• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team in flexibler Teilzeit mit einer wöchentlichen Arbeitszeit von ca. 20 oder 30 Wochenstunden

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team in Teilzeit mit einer Arbeitszeit von ca. 20 Stunden pro Woche im Rahmen der Schwangerschafts- und Elternzeitvertretung (vorerst befristet auf 1 Jahr)

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing
• Corporate Benefits

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team auf Basis einer geringfügigen Beschäftigung

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing
• Corporate Benefits

Lead. Inspire. Succeed.
Assistant Store Manager – PUMA Homebush

PUMA Homebush is a fast-paced, high-energy environment where results, teamwork, and passion lead the way. Not to mention, the largest retail footprint in the southern hemisphere. Our team are on the hunt for a driven Assistant Store Manager ready to take charge and help lead this powerhouse to new heights.

• Lead with Purpose: Support the Store Manager in creating a high-performance culture.

• Drive Results: Hit and exceed sales, service, and KPI targets.

• Develop Talent: Coach, mentor, and grow a passionate team.

• Own the Floor: Champion the customer experience and energise the sales environment.

• Keep Us Running: Oversee ops, manage stock, and support loss prevention.

• Step Up: Take charge in the Store Manager’s absence and keep the momentum strong.

We’re after more than experience, we want energy, leadership, and a passion for winning. As Assistant Store Manager at PUMA Homebush, you’ll inspire your team, lead from the front, and help drive one of our top-performing stores.

• Leadership Experience: 2–4 years in retail management, ideally in apparel or footwear.

• Sales-Driven Mindset: Proven ability to smash targets while delivering standout customer service.

• High Energy & Flexibility: Adaptable, proactive, and ready to lead in a fast-paced environment.

• Customer Focus: You know how to connect, engage, and build loyalty.

• Availability: Ready to work weekends, evenings, and retail peak periods—when it counts most.
   

Why Run with PUMA?

• Competitive salary + performance bonuses

• Career growth & leadership development

• Generous PUMA product discounts

• Fun, fast-paced team culture

• Opportunity to lead one of Oceania’s best-performing stores

Ready to level up?
Apply now and bring your leadership game to PUMA Homebush.

The Manager, Visual Merchandising – Malaysia is responsible for driving brand-consistent, commercially effective, and premium retail experiences across all retail and wholesale doors in the country. This role leads VM strategy, execution excellence, and team capability development to ensure that PUMA’s global direction is translated into locally relevant, high-impact store environments that elevate consumer experience and drive sell-through. The role acts as the VM market lead, partnering closely with Retail, Merchandising, Marketing, and SEA VM to deliver best-in-class execution across seasonal campaigns, new store openings, and ongoing store standards. 

Task 1: VM Strategy & Execution Excellence  

Education: Bachelor’s degree in graphic design or equivalent studied in Photoshop, Illustrator and File maker Pro. 

Professional: Functional: Proven Retail/Trade marketing experience for an international multi categories’ brand; previous budget management responsibilities. 

Industry: sports or fashion industry.

IT Skills:  Familiar with print design; Good proficiency in Adobe Illustrator, Photoshop, PPT, Excel, and Word. 

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

Strategically manage and promote sales culture within a District of 8-12 stores to achieve or exceed sales, KPI’s, and profitability goals to position PUMA to be the Fastest Sports Brand in the world.

Task 1: Deliver on Set Targets and KPIs

• Deliver on set retail P&L and KPI targets and identify opportunities and initiate plans to improve and grow the business by increasing store productivity (e.g. Conversion Rate, UPT, ATV, Sales per hour and sqm).
• Increase comp sales of all PUMA stores by setting & driving SMART targets and implementing operating plans locally.
• Closely monitor business performance and take necessary action.
• Proactively manage Store-related OPEX with particular emphasis on Personnel Expenses.

Task 2: Operations Standards / Store Management

• Adopt and implement global/regional Operational Tools and Standards.
• Execute country-specific operational policies and procedures (per Global Retail Operation Manual) to ensure they are compliant with International/Global Retail standards.
• Deliver all operational standards for store openings (with Daily Game Plan), closings, relocation, upgrades, stock replenishment, inventory management, staff roster etc, to ensure smooth implementation and that budgets and timelines are met.
• Coach and lead local Retail Operations Teams to ensure Area- and Store Managers’ capabilities and competencies are developed and comply with International/Global standards.
• Manage all operational aspects of store inventories, including defining in-store shipment processes, coordinating stock takes and ensuring data integrity. Work with Merchandise and Planning team to manage store inventory level to ensure optimal stock to support sales targets.
• Manage country loss prevention standards and ensure that shrink goals are met and security is to PUMA standard.
• Execute VM guidelines in accordance with Global VM Survival Guide and RESEC.
• Guide, coach and train retail staff in all aspects of retail operations and retail training, working with close co-operation with the Country Retail Trainer. Support retail field training programs and roll-out of training initiatives.
• Execute the Customer Experience Program and use it to improve Retail Sales and customer service standards.
• Tailor Regional and International operational initiatives to meet Country needs including translation of material and execute these according to designated timeline and budget.

Task 3: Cross Functional Relationship

• Work effectively with Retail support functions for country specific projects and needs.
• Establish collaborative and effective relationships with Country Retail Manager, Retail Training, Retail Marketing, Merchandising Manager, E-Commerce Director etc.

Task 4: Process Improvement

• Set and implement best practices on Operations Management via cross-functional and cross-channel collaboration. Drive process improvements and strategic priorities in the country.

Task 5: Teams

• Drive and coach country Operations teams to ensure that they are motivated and capable of managing the business effectively.
• Work closely with Country Retail Training teams to identify the relevant developmental needs for store teams to ensure that training programs are targeted, relevant and conducted effectively.
• Work closely with country support functions and wholesale teams.
• Identify talent within the staff pool and develop them as part of succession planning.
• Develop strong store management team and secure succession plan through effective hiring, development, training and staff retention programs.

Education: Bachelor 'degree in business management or equivalent studied.

Professional: Functional: Minimum 5 years retail operations experience and 2-3 years from a similar position with a Global Brand in a customer service-oriented environment (preferably apparel/footwear/sports/outdoor)

Leadership: Minimum 2 years of managerial experience. Experience in managing multiple stores required.

IT Skills: MS Excel; Basic computer skills in MS Word, PowerPoint

Language Skills: Excellent verbal and written communication skills including English at business level

PUMA is seeking an Analyst Inventory Control who will be responsible for independently analyzing inventory discrepancies, monitoring merchandise flow, and ensuring compliance with inventory control standards. This role involves supporting retail store teams, compiling, and analyzing inventory data, reconciling monthly inventory results, and managing vendor invoice verification. 

• Independently analyze all inventory discrepancies and report outcomes to appropriate management.
• Monitor the flow of merchandise from warehouses, vendors, and inter-store transfers; make claims or adjustments, as necessary.
• Evaluate compliance related to inventory control and store performance through monthly reporting.
• Address compliance issues with stores/field managers to improve performance, including ASN receiving and reconciliation, cycle counting, and damage processing.
• Support training and development of PUMA stores through various communication methods (conference calls, written communications, presentations).
• Participate in store openings/closings and other corporate projects as required.
• Provide on-site leadership support and training for store teams, including report analysis and real-time guidance during RFID physical inventories.
• Compile and analyze physical inventory results; prepare regular shrink analysis to identify trends and facilitate awareness.
• Verify vendor invoices for payment by analyzing receiving vs. shipped quantities; report discrepancies to obtain credits.
• Compile reports, prepare analysis, and make business decisions in support of the Inventory Control Manager.
• Manage the Inventory Control team email account for the designated region, ensuring timely responses to store requests.

• 2+ years of Retail or relevant experience
• High School diploma or equivalent
• Effective verbal and written communication skills at the business level
• Organizational, analytical and time management skills
• Ability to travel domestically up to 20% to stores, appropriate meetings, and events.
• Microsoft Office experience including Word, Power BI, Outlook, and proficiency in Excel.
• Prism and RFID experience is a plus.

The hiring range base pay for this position is $57,000-$75,810 + Bonus + Benefits

(Benefit Summary Corporate) 

Pay may vary depending on job-related knowledge, skills, and experience.

Funciones

• Responsable directo de la consecución de objetivos de la Tienda (ventas y KPI).
• Garantizar el servicio al cliente dentro de la tienda de acuerdo con los valores de la marca y los estándares de servicio de PUMA.
• Responsable de la selección, gestión y formación del equipo
• Evaluaciones de Desempeño.
• Briefings con el equipo.
• Análisis de clientes, tendencias de compra e información competitiva para impulsar el negocio y dar feedback al Area Manager.
• Gestionar Loss Prevention
• Responsable directo del cumplimiento del Loss Prevention dentro de la tienda.
• Gestionar inventario.
• Participar en nuevas aperturas y asistir a todos los trainings requeridos; puede ser necesario viajar
• Mantenimiento del Visual según los estándares de Puma
• Ejecutar todos los requisitos necesarios para mantener un entorno de trabajo seguro y conforme para el staff de tienda
• Responsable del cumplimiento de las Políticas y Procedimientos.

Requisitos

• 2-4 años de experiencia en management (retail) gestionando equipos y producto.
• Gran habilidad de comunicación y motivación.
• Gran habilidad organizativa y de gestión de tiempo.
• Liderazgo
• MS-Office, Outlook, Internet
• Imprescindible Inglés

• Encausar y verificar diariamente las acciones y variables de venta para alcanzar los objetivos previstos en el presupuesto de la tienda y retail.
• Analizar el perfil de clientes, tendencias de compra, e información de la competencia para impactar y dirigir el negocio.
• Encausar los programas de capacitación para su equipo de trabajo en conjunto con el área de operaciones; con el fin de lograr una cultura de servicio al cliente, experiencia de marca y fidelización de acuerdo con los lineamientos de Be Nice.
• Supervisar y verificar el cumplimiento de los principales indicadores del negocio: unidades por boleta, ticket promedio, tasa de conversión, etc.
• Coordinar y asignar las funciones y desarrollo del personal a cargo, de acuerdo con los procesos y estándares de PUMA.
• Supervisar y verificar el cumplimiento de las políticas y procedimientos establecidos para tiendas (operacionales, prevención de perdida, control de caja, administración de personas y prevención de riesgos, etc.) con el objetivo de lograr el orden administrativo.

• 3 a 4 años de experiencia en cargos similares, administrando un ambiente de retail.
• Habilidad demostrada para identificar, contratar, entrenar y desarrollar equipos de personas.
• Habilidad para entregar altos estándares de servicio al cliente, habilidad de relaciones colaborativas, habilidad de orientación a la solución, habilidad de establecimiento de prioridades, habilidad de comunicación transparente, habilidad de impulsar resultados, habilidad de empoderar a otros y habilidad de gestionar a otros.
• Habilidad probada en gestión de ventas, medición de KPIs.
• Conocimiento de sistema de ventas y/o ERP y MS Office.
• Inglés intermedio/básico.

For our PUMA store in Utrecht, we are looking for a talented Store Manager, who wants to challenge themselves in a dynamic and sporty environment, focusing on the following objectives:

• Drive Sales & Brand Strategy: Implement medium- to long-term strategies to achieve sales and KPI objectives, promoting PUMA’s sales culture.
• Team Leadership & Development: Hire, manage, and train a results-oriented team, ensuring training programs are executed effectively.
• Customer Experience Excellence: Maintain high standards of service aligned with PUMA brand values and deliver outstanding in-store experiences.
• Operational & Inventory Management: Oversee stock control, physical inventory counts, and compliance with Loss Prevention and Visual Merchandising standards.
• Analysis & Marketing Execution: Analyze customer profiles and sales trends, provide feedback to the Area Manager, and manage marketing initiatives within budget.

• Retail Leadership Experience: 2–4 years of managerial experience in a customer-focused retail environment (preferably Clothing & Footwear) with measurable objectives.
• Commercial & Financial Acumen: Strong interest in business and financial aspects.
• Customer-Centric & Interpersonal Skills: Friendly, reliable, and able to communicate effectively with large groups.
• Organizational & Technical Proficiency: Excellent time management and proficiency in Word, Outlook, PowerPoint, and Excel.
• Adaptability & Professional Growth: Self-motivated, adaptable, and committed to continuous development.