• Basic knowledge and understanding of enterprise networks and IT environments
• Sound knowledge about IT security solutions
• Strong understanding of basic cyber-intelligence techniques
• Good technical knowledge in the IT security environment
• Good analytical skills
• Experience in IT Security Solutions (SIEM, IDS / IPS, Encryption, AAA, IDM)
• Knowledge in network technology and internet protocols
• Willingness to work on shifting schedules
• Knowledge on proper ticket handling and good priority setting
• Resourceful, flexible and capable of collaborating with multi-cultural environment
• Excellent communication skills
• Well-driven, motivated, team-orientated and easily adapt to complex environment
• Available for travel for onsite support and training

• At least 3 years of work experience in IT, with proven experience in managing Microsoft 365 features. 
• Strong technical understanding of all Microsoft 365 features (Exchange Online, Teams, SharePoint, OneDrive, Licensing, Power Platform...) 
• Excellent problem-solving skills and attention to detail 
• Motivated, team-oriented and easily adapt to a complex environment. 
• Experience with PowerShell is a mandatory
• Capable of collaborating in a multi-cultural environment 
• Excellent English communication skills written and spoken, able to translate business request into technical requirements. 
• Relevant certifications such as Microsoft 365 Certified: Messaging Administrator Associate or Microsoft 365 Certified: Teams Administrator Associate are a plus

We are seeking a highly skilled and experienced Microsoft 365 Administrator to join our IT team. The Microsoft 365 Administrator will be responsible for the management, administration, and support of our organization's complete Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive and Teams. The successful candidate need to have a strong understanding of Microsoft 365 technologies and best practices, as well as experience with implementing and managing Microsoft 365 solutions.

• plan, develop and maintain Microsoft 365 related services and align them with PUMA best practices. 
• perform Microsoft 365 tenant management tasks, including its managing security, compliance, and supporting technologies. 
• Participate and lead regular meetings to determine progress and address any technical questions or challenges. 
• Determine and define clear deliverables, roles and responsibilities for team members required for testing and rollout initiatives. 
• Support continuous improvement for systems our team is responsible for. 
• Stay up-to-date with emerging Microsoft 365 technologies and trends and make recommendations for improvements
• Create, update and maintain technical documentation. 
• Communication and coordination with internal and external parties 

• Proven experience with cloud platforms, particularly in a 21Vianet or Microsoft Azure environment
• Strong understanding of cloud architecture and services (IaaS, PaaS, SaaS)
• Good understanding of IAM, virtualization, and containerization technologies
• Excellent problem-solving skills and the ability to work in a fast-paced environment
• Experience with CI/CD pipelines and deployment automation
• Understanding of Azure Landing Zone Concept
• Motivated, team-oriented, and easily adapt to work collaboratively across teams in a multi-cultural environment
• Excellent English communication skills written and spoken, able to translate business request into technical requirements
• Ability to communicate in Mandarin Chinese is a plus
• Willingness to work in non-standard PH time schedules (24/7)
• Available for travel for onsite support and training

As a Cloud Engineer 21Vianet, you will be instrumental in architecting, optimizing, and maintaining our cloud solutions to ensure operational excellence. You will work closely with various teams to deploy and manage scalable and secure cloud infrastructure that meets our business needs.

• Troubleshoot and resolve issues related to 21vianet & Microsoft Azure cloud infrastructure, services, and applications
• Monitor system performance and troubleshoot and anomalies promptly
• Design, develop and deploy cloud-based solutions in alignment with business objectives.
• Develop and maintain Infrastructure as Code (IaC) templates using tools like Terraform.
• Collaborate with cross-functional teams to ensure compliance with security policies and regulations.
• Optimize cloud resources for performance, cost and scalability
• Provide technical expertise and support for cloud-related projects and initiatives
• Stay current with emerging cloud technologies and trends to drive continuous improvement
• Transfer and adapt global policies, configuration, and guidelines to 21Vianet environment