• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $21.00 - $24.00/hour + Bonus + Benefits 

(Benefit Summary Full Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 2-3 Jahre Führungserfahrung in einer fokussierten, kundenorientierten Einzelhandelsumgebung (vorzugsweise Bekleidung/Schuhe)
• Leidenschaft für die Marke PUMA
• Handelsgeschick und finanzielles Kostenbewusstsein
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Fähigkeit, Mitarbeiter zu rekrutieren, zu motivieren und zu schulen
• Starke Kommunikations-, Motivations- und Präsentationsfähigkeit
• Starkes Organisationstalent und gutes Zeitmanagement
• Sicheres Auftreten bei der Präsentation von Informationen vor einer großen Gruppe
• Interesse an Innovation und Veränderung
• Computerkenntnisse, grundlegendes Know-how über MS-Office einschließlich dem Gebrauch von Outlook, Excel, PowerPoint und Internet

YOUR BENEFITS @PUMA Retail Germany:

• 35 Tage Urlaub (5,5 Wochen) sowie 6 zusätzliche freie Tage für Vollzeitmitarbeiter*innen
• Urlaubsgeld und Jahressonderzahlung
• Unbefristeter Arbeitsvertrag bei 2 Jahren Erfahrung im Einzelhandel
• Erstattung der öffentlichen Verkehrsmittel zur Arbeit (Jobticket)
• Gleitzeitstundenkonto
• Mitarbeiterrabatt in unseren Stores und auf puma.com, auch für Freunde und Familie
• Online und Offline Workshops und Trainings durch zertifizierte PUMA Trainer
• Online Sprachkurse über Busuu
• Fahrradleasing

• Du stellst gemeinsam mit dem Store Manager sicher, dass der Store durch den effektiven Einsatz von kurz- und langfristiger Planung, Kostenkontrolle und erstklassigen Service kontinuierlich die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du gewährleistest eine gleichbleibend hohe Kundenzufriedenheit innerhalb des Stores gemäß unseren PUMA Werten und den etablierten Service Standards
• Du übernimmst Verantwortung für die akkurate Ausführung von Verkäufen, Umtauschen, Rückerstattungen und Rabattaktionen an der Kasse während du sicherstellst, dass die Richtlinien der Discount Policy & Procedures eingehalten werden
• Du unterstützt den Store Manager bei der Rekrutierung, dem Training, der Weiterbildung und der Nachfolgebesetzung sowie bei der Vorbereitung und Verwaltung der Leistungsbewertungen des Teams
• Du verstehst es, die Kunden zu analysieren, Trends und wettbewerbsfähige Informationen, die das Geschäft beeinflussen, zu erkennen und so das Business gemeinsam mit dem Store Manager anzutreiben
• Du übernimmst Verantwortung für Loss Prevention und operational compliance innerhalb des Stores; Du verwaltest, erreichst und versuchst alle Inventory & Shrink Ziele zu übertreffen; Du kontrollierst und verwaltest den physischen Bestand
• Du unterstützt den Store Manager bei der Kommunikation, Verwaltung und Ausführung aller marketingangetriebenen Initiativen und Events innerhalb des Budgets und gemäß allen festgelegten Leitfäden
• Der Vertrag ist vorerst befristet auf 1 Jahr
• Du bist dazu bereit, Entwicklungsmöglichkeiten auch an anderen Standorten innerhalb von Deutschland oder Europa anzunehmen

Proveer el más alto nivel de servicio a clientes PUMA dentro de una Retail Store para alcanzar o exceder ventas, KPIs, y metas de rentabilidad para posicionar PUMA como la marca deportiva más rápida del mundo

• Uno a Dos años de experiencia como subjefe de tienda en administración en un ambiente de retail (de preferencia ropa/calzado) orientado al servicio de clientes con registro de resultados medibles.
• Habilidad probada en exceder ventas alcanzando metas de gasto en nómina de personal, habilidad demostrada para identificar, contratar, entrenar, desarrollar y retener equipos talentosos, habilidad para razonar a través de problemas complejos, demostrar comunicación efectiva, habilidad para presentar información a grupos grandes y facilitar visitas de tienda.
• Manejo de PC, conocimiento de MS-Office, Internet.

• Revisar, en conjunto con el jefe de tienda, la distribución y revisión diaria de las acciones y variables de venta para alcanzar los objetivos previstos en el presupuesto de la tienda.
• Revisar, en conjunto con el jefe de tienda, el análisis del perfil de clientes, tendencias de compra, e información de la competencia para impactar y dirigir el negocio.
• Coordinar, junto al jefe de tienda y el área de operaciones, los programas de capacitación para el equipo de trabajo, con el fin de contribuir con una cultura de servicio al cliente (Be Nice).
• Realizar y apoyar, al jefe de tienda, en el reclutamiento, entrenamiento, desarrollo y sucesión de personas en la tienda.
• Mantener el cumplimiento de los procesos y procedimientos establecidos en la tienda (aperturas/cierres, gestión de ventas, inventarios / bodega, entre otros); de acuerdo a los objetivos establecidos por PUMA.

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $X15.49 - $18.49/hour + Benefits

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $15.49 - $18.49/hour + Benefits

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Qualifications

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $19.25-$21.00 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 2 - 4 years’ management experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Responsible for assisting the Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Will act as Store Manager when the Store Manager is away from the store for any reason
• Manage and monitor Loss Prevention education and awareness programs
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Attend off-site training and position related meetings as required; travel may be required
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

Qualifications

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

The base pay for this position is $19.25-$21.00 + Bonus + Benefits 

(Benefit Summary_Part Time)

Pay may vary depending on job-related knowledge, skills, and experience

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Proven ability to exceed sales goals, demonstrated ability to reason through complex issues, ability to present information to large groups
• Strong team player
• Excellent communication skills
• Ability to learn quickly
• Computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Responsible for ensuring the Store consistently achieves or exceeds sales, KPIs and profitability goals through the effective use of short- and long-term planning, expense control, sales and service.
• Assist the Store Manager and Assistant Store Manager with the recruitment, training, development and succession of high performing, results driven Employees.
• Responsible for payroll control and service driven scheduling in order to maintain a highly profitable location while providing the highest levels of service to customers
• Manage and communicate merchandise opportunities to Store and/or Assistant Store Manager
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• Kaufmännische Ausbildung von Vorteil
• Sehr gute PC-Kenntnisse in Word und Excel
• Gute Englischkenntnisse in Wort und Schrift
• Selbstständiges, logisches sowie verantwortungsbewusstes Arbeiten
• Motivierte Mitarbeit und Organisationsvermögen mit Eigeninitiative

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du unterstützt uns in Teilzeit  (20-30 Stunden/Woche)

• Erste Verkaufserfahrung, vorzugsweise in einem dynamischen Einzelhandelsumfeld
• Leidenschaft für die Marke PUMA
• Kundenorientierte, zuverlässige und freundliche Persönlichkeit
• Starker Teamplayer
• Exzellente Kommunikationsfähigkeit
• Fähigkeit, schnell zu lernen
• Computerkenntnisse, grundlegendes Know-how über MS-Office Programme

• Du bietest hervorragenden Kundenservice und setzt diesen im Einklang mit den PUMA Werten und den etablierten Servicestandards kontinuierlich auf der Fläche um
• Du stellst sicher, dass, durch den effektiven Service am Kunden, deine individuelle Leistung die Umsatz-, KPI- und Profitabilitätsziele erreicht oder übertrifft
• Du stellst eine zügige, kompetente, sichere und genaue Abwicklung der Verkaufstransaktion an der Kasse sicher
• Du gewährleistest die Sauberkeit und Ordnung im Store sowie die Einhaltung aller Visual Merchandising Guidelines gemäß den PUMA-Werten
• Du bist verantwortlich für die Ausführung und Bearbeitung von eingehender und ausgehender Ware
• Du suchst nach Möglichkeiten, den Warenverkehr zu verbessern und kommunizierst diese an dein Team
• Du bist Schüler oder Student und unterstützt unser Team in Vollzeit für 3 Wochen während der Sommerferien