• Offrir des normes constamment élevées d'expérience client au sein du magasin, conformément aux valeurs de marque et aux normes de service de PUMA,
• Responsable de s'assurer que le magasin atteigne ou dépasse constamment les ventes, les indicateurs clés de performance et les objectifs de rentabilité grâce à l'utilisation efficace de la planification à court et long terme, du contrôle des dépenses, des ventes et du service,
• Assister le gérant de magasin et l'adjoint au gérant de magasin dans le recrutement, la formation, le développement et la succession d'employés performants et axés sur les résultats,
• Responsable du contrôle de la paie et de la planification des services afin de maintenir un emplacement très rentable tout en offrant les plus hauts niveaux de service aux clients,
• Gérer et communiquer les opportunités de marchandise au magasin et/ou au directeur adjoint du magasin,
• Responsable d'atteindre ou de dépasser les objectifs d'inventaire et de réduction; Gérer les décomptes physiques des stocks,
• Responsable de la gestion et du traitement des marchandises entrantes et sortantes,
• Doit se conformer à toutes les politiques et procédures, aux compétences opérationnelles de base et aux responsabilités clés,
• Responsable de maintenir un environnement de travail et d'achat sécuritaire, sain et conforme,
• Obligé de travailler à des horaires non traditionnels; fins de semaine, soirées, jours fériés; des heures supplémentaires peuvent être requises dans ce poste.

• 1 à 2 ans d'expérience dans un environnement de vente au détail ciblé et axé sur le service à la clientèle (de préférence vêtements/chaussures),
• Capacité prouvée à dépasser les objectifs de vente, capacité démontrée à raisonner face à des enjeux complexes, aptitude à présenter de l'information à de grands groupes,
• Un bon joueur d'équipe,
• Excellentes compétences en communication,
• La capacité d'apprendre rapidement,
• Compétences informatiques, connaissances de base sur les programmes MS Office et logiciels de vente au détail
• La capacité de marcher et de bouger constamment est requise. L'utilisation des sens suivants est essentielle pour cette position : parler, entendre, acuité proche et lointaine, perception de la profondeur et champ de vision. Capacité à soulever/porter, pousser/tirer jusqu'à 30 livres régulièrement.

La rémunération de base pour ce poste est de 22,60 $ à 25,60 $ + avantages

(Benefit Summary Full Time)

La rémunération peut varier en fonction des connaissances, compétences et de l’expérience liées au poste.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and complaint working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $18.25 - $21.25 per hour + Benefits

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and complaint working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $18.25-$21.25 per hour + Benefits

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service as well as high standards of customer service,
• Responsible for recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Responsible for training and timely completion of all training programs of all employees,  
• Prepare and administer timely and accurate performance recognition, coaching conversations as well as the annual Talent Management process,
• Responsible for Loss Prevention education and awareness programs,
• Responsible for the execution and processing of incoming and outgoing merchandise; achieve or exceed inventory and shrink goals, as well as, physical inventory counts,
• Responsible for executing and managing marketing initiatives and events,
• Responsible for maintaining POS access rights,
• Responsible for maintaining Visual Guidelines and store presentation standards,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment; reporting any maintenance needs timely,
• Attend off-site training and position related meetings as required; travel may be required,
• Participate in new store openings/closings, travel may be required,
• Required to work non-traditional hours; weekends, evenings, holidays

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, reason through complex issues, and present information to large groups,
• Demonstrated ability to build and develop strong teams,
• Demonstrates effective communication,
• Computer skills, basic know-how about MS Office programs,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $68,120 - $80,000 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $17.60-$20.60 + Benefits

(Benefit Summary_Part Time)

There is no application deadline, PUMA North America Inc. will accept applications for this role on an ongoing basis.

We use AI-enabled tools to sort applications based on job-related criteria. A human decides who moves forward.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Responsible for payroll control to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a customer service-oriented retail environment,
• Demonstrated ability to reason through complex issues,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software,
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The Strategic Account Manager is responsible for driving sustainable profitable growth within Generalist Lifestyle channels nationally. They will keep in mind brand priorities while serving the needs of the consumer. They identify opportunities for business growth in both footwear and apparel, work to strengthen relationships to maximize account performance and collaborate cross-functionally to deliver tailored solutions that meet the needs of both clients and consumers.

• Drive Sales Excellence: Manage and direct sales of PUMA footwear, apparel, and accessories across all genders, ensuring alignment with brand goals.

• Proactive Account Management: Analyze sales performance to manage product life cycles, inventory, and sell-through rates. Identify and seize opportunities to improve existing business, penetrate new markets, and tackle challenges with data-driven, well-thought-out solutions.

• Collaborate Cross-Functionally: Partner with internal teams, including Account Services, Marketing, Merchandising, Planning, Sales Operations, and Finance, to deliver seamless service and exceed customer expectations.

• Deliver High-Impact Presentations: Prepare and execute seasonal product presentations, leveraging strategic negotiation and storytelling skills to secure retailer buy-in and drive results.

• Efficient Sample Management: Seasonally manage a full sample set for sell-in with key accounts and liquidation in a timely manner

• Maximize Retail Partnerships: Build strong assortments for both brick-and-mortar and digital channels, delivering a best-in-class experience that drives mutual growth.

• Leverage Data for Insights: Conduct formal sales reporting and analysis, using retailer metrics, trends, and customer data to drive actionable insights and decisions.

• Monitor Competitors & Trends: Stay ahead of the competitive landscape, implementing strategies to position PUMA as a market leader.

• Retailer Relationship Building: Establish and maintain strong, professional relationships with retail partners, fostering collaboration and trust.

• Showroom Management: Coordinate showroom setup and maintenance while supporting sample requests and shipment.

• Market Travel: Stay informed on trends and account opportunities with regular market visits (at least once per month).

• Adapt to Business Needs: Contribute to special projects and adjust responsibilities as the business evolves.

• BA/BS with concentration in Business, Management, Marketing, Sales preferred.

• 5+ years of footwear and/or apparel selling or retail buying/merchandising/planning experience.

• Fully bilingual in French and English

• Must have strong interpersonal skills and be able to build lasting professional relationships.

• Exceptional communication skills (both oral and written) and the ability to effectively communicate at all levels of the organization.

• Proven ability to analyze complex data, identify opportunities, and execute innovative solutions.

• Confident storyteller who can command attention, and drive retailer/account alignment.

• Detail oriented with ability to prioritize and provide complete follow-through on all responsibilities and KPIs.

• Sense of urgency to analyze a high volume of data/activity to meet tight deadlines.

• Possess strong analytical skills and working knowledge of retail math financial metrics: sales, inventory, turn, gross margin $, open to buy & order book management.  

• Working and continued knowledge of national trends and the competitive landscape.

• Strong computer proficiency in MS Office: Excel, PowerPoint, Teams, Outlook, Word as well as experience using tools like PowerBI.

• Flexibility to travel for account visits, market research, and regional/national sales meetings as needed.

• Fournir des normes constamment élevées d'expérience client dans le Magasin conformément aux valeurs de marque et aux normes de service de PUMA
• Grâce à un service à la clientèle efficace, les performances individuelles atteignent ou dépassent constamment les objectifs de vente, de KPI et de rentabilité
• Responsable du traitement précis des transactions de vente à la caisse, en toute sécurité et rapidement
• Maintenir la propreté et l'ordre du magasin ainsi que le respect de toutes les directives de marchandisage visuel selon les normes PUMA
• Responsable de l'exécution et du traitement des marchandises entrantes et sortantes
• Tenu de se conformer à toutes les politiques et procédures, aux compétences opérationnelles de base et aux responsabilités clés
• Responsable du maintien d'un environnement de travail et d'achat sécuritaire, sain et responsable des plaintes
• Requis pour travailler des heures non traditionnelles ; les fins de semaine, les soirs, les jours fériés ; des heures supplémentaires peuvent être requises à ce poste

• 1 à 2 ans d'expérience dans un environnement de vente au détail axé sur le service à la clientèle (de préférence des vêtements / chaussures)
• Solide joueur d'équipe
• Solides compétences en communication
• Capacité d'apprendre rapidement
• Connaissance des compétences en informatique, savoir-faire de base sur les programmes MS Office
• Capacité de soulever / transporter, pousser / tirer jusqu'à 30 livres régulièrement

La rémunération de base pour ce poste est de 16,60 $ à 19,60 $ + avantages 
(BenefitSummary_PartTime)
La rémunération peut varier en fonction des connaissances, compétences et de l’expérience liées au poste.

• Fournir des normes constamment élevées d'expérience client dans le Magasin conformément aux valeurs de marque et aux normes de service de PUMA,
• Grâce à un service à la clientèle efficace, les performances individuelles atteignent ou dépassent constamment les objectifs de vente, de KPI et de rentabilité,
• Responsable du traitement précis des transactions de vente à la caisse, en toute sécurité et rapidement,
• Maintenir la propreté et l'ordre du magasin ainsi que le respect de toutes les directives de marchandisage visuel selon les normes PUMA,
• Responsable de l'exécution et du traitement des marchandises entrantes et sortantes,
• Aider à gérer les niveaux de stock, le nombre d'inventaire et la disponibilité des produits, au besoin,
• Tenu de se conformer à toutes les politiques et procédures, aux compétences opérationnelles de base et aux responsabilités clés,
• Responsable du maintien d'un environnement de travail et d'achat sécuritaire, sain et responsable des plaintes,
• Requis pour travailler des heures non traditionnelles; les fins de semaine, les soirs, les jours fériés; des heures supplémentaires peuvent être requises à ce poste

• Au moins 1 an d'expérience dans un environnement de vente au détail ou une autre expérience relative, préférable,
• Un bon joueur d'équipe,
• De solides compétences en communication,
• La capacité d'apprendre rapidement,
• Connaissances en informatique, connaissances de base sur les programmes MS Office,
• La capacité de marcher et de bouger constamment est requise. L'utilisation des sens suivants est essentielle pour cette position : parler, entendre, acuité proche et lointaine, perception de la profondeur et champ de vision. Capacité de soulever / transporter, pousser / tirer jusqu'à 30 livres régulièrement

La rémunération de base pour ce poste est de 16,60 $ à 19,60 $ + avantages

(Benefit Summary_Part Time)

La rémunération peut varier en fonction des connaissances, compétences et de l’expérience liées au poste

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $22.00-$25.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Offrir des normes constamment élevées d'expérience client au sein du magasin, conformément aux valeurs de marque et aux normes de service de PUMA,
• Responsable de s'assurer que le magasin atteigne ou dépasse constamment les ventes, les indicateurs clés de performance et les objectifs de rentabilité grâce à l'utilisation efficace de la planification à court et long terme, du contrôle des dépenses, des ventes et du service,
• Responsable du contrôle de la paie afin de maintenir un emplacement très rentable tout en offrant les plus hauts niveaux de service aux clients,
• Gérer et communiquer les opportunités de marchandise au magasin et/ou au directeur adjoint du magasin,
• Responsable de la gestion et du traitement des marchandises entrantes et sortantes,
• Doit se conformer à toutes les politiques et procédures, aux compétences opérationnelles de base et aux responsabilités clés,
• Responsable de maintenir un environnement de travail et d'achat sécuritaire, sain et conforme,
• Obligé de travailler à des horaires non traditionnels; fins de semaine, soirées, jours fériés; des heures supplémentaires peuvent être requises dans ce poste.

• 1 à 2 ans d'expérience dans un environnement de vente au détail axé sur le service à la clientèle,
• Capacité démontrée à raisonner sur des questions complexes,
• Un bon joueur d'équipe,
• Excellentes compétences en communication,
• La capacité d'apprendre rapidement,
• Compétences informatiques, connaissances de base sur les programmes MS Office et logiciels de vente au détail,
• La capacité de marcher et de bouger constamment est requise. L'utilisation des sens suivants est essentielle pour cette position : parler, entendre, acuité proche et lointaine, perception de la profondeur et champ de vision. Capacité à soulever/porter, pousser/tirer jusqu'à 30 livres régulièrement.

La rémunération de base pour ce poste est de 19,60 $ à 22,60 $ + avantages

(Benefit Summary_Part Time)

La rémunération peut varier en fonction des connaissances, compétences et de l’expérience liées au poste.

The Strategic Account Manager is responsible for driving sustainable profitable growth within General Sporting Goods and Athletic Specialty channels in Western Canada; based out of Calgary. They will keep in mind brand priorities while serving the needs of the consumer. They identify opportunities for business growth in both footwear and apparel, work to strengthen relationships to maximize account performance and collaborate cross-functionally to deliver tailored solutions that meet the needs of both clients and consumers.

• Drive Sales Excellence: Manage and direct sales of PUMA footwear, apparel, and accessories across all genders, ensuring alignment with brand goals.

• Proactive Account Management: Analyze sales performance to manage product life cycles, inventory, and sell-through rates. Identify and seize opportunities to improve existing business, penetrate new markets, and tackle challenges with data-driven, well-thought-out solutions.

• Collaborate Cross-Functionally: Partner with internal teams, including Account Services, Marketing, Merchandising, Planning, Sales Operations, and Finance, to deliver seamless service and exceed customer expectations.

• Deliver High-Impact Presentations: Prepare and execute seasonal product presentations, leveraging strategic negotiation and storytelling skills to secure retailer buy-in and drive results.

• Efficient Sample Management: Seasonally manage a full sample set for sell-in with key accounts and liquidation in a timely manner

• Maximize Retail Partnerships: Build strong assortments for both brick-and-mortar and digital channels, delivering a best-in-class experience that drives mutual growth.

• Leverage Data for Insights: Conduct formal sales reporting and analysis, using retailer metrics, trends, and customer data to drive actionable insights and decisions.

• Monitor Competitors & Trends: Stay ahead of the competitive landscape, implementing strategies to position PUMA as a market leader.

• Retailer Relationship Building: Establish and maintain strong, professional relationships with retail partners, fostering collaboration and trust.

• Showroom Management: Coordinate showroom setup and maintenance while supporting sample requests and shipment.

• Market Travel: Stay informed on trends and account opportunities with regular market visits (at least once per month).

• Adapt to Business Needs: Contribute to special projects and adjust responsibilities as the business evolves.

• BA/BS with concentration in Business, Management, Marketing, Sales preferred.

• 5+ years of footwear and/or apparel selling or retail buying/merchandising/planning experience.

• Must have strong interpersonal skills and be able to build lasting professional relationships.

• Exceptional communication skills (both oral and written) and the ability to effectively communicate at all levels of the organization.

• Proven ability to analyze complex data, identify opportunities, and execute innovative solutions.

• Confident storyteller who can command attention, and drive retailer/account alignment.

• Detail oriented with ability to prioritize and provide complete follow-through on all responsibilities and KPIs.

• Sense of urgency to analyze a high volume of data/activity to meet tight deadlines.

• Possess strong analytical skills and working knowledge of retail math financial metrics: sales, inventory, turn, gross margin $, open to buy & order book management.  

• Working and continued knowledge of national trends and the competitive landscape.

• Strong computer proficiency in MS Office: Excel, PowerPoint, Teams, Outlook, Word as well as experience using tools like PowerBI.

• Flexibility to travel for account visits, market research, and regional/national sales meetings as needed.