Your mission
We are looking for a driven and commercially minded Omnichannel Sales Representative to manage and grow our omni-channel customer accounts. The role will focus on building strong relationships with online and marketplace partners, driving sales performance, managing product listings, and ensuring seamless execution across all digital sales channels.
The successful candidate will work closely with internal sales, marketing, operations, and planning teams to ensure strong product availability, promotional execution, and overall customer satisfaction.
Key Responsibilities
- Manage and grow omni-channel customer accounts, Wholesale partners
- Drive sales growth through regular account reviews, promotional planning, and performance analysis.
- Maintain strong relationships with customers and act as the key point of contact.
- Monitor weekly sales performance, sell-through, stock levels, and replenishment opportunities.
- Ensure accurate and up-to-date product listings, pricing, imagery, and product information across platforms.
- Coordinate promotional campaigns, launches, and seasonal trading activities with customers.
- Work closely with planning and operations teams to manage stock flow and customer orders.
- Analyse sales data and provide regular reporting and insights to management.
- Identify new business opportunities within the omni-channel and e-commerce space.
- Resolve customer queries and operational issues efficiently and professionally.
Your talent
Requirements
- National Senior Certificate
- 2–5 years’ sales or account management experience, preferably within retail, fashion, footwear, apparel, or e-commerce.
- Strong understanding of omni-channel retail and online marketplaces.
- Excellent communication and relationship management skills.
- Strong analytical skills with the ability to interpret sales and stock data.
- Proficient in Microsoft Excel and reporting tools.
- Highly organized with strong attention to detail.
- Ability to work in a fast-paced and deadline-driven environment.
- Experience with platforms such as Takealot, Bash, Superbalist, or similar online retailers is advantageous.
Key Skills
- Sales & negotiation
- Account management
- Commercial awareness
- Data analysis
- Customer relationship management
- Planning & organization
- Problem solving
- Team collaboration
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
