• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00-$24.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

Tu veux rejoindre une équipe où l’énergie, la cohésion et le plaisir de travailler ensemble sont au cœur du jeu ?
Chez PUMA, on recherche avant tout un(e) coéquipier·e impliqué·e, curieux·se et motivé·e pour faire vivre notre esprit sport en magasin.

2 Temps partiel à pourvoir en CDI : un 9h et un 8h30 par semaine.

Ta base ?

Notre boutique se trouve au sein de McArthurGlen Provence - Village de Marques, le grand outlet du sud de la France, situé à Miramas (près de Marseille/Aix).
Tu rejoindrais l’équipe de Driss, notre Store Manager, composée de 7 personnes.

Ta mission

Chaque journée est différente, mais toutes ont un point commun : faire vivre une expérience exceptionnelle à nos clients.

Tu accueilles chaque visiteur avec le sourire et l’envie de bien faire, parce que le service client, c’est ton terrain de jeu. Tu conseilles, tu partages, tu fais découvrir nos produits — toujours dans l’esprit et les valeurs PUMA.

Tu prends part à la vie du magasin : un nouveau lancement produit, une opération marketing ou un événement ? Tu es de la partie !

Tu participes aussi à ce qui se passe “en coulisses” : réceptionner les nouvelles collections, préparer les rayons avec un œil affûté pour le visuel, et t’assurer que tout soit prêt pour offrir une expérience fluide et dynamique à nos clients.

Et quand vient le moment des inventaires, tu sais faire équipe pour que tout soit carré — efficacité, rigueur et bonne humeur !

Ton profil

• Pas d’expérience ou de diplôme requis, c’est ton état d’esprit qui fera la différence.
• Tu es une personne impliquée, fiable et adaptable, qui aime le contact humain et prendre plaisir à travailler en équipe.
• Tu avances avec une attitude positive et professionnelle, tu es curieux·se, ouvert·e et tu as soif d’apprendre chaque jour.
• Tu t’investis dans ce que tu fais, tu fais preuve de respect, de responsabilité et d’esprit d’équipe, et tu trouves ton équilibre dans la confiance, la reconnaissance et la cohésion.
• En résumé : si tu as l’énergie, l’envie et l’attitude, on t’apprendra tout le reste. 💪

Ce que tu trouveras chez nous

• Une équipe soudée, bienveillante et toujours de bonne humeur.
• Un environnement où tu peux apprendre, évoluer et t’épanouir.
• Des avantages concrets : tickets restaurant, primes, mutuelle, réductions, et un cadre de travail stimulant.
• Salaire 450 - 480 € mensuel brut sur 13 mois, complété par une rémunération variable (bonus et participation/intéressement)

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards,
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service,
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager,
• Responsible for achieving or exceeding inventory and shrink goals; manage physical inventory counts,
• Responsible for handling and processing incoming and outgoing merchandise,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear),
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups,
• Strong team player,
• Excellent communication skills,
• Ability to learn quickly,
• Computer skills, basic know-how about MS Office programs, and retail software
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision. Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $21.00 - $24.00 + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

Foster and enhance a sales-driven culture within the retail store, aligning with both operational and strategic guidelines, to achieve or exceed sales targets, KPIs, and profitability goals, positioning PUMA as the fastest sports brand in the world.

Sales and Profitability:

• Ensure the store consistently achieves/exceeds sales, KPIs, and profitability goals.
• Use short and long-term planning, expense control, sales, and service.

Customer Experience:

• Guarantee high standards of customer experience in line with PUMA brand values and service standards.

Team Management:

• Participate in recruiting, avoid shortage of staff, train, develop, and manage high-performing team and employees.
• Hold team members accountable through productivity conversations, coaching, recognition, and performance actions.
• Participate in performance appraisals of the team.

Sales Floor Engagement:

• Spend 80% of working time on the sales floor engaging with customers, selling, and coaching employees.

Operational Efficiency:

• Identify, interpret, diagnose the performance of the store as based on controllable operational KPI’s  (including but not limited to CR, UPT, ATV) and lead the team accordingly. Control PEX costs of the store  and ensure efficeint staff schedule to achieve Sales and  KPIs targets while providing excellent customer service.
• Ensure completion of training programs (Local and Global).

Business Analysis:

• Analyse customer profiles, buying trends, and competitive information to drive business.
• Communicate and provide feedback to the Area/District Manager.

Loss Prevention:

• Implement and monitor Loss Prevention education, training, and awareness programs.
• Ensure compliance with Loss Prevention and Operational standards.

Inventory Management:

• Oversee the execution and processing of incoming and outgoing merchandise.
• Achieve or exceed Inventory and Shrink goals; manage Physical Inventory counts.

Retail Marketing and Instore Communication:

• Execute and manage Marketing initiatives and events within budget.
• Maintain strong communication with local PR and marketing.

Store Operations:

• Participate in new store openings/closings; travel may be required.
• Attend Store Manager Meetings and offsite training as required.
• Process POS transactions (sales, exchanges, discounts and refunds) accurately; Ensure POS access right are up-to-date and comply with Retail P&Ps.
• Maintain Visual Guidelines and store presentation standards.
• Ensure store maintenance needs are communicated and addressed promptly.

Compliance and Safety:

• Comply with all Policies and Procedures, operational core competencies, and key accountabilities.
• Maintain a safe and compliant working environment for all Store Associates and Customers.
• Work non-traditional hours as required (weekends, evenings, holidays, overtime).

• Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
• Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Managers as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups and facilitate store visits
• Strong interpersonal, communication and motivational skills
• Strong organizational and time management skills
• Practical experience in Project Management, skills in implementing communications methods and event management
• Commercial acumen
• Interest in innovation and change
• Leadership
• PC-skills, MS-Office Knowledge, Outlook, Internet
• The ability to constantly walk and move about is required. Use of the following senses is critical to this position: speaking, hearing, near and far acuity, depth perception, and field of vision.

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du bist Schüler oder Student und unterstützt unser Team in Vollzeit für 3 Wochen während der Sommerferien

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du bist Schüler oder Student und unterstützt unser Team in Vollzeit für 3 Wochen während der Sommerferien

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

Directamente responsable de asegurar que la tienda consistentemente alcance o exceda ventas, KPIs y metas de rentabilidad.

• Directamente responsable de asegurar que la tienda consistentemente alcance o exceda ventas, KPIs y metas de rentabilidad a través de una planeación a corto y largo plazo, control de gastos, ventas y servicio.

• Garantizar consistentemente altos estándares de experiencia de servicio dentro de la tienda en sincronía con los valores de marca PUMA y los estándares de servicio.

• Responsable de reclutar, entrenar, desarrollar y remplazar el alto rendimiento, gestión de resultados y de los asociados. * Preparar y administrar evaluaciones de desempeño oportunas y precisas para cada miembro del equipo de la tienda.

• Hacer a cada miembro de la tienda responsable de cumplir o exceder expectativas de la compañía a través de conversaciones semanales de productividad, coaching diario en el momento, reconocimiento por rendimiento y acciones de desarrollo según sean necesarias.

• Invertir el 85% del horario laboral en piso de ventas, atrayendo clientes, vendiendo, y coacheando asesores.

• Comunicar y proveer retroalimentación al Area/District Manager * Implementar, gestionar y monitorear programas de prevención de pérdidas, entrenamiento y concientización.

• Directly responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service as well as high standards of customer service,
• Responsible for recruitment, training, development and succession of high performing, results driven employees,
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers,
• Prepare and administer timely and accurate performance recognition, coaching conversations as well as the annual Talent Management process,
• Responsible for Loss Prevention education and awareness programs,
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities,
• Responsible for maintaining a safe, healthy and compliant working and shopping environment,
• Attend off-site training and position related meetings as required; travel may be required,
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, reason through complex issues, and present information to large groups,
• Demonstrated ability to build and develop strong teams,
• Demonstrates effective communication,
• Computer skills, basic know-how about MS Office programs,
• Ability to lift/carry, push/pull up to 30 pounds regularly.

The base pay for this position is $65,000-$80,000 per year + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience.

Requirements

• 2–4 years of management experience in retail, managing teams and products.
• Strong communication and motivational skills.
• Strong organizational and time management skills.
• Leadership.
• Microsoft Suite

Directamente responsable de asegurar que la tienda consistentemente alcance o exceda ventas, KPIs y metas de rentabilidad.

Responsable de asegurar que la tienda consistentemente alcance o exceda ventas, KPIs y metas de rentabilidad a través de una efectiva planeación a corto y mediano plazo, control de gastos, ventas y servicio.
• Garantizar consistentemente altos estándares de experiencia de servicio dentro de la tienda en sincronía con los valores de marca PUMA y los estándares de servicio.
• Responsable de apoyar al Store Manager en reclutar, entrenar, desarrollar y remplazar el alto rendimiento, gestión de resultados y de los asociados.
• Invertir el 90% del horario laboral en piso de ventas atrayendo clientes, vendiendo, y coacheando empleados.
• Actuará como Store Manager cuando el Store Manager se ausente de la tienda por alguna razón.
• Apoyar al Store Manager en preparar y gestionar en tiempo y forma revisiones de rendimiento.
• Responsable del control de nómina y la programación de horarios para impulso de ventas con el fin de mantener una tienda altamente rentable, mientras se proporcionan los más altos niveles de servicio a los clientes.
• Responsable de que los programas de entrenamiento, tanto locales y globales (requeridos por su puesto), se completen exitosamente para impulsar los resultados de la tienda.
• Apoyar al Store Manager en analizar perfiles de consumidor, tendencias de compra, e información competitiva que impacte e impulse el negocio.
Gestionar y monitorear la preparación y concientización en prevención de pérdidas.
• Directamente responsable de ejecutar y procesar entrada y salida de mercancía.
• Alcanzar o superar todas las metas de inventario; supervisar y administrar conteos físicos.
• Directamente responsable de ejecutar y procesar entrada y salida de mercancía.
• Gestionar y comunicar oportunidades de producto al Store Manager.
• Apoyar al Store Manager en comunicar, administrar y ejecutar toda iniciativa y eventos de Marketing, dentro de presupuesto y de acuerdo a políticas y procedimientos.