Contact IR

If you have any questions about the PUMA share and the financial results of PUMA SE, our Investor Relations team will be happy to help you. Please be aware that we will not reply to questions relating to non-Investor Relations topics.

Mail Phone

Customer Service, Ciudad de Mexico, Mexico

Junior Analyst Customer Service

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

Your mission

Revisar y comprobar las órdenes de compra de los clientes y las variables críticas de los pedidos (canal, precios, descuentos, fechas y disponibilidad de inventario) para lograr la eliminación de los factores de rechazo.
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Revisar en conjunto con el equipo de cuentas y entrega del operador logístico cambios en las órdenes y procesos (líneas de crédito, diferenciación tallas, colores, rechazos, gestión de entregas y retiros, etc.) para lograr el cumplimiento de la entrega de los pedidos según lo planificado.
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Preparar la entrega de la agenda de procesos y despacho, de acuerdo con lo definido con el equipo de ventas para lograr el cumplimiento de la programación de la entrega.
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Ejecutar en el sistema, el proceso de cancelación, limpieza de faltantes o sobrantes en los pedidos y/o traspasos entre canales para mantener el stock actualizado en sistema.

Your talent

0 a 2 años de experiencia en cargos administrativos, Atención de Clientes y Logística
Experiencia SAP (modulo SD) - nivel usuario
Excel intermedio avanzado
Ingles intermedio avanzado

Our principles

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 21,000 employees worldwide.

Want to join our team?

PUMA Mexiko

Mexico

PUMA Mexico is just west of Mexico City in Santa Fe and is dear to the Mexican people. They just love being Forever Faster!