Your talent
- A good level of planning and organisational skills.
- Able to work as part of a team.
- Self-motivated with an ability to work on own initiative
- Attention to detail and a high level of accuracy.
- Excellent communication skills.
- Possess a passion for excellence in customer service.
- High levels of learning agility with a solution-oriented mindset and a positive approach to a varied complexity of tasks is essential.
- Knowledge of Excel required, however not essential as training will be given.
- Strong problem-solving skills
Your mission
- To ensure customer orders are processed efficiently and comply with sales support service standards and target dates.
- Providing retail partners / sales force with weekly reports.
- Building lasting relationships with key retail customers with occasional visits to their sites, and internal functions.
- Liaise with key retail partners using your intuition and empathy to allow you to understand and anticipate their needs, assisting with handling and solving queries.
- Regular liaison with logistics to ensure timely delivery of customer orders.
- Support the Sales Support Manager with key projects in service excellence.
- A view to challenge the status quo with an ambition to improve and develop current processes
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
