• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du ergänzt unser Team in flexibler Teilzeit mit einer Arbeitszeit von circa 30 Stunden pro Woche. 

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing
• Corporate Benefits

• Support the translation of BU strategy into seasonal merchandising plans, contributing to portfolio focus, range optimization, and consistent assortment direction across markets and channels
• Gather, consolidate, and apply consumer, trend, market, and channel insights to support seasonal planning, assortment decisions, and merchandising recommendations
• Contribute to franchise planning and lifecycle management by supporting line planning, forecasting, and seasonal roadmap execution
• Support the development and roll out of seasonal playbooks and global assortment plans in close collaboration with Product and Marketing to help achieve sales targets and KPIs
• Assist in volume planning and market allocation activities, partnering with Commercial teams to align global priorities with local market needs
• Monitor in-season performance and market feedback, using WHS and DTC data to identify opportunities and support monthly performance reviews and recaps.

• 2–3 years of experience in merchandising, GTM, commercial planning, or a related function, ideally within a consumer-focused or global organization
• Good analytical skills with the ability to interpret consumer, market, and performance data to support business decisions
• Experience working cross-functionally with Product, Marketing, and Commercial teams, with a basic understanding of end-to-end GTM processes
• Strong organizational and planning skills, with exposure to assortment planning, forecasting, or seasonal merchandising activities
• Ability to manage multiple priorities, collaborate with different stakeholders, and contribute to projects in a fast-paced environment
• A proactive and curious mindset, with strong communication skills and a willingness to learn and grow in a global environment.

As the CDP Product Owner, you will be the driving force behind the strategic development, optimization, and governance of our Customer Data Platform (CDP). Your mission is to unlock the full potential of our consumer data, enabling personalized, data-driven marketing experiences across all channels. You will act as the bridge between business stakeholders, data teams, and technology partners, ensuring our CDP delivers measurable value to both our consumers and the organization.

CDP Strategy & Roadmap

• Define and execute the vision and roadmap for the CDP, aligning with business objectives and customer experience goals.

• Identify opportunities to enhance data collection, profiling, segmentation, and activation capabilities.

• Collaborate with cross-functional teams to prioritize features and initiatives that drive business impact.

Stakeholder Management

• Serve as the primary liaison between marketing, ecom teams, data science, and external vendors to ensure alignment on CDP capabilities and use cases.

• Translate business requirements into technical specifications for the CDP, working closely with data engineers and architects.

• Advocate for the CDP’s value across the organization, fostering adoption and best practices.

Governance & Quality

• Establish and enforce data governance policies to ensure compliance, accuracy, and consistency of customer data.

• Establish and nurture central principles and guardrails for the core customer model and main segments.

• Work with legal and compliance teams to ensure adherence to data privacy regulations (e.g., GDPR, CCPA).

Feature Development & Optimization

• Lead the end-to-end delivery of CDP features, from ideation to launch, including user stories, acceptance criteria, and testing.

• Optimize the CDP for performance, scalability, and usability, leveraging analytics and user feedback.

• Drive innovation by exploring emerging technologies and trends in customer data management.

Performance Measurement

• Define KPIs and success metrics for the CDP, tracking and reporting on its impact on marketing effectiveness and customer engagement.

• Conduct regular audits and analyses to identify areas for improvement and innovation.

Leadership & Collaboration

• Experience: 5+ years in product ownership, data management, or marketing technology, with a focus on CDPs, CRM systems, or data platforms.

• Technical Knowledge: Familiarity with CDP tools (e.g., Hightouch, Salesforce CDP, Segment, Tealium) and data integration technologies (APIs, ETL processes).

• Data Literacy: Strong understanding of data modeling, segmentation, and analytics, with the ability to translate data insights into actionable strategies.

• Agile Methodologies: Experience working in Agile/Scrum environments, with a track record of delivering complex projects.

Business Acumen

• Collaboration: Ability to build strong relationships with technical and non-technical stakeholders, fostering a culture of data-driven decision-making.
• Communication: Excellent verbal and written communication skills, with the ability to simplify complex concepts for diverse audiences.
• Problem-Solving: Analytical mindset with a passion for solving challenges through innovative and scalable solutions.
• Adaptability: Thrives in a fast-paced, evolving environment, with a proactive approach to learning and improvement.

We are seeking an experienced Solution Architect to support end-to-end architecture across PUMA’s global DTC technology landscape. In this role, you will ensure scalable, stable, and future-proof architecture decisions across digital and physical touchpoints. You will advise and enable Product and Project Teams by aligning business strategy, product roadmaps, and technology architecture, while ensuring high solution quality, strong non-functional standards, and sustainable platform evolution. Acting as an architectural authority for strategic initiatives, you will help guide the structured evolution and expansion of PUMA’s global technology ecosystem.

Your key responsibilities will be:

• Design and own end-to-end solution architectures for strategic initiatives across digital channels, retail systems, core platforms, integrations, and data.

• Define architecture artifacts such as high-level architecture diagrams, design documents, data models, and system interaction maps.

• Define integration patterns (API-first, event-driven, modular, cloud-native architectures).

• Define and validate non-functional requirements including performance, security, scalability, compliance, resilience, and failure handling.

• Participate in discovery workshops, architecture reviews, and impact assessments.

• Advise squads, lead design reviews, and document key architecture decisions.

• Contribute to architecture governance and technology evaluations.

• Ensure architectural consistency, scalability, and long-term sustainability.

• Collaborate with Platform, DevOps, and SRE teams to ensure operational readiness, scalability, and reliable platform operations.

• Act as key interface between Product, Engineering, Delivery, Platform teams, and Management.

• Ensure adherence to security standards, data privacy requirements, and regulatory compliance.

Technology Scope

Strong understanding of...

• Microservices and distributed systems

• Digital channels (web, app, commerce capabilities)

• Retail and store systems (POS, omnichannel integrations)

• Core platforms (order management, payments, CRM, data platforms)

• Integration layer (APIs, event-driven architectures, middleware)

• Cloud infrastructure, DevOps, CI/CD, and release management

• Observability and operational architecture principles

• Security concepts (OAuth2, SSO, CIAM).

Experience, Skills & Working Style

• 8+ years of experience in solution or system architecture within complex IT environments

• Experience in DTC, eCommerce, retail, or omnichannel environments

• Strong understanding of integration architectures and modern engineering practices

• Experience working in global matrix organizations

• Strong communicator bridging business and engineering teams

• Structured, pragmatic, decision-oriented, and governance-aware working style

• Fluent English required; German is a plus.

This job opportunity will be available in full-time or part-time.

As Senior MarTech Manager, you will own how marketing technology enables growth across the customer journey: from audience strategy and activation to measurement and lifecycle orchestration. 

This role exists to turn tools into outcomes. In partnership with Brand, BI & IT, you will define how the MarTech ecosystem should look like, how different components integrate, what “good” looks like at scale, and how global and regional teams activate technology consistently, intelligently, and profitably. 

You will define high-impact use cases, and ensure the stack is configured, integrated, and adopted in a way that unlocks real business value. You will act as the connective tissue between digital marketing, CRM/lifecycle, analytics, data, and external partners, helping the organization move to a cohesive, AI-ready ecosystem. 

• Define and lead the global MarTech strategy and roadmap in support of growth, efficiency, and customer relevance 

• Own the business logic of the MarTech ecosystem (GMP, CDP/DMP, ESP, measurement), ensuring tools work together as a coherent system 

• Define, prioritize, and evolve MarTech use cases tied to audience activation, lifecycle orchestration, personalization, and incrementality 

• Act as the key business counterpart to agencies and vendors, challenging implementations for quality, scalability, and long-term value 

• Act as the super-user of the MarTech stack (e.g. CDP, SA360, Branch, GMP, ESP), driving adoption, feature utilization, and innovation 

• Upskill the organization by building playbooks, trainings, workflows, and activation standards 

• Ensure consistent tagging, taxonomy, and governance across regions and channels 

• Be the main fire-starter for first-party data activation, powering audience strategy, lifecycle orchestration, and the marketing flywheel 

• Continuously assess the MarTech landscape and guide stack evolution toward a privacy-first, AI-ready future

• Stay up to date on AI, LLMs, and emerging technologies, translating them into practical MarTech use cases and working with the right vendors to bring them to life.

• 7+ years of experience in MarTech within commercial marketing teams 

• Proven track record as a hands-on MarTech leader, driving adoption and value 

• Deep understanding of platforms such as CDPs, Google Marketing Platform, Branch, Emarsys and marketing automation tools 

• Strong grasp of data flows, identity, consent, and measurement in a privacy-first environment 

• Highly analytical and commercially minded, able to link MarTech capabilities to measurable growth outcomes 

• Confident communicator who can align senior stakeholders and challenge partners with credibility 

• Curious, forward-thinking, and comfortable operating in matrixed, global organizations.

As the Global eCom App Marketing Manager, you will define and lead our global app retention and growth strategy across all owned app communication channels. 

This role will own the end-to-end global app lifecycle roadmap, from engagement and retention strategy to reporting and analysis, vendor partnerships, and enablement of local market teams. You will work closely with global and local performance marketing teams, CRM, UX/UI, BI and Analytics, Engineering and external vendors to ensure our app ecosystem delivers measurable customer lifetime value. 

• Define and lead the global app retention and engagement strategy across push notifications, in-app messaging, and other app communication channels

• Build lifecycle frameworks covering onboarding, activation, engagement, loyalty, win-back, and reactivation

• Establish global best practices and scalable playbooks for local market execution

• Drive personalization and segmentation strategies in partnership with CRM and data teams

• Own the global app growth and retention roadmap aligned with business objectives

• Design and oversee a structured testing framework (A/B, multivariate testing)

• Collaborate with product and UX teams to improve app conversion, usability, and engagement

• Define global KPIs for app performance (retention, churn, CLTV, push engagement, revenue contribution) 

• Own strategic relationships with key marketing technology vendors, including Emarsys (ESP & customer engagement) & Branch (deep linking & attribution) 

• Act as the central point of contact for local market teams executing app campaigns

• Ensure alignment between global strategy and local execution. 

• Strong experience in CRM, lifecycle, or app marketing within eCommerce, consumer tech or fashion/ lifestyle organizations.

• Strong experience managing push, in-app messaging, and deep linking ecosystems

• Hands-on experience with marketing automation platforms (experience with Emarsys preferred) 

• Experience with mobile attribution and deep linking tools (e.g., Branch) 

• Strong analytical capability with ability to translate data into strategy 

• Experience managing cross-functional and international stakeholders.

• Development and leadership of the assigned Customer Service Team
• Promote a high-performance culture by communicating and monitoring clear expectations
• Implement and continually optimize Customer Service processes
• Ensure highest quality in orderbook management by monitoring the whole process from order to invoice
• Central contact for Sales and other departments for the specific account group.

• Proven positive track record in customer service management
• Excellent leadership, organizational and decision-making abilities
• Ability to motivate and mentor others and to set priorities for the team
• Strong strategic, analytical mindset and a hands-on mentality
• Extensive knowledge of MS Office environment (Excel, PowerPoint, Word)
• German and English business fluent

• Own the marketing activation of a portfolio of strategic wholesale key accounts (e.g. JD Sports, Foot Locker, Intersport) in close collaboration with the respective key account Sales Manager. 

• Manage copy projects for PUMA.com for different PUMA markets
• Act as a point of contact between marketing and creative teams to produce high-quality content in English for SEO and CRM channels
• Propose improvements for the existing project workflows
• Oversee the team of English Copy agency, check the quality of their copy, and improve collaboration with them
• Perform regular quality assurance checks to identify any quality issues across the PUMA.com website.

• Two years of experience in managing projects, preferably on the client side
• Experience in writing English consumer and conversion copy (SEO and CRM) and keeping the brand tone of voice
• Experience in managing copy projects generated by AI (GenAI and Machine Translation)
• Experience and understanding of Localization and having different languages and cultures in mind, when writing and managing copy
• Fluency in English, both written and spoken, is needed. Proficiency in any additional languages, especially German, is considered an asset
• Advanced skills in using Excel, Informatica PIM, Sanity or any other CMS as well as any of the translation tools (preferably Phrase or any other cloud-based translation platform)
• Reliable, confident, and flexible team player
• Ability to work on multiple projects simultaneously
• Flexible and comfortable working in a fast-paced and international environment
• Experience in conducting A/B testing and user research on English and localized copy and good Google Analytics, Looker, and Power BI skills would be a beneficial

• Du stellst gemeinsam mit dem Store Manager sicher, dass der Store durch den effektiven Einsatz von kurz- und langfristiger Planung, Kostenkontrolle und erstklassigen Service kontinuierlich die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du gewährleistest eine konstant hohe Kundenzufriedenheit innerhalb des Stores gemäß unseren PUMA Werten und den etablierten Service Standards. Du bist verantwortlich für die akkurate Ausführung von Verkäufen, Umtausch, Rückerstattung, sowie Rabattaktionen) an der Kasse während du sicherstellst, dass alle Richtlinien eingehalten werden
• Du unterstützt den Store Manager bei der Rekrutierung, Schulung, Entwicklung, Coaching, Motivation und Erhaltung von leistungsstarken und ergebnisorientierten Teammitgliedern
• Du verwaltest und überwachst die Programme der Loss Prevention education and awareness; Du übernimmst Verantwortung für die Loss Prevention und Operational Compliance innerhalb des Stores
• Du prüfst und kontrollierst die Umsetzung aller Visual Guidelines Standards und gewährleistest eine konstant hohe visuelle Präsentation des Stores, die die PUMA-Standards erfüllt oder übertrifft
• Du bist dazu bereit, Entwicklungsmöglichkeiten auch an anderen Standorten innerhalb von Deutschland oder Europa anzunehmen
• Du ergänzt unser Team in Vollzeit

• 1-2 Jahre Verkaufserfahrung, vorzugsweise in einem fokussierten, kundenorientierten Einzelhandelsumfeld (vorzugsweise Kleidung/Schuhe)
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Kommunikations-und Motivationsstärke
• Starkes Organisationstalent und gutes Zeitmanagement
• Fähigkeit, Präsentationen vor großen Gruppen zu halten
• Handelsgeschick und finanzielles Kostenbewusstsein
• Computerkenntnisse, grundlegendes Know-how über MS-Office einschließlich dem Gebrauch von Outlook, Word, Excel, PowerPoint und Internet

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing
• Corporate Benefits