• Manage an assigned portfolio accounts based on experience and skill. This includes collection calls, account adjustments, customer deductions, small balance write-offs, customer reconciliations and processing customer refunds
• Review daily credit holds through review of customer history, industry credit reports, and financials to ensure timely release of orders
• Run and analyze weekly aging, deduction and top account past due reports
• Resolve customer disputes
• Determine accounts to be turned over to collection agency or attorney for further collection activity
• Negotiate payment plans and credit limits
• Investigate the credit worthiness of new & existing customers by using financial statements, credit reports and credit history.
• Establish and maintain effective and cooperative work relationships with other collectors, sales and customer service

• Years of Experience – 1-2
• Basic knowledge with Microsoft Office applications including Excel, Word, and Outlook
• Basic understanding of Jesta, SAP and High Radius
• Negotiation and problem-solving skills
• Basic understanding of Billing, AR, and Credit and Collections procedures
• Proactive, problem-solving approach to find positive business solutions
• Self-motivated, positive team player with ability to interact with individuals at all levels
• Ability to work independently, prioritize workload and manage multiple priorities
• Ability to handle confidential financial information appropriately
• Strong attention to detail, goal oriented, analytical

The hiring range base pay for this position is $42,800-$63,000 + Bonus + Benefits

(Benefit Summary Corporate) 

Pay may vary depending on job-related knowledge, skills, and experience.