• Technical Product knowledge especially Football Footwear
• Strong interpersonal skills
• Direct competition product knowledge
• How to put together and complete an account Sales Plan, Road Map
• How to present product effectively, with all features and benefits
• PC skills that include a good standard on Power Point and Excel
• Experience in handling Strategic Accounts
• Strong analytical skills
• Confident presentation skills
• Effective verbal communication
• Proactive approach with high energy, drive and determination
• Proven results as a team player
• Forecasting ability
• Hard working, Motivated and Enthusiastic
• Drive for results
• A passion for the Puma Brand
• Customer focused approach
• Ability to work unsupervised with a ‘can do’ attitude

Business Solutions

• Achieve set sales targets on an annual basis – this is to be accomplished by utilising a variety of business models and techniques and would include growing market share in key categories to deliver growth.  To continually analyse sales and margin performance versus the targets set.
• Strong alignment with internal functions – ensure consistent and focused internal communication at all times to ensure the smooth running of the account base.  Relevant departments to include (although not limited to): Merchandising, Marketing, Sales Support, Finance/Credit Control and Operations.
• Sell In/Sell Out – to be compelling and inspiring and to consistently strive for sell in excellence utilising all the sales tools provided.  Continually monitor and analyse customer sell thru and effectively use to Puma’s advantage.  

Optimising Partnerships

• Develop & Maintain mutually profitable account relationships – interfacing with all relevant account personnel to drive growth for both Puma and the account.  Product presentations, marketing plans, orderbook management and retail visits to be conducted on a regular basis.

Consumer Centric

• Drive the desirability of the brand – in line with the are distribution policy and distribution channels.  Manage the quality and quantity within the account portfolio, setting clear goals to allow for diverse assortment plans.

People & Culture

• Live and breathe PUMAs brand values: Brave, Confident, Determined and Joyful

GTM Excellence

• Effective cross functional alignment that will define our direction and resources for each season. Develop and execute strategic plans in alignment with both brand and partner.

• A strong foundation in customer service or sales
• Proactive and detail oriented
• Ability to manage multiple stakeholders across different functions.
• An analytical mindset with trend identification.
• A university degree in business or equivalent, ideally with a focus on sales, supply chain, or finance.
• Advanced Microsoft Office skills and knowledge of SAP (preferred).
• 2+ years of experience in sales or customer service, ideally in sports, FMCG, or consulting industries.
• Competent in data analysis, relationship management, and customer service.
• Strong in initiative, attention to detail, presentation, and communication.

The role of the Customer Service Representative is to support the front-end Key Accounts & Field Accounts sales force in delivering profitable, sustainable market share and net sales growth by offering reliable, relevant, and competitive service levels to assigned accounts.

You will work collaboratively with multiple departments to ensure accurate and full deliveries, contributing to the overall success of the business.

Why Join PUMA?

At PUMA, we provide an environment where innovation and performance thrive. Joining us means being part of a global brand that is passionate about sport and the power of team spirit. You’ll work alongside dedicated and driven individuals, pushing boundaries to elevate customer satisfaction, drive market share growth, and help shape the future of retail.

Your Role:

• To support the implementation of the strategy for the Customer Service function with the aim of effectively and efficiently providing best in class service standards to all accounts.

• To ensure market competitive reliability and responsiveness to assigned Accounts in regards to order entry support, orderbook deliveries and conversions, complaints, returns and order releases.

• To facilitate cross functional alignment and communication between key stakeholders – Key and Field Sales Account team, Purchasing, Demand Planning, Operations and IT – ensuring assigned account needs and requirements are addressed.

• To support the Customer Service team and Fulfillment teams in relevant reporting generating insight and transparency to the sales performance for related accounts – orderbook, forecasting and budget compliance / achievement.

• To measure progress on own KPIs and ensure continuous improvement on PUMA account management and service levels.

• Degree Qualified: University degree in business (or equivalent), ideally with a focus in sales, retail, or marketing.

• Game Experience: 2+ years of experience in Sales, Retail, or Marketing—bonus points for time spent in Sport, FMCG, or Consulting.

• Strong Skillset: Top-tier communication and negotiation skills with sharp planning, organization, and presentation game.

• High Energy, High Impact: Proactive, driven, and performance-oriented with a love for results and data-driven decision making.

• Tech-Ready: Proficient in MS Office, especially Excel and PowerPoint—tools of the trade for top performers.
  
  This is your shot to lead, inspire, and perform at pace. Game on.
  
  BE PROUD - BE PRESENT - BE PROACTIVE

Key Account Playmaker – Step Up. Stand Out. Win Big.

At PUMA, we play fast, bold, and smart. As a Key Account Playmaker, you’ll lead the charge in driving profitable growth, managing key account partnerships, and executing winning strategies—all while staying true to our brand and delivering against commercial goals.
 

What You’ll Do:

• Drive account performance and manage all business activities across assigned accounts.

• Lead the GTM process—strategy sessions, range reviews, and sell-in meetings.

• Hit seasonal sell-in and sell-thru targets, monitor order conversion, and track KPIs.

• Report on sales, margin, and market insights; analyse competitor moves and customer performance.

• Champion a high-performance culture and support team development.

• VŠ vzdělání; zkušenost v oblasti obchodu 2 - 4 roky
• pokročilá znalost MS Office, zejména Excel a PowerPoint, znalost SAP výhodou
• velmi dobrá znalost českého a anglického jazyka
• velmi dobré komunikační a vyjednávací schopnosti, orientace na výsledek a zákazníka
• proaktivní přístup; obchodní styl myšlení; zájem o sport a módní trendy
• řidičský průkaz sk. B; ochota cestovat; časová flexibilita
• nástup co nejdříve

Your Bonus:

• 5 týdnů dovolené
• stravenky, penzijní připojištění/Multisport karta/Flexi pass
• flexibilní pracovní doba; 1x týdně Home Office
• firemní auto/mobilní telefon/notebook
• firemní akce

• řízení obchodu s přidělenými klíčovými zákazníky pod supervizí nadřízeného managera
• budování a rozvoj dlouhodobých obchodních vztahů se stávajícím klientem; vyjednávání obchodních podmínek pod supervizí nadřízeného managera
• analýza prodejních dat a profitability
• zajištění vhodného produktového portfolia pro zákazníka na základě PUMA standardů
• zodpovědnost za přípravu a vedení go-to-marketů
• reporting nadřízenému managerovi

• 5 years above of relevant wholesale experience in sports brand. A passion for and an understanding of SPORTS.
• Proficient in Microsoft applications. Ability to budget and forecast.
• Ability to use independent judgment in performing all duties of the position.
• Excellent interpersonal, communication and negotiation skills and a talent for building relationships of influence with external partners.
• Good analysis and Solid skills in Word, Excel, PowerPoint, Project, etc.
• Fluent in English and Mandarin

• To ensure profitable market share and net sales growth within KA onlline with Puma China Strategy and Market Principles.Responsible for KA all online business related KPI, includes but not limited to Sell in (net sales), ST, retail KPIs (comp growth and etc), inventory level, POS numbers, OTB Planning, negotiation and SBP (Strategic Biz Plan) preparation.
• To ensure the best possible Net Sales result by setting clear targets and action point. constant tracking of results; analysis of risks & new business opportunities for KA online.
• To provide realistic plans and forecasts on customers performances.
• Work with cross functional teams to provide the strong supports to key account aligned with business growth targets.Co-work with Buying &SOP team to provide range feedback based on KA online business reality.
• Develop, implement and monitor annual, quarterly and monthly sales plans to achieve overall company sales, gross profit and inventory targets. Track and report performance, achievements and develop action plans to close the gap in case of shortfalls. Monitor inventory level and implement disposal and clearance programs when necessary.
• Ensure constructive cooperation with customers through excellent account management. Recommend credit extension/contraction and deposit amendments based on Puma’s credit policies .Maximize Customer PO fulfillment rate and deliver merchandise to customers on time to hit set launch dates in store.Provide good customer and after sales service.
• Drive the regional Go-to-market process from a Sales perspective together with the Head of Sales, KA online. Work hand in hand with the regional functional leaders in Product Operations, Merchandising, Marketing and Retail for online biz.
• Manage KA or regional online territory penetration and channel development according to company strategy and market principles. Develop online store expansion plans as well as map (allocate) and review the gap. Maintain distribution policy and grading integrity to facilitate consumer access to the Puma brand within all desirable and relevant distribution channels.
• As a role model for preparing and staging effective and impactful presentations in one to one and larger group situations. e.g.: National Sales Meeting, KA Preline Presentations, Monthly Sales Meetings, Presentations in front of YY online part, etc.

• Orientación a la solución y establecimiento de prioridades.
• Capacidad de organización.
• Estudiante de Lic. Comercialización / Administración de empresas o afines. Restando un año y medio o más hasta recibirse.
• Manejo de Excel intermedio.
• Ingles intermedio.

• Armado de bases y análisis de información de venta y stock de los principales clientes.
• Análisis del flow de ventas a clientes (% de entrega de productos/cumplimiento del target de facturación).
• Análisis de productos más y menos vendidos.
• Análisis de precios.
• Análisis de la competencia.
• Carga y seguimiento de órdenes de compra y FC.

• Education: University degree, or similar education in business with marketing and sales focus

• Professional: 3 years of work experience in a similar position in Sales, in Sport, Lifestyle or FMCG industry.

• Knowledge of El Corte Inglés and previous experience in the account (At least as Store Manager level)

• Analytical skills to understand the business and identify key drivers and opportunities

• Knowledge and management of Retail KPIs

• Dynamic, energetic individual with passion for the PUMA brand

• Fluent written and spoken English

• Advanced computer skills in the Microsoft Office (EXCEL is a MUST) product family, SAP knowledge will be a plus

The job function of the area manager is to manage and assume overall responsibility for the success of their Store and Concessions by directing all operational aspects of each store and driving sales whilst minimizing costs.

• He/She ensures the excellence at the points of sales and Store.  To achieve this, He/She must guarantee that the brand is represented in accordance with the company's strategies for each campaign and ensure that all customer service initiatives are in place, dealing with possible issues quickly and courteously.

• He/She visits the points of sales and Store of Iberia on a regular basis to ensure compliance in all areas of customer service and store operations.

• He/She is responsible of the supervision, coordination and monitorization of the Point of Sales Supervisors team and Store Manager.

• He/She is responsible of ensuring that all team members keep the Store and point of Sales to the highest possible standards, being well organized and properly always merchandised; and that all policies, procedures, and controls are followed. This will also include stock control to ensure that stock loss is in line with the company's guidelines to protect its goods and resources.

• He/She makes sure that the Point of Sales Supervisors and Store Manager are properly trained. He /She will be expected to train, challenge, motivate, encourage, and provide constructive guidance to the team related to all areas of effective operations. Also, He/She will carry out recruitment processes when needed and will guide and assist his/her team members in this task.

• He/She must lead and coordinate the process of each seasonal change, providing the necessary tools to the teams so the teams are prepared at all levels (product, customer service, visual, marketing key initiatives...)

​

• He/She is setting of sales and operational goals and expectations and then ensuring that those goals and expectations are achieved through regular monitoring (KPI’s). This goes as far as overseeing the performance management of the entire store management team to achieve the desired results in supporting the business.​

​

• He/She has an in-depth understanding of the market so that they can maintain competitive awareness by continuously monitoring the competition and then reacting accordingly to maintain the business advantage.

• Minimum of 3 years sales experience in sporting goods or fashion industry
• Analytical and process driven mindset, excellent communication, presentation and negotiation skills
• Experience of driving seasonal Go-To-Market strategies and creating account-specific assortment plans
• Profound skills in MS Office (especially Excel, Outlook, Word, PowerPoint)
• Fluent in Dutch and English, both verbal and written

• Support (Senior) Key Account Manager in driving sales revenue, profitability, and target achievement for designated strategic retail partners and increasing long-term, sustainable sales
• Assist in establishing professional and future-driven business relations with the strategic customer(s)
• Collaborate with the Account Management team to develop and implement seasonal strategies that resonate with our partners and consumers
• Help manage pre-season orders, reorders, and create compelling presentations and offers for PUMA’s seasonal collections
• Monitor trends and gather insights on consumer behavior, pricing, competition, and distribution to inform impactful decisions and meet evolving customer needs

• You have a strong background in sales, preferably in the sports or apparel industry.
• You are a strategic thinker with excellent communication and presentation skills.
• You are proactive, results-driven, and able to work independently as well as part of a team.
• You have a keen interest in golf and a deep understanding of the market.
• You are fluent in German and English, both verbal and written.

Join Our Team as a Field Account Manager at Cobra Puma Golf!

Are you passionate about golf and have a talent for sales? Do you thrive in a dynamic environment where you can make a significant impact? Cobra Puma Golf is looking for a dedicated and enthusiastic Sales Specialist to join our team and help us drive our golf collection to new heights.

• Present and Sell: Showcase our innovative golf collection, including hardware, footwear, and apparel, to potential clients and partners.
• Implement Sales Strategies: Execute effective sales strategies for various categories to achieve and exceed targets.
• Account Development: Cultivate and expand both existing and new accounts to optimize distribution in line with Cobra Puma Golf's strategies.
• Sales Responsibility: Take ownership of sales targets and ensure their successful implementation.
• Budget Planning: Assist in budget planning with a focus on your managed area to ensure financial goals are met.
• Market Monitoring: Stay ahead of the competition by actively monitoring market trends and competitor activities.
• Event Planning: Organize and execute Cobra and Puma consumer events to engage and attract customers.
• Business Reporting: Provide regular business reports as directed by senior management to track progress and identify opportunities.
• Collaborative Efforts: Work closely with sales, marketing, merchandising, sales support, and operations teams to deliver exceptional service to our customers.

• Autentyczne zainteresowanie sportem
• Dobra znajomość specyfiki rynku i potrzeb klubów sportowych
• Łatwość nawiązywania kontaktów
• Doskonałe umiejętności komunikacyjne i negocjacyjne
• Wykształcenie wyższe (licencjat/magister)
• Bardzo dobra znajomość języka angielskiego i biegła znajomość języka polskiego w mowie i piśmie
• Umiejętność analitycznego myślenia oraz pracy w zespole
• Chęć do nauki i otwartość na nowe doświadczenia, elastyczność, samodzielność, samodyscyplina
• Skrupulatność i zaangażowanie w realizację zadań
• Prawo jazdy kat. B
• Bardzo dobra znajomość Microsoft Excel
• Mile widziane: znajomość SAP oraz znajomość produktów PUMA

Poszukujemy otwartej, entuzjastycznej osoby, która wzmocni nasz zespół Sprzedaży. Teamsport & Performance Specialist będzie odpowiedzialna_odpowiedzialny za współpracę z klubami sportowymi oraz z zawodnikami w szczególności za:

• Współpracę i kontakty z klubami sportowymi, akademiami i zawodnikami głównie w obszarach: piłka nożna, piłka ręczna, lekkoatletyka
• Koordynację wysyłek produktów oraz wykorzystania budżetów przez kluby i zawodników
• Przygotowanie planów asortymentowych dla klubów i zawodników
• Raportowanie wykorzystania budżetów zgodnie z podpisanymi kontraktami
• Nawiązywanie kontaktów sponsorskich/sprzedażowych z klubami sportowymi i zawodnikami
• Tworzenie zamówień w systemie SAP
• Współpracę z działem marketingu przy bieżących projektach

• Proficiency in Excel
• English Fluent
• Experience at least 1 year in the same role
• Good speaker, analytical and data driven

• Responsible for managing two of the largest customers in Mexico, dedicating administrative and analytical support to develop the account
• Develop and perform a seasonal business plan for each client including forecast, planning and execution
• Create the strategic framework for each client in order to achieve the sales results at the end of each season
• Leads with an enterprise mindset by partnering across business unit/functions to drive projects and execute decisions.
• Establish GTM process fulfillment by coordinating the calendar execution
• Work closely with Sales Planning in the segmentation door profiling and Sell Out Obsession analysis.

• High school diploma; college degree preferred
• Experience with launch monitors (Trackman, Foresight, or FlightScope) and golf club fitting
• Understanding basic and intermediate fitting terminology
• Knowledge of golf ball flight data characteristics (speed, launch, spin)
• High level of energy, initiative and professionalism
• Ability to set up and break down a fitting day, with the ability to lift up to 50 lbs
• Ability to conduct 40-50 events in a calendar year
• Ability to be flexible to business needs and willingness to work weekends

• This role supports the COBRA PUMA GOLF brand.
• Currently looking to support the Salt Lake City area.
• The Fitting Specialist will be responsible for setting up and conducting our fitting days in the field for their respective territory. 
• Duties will consist of maintaining fitting tools, setting up the fitting day, organizing orders from the fitting day to be placed by the account or local Territory Sales Manager, keeping accurate fitting records and being the point of contact for our brands for all account requests pertaining to fitting days and fitting day follow up. 
• This will include one on one fittings with our consumers, participating in large scale brand events, Staff and VIP golf club fittings and working with the local Territory Sales Manager to maintain outstanding relationships with our accounts.