• Coordenar que a Loja atinja ou exceda consistentemente as metas de vendas, KPls e lucratividade por meio do uso eficaz de planejamento de curto e longo prazo, controle de despesas, vendas e serviços.

• Estabelecer padrões consistentemente altos de experiência do cliente dentro da Loja, de acordo com os valores da Marca e os padrões de serviço.

• Operacionalizar o alto desempenho e orientação a resultados, prevenção de perdas e compliance.

• Coordenar a execução e processamento de mercadorias recebidas e enviadas, a fim de garantir a acuracidade do estoque.

• Inspecionar a execução e manutenção de todas as diretrizes visuais da loja, bem como assegurar que a apresentação sempre atenda ou exceda os padrões PUMA.

• Guiar o cumprimento de todas as Políticas e Procedimentos, competências operacionais essenciais e principais responsabilidades acordadas.

• Local de atuação: São Roque - SP.

• Capacidade comprovada de exceder as vendas e alcançar metas;

• Capacidade de contratar, treinar, desenvolver e reter os melhores talentos, bem como equipes;

• Comunicação eficaz, com capacidade de apresentar informações a grandes grupos e facilitar visitas à loja;

• Fortes habilidades interpessoais, de comunicação e motivacionais;

• Fortes habilidades organizacionais e de gerenciamento de tempo;

• Interesse em inovação e mudança;

• Liderança.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets,
• Responsible for accurately processing sales transactions at checkout, securely and quickly,
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards,
• Responsible for the execution and processing of incoming and outgoing merchandise,
• Assist with managing stock levels, inventory counts and product availability, as needed,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• At least 1 year of experience in a retail environment or other relative experience, preferred,

• Strong team player,

• Strong communication skills,

• Ability to learn quickly,

• Knowledge of computer skills, basic know-how about MS Office programs,

• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $15.00 - $18.00 + Benefits

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience.

Product Ownership & Backlog Management

• Own the product backlog for a defined product or capability area (e.g. Checkout within Basket & Checkout).

• Translate portfolio strategy and investment priorities into clear user stories, acceptance criteria, and sprint goals.

• Define and maintain a prioritised roadmap aligned to portfolio objectives.

• Ensure backlog items are outcome-led and tied to measurable success criteria.

• Continuously refine and reprioritise work based on performance, insight, and evolving business needs.

Discovery, Validation & Consumer Centricity

• Work closely with UX/UI, Research, and CRO to ensure solutions are grounded in user insight and behavioural data.

• Participate in and support research, testing, and experimentation initiatives.

• Ensure product decisions are informed by data, experimentation, and validated learning, not opinion.

• Identify friction, failure points, and improvement opportunities within the owned product area.

• Champion consumer-centric thinking within the squad and across stakeholders.

Delivery & Cross-Functional Collaboration

• Partner with Engineering, Design, and Data teams to ensure high-quality, timely delivery.

• Balance discovery and delivery to ensure the team is solving the right problems while shipping value regularly.

• Manage dependencies across teams and portfolios in a complex, global environment.

• Escalate risks, trade-offs, and delivery constraints clearly and early to the Teamhead.

• Ensure alignment with Finance, Legal, Compliance, Security, and other relevant functions where required.

Performance & KPIs

• Contribute directly to the portfolio KPIs defined by the Teamhead (e.g. conversion, payment success, engagement, reliability).

• Define feature- and initiative-level success metrics in collaboration with Data & Analytics.

• Monitor performance trends and use insight to inform backlog refinement.

• Support experimentation and continuous optimisation within the product area.

• Clearly communicate impact, learnings, and performance updates to stakeholders.

Stakeholder Management

• Work closely with the Teamhead / Portfolio Owner to align on priorities and trade-offs.

• Collaborate with global and regional stakeholders to ensure relevance and scalability.

• Represent the product area in relevant forums and planning sessions.

• Ensure transparency of progress, risks, and outcomes.

Experience

• 6–8+ years of experience in digital product roles such as Product Owner, Product Manager, or similar positions.

• Significant experience as a Product Owner or Product Manager working on transactional digital products.

• Strong experience working on eCommerce checkout, payments, or conversion-critical journeys.

• Proven experience delivering complex features in collaboration with engineering and design teams.

• Experience working with payment providers, checkout systems, or commerce platforms is highly beneficial.

• Strong understanding of conversion optimisation and customer journey performance.

• Experience working within agile product teams managing backlog and delivery cycles.

Skills & Capabilities

• Deep understanding of checkout flows, payments, and digital commerce best practices.

• Ability to prioritise work that improves conversion, reliability, and user experience.

• Strong backlog ownership and product delivery management.

• Ability to collaborate closely with designers to ensure seamless transactional user experiences.

• Understanding of technical considerations such as payment integrations, fraud, and platform performance.

• Strong analytical mindset with the ability to identify optimisation opportunities.

• Excellent communication skills with the ability to coordinate across engineering, design, and commercial stakeholders.

This job opportunity will be available in full-time or part-time.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00 - $21.00 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

Achieve Sales Goals:

Ensure the store meets or exceeds sales, KPIs, and profitability targets.

Customer Experience:

Maintain high standards of customer service in line with PUMA's values.

TeamManagement:                                                                                                          Participate in recruiting, avoid shortage of staff,  Train, develop, and manage high-performing team and employees.

Hold team members accountable through productivity conversations, coaching, recognition, and performance actions.

Support store manager in preparartion for performance appraisal and provide a timely and proper feedback to the tema members through a daily observation of their performance.

Salesfloor Engagement:

Spend 90% of time on the sales floor engaging with customers and coaching employees.

Store Operations (backup store manager responsibilities upon request and/or at manager's absence):

Supervise store performance and daily operations.

Participate in new store openings/closings; travel may be required.

Attend Store Manager Meetings and offsite training as required

Process POS transactions (sales, exchanges, discounts and refunds) accurately

Ensure POS access right are up-to-date and comply with Retail P&Ps.

Identify, interpret, diagnose the performance of the store as based on controllable operational KPI’s  (including but not limited to CR, UPT, ATV) and lead the team accordingly.  

Payroll and Scheduling:

Manage payroll and create schedules to ensure profitability and service quality.

Training Programs:

Ensure completion and effectiveness of training programs.

Loss Prevention:

Oversee loss prevention and operational compliance.

Inventory Management:

Manage inventory, including physical counts and shrink goals.

Compliance and Safety:

Comply with all Policies and Procedures, operational core competencies, and key accountabilities.

Maintain a safe and compliant working environment for all Store Associates and Customers.

Work non-traditional hours as required (weekends, evenings, holidays, overtime).

Sales and Profitability Management:

Achieving or exceeding sales, KPIs, and profitability goals.

Analytical and Performance Management:

Analyzing customer profiles, buying trends, and conducting performance appraisals. Interpreting and diagnosing the store’s performance as based on controllable operational KPI’s (including but not limited to CR, UPT, ATV).

Customer Service:

Maintaining high standards of customer experience in line with brand values.

Leadership and Team Management:

Effective communication skills, Recruiting, training, developing, and managing store staff.

Operational Management:

Handling payroll, scheduling, inventory, and loss prevention.

Salesfloor Engagement:

Spending significant time on the sales floor engaging with customers and coaching employees.

The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.

Experience in the role:

Minimum of 3 years in a retail environment, with at least 1 year in a managerial or senior retail staff role.

Education:

Minimum completed full school/vocational school education (i.e. high school diploma), or higher.

Join us in shaping the future of our global store footprint.

As Director Real Estate, you drive our retail excellence strategy — securing the right locations, maximizing portfolio performance, and enabling elevated consumer experiences in every market.

You turn insights into action, create scalable growth, and help our brand show up where athletes and consumers need us most.

• Lead our global real estate strategy across acquisitions, leasing, and portfolio optimization, ensuring alignment with long‑term business goals

• Identify market opportunities, negotiate high‑value agreements together with our Indirect Procurement team, and manage due‑diligence processes to ensure profitable investments

• Partner with Store Design, Construction, and Retail Operations to deliver seamless new store openings and renovations across key markets

• Build and maintain strong relationships with landlords, brokers, and regional stakeholders while ensuring compliance and operational excellence.

• Deep, long‑standing expertise in retail real estate strategy on a Director level, with a proven track record of leading multi‑market expansion, portfolio optimization, site selection, and complex leasing negotiations across diverse global markets

• Strategic leadership and executive presence, demonstrating the ability to influence senior stakeholders, guide cross‑functional teams, and drive high‑impact decisions in a fast‑moving, matrixed, and highly competitive retail environment

• Exceptional analytical and commercial acumen, with the capability to assess market dynamics, consumer behavior, and financial performance, translating insights into bold, brand‑enhancing real estate strategies that deliver sustainable growth and profitability

• A passion for sport, retail, and shaping innovative, consumer‑centric physical environments that elevate brand expression and deliver inspiring, high‑performing retail experiences worldwide.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00 - $21.00 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Du stellst gemeinsam mit dem Store Manager sicher, dass der Store durch den effektiven Einsatz von kurz- und langfristiger Planung, Kostenkontrolle und erstklassigen Service kontinuierlich die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du gewährleistest eine gleichbleibend hohe Kundenzufriedenheit innerhalb des Stores gemäß unseren PUMA Werten und den etablierten Service Standards
• Du übernimmst Verantwortung für die akkurate Ausführung von Verkäufen, Umtauschen, Rückerstattungen und Rabattaktionen an der Kasse während du sicherstellst, dass die Richtlinien der Discount Policy & Procedures eingehalten werden
• Du unterstützt den Store Manager bei der Rekrutierung, dem Training, der Weiterbildung und der Nachfolgebesetzung sowie bei der Vorbereitung und Verwaltung der Leistungsbewertungen des Teams
• Du verstehst es, die Kunden zu analysieren, Trends und wettbewerbsfähige Informationen, die das Geschäft beeinflussen, zu erkennen und so das Business gemeinsam mit dem Store Manager anzutreiben
• Du übernimmst Verantwortung für Loss Prevention und operational compliance innerhalb des Stores; Du verwaltest, erreichst und versuchst alle Inventory & Shrink Ziele zu übertreffen; Du kontrollierst und verwaltest den physischen Bestand
• Du unterstützt den Store Manager bei der Kommunikation, Verwaltung und Ausführung aller marketingangetriebenen Initiativen und Events innerhalb des Budgets und gemäß allen festgelegten Leitfäden
• Du bist dazu bereit, Entwicklungsmöglichkeiten auch an anderen Standorten innerhalb von Deutschland oder Europa anzunehmen

• 2-3 Jahre Führungserfahrung in einer fokussierten, kundenorientierten Einzelhandelsumgebung (vorzugsweise Bekleidung/Schuhe)
• Leidenschaft für die Marke PUMA
• Handelsgeschick und finanzielles Kostenbewusstsein
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Fähigkeit, Mitarbeiter zu rekrutieren, zu motivieren und zu schulen
• Starke Kommunikations-, Motivations- und Präsentationsfähigkeit
• Starkes Organisationstalent und gutes Zeitmanagement
• Sicheres Auftreten bei der Präsentation von Informationen vor einer großen Gruppe
• Interesse an Innovation und Veränderung
• Computerkenntnisse, grundlegendes Know-how über MS-Office einschließlich dem Gebrauch von Outlook, Excel, PowerPoint und Internet

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing
• Corporate Benefits

• Bachelor's degree in Business, Marketing, Merchandising, or related field (or equivalent experience).
• 3+ years of experience in e-commerce merchandising, site operations, or digital marketing.
• Proven track record of driving conversion and revenue through site merchandising strategies.
• Analytical & Data-Driven. Ability to interpret data, identify trends, and translate insights into actionable strategies.
• Skilled at managing multiple priorities and deadlines in a fast-paced environment.
• Excellent communication and interpersonal skills.
• Proactive in identifying issues and implementing solutions with urgency.
• Passion for improving user experience, innovation, and exploring new tools, features, and merchandising tactics.
• Detail-Oriented, strong attention to accuracy in product presentation and site functionality.
• Strong understanding of e-commerce platforms and CMS.
• Familiarity with online retail best practices, UX principles, and digital merchandising trends.

The hiring range base pay for this position is $57,000 - $75,810 + Bonus + Benefits

(Benefit Summary Corporate) 

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00 - $21.00 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience