Your mission
Drive execution of global store performance improvement initiatives across all regions
Translate performance insights into clear, actionable plans for regional and store teams
Identify underperforming stores/clusters and lead structured recovery action plans
Partner with regional retail operations to ensure consistent execution of productivity initiatives
Monitor key KPIs (e.g., sales per labor hour, conversion, UPT, NPS) and track improvement progress
Ensure adoption of global operational standards, tools, and frameworks in stores.
Lead regular performance reviews with regions, focusing on action and accountability
Conduct store visits to assess execution quality and identify improvement opportunities
Collaborate cross-functionally with Retail Excellence, Training, and Loss Prevention to remove performance barriers
Drive continuous improvement culture by sharing best practices and scaling successful initiatives globally.
Your talent
5–8+ years of experience in retail operations, preferably in a multi-store or global environment
Proven track record in driving store performance and operational improvements
Strong understanding of retail KPIs and store productivity drivers
Experience working with regional teams and managing cross-functional stakeholders
Exposure to workforce planning, store operations, or performance analytics is a strong advantage
Experience in an international retail organization (full price and/or outlet) preferred
Strong execution mindset with a focus on delivering measurable results
High level of accountability and ownership for performance outcomes
Analytical thinking with the ability to translate data into action
Excellent influencing skills across regions and functions
Hands-on, pragmatic approach with a willingness to engage in field operations
Resilient and solution-oriented in a fast-paced, performance-driven environment
Clear and structured communicator with the ability to simplify complexity.
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
