Your mission
Together with the Store Manager, you ensure that the store continuously meets or exceeds sales, KPI, and profitability targets through the effective use of short- and long-term planning, cost control, and first-class service.
You ensure consistently high customer satisfaction within the store according to our PUMA values and established service standards. You are responsible for the accurate execution of sales, exchanges, refunds, as well as discount promotions at the cash register while ensuring that all guidelines are followed.
You support the Store Manager in recruiting, training, developing, coaching, motivating, and retaining high-performing and results-oriented team members.
You manage and monitor the Loss Prevention education and awareness programs; you take responsibility for Loss Prevention and Operational Compliance within the store.
You review and monitor the implementation of all Visual Guidelines standards and ensure a consistently high visual presentation of the store that meets or exceeds PUMA standards.
You are willing to accept development opportunities at other locations.
You join our team full-time.
Your talent
1-2 years of sales experience, preferably in a focused, customer-oriented retail environment (preferably clothing/shoes)
Passion for the PUMA brand
Customer-oriented, reliable, and friendly personality
Strong communication and motivation skills
Strong organizational talent and good time management
Ability to give presentations to large groups
Business acumen and financial cost awareness
Computer skills, basic knowledge of MS Office including the use of Outlook, Word, Excel, PowerPoint,
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
