Education: Bachelor's degree in Supply Chain / Logistics Management / Statistical Analysis or other relevant studied.

Professional: Minimum 6 years relevant experience in demand planning, preferably with a background in the sports industry, retail, FMCG, or consulting.

IT Skills: Excel and PowerBI. SAP exposure is an advantage.

Language Skills: English and local language.

The key focus of this position is to manage the overall SEA inventory positions by leading the supply planning process of Puma SEA, using an overall view of demand, inventory transfer management between locations and channels, and OTB management. This position will liaise closely with Sales and Merchandising teams to ensure alignment of financial objectives and inventory management targets, and with Purchasing and Logistics teams to manage a balance of cost and efficiency between inter country stock transfer and direct inwards stock.

Task 1: Alignment of Forecast, Demand, Purchases and Inventory with Sales Plan and Market Conditions.

Task 2: Balancing Orders, Supplies, Inventory to insure servicing the customer requirements, while managing stock holding and turns.

Task 3: OTB Management across Channels and Countries.

Task 4: Inventory steering across countries and channels including active management of Hub inventory distribution to satisfy country demand.

Task 5: Ensure proactive communication of issues to customers via appropriate channels.

Task 6: Mentor and coach direct and indirect reports. Provide guidance and assistance for development.

Education: Bachelor's degree in finance & accounting / certified public accountant/ chartered accountant

Professional:  8–10 years of experience across FP&A, controllership, and commercial finance, ideally within the retail or FMCG industry with regional exposure.

IT Skills: SAP, Hyperion, Excellent MS-office, Power BI

Language Skills: English

This is a regional role responsible for coordination among various country finance heads.

Task 1: Financial Consolidation, Analysis & Insights

• Consolidated month-end closing results for SEA & Oceania, delivering analytical reviews and insightful commentary for regional and global stakeholders.
• Conducted deep dives into significant variances by collaborating with country finance teams and providing actionable explanations to Global Finance.
• Monitored KPIs against budget, escalated deviations, and tracked country-level action plans.
• Handled spontaneous inquiries from Global with fast turnaround time.

Task 2: Reporting Standardization & Process Improvement

• Standardized reporting structures, templates, and commentary to enhance clarity and consistency.
• Identified gaps in reporting processes and led initiatives to improve accuracy, consistency, and efficiency.
• Leveraged Hyperion HFM and other reporting tools to support and troubleshoot for country teams.

Task 3. Budgeting, Forecasting & Strategic Planning

• Designed budget and forecast templates, consolidated submissions and prepared executive presentations for senior leadership.
• Developed and implemented a centralized rolling forecast process to provide timely, consistent updates to Global.
• Played a key role in designing the FP&A operating model in line with the shift to a centralized planning structure.

Task 4. Regional Governance & Cross-functional Leadership

• Took ownership of regional and cross-functional finance projects to ensure timely execution and strategic alignment.
• Designed and established a controllership organization to strengthen financial governance and accountability.
• Acted as the key liaison between local finance teams and Global HQ.

Education: Bachelor’s Degree in Finance/Accounting/Statistics/Math/Data Science/Engineering/MBA.

Professional: Minimum 5-6 years of experience in Data/Commercial Analytics/ Revenue/Pricing. Previous experience working for E-Commerce Fashion Retailer / FMCG is desirable.   

IT Skills: Advanced Proficiency MS-office (Excel & Power Point)

Excellent data storytelling skills using visualization tools like Tableau or Power BI

SQL and other programming skills (R,Python) a plus.

Language Skills: Fluent in English (written & spoken)

This role is for a results-driven professional to lead and execute strategies that drive incremental revenue through CRM and loyalty programs.

This role is responsible for driving data-driven strategies to enhance customer engagement, retention, and business growth. This role involves managing customer analytics, CRM platforms, segmentation, and lifecycle marketing initiatives. The role involves collaborates with cross-functional teams, including retail, marketing, and IT, to optimize customer interactions and improve overall customer lifetime value. By leveraging data insights, automation, and personalization, the role ensures a seamless and impactful customer experience across all touchpoints.

Task 1: Analyze customer behavior, purchase trends, and engagement patterns to develop data-driven segmentation strategies. Utilize analytics tools to generate insights that optimize marketing campaigns and customer journeys. Present key findings to stakeholders, providing actionable recommendations to improve customer lifetime value and retention.

Task 2: Develop and implement CRM strategies that enhance customer lifecycle stages, from acquisition to retention. Optimize automation workflows and personalized communication to increase engagement and reduce churn. Ensure CRM systems are efficiently integrated with marketing, sales, and customer service platforms for seamless data flow.

Task 3: Monitor the effectiveness of email, SMS, and loyalty campaigns by analyzing key performance metrics such as open rates, conversion rates, and ROI. Conduct A/B testing and refine messaging, targeting, and timing for improved results. Collaborate with marketing teams to continuously optimize customer engagement efforts based on data insights.

Task 4: Design and manage customer loyalty programs that drive repeat purchases, engagement, and brand advocacy. Analyze loyalty data to identify high-value customers, refine reward structures, and enhance program effectiveness. Collaborate with marketing teams to develop targeted retention campaigns that increase customer lifetime value and strengthen brand loyalty.

Task 5: Leverage customer data and CRM insights to personalize online and in-store experiences, optimizing sales and conversions. Develop data-driven strategies to improve customer journeys, reduce friction points, and enhance omnichannel engagement. Work with e-commerce and retail teams to implement targeted promotions, product recommendations, and customer retention initiatives that boost overall revenue growth.

• Two years experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
• Proven ability to exceed sales goals, (previous work in a commission based position preferable), demonstrated ability to provide high levels of customer service, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
• Attend and participate in Loss Prevention education, training and awareness programs.
• Responsible for Loss Prevention and Operational compliance within store.
• Communicate merchandise opportunities to Store Management team.
• Participate in new store openings and/or store closings; travel may be required.
• Responsible for accurately processing sales transactions at the cash desk, with proper operation of the POS system, handling forms of tender with accuracy and respect, and ensuring proper discounts are applied when applicable.
• Responsible for execution and processing of both incoming and outgoing merchandise.
• Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.