• Relevant wholesale or retail experience in product line management, merchandising and / or sales.
• An excellent intuitive understanding of the footwear and apparel sports-lifestyle business, the competitive environment, and future trends in the assigned business segment.
• Ability to build and maintain excellent working relationship. 
• Forecasting/planning. 
• Excellent organisational skills and attention to detail
• Proactive, entrepreneurial, inquisitive, and tenacious
• Problem solving / decision making.
• Excellent written and verbal communication skills.
• Excellent presentation skills with the ability to relay strategic plans to a large audience.
• Demonstrate a passion and desire to work as one successful team. 
• Strong business orientation, analytical aptitude, and retail maths knowledge.
• Strong collaboration skills required to work cross functionally.      
• Have a desire to own projects and exceed expectations, with the ability to find solutions. 
• Thrive in a fast-paced environment with short timelines and changing priorities.  
• Fully proficient across Microsoft packages including Power BI, Teams, PowerPoint, and Excel.   
• This role requires UK and overseas travel 

• Provide a compelling market relevant range of Sportstyle footwear, apparel & accessories to maximise the available opportunities in line with company strategy.
• Drive and execute area product assortments according to retailer & consumer needs for your relevant categories whilst achieving seasonal KPI’s.  
• Translate qualitative information (consumer trends, colour, material, fit, price value, performance innovation needs, etc...) into compelling consumer insights to provide to the global BU, referencing relevant competitor products.
• Translate quantitative information (revenue & pricing margin goals, FOB targets, forecasts, productivity / efficiency targets) along with consumer insights to deliver compelling area / country insights. 
• Provide regional & global BU with quality detailed product briefs for inline and SMU products.
• Oversee full product set up, including internal systems, restrictions, embargos, relevant trackers, master sheets, pricelists etc….  
• Be an expert in your respective category delivering market insights, trends, pricing, retail, and consumer needs to the regional & global teams at key milestones in the season.
• Follow and track the global critical path process to ensure key seasonal deadlines are met. 
• Attend regional / global meetings at each key seasonal milestone to contribute to and influence the inline range so it delivers on key UKI market needs.
• Early identification and implementation of UKI inline and account specific SMU needs
• Support Sales by fully participating in account preview & pre line meetings, collating feedback for the wider team and ensuring this is delivered to relevant levels of the business in a presentable format.  
• Develop, manage, and operate strategies in line with distribution and account plans.
• Review and adjust assortments to optimize area product efficiency.
• Analyze historical PO’s and sales data to deliver accurate forecasting within deadlines and targets.  
• Work with Business Operations to reconcile forecasts. 
• Deliver standout presentations.  
• Provide Sales with compelling GTM sell-in materials
• Work closely with sales to execute flow plans and door strategies in line with local needs.
• Contribute to and adopt regional merchandising plan and refine / tailor for specific channels, key accounts, and doors. 
• Identify new business opportunities and feedback to the Global business. 
• Assist the area Senior Team Head Merchandising UKI in developing a strong and harmonious Merch Team that has excellent collaborative working relationships with all other local, regional, and global functions and personnel.
• Manage and develop direct reports, empowering them with projects and responsibilities.
• Own gross margin and article & sample count / efficiency targets
• Regular store visits and wrap-up reports to keep yourself and the wider business up to date with retailer and competitor activity.
• Proactively own the category, making game-changing decisions and leading the business in your area.  
• Place sample orders having reviewed seasonal needs to maximise efficiency, avoiding unnecessary costs.
• Merchandising showrooms at the start of each season and packing them down in preparation for the next on
• Contribute to profitable growth
• Review weekly GTM updates and follow-up on action points.

• Experience in a focused, customer service oriented retail environment with results driven track record
• Proven ability to exceed sales goals
• Demonstrated ability to provide high levels of customer service
• Ability to reason through complex issues
• Demonstrates effective communication
• Ability to present information to large groups

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
• Attend and participate in Loss Prevention education, training and awareness programs.
• Responsible for Loss Prevention and Operational compliance within store.
• Communicate merchandise opportunities to Store Management team.
• Participate in new store openings and/or store closings; travel may be required.
• Responsible for execution and processing of both incoming and outgoing merchandise.
• Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• Technical Product knowledge especially Football Footwear
• Strong interpersonal skills
• Direct competition product knowledge
• How to put together and complete an account Sales Plan, Road Map
• How to present product effectively, with all features and benefits
• PC skills that include a good standard on Power Point and Excel
• Experience in handling Strategic Accounts
• Strong analytical skills
• Confident presentation skills
• Effective verbal communication
• Proactive approach with high energy, drive and determination
• Proven results as a team player
• Forecasting ability
• Hard working, Motivated and Enthusiastic
• Drive for results
• A passion for the Puma Brand
• Customer focused approach
• Ability to work unsupervised with a ‘can do’ attitude

Business Solutions

• Achieve set sales targets on an annual basis – this is to be accomplished by utilising a variety of business models and techniques and would include growing market share in key categories to deliver growth.  To continually analyse sales and margin performance versus the targets set.
• Strong alignment with internal functions – ensure consistent and focused internal communication at all times to ensure the smooth running of the account base.  Relevant departments to include (although not limited to): Merchandising, Marketing, Sales Support, Finance/Credit Control and Operations.
• Sell In/Sell Out – to be compelling and inspiring and to consistently strive for sell in excellence utilising all the sales tools provided.  Continually monitor and analyse customer sell thru and effectively use to Puma’s advantage.  

Optimising Partnerships

• Develop & Maintain mutually profitable account relationships – interfacing with all relevant account personnel to drive growth for both Puma and the account.  Product presentations, marketing plans, orderbook management and retail visits to be conducted on a regular basis.

Consumer Centric

• Drive the desirability of the brand – in line with the are distribution policy and distribution channels.  Manage the quality and quantity within the account portfolio, setting clear goals to allow for diverse assortment plans.

People & Culture

• Live and breathe PUMAs brand values: Brave, Confident, Determined and Joyful

GTM Excellence

• Effective cross functional alignment that will define our direction and resources for each season. Develop and execute strategic plans in alignment with both brand and partner.

• Experience in a focused, customer service oriented retail environment with results driven track record
• Proven ability to exceed sales goals
• Demonstrated ability to provide high levels of customer service
• Ability to reason through complex issues
• Demonstrates effective communication
• Ability to present information to large groups

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
• Attend and participate in Loss Prevention education, training and awareness programs.
• Responsible for Loss Prevention and Operational compliance within store.
• Communicate merchandise opportunities to Store Management team.
• Participate in new store openings and/or store closings; travel may be required.
• Responsible for execution and processing of both incoming and outgoing merchandise.
• Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• A minimum of one year in a Senior Sales/Management position
• First sales experience preferably in a fast pace retail environment
• Passion for PUMA Brand
• Customer oriented, reliable and friendly personality
• Strong team player
• Excellent communication skills
• Ability to learn fast
• Computer literacy including basic knowledge about common MS programs
• Timekeeping

• Provide consistently high standards of customer experience within the store in accordance with PUMA’s Brand Values and service standards
• Ensure the store is achieving maximum sales  by encouraging the highest levels of service through effective teamwork and promoting the company´s quality standards
• Responsible to open and close store
• Process accurate sales transaction at the cash desk
• Execute and maintain all visual guidelines according to PUMA standards
• Assume responsibility for executing and processing incoming and outgoing merchandise
• Ambition of figuring out merchandise opportunities and communication to Store Management team
• Support the management team to run the store efficiently

• Experience in a focused, customer service oriented retail environment with results driven track record
• Proven ability to exceed sales goals
• Demonstrated ability to provide high levels of customer service
• Ability to reason through complex issues
• Demonstrates effective communication
• Ability to present information to large groups

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
• Attend and participate in Loss Prevention education, training and awareness programs.
• Responsible for Loss Prevention and Operational compliance within store.
• Communicate merchandise opportunities to Store Management team.
• Participate in new store openings and/or store closings; travel may be required.
• Responsible for execution and processing of both incoming and outgoing merchandise.
• Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• Experience in a focused, customer service oriented retail environment with results driven track record
• Proven ability to exceed sales goals
• Demonstrated ability to provide high levels of customer service
• Ability to reason through complex issues
• Demonstrates effective communication
• Ability to present information to large groups

• Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
• Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
• Attend and participate in Loss Prevention education, training and awareness programs.
• Responsible for Loss Prevention and Operational compliance within store.
• Communicate merchandise opportunities to Store Management team.
• Participate in new store openings and/or store closings; travel may be required.
• Responsible for execution and processing of both incoming and outgoing merchandise.
• Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
• Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
• Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• Proven management experience in a focused, customer service-oriented retail environment (preferably Apparel/Footwear)
• Passion for PUMA Brand
• Commercial and financial acumen
• Customer oriented, reliable and friendly personality
• Recruiting and team development skills
• Strong interpersonal, communication and (self) motivational skills
• Strong organizational and time management skills
• Ability to present information to large groups
• Interest in innovation and change
• PC-literacy, general MS-Office knowledge including the use of Outlook, Excel, PowerPoint, Word and Internet
• On and Offsite trainings
• Developmental position for high performing Supervisors to continue increasing their skillset in order to become a Store Manager

• Ensure together with the Store Manager that the Store consistently achieves or even exceeds sales, KPIs and profitability goals through the effective use of short and long-term planning, expense control, sales and service
• Guarantee consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Assume responsibility for accurately processing sales, exchange, refund transactions and discounts at the cash desk while ensuring the adherence of Discount Policy & Procedures
• Assist the Store Manager in the recruitment, training, development and succession as well as in preparing and administering performance appraisals of the team
• Analyze customer profiles, buying trends and competitive information to drive business together with the Store Manager
• Assume responsibility for Loss Prevention and operational compliance within the Store; Manage, achieve and try to exceed all Inventory and Shrink goals; Oversee and manage physical inventory counts
• Assist the Store Manager in communicating, managing and executing all Marketing driven initiatives and events within budget and according to all Policies & Procedures

• Experience of technical support in a corporate setting
• Knowledge and experience of O365 products
• Knowledge and experience of Windows and iOS/Mac
• Experience of hardware deployment
• Quick, bright, talented and adaptable
• Ability to work with users across multiple departments to fully understand needs
• Ability to learn quickly on the job
• Ability to work under pressure and to meet tight deadlines
• A good level of planning and organising skills
• Open personality with a strong desire to learn and develop
• Able to work as part of a team
• Attention to detail
• Self-motivating with an ability to work on own initiative
• Commercially aware with an active interest in Sports and Fashion
• Well-developed problem-solving skills

The IT Support Coordinator will be based in Puma UK’s central Manchester office and be responsible for providing 1st line technical support to on-site staff and staff located at Puma’s other Manchester offices including Puma Teamwear.  The role will also include deploying and managing IT hardware and ensuring the smooth running of all local IT systems.

Reporting to the IT Operations and Infrastructure Manager, you will be part of a small team responsible for all of Puma UK’s hardware and software systems, working with specific tools and procedures to ensure ongoing security and compliance of the business.

Responsibilities:

• Provide hands-on 1st-line IT support for staff and visitors in the Manchester head office
• In person on-site support 5 days a week manning a physical ‘help-desk’
• Provide remote and on-site support for Puma Teamwear
• Provide support for user hardware issues (laptops, phones, etc.)​
• Provide support of the office IT and AV infrastructure (network, printers, AV systems)​
• Windows/iOS/Mac hardware setup and deployment (laptops and phones)​
• Issue management/escalation within the IT Operations team​
• Remote support for offsite users​
• User inductions/training
• Adhere to local and global security standards and practices and react to any security alerts
• Occasionally cover other IT support roles and locations

• Good technical golf product knowledge
• Good understanding of the fitting process and how to improve player performance through product adjustments
• IT skills that include Excel and PowerPoint
• Excellent administration skills
• Results driven
• Excellent communicator and confident presenter
• Proactive approach with high energy, drive and determination
• Outgoing, inspiring and convincing personality
• Excellent networking skills
• Customer focused approach
• Accomplished playing level
• Flexible in terms of diversity and geographic mobility as the role is varied, national, and involves lots of travel around the UK & Ireland. Overnight stays, mixed daily hours and potential weekend work will be required.
• The role will require some moving of heavy custom fitting equipment.
• Retail or sales experience a benefit but not essential.

Please note that this role is on a fixed term contract.

• To expertly custom fit our consumers and be an Ambassador of our brands
• Drive sales of COBRA & PUMA products through our network of golf retailer partners.
• To train all COBRA stockist to ensure all key COBRA technologies such as FutureFit33 are part of their everyday fitting.    
• To assist our sales team in creating new opportunities and servicing our current account base.
• To manage approx. 10-15 accounts of your own across both brands COBRA & PUMA Golf
• To represent the brands at fitting events ensuring the consumers have the best experience with our products.