E-business / Digital
Assistant Manager, Ecommerce
Bangkok, Thailand
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.
Your Talent
Bachelor’s degree or above in any related field.
Minimum 3 years of relevant experience in E-com marketplace (e.g.Shopee, Lazada and TikTok shop), Key Account. Management, and Project Management.
Advance in MS Excel, Intermediate in MS PowerPoint, Word, Teams and outlook.
Google Drive, Sheet, Doc, Meetings
Good command of both English & Thai in speaking, reading, and writing.
Strong background selling on TikTok shop and Live stream is a plus.
Solid understanding and track record in eCommerce.
Your Mission
Help set up and manage TikTok Shop operations – including and not limited to pricing, voucher set up, manage SIS and check on product listings. Work closely with enabler for livestream and shop videos.
Monitor and work closely with internal team/enabler/marketplace’s key accounts to implement day to day tasks across other E-commerce Marketplaces (Lazada, Shopee, TikTok shop etc.).
- TikTok Shop Account Management
- Shopee Account management
- Lazada Account management
- Report and analysis
- eCommerce operations (Order problems, UAT, Customer services)
Be able to work with operation and logistic team to make sure that eCommerce orders run through smoothly, and tackle to major customer’s complaints to serve customer satisfactions, plus Co-working with merchandiser and media performance team to keep track all necessaries metrics and be able to point out improvements on next campaigns.
Initiate new ideas to penetrate market share. (e.g. Recruit new user, Retain old User, Grand Opening New Product and etc.)
Work closely with local Commercial teams to ensure proper account management to avoid multi-channel conflicts.
Manage the relationship with client or partner local to develop business opportunities and ensure proper account management and governance.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
PUMA supports over 21,000 employees across 51 countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.
