E-business / Digital
Ecommerce Operations Representative
Moorabbin VIC, Australia
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
Your Talent
What we’re looking for
Bring the skills to match the speed.
We’re after someone who’s more than just detail-driven, you’ll need to thrive under pressure and adapt to a fast-paced environment. If you’re sharp, resourceful, and ready to step into a role that challenges you daily, this could be the perfect fit.
Experience in retail and/or ecommerce operations (2+ years in multi-channel roles a big plus).
Tech-savvy with the ability to work across platforms and processes.
Someone who thrives in a fast-paced, high-pressure environment while staying laser-focused on detail.
Clear communicator who’s customer-first, solutions-driven, and not afraid to challenge the status quo.
Why PUMA?
Step into a brand that doesn’t stand still.
Working at PUMA means joining a global team where sport and lifestyle collide. It’s not just a job, it’s a chance to grow your career in ecommerce while being part of a culture built on energy, ambition, and performance.
Because working here means being part of a global brand that lives and breathes performance. You’ll get the opportunity to grow your career in ecommerce, work with passionate teams, and make your mark in a business that’s always moving forward. Plus, you’ll enjoy product perks, career development, and a workplace where sport and lifestyle collide.
PUMA Australia – Where Innovation Meets Passion
Big things are happening at PUMA Australia! As we continue to push the boundaries of sport and style, we’re gearing up for an exciting move to our brand-new, state-of-the-art office in Cremorne in early 2026. This cutting-edge space will fuel collaboration and creativity in the sporting and style hub of Melbourne.
Now is the perfect time to join our dynamic team as we step into this thrilling new chapter.
Ready to run with us? Apply now and be part of a team that’s redefining the future of ecommerce at PUMA.
Your Mission
At PUMA, we’re not just about sport, we’re about speed, performance, and pushing boundaries. As one of the world’s leading sports brands, we’re constantly evolving the way we connect with customers. Now we’re looking for an Operations Representative - Ecommerce to help us keep our online game at the next level.
What’s the role?
Be the engine behind PUMA’s ecommerce success.
This is where the engine room of our digital operations comes together. You’ll be the link between platforms, payments, logistics, and customer service, making sure everything runs smooth from click to delivery. Whether it’s testing a new feature on the website, solving process challenges, or being the customer’s voice in shaping better experiences, this role puts you right at the heart of our ecommerce hustle.
What you’ll do
Own the flow, drive the detail.
Your focus will be keeping operations sharp and efficient while delivering the best possible customer experience. Every day will look a little different, but each one will push you to problem-solve and keep things moving at speed.
Keep ecommerce operations running at full throttle across OMS, SAP, and other platforms.
Partner with customer service and logistics to deliver seamless experiences and keep customers coming back.
Test, troubleshoot, and support new features across the site and app, on every device, every browser.
Own the details: from reporting key metrics to suggesting ways to make the customer journey sharper.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
