Your talent
- Fluent communication skills in English, both written and verbal.
- Keen attention to detail and excellent organizational abilities.
- Competency in Microsoft Office; knowledge of SAP and MyPuma Biz is advantageous.
- Collaborative team spirit with the ability to thrive in a dynamic, fast-paced setting.
- Strong multitasking skills, adept at juggling multiple priorities while ensuring accuracy.
Your mission
This role is essential to the growing Customer Service team in EEMEA Distribution, which now oversees several business units:
- Teamsport
- Sport Promotion
- Motorsport
- Seeding Sportstyle
Its primary aim is to uphold high service standards and efficiency as the business expands.
Key Responsibilities
- Order Management: Handle and monitor customer orders for all business lines.
- Customer Communication: Address inquiries, resolve challenges, and maintain a positive customer experience.
- System Proficiency: Utilize Microsoft Office, SAP, and MyPuma Biz to execute daily tasks and manage requests.
- Reporting: Assist with internal reports concerning order flow, service performance, and operational metrics.
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
