• Minimum of 4 years professional work experience.

• Possession of a degree in computer science or a related field is a plus.

• Basic knowledge and understanding on routing and firewalling (expertise on this topic is a major advantage)

• Advance experience on Palo Alto Firewall and Cisco switches is preferred.

• Knowledge in administering Windows Servers, including Active Directory and Linux Systems

• Knowledge on proper ticket handling and good priority setting.

• Must be resourceful, flexible and possesses excellent communication skills.

• Ability to collaborate effectively in a multicultural environment.

• Self-motivated, team-oriented, and capable of adapting to complex environments.

• Available for travel for onsite support and trainings.

• Amenable to work on shifting schedules and hybrid.

• Experience in deploying and managing cloud infrastructure solutions using Terraform.

• Hands-on experience with Azure services and resources.

• Proficiency in scripting and automation using languages such as Python, PowerShell, or Bash.

• Experience with CI/CD pipelines, version control systems Github and infrastructure-as-code (IaC) best practices.

• Strong understanding of cloud networking, security, storage, and identity and access management concepts.

• Be part of the global 24/7 IT Systems Operations support group, which is mainly responsible for delivering L2/L3 support required on processing and resolution of tickets and tasks.

• Perform Azure Administration duties.

• Administer global corporate network devices, focusing on firewalls, switches, SSL portals, and access points.

• Responsible for the daily checklist of the Microsoft and Network security teams

• Responsible for the administration and maintenance of Active Directory security groups and objects.

• Support and administration of Corporate MDM Solution (Intune) and MIM

• Ensure the provision and maintain reliable IT Security systems, including web-filtering and Endpoint solutions.

• Strong problem-solving abilities and analytical skills.
• Stay informed about emerging security technologies, techniques, and practices.
• Motivated initiative-taker with a customer-focused mindset.
• Familiarity in Google’s (GCP) built-in security controls and threat intelligence (Google Secops, Security Command Center, Web Security Scanner, Cloud Armor, Chronicle Detect, Data Security Posture Management)
• Knowledge of security protocols.
• In-depth understanding of standard network protocols, operating systems (Windows, Linux, macOS), and web technologies.
• Familiarity with exploits and vulnerabilities outside of tool suites.
• Ability to script or write code (YARA, KQL, PHP, ASP, BASH, Java, PowerShell, SQL).
• Proficiency in using penetration testing tools, such as Metasploit, Burp Suite, Nmap, Wireshark, and other vulnerability scanners.
• Adaptability to the ever-changing technological landscape.
• Resourceful, flexible, and capable of collaborating with multi-cultural environment.
• Excellent communication skills.
• Well-driven, motivated, and collaborative.

• Part of the Global 24x7x365 IT Security Operations support group (shifting schedule).
• Monitoring systems and networks for intrusions, attacks, and unusual activities.
• Respond to phishing, malware, breaches, and other security incidents.
• Thorough investigation of security incidents.
• Provide accurate post event analysis.
• Assess risks and develop solutions for vulnerabilities.
• Respond and deploy countermeasures during cyber-attacks.
• Identifying and mitigating risks, enhancing security protocols, and collaborating with various stakeholders to safeguard our environment.

• Fundamental understanding of networking concepts (e.g., TCP/IP, DNS, DHCP, routing, and switching).

• Basic knowledge of operating systems (Windows, Linux).

• Familiarity with common cybersecurity principles and best practices.

• Knowledge of common web application vulnerabilities, such as the OWASP Top 10.

• Exposure to security testing tools, such as but not limited to Burp suite, Nmap, Wireshark, Metasploit and Vulnerability scanners.

• Strong analytical and problem-solving skills with a keen attention to detail.

• Excellent written and verbal communication skills.

• Ability to work effectively both independently and as part of a team.

• A strong desire to learn and develop a career in cybersecurity.

• Resourceful, flexible and capable of collaborating with multi-cultural environment

• Available for travel for onsite support and training

Preferred Qualifications:

• Relevant industry certifications such as CompTIA Security+, CompTIA Network+, or (ISC)² Associate.

• Experience with a scripting language (e.g., Python, PowerShell).

• Familiarity with cloud security concepts (Azure, or Google Cloud).

• Knowledge of common attack vectors and mitigation techniques.

• Experience with security information and event management (SIEM) tools.

• Threat Intelligence and Analysis: Identify, assess, and stay current on emerging threats and attack techniques to enhance our defensive strategies.

• Supporting Security Incident Analysis and Response:  Support, investigate and analyze security incidents to determine the root cause, scope, and impact.

• Penetration Test Management: Assist in the planning, coordination, report writing and management of penetration testing activities to proactively identify and remediate security weaknesses.

• Vulnerability Management: Participate in vulnerability scanning and assessment activities to identify weaknesses in our systems and applications. Assist in tracking and reporting on the remediation of identified vulnerabilities.

• IT Security Dashboards: Maintain IT security dashboards to provide a clear and concise overview of our security posture and key metrics for stakeholders.

• Security Tool Administration: Support the deployment, configuration, and maintenance of security tools and technologies.

• Policy and Procedure Adherence: Help to ensure compliance with company security policies and procedures.

• At least 3 years of work experience in IT, with proven experience in managing Microsoft 365 features. 
• Strong technical understanding of all Microsoft 365 features (Exchange Online, Teams, SharePoint, OneDrive, Licensing, Power Platform...) 
• Excellent problem-solving skills and attention to detail 
• Motivated, team-oriented and easily adapt to a complex environment. 
• Experience with PowerShell is a mandatory
• Capable of collaborating in a multi-cultural environment 
• Excellent English communication skills written and spoken, able to translate business request into technical requirements. 
• Relevant certifications such as Microsoft 365 Certified: Messaging Administrator Associate or Microsoft 365 Certified: Teams Administrator Associate are a plus

We are seeking a highly skilled and experienced Microsoft 365 Administrator to join our IT team. The Microsoft 365 Administrator will be responsible for the management, administration, and support of our organization's complete Microsoft 365 environment, including Exchange Online, SharePoint Online, OneDrive and Teams. The successful candidate need to have a strong understanding of Microsoft 365 technologies and best practices, as well as experience with implementing and managing Microsoft 365 solutions.

• plan, develop and maintain Microsoft 365 related services and align them with PUMA best practices. 
• perform Microsoft 365 tenant management tasks, including its managing security, compliance, and supporting technologies. 
• Participate and lead regular meetings to determine progress and address any technical questions or challenges. 
• Determine and define clear deliverables, roles and responsibilities for team members required for testing and rollout initiatives. 
• Support continuous improvement for systems our team is responsible for. 
• Stay up-to-date with emerging Microsoft 365 technologies and trends and make recommendations for improvements
• Create, update and maintain technical documentation. 
• Communication and coordination with internal and external parties 

• Proven experience with cloud platforms, particularly in a 21Vianet or Microsoft Azure environment
• Strong understanding of cloud architecture and services (IaaS, PaaS, SaaS)
• Good understanding of IAM, virtualization, and containerization technologies
• Excellent problem-solving skills and the ability to work in a fast-paced environment
• Experience with CI/CD pipelines and deployment automation
• Understanding of Azure Landing Zone Concept
• Motivated, team-oriented, and easily adapt to work collaboratively across teams in a multi-cultural environment
• Excellent English communication skills written and spoken, able to translate business request into technical requirements
• Ability to communicate in Mandarin Chinese is a plus
• Willingness to work in non-standard PH time schedules (24/7)
• Available for travel for onsite support and training

As a Cloud Engineer 21Vianet, you will be instrumental in architecting, optimizing, and maintaining our cloud solutions to ensure operational excellence. You will work closely with various teams to deploy and manage scalable and secure cloud infrastructure that meets our business needs.

• Troubleshoot and resolve issues related to 21vianet & Microsoft Azure cloud infrastructure, services, and applications
• Monitor system performance and troubleshoot and anomalies promptly
• Design, develop and deploy cloud-based solutions in alignment with business objectives.
• Develop and maintain Infrastructure as Code (IaC) templates using tools like Terraform.
• Collaborate with cross-functional teams to ensure compliance with security policies and regulations.
• Optimize cloud resources for performance, cost and scalability
• Provide technical expertise and support for cloud-related projects and initiatives
• Stay current with emerging cloud technologies and trends to drive continuous improvement
• Transfer and adapt global policies, configuration, and guidelines to 21Vianet environment