Retail Management / Operations
Manager, Partner Retail
Jakarta, Indonesia
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
Your Talent
Experience: More than 5 years in retail operations, with 2 - 3 years from similar position with a global brand.
Education: Bachelor degree in Business Studies, Marketing, or Equivalent.
IT Skiils: Microsoft Office
Language: Bahasa & English
Your Mission
Task 1: Performance & KPIs
- Achieve retail P&L and KPI targets by optimizing store productivity (e.g., conversion rate, UPT, ATV, sales per sqm).
- Drive comp sales through SMART targets and localized operating plans.
- Monitor business performance and competitive landscape; take corrective actions as needed.
- Manage store-related OPEX with focus on rent and personnel costs.
Task 2: Operational Excellence
- Implement global/regional operational tools and country-specific policies in compliance with international standards.
- Ensure smooth execution of store openings, closings, relocations, and inventory processes.
- Lead and develop retail teams to meet operational and service standards.
- Oversee inventory integrity, loss prevention, and visual merchandising execution.
- Support retail training programs and customer feedback initiatives to enhance service quality.
Task 3: Cross-Functional Collaboration
- Partner with retail support functions and wholesale teams to address country-specific needs.
- Collaborate with merchandising, VM, training, marketing, logistics, finance, and e-commerce teams to ensure seamless O2O customer experience.
Task 4: Process Improvement
- Drive operational best practices and strategic initiatives through cross-functional collaboration and continuous improvement.
Task 5: Team Leadership
- Lead and coach retail operations teams to ensure effective business management.
- Identify training needs and support targeted development programs.
- Implement succession planning through talent identification, hiring, and retention strategies.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
