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Retail Stores, Ho Chi Minh City, Vietnam

Retail Store Manager

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

Your mission

  • Drive a strong sales culture to achieve/exceed sales, KPIs, and profitability
  • Plan short and long-term business activities with effective cost control
  • Ensure excellent customer experience aligned with PUMA service standards
  • Recruit, train, develop, and build a high-performing team and succession pipeline
  •  Manage payroll and optimize scheduling for efficiency and service quality
  • Execute all training programs (local & global) effectively in-store
  • Analyze customer trends and market insights to drive business decisions
  • Oversee merchandise flow, inventory, shrink control, and Loss Prevention compliance
  • Execute marketing, visual merchandising, and in-store activities to brand standards
  • Ensure safe, compliant operations and maintain store conditions with flexible working hours

Your talent

  • Two to four years of management experience in a focused, customer service oriented retail environment (preferably apparel/footwear) with results driven track record
  • Proven ability to exceed sales while meeting payroll goals, demonstrated ability to identify, hire, train, develop and retain top talent Associates as well as teams, ability to reason through complex issues, demonstrates effective communication, ability to present information to large groups
  • Strong interpersonal, communication and motivational skills
  • Strong organizational and time management skills
  • Practical experience in Project Management, skills in implementing communications methods and event management
  • Commercial acumen, interest in innovation and change
  • Leadership, PC-skills, MS-Office Knowledge, Lotus Notes, Internet

Our principles

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Want to join our team?

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