Resumen

Gestionar y promover nuestra cultura de venta para la consecución de objetivos.

Funciones

• Responsable de consecución de objetivos (ventas y KPI)
• Garantizar el servicio al cliente
• Pasar el 90% de su tiempo en el piso de venta, interactuando con los clientes, vendiendo y formando al staff
• Dar apoyo al Assistant Store Manager y al Store Manager en la selección y formación
• En ocasiones, responsabilizarse del control del stock, organización del almacén y recepción de la mercancía
• Gestionar Loss Prevention
• Responsable directo del cumplimiento del Loss Prevention dentro de la tienda.
• Gestionar inventario.
• Participar en nuevas aperturas y asistir a todos los trainings requeridos; puede ser necesario viajar
• Mantenimiento del Visual según los estándares de Puma

Requisitos

• 1-2 años de experiencia en Retail gestionando equipos y producto
• Buena comunicación
• Inglés

Reports to: Regional  Visual Merchandiser South

Position Summary: To ensure enhancement of visual representation of each Puma store by continuously updating the look and feel of the space.

Fostering VM creativity to front end team through VM trainings, Competitions & Store Audits

Alpha execution of Resec which includes Campaigns, Seasonal visual change overs and Key story roll outs

Responsible for all formats of stores- EBOs, Partner, SIS & LFR 

A planned journey for the responsible set of stores (beat plan) to be adhered and shared month on month

Key Objectives:

• Provide support to store teams to ensure brand and visual merchandising standards are understood and consistently upheld 

• Plan, order and coordinate for VM supplies for seasonal / monthly changes for the set of stores. 

• Train Store Management and Support teams on merchandising standards, proper fixture utilization and techniques  

• Organizing and sending weekly/monthly reports to the Head Office and implementing feedback 

• Maintaining a vendor base for various branded supply elements for the region 

• Fostering VM creativity to front end through VM trainings, Competitions & Store Audits 

• Supporting Key initiatives roll outs by covering all store formats. 

Key Performance Indicators:

• Net Sales 

• Stock Cover 

• Maintaining Vendor Base 

Organizational Relationships:

• Internal: Visual Merchandising Team , Sales Ops Team, Merchandising Team and Project Team 

• External: Execution partners for hangers, Execution partners for mannequins, Execution partners for branded supplies and Execution partners for print media 

Eligibility Criteria And Functional  Competencies Required:

• 5+ years of experience

• Bachelor’s/Master’s degree in Fashion Communication / Fashion /Accessories/ Textile Design

• Work experience as a Visual Merchandiser including design/ execution 

• Demonstrable visual design skills with a strong retail merchandising portfolio 

• Proficiency in Microsoft presentation & excel, Photoshop, Illustrator and other visual design tools

• Well versed with best practices of VM in Global industry  

• Excelling Photography skill  

• Creative and innovative thinker 

• Acing Number game- analyzing and tracking of the executions done  

• A proficient communicator.

Reports to: Regional Visual Merchandiser North

Position Summary:

• To ensure enhancement of visual representation of each Puma store by continuously updating the look and feel of the space.

• Fostering VM creativity to front end team through VM trainings, Competitions & Store Audits

• Alpha execution of Resec which includes Campaigns, Seasonal visual change overs and Key story roll outs

• Responsible for all formats of stores- EBOs, Partner, SIS & LFR 

• A planned journey for the responsible set of stores (beat plan) to be adhered and shared month on month

Key Objectives:

• Provide support to store teams to ensure brand and visual merchandising standards are understood and consistently upheld 

• Plan, order and coordinate for VM supplies for seasonal / monthly changes for the set of stores. 

• Train Store Management and Support teams on merchandising standards, proper fixture utilization and techniques  

• Organizing and sending weekly/monthly reports to the Head Office and implementing feedback 

• Maintaining a vendor base for various branded supply elements for the region 

• Fostering VM creativity to front end through VM trainings, Competitions & Store Audits 

• Supporting Key initiatives roll outs by covering all store formats. 

Key Performance Indicators:

• Net Sales 

• Stock Cover 

• Maintaining Vendor Base 

Organizational Relationships:

• Internal: Visual Merchandising Team , Sales Ops Team, Merchandising Team and Project Team 

• External: Execution partners for hangers, Execution partners for mannequins, Execution partners for branded supplies and Execution partners for print media 

Eligibility Criteria And Functional  Competencies Required:

• 5+ years of experience

• Bachelor’s/Master’s degree in Fashion Communication / Fashion /Accessories/ Textile Design

• Work experience as a Visual Merchandiser including design/ execution 

• Demonstrable visual design skills with a strong retail merchandising portfolio 

• Proficiency in Microsoft presentation & excel, Photoshop, Illustrator and other visual design tools

• Well versed with best practices of VM in Global industry  

• Excelling Photography skill  

• Creative and innovative thinker 

• Acing Number game- analyzing and tracking of the executions done  

• A proficient communicator.

Reports to: Senior Regional Visual Merchandiser (West and East).

Position Summary: To ensure enhancement of visual representation of the store by continuously updating the look and feel of the store.

• Maintaining RESEC Campaigns, Zoning and Key initiative roll-out

• Elevated shopping experience and customer readiness of stores focus on store visits and audit

• Fostering VM creativity at stores - Focus on VM training to guide store team to understand brand guidelines and help create an attractive, engaging store environment. Enhancing brand image, improve customer experience and drive sales

• Responsible for sharing monthly beat plan covering all formats of stores

• Innovation and creativity for the lighthouse stores

Key Objectives:

• Provide support through regular physical & virtual audits and trainings to store teams to ensure brand and visual merchandising standards are understood and consistently upheld

• Order and coordinate installation of VM supplies for seasonal / monthly changes for all stores in the region.

• Train Store Management and Support teams on merchandising standards, proper fixture utilization and techniques

• Organizing and sending weekly/monthly reports to the Head Office and implementing feedback

• Maintain/ building a vendor base for various branded supply elements for the region

• Fostering VM creativity at stores through VM training, competition, store audits and VM captains

• Supporting Key initiatives roll outs by covering all store formats.

• Effective budget allocation / Align with over all business goals.

Key Performance Indicators:

• Net Sales

• Stock Cover

• Budget efficiency

• Constant upliftment of look & feel of stores

Organizational relationships:

• Internal: Visual Merchandising Team, Sales Ops Team, Projects team and Merchandising Team

• External: Hangers Vendors, Mannequin Vendors and Print media vendors

Eligibility Criteria And Functional  Competencies Required:

• Proven work experience as a Visual Merchandiser or Visual Manager

• Demonstrable visual design skills with a strong retail merchandising portfolio

• Solid experience in field visual merchandising, including window displays, signs, interior displays and space utilization

• Proficiency in Microsoft presentation & excel, Photoshop, Illustrator and other visual design tools

• Knowledge of current visual merchandising trends and best practices

• Knowledge of photography

• Creative and innovative thinker

• Ability to analyze sales merchandising reports and survey results

• Bachelor’s/Master’s degree in visual merchandising, fashion merchandising, exhibition design, visual communications or similar

• Acing Number game- analyzing and tracking of the executions done  

• A proficient communicator.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 - $24.00+ Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $18.00 - $21.00 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

Per il nostro negozio PUMA presso l'Outlet di Franciacorta ricerchiamo una risorsa di talento che voglia mettersi alla prova in un ambiente dinamico e sportivo focalizzandosi sui seguenti obiettivi: ​

• Rendere PUMA lo sport brand più veloce al mondo attraverso la gestione strategica e la promozione della cultura di vendita
• Assumere, gestire e formare un team rivolto al raggiungimento dei risultati, assicurandosi che i programmi di training vengano eseguiti
• Assicurare che lo store raggiunga obbiettivi di vendita e di KPI’s attraverso strategie a medio-lungo termine, il controllo delle spese, la vendita ed il servizio al cliente
• Garantire alti standard di customer service seguendo i valori del brand PUMA
• Analizzare i profili dei clienti e le tendenze di vendita; comunicare e fornire feedback  costanti all’Area Manager
• Trattare in modo efficiente la merce in entrata ed uscita
• Raggiunge o superare gli obbiettivi di inventario e giacenze; gestire il conteggio fisico dell’inventario seguendo le regole del Loss Prevention
• Assicurare che tutte le regole VM siano rispettate e che raggiungano o superino gli standard PUMA
• Comunicare, gestire ed eseguire le iniziative Marketing ed eventi con budget in linea con le procedure aziendali

• Candidati/e iscritti/e alle liste di collocamento obbligatorio (L- 68/99) sono i/le benvenuti/e
• 2-4 anni di esperienza manageriale in un ambiente retail focalizzato al customer service (preferibilmente Abbigliamento e scarpe) con obiettivi tracciabili
• Passione per il brand PUMA
• Interesse per il mondo commerciale e finanziario
• Personalità amichevole, affidabile e rivolta al cliente
• Abilità nel raggiungimento di obiettivi
• Abilità nel presentare informazioni a grandi gruppi
• Estroverso/a e con forte capacità di comunicazione e motivazione personale
• Capacità di organizzazione e gestione del tempo
• Utilizzo dei principali programmi PC: Word, Outlook, Power Point, Excel, Internet
• Orientamento all'apprendimento costante
• Ottima conoscenza della lingua inglese

Per incremento organico del nostro negozio PUMA di Torino ricerchiamo una risorsa di talento che voglia mettersi alla prova in un ambiente dinamico e sportivo focalizzandosi sui seguenti obiettivi:

• Provvedere a garantire alti standard di customer service secondo i valori del marchio PUMA

• Assicurare il raggiungimento di performance di vendita sia personali che del negozio, KPI’s e redditività mediante un efficace customer service

• Processare accuratamente le vendite in cassa

• Eseguire e mantenere tutte le linee guida del Visual Merchandising secondo i criteri PUMA

• Processare responsabilmente la merce in entrata e in uscita

• Ambizione nel constatare opportunità di prodotto e comunicarle al management team

• La ricerca è rivolta a candidati di ambo i sessi

• Esperienza nel mondo Retail

• Passione per il brand PUMA e interesse per il mondo commerciale

• Personalità amichevole, affidabile e rivolta al cliente

• Portato/a per il lavoro di squadra e all'apprendimento veloce

• Capacità di offrire elevati livelli assistenza ai clienti e con ottime doti comunicative

• Buona conoscenza informatica e dei programmi MS

Ensure high customer service standards, manage store operations, oversee staff performance, handle cash desk transactions, maintain merchandising standards, and achieve financial and operational goals while adhering to company policies and safety regulations.

• Sales Management: Drive and achieve sales, KPIs, and profitability goals via offering and showing products to customers, assisting them in choosing products, consulting on product purposes, properties, quality, care rules, prices, offer substitute, new, and related products, calculating purchase costs, issuing receipts, preparing documents, packing purchases, and handling exchanges.
• Customer Experience & Communication: Ensure high standards of customer service and engagement on the sales floor.Take measures to prevent and resolve conflict situations.Foster effective communication within the team and with other departments.
• Salesfloor Engagement: Spend 90% of time on the sales floor engaging with customers and coaching employees.
• Team Management: Assist in recruiting, training, developing, and managing store staff. Motivate and encourage retail sales staff to achieve sales target
• Store Operations: Process POS transactions (sales, exchanges, discounts and refunds) accurately in comply with Retail P&Ps. Identify, interpret, diagnose the performance of the store as based on controllable operational KPI’s  (including but not limited to CR, UPT, ATV).
• Loss Prevention: Oversee loss prevention and ensure operational compliance.
• Inventory Management: Achieve or exceed inventory and shrink goals; manage physical inventory counts.
• Merchandise Management: Handle incoming and outgoing merchandise and communicate opportunities. Ensure the store's visual presentation meets or exceeds PUMA VM standards.
• Reporting: Prepare and analyze sales reports, and provide insights to improve performance.
• Compliance: Ensure compliance with company policies, procedures, and legal requirements.

• Sales (Profitability Management and performance): Essential for achieving sales goals, managing payroll, and ensuring profitability.Analytical abilities preparing and analyzing sales reports, and providing insights to improve performance. Ability to interpret and diagnose the store performance as based on controllable operational KPI’s (including but not limited to CR, UPT, ATV).
• Product Knowledge: Understanding the purposes, properties, quality, care rules, and prices of the products being sold. This includes being able to offer substitute, new, and related products to customers.
• Customer Service & Communication: Crucial for maintaining high standards of customer experience and handling sales transactions accurately. Fostering effective communication within the team and with other departments.
• Salesfloor Engagement: Necessary for spending time on the sales floor, engaging with customers, and coaching employees.
• Sales Floor Stock: Manage stock levels in the sales floor and ensure sizes and styles are available for the customers.
• Visual and Presentation Skills: Important for ensuring the store's visual presentation meets or exceeds PUMA's VM standards.
• Self- leadership: Ability to work independently and efficient and be able to manage own emotions and challenges.
• Technology: Proficiency in retail software, inventory management and POS systems.
• Compliance Knowledge: Ensuring compliance with company policies, procedures, and legal requirements.
• Inventory and Merchandise Management: Handling inventory, managing shrink goals, and processing merchandise.
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.
• Experience in the role: Minimum of 3 years in a retail environment, with at least 1 year in a supervisory  or senior retail staff role.
• Education: Minimum completed full school/vocational school education (i.e. high school diploma), or higher.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.92 - $24.92 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

Responsabilidades:

• Liderar y desarrollar al equipo de ventas
• Asegurar el cumplimiento de KPIs (ventas, UPT, conversión, ticket promedio, etc.)
• Apoyar en la ejecución de estrategias comerciales y visual merchandising
• Garantizar estándares operativos y de servicio
• Gestionar incidencias operativas y administrativas

¿Qué buscamos?

• Experiencia previa como Supervisor, Key Holder o Assistant Manager en retail
• Liderazgo, enfoque a resultados y habilidades de comunicación
• Disponibilidad de horario (incluye fines de semana)
• Pasión por el servicio al cliente y trabajo en equipo

Ofrecemos:

• Sueldo base mensual + bono mensual por ventas
• Prestaciones superiores a las de ley
• Desarrollo profesional dentro de una marca global
• Excelente ambiente laboral

Si te interesa formar parte de una marca dinámica, con energía y enfoque en resultados… ¡este es tu lugar!

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service as well as high standards of customer service,
• Responsible for recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Responsible for training and timely completion of all training programs of all employees,  
• Prepare and administer timely and accurate performance recognition, coaching conversations as well as the annual Talent Management process,
• Responsible for Loss Prevention education and awareness programs,
• Responsible for the execution and processing of incoming and outgoing merchandise; achieve or exceed inventory and shrink goals, as well as, physical inventory counts,
• Responsible for executing and managing marketing initiatives and events,
• Responsible for maintaining POS access rights,
• Responsible for maintaining Visual Guidelines and store presentation standards,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment; reporting any maintenance needs timely,
• Attend off-site training and position related meetings as required; travel may be required,
• Participate in new store openings/closings, travel may be required,
• Required to work non-traditional hours; weekends, evenings, holidays

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, reason through complex issues, and present information to large groups,
• Demonstrated ability to build and develop strong teams,
• Demonstrates effective communication,
• Computer skills, basic know-how about MS Office programs,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $64,792 - $80,000 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.