Diversity at PUMA

INFORMATION TECHNOLOGY

SPECIALIST, IT SERVICE DELIVERY

Kowloon, Hong Kong

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

  • Perform first-tier diagnosis, Services desk operation and provide workplace environment support with established processes meeting users’ expectation.  And document incidents and remedies
  • Monitor the workplace performance and meeting equipment.  Proactively provide solutions to users using agile methodology
  • Prepare operation procedure and workflow for different kinds of support.  Identify and simplify the process with automation
  • Provide training material for users learning and carry out training sessions
  • Provide support on IT projects and ad-hoc business required activities

Your Talent

  • Degree in Computer Science or IT related Subjects
  • Min. 5 years User and IT System Support experience in Retail, Wholesales, Fashion, Factory
  • Strong technical knowledge in MS Windows, Windows Server, Mac & MS Office 365 products 
  • Previous experience of Jira/Confluence is beneficial - not mandatory
  • Strong customer service and troubleshooting skills
  • Team working with excellent interpersonal and communication skill
  • Good command of written and spoken English. Proficient in Mandarin is an advantage

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 16,100 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA Wellbeing at Hong Kong

Athlete

  • Company sports
  • Free fruit
  • Gym contribution
  • On-site yoga

Social

  • Community engagement
  • Company parties
  • Festival celebration
  • Green Monday
  • Special occasion gifts

Flex

  • Birthday leave policy
  • Examination leave policy
  • Festival 1/2-day off
  • Flextime
  • Mobile working

Finance

  • Employee discount
  • Medical insurance
  • Private pension planning
  • Special sales
  • Welcome gift

Hong Kong

Welcome to Hong Kong, where cultures come together in an unique way that is also reflected in our office.

Enter the Mix
PUMA building in Hong Kong
Copyright-PUMA

Be An Enabler at PUMA IT

Be part of the team that enables processes across all fields of business globally. PUMA IT drives to constantly improve services and solutions for everyone, everywhere.

Meet the Team