Minimum of 2 years of experience in logistics, supply chain management, or a related role with a focus on transportation and inventory management systems.

• Strong understanding of SAP, ERP systems, and data analytics tools. Excellent analytical, problem-solving, and decision-making skills.

• Proven ability to manage cross-functional projects and teams.

• Effective communication and negotiation skills.

• Knowledge of Microsoft Tools: Excel, PowerPoint and Bi (optional).

• Prior TMS knowledge is an added advantage.

• Define and own the enterprise AI, ML strategy, building a multi-year roadmap aligned to digital and business transformation priorities

• Lead and scale a high-performing team of AI Engineers, MLOps Engineers, Data Engineers, Application Engineers and Data Scientists

• Architect and oversee development of enterprise-grade AI solutions including LLM-based systems, Retrieval-Augmented Generation (RAG), predictive ML models, decision intelligence platforms, and data-heavy applications

• Drive the full AI product lifecycle - opportunity discovery, business case definition, architecture design, development, deployment, monitoring, optimization and value realization

• Establish enterprise AI reference architectures, reusable frameworks, modular ML templates and standardized deployment patterns

• Ensure strong MLOps maturity including CI/CD for ML, model registry, automated retraining pipelines, monitoring for data/model drift, observability and governance

• Lead cloud-native AI platform strategy leveraging Azure / Databricks / AWS / GCP ecosystems with focus on scalability, resiliency and cost efficiency

• Define GenAI standards including prompt engineering frameworks, evaluation pipelines, guardrails, responsible AI controls and security compliance

• Partner with business leaders to translate complex operational challenges into scalable AI and data products with measurable ROI

• Define and track product KPIs including adoption, performance, latency, uptime, cost per inference, business value creation and productivity uplift

• Ensure enterprise-grade security, compliance, and responsible AI practices across all deployed solutions

• Drive continuous innovation by evaluating emerging AI technologies and integrating them into the enterprise ecosystem where strategically relevant

• Act as the single point of accountability for AI & Data product performance, delivery excellence and long-term platform scalability

• University degree (B.Tech / M.Tech / M.S.) in Computer Science, Engineering or related discipline; MBA or equivalent business exposure is a plus

• 12+ years of experience across AI/ML, Data Platforms, or Enterprise Product Engineering, with 5+ years leading cross-functional technical teams

• Proven track record of building and scaling enterprise AI/ML products in production environments

• Deep understanding of:

• Machine Learning lifecycle and model governance

• LLMs, transformer architectures, RAG pipelines and prompt engineering strategies

• MLOps frameworks including model monitoring, drift detection, retraining and CI/CD for ML

• Modern data architectures (Databricks, Spark, ETL/ELT, Delta patterns, data orchestration)

• API-driven architectures and distributed systems design

• Strong exposure to cloud ecosystems (Azure, Databricks, AWS or GCP) and cost optimization strategies for large-scale AI workloads

• Experience designing scalable, secure and highly available enterprise data platforms

• Strong strategic thinking with ability to align AI investments to business value, operational efficiency and competitive advantage

• Demonstrated experience influencing senior stakeholders and translating technical trade-offs into business decisions

• Strong leadership and talent development capability, with experience building engineering culture and technical maturity

• Excellent communication skills with ability to operate across business and technical audiences

• Hands-on mindset with ability to dive deep into architecture discussions when required

• Ability to operate in a fast-paced, high-growth and transformation-driven environment

• Fluent in Business English

Report to: Senior Manager Key Accounts

Role Summary: The Senior Area Retail Associate (ARA) supports the Senior Manager Key Accounts by ensuring operational excellence, brand consistency, and sales performance across multiple PUMA SIS in a designated region. This role acts as a bridge between store teams and area leadership, helping drive store execution, training, and compliance.

• Assist multiple SIS with day-to-day operational requirements.

• Track SIS-level KPIs.

• Support SIS Staff in achieving sales targets through improved service and selling skills.

• Analyze SIS performance and share insights with the Area Sales Manager.

• Ensure VM standards are implemented consistently across all SIS.

• Coordinate with VM team for execution of seasonal updates, campaigns, and product launches.

• Audit SIS display quality and provide corrective action plans.

• Assist SIS in stock replenishment, stock counts, and shrinkage control.

• Identify fast/slow-moving products & support stock balancing across stores.

• Report stock gaps and discrepancies to the Area Manager.

• Conduct on-floor training for new and existing Retail Associates.

• Reinforce product knowledge, customer service expectations, and selling skills.

• Support performance coaching for SIS staff.

• 3 to 7 years in retail operations.

• Experience handling multi-store/SIS/LFR or supervisory retail roles is an advantage.

• Field-based role, requires daily/weekly travel across assigned stores.

• Flexible hours, including weekends and retail peak seasons.

• Graduate (Preferred: Business, Retail, Marketing).