Your mission
- Support a strong customer experience by helping ensure logistics services meet the speed and quality expectations of our European e-commerce customers
- Assist in daily logistics operations, working closely with warehouses and partners to help resolve issues and contribute to on-time deliveries
- Prepare and maintain regular warehouse performance reports, highlighting key insights to support alignment with internal teams and external partners
- Support the handling of clearing cases for inbound, outbound, and returns in coordination with warehouses, and help identify improvement opportunities
- Monitor marketplace SLAs (e.g., Zalando, Amazon) and support the implementation of corrective actions where needed
- Contribute to projects such as onboarding new countries, marketplaces, or logistics services, taking ownership of smaller workstreams when appropriate
- Assist in capacity planning by supporting the preparation of regular and ad-hoc forecasts
- Create ad-hoc analyses and reports to support data-driven decision-making within the team
- Help ensure smooth operations by monitoring system interfaces between ERP and WMS, maintaining data accuracy, and supporting invoice validation
- Support the handling of complex (3rd level) customer service requests by providing warehouse-related information and insights
- Assist in identifying opportunities to optimize logistics services through basic market and competitor analysis.
Your talent
- Bachelor’s degree in Business Administration, Supply Chain Management, or a related field
- First hands-on experience in logistics or operations
- Strong ownership mindset with a willingness to dive into complex operational challenges
- Ability to prioritize effectively and manage multiple tasks in a fast-paced environment
- Willingness to work independently on assigned tasks as well as accept direction on given assignments
- Proficiency in Microsoft Office Microsoft Excel is essential
- Fluent in English; German language skills are a plus.
Our principles
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.
PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.
