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E-COMMERCE

SENIOR TEAMHEAD OPERATIONS ECOMMERCE EUROPE

Herzogenaurach, Germany

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

  • Lead the eCommerce Europe Operations Team consisting of specialists in the field of Payment, Systems, Fulfillment and Customer Service
  • Manage the operations in multiple countries, payment methods, currencies and Customer Service languages.
  • Strategically review and optimize the eCommerce system landscape and 3rd party vendors to ensure a scalable operational set-up and facilitate strong business growth.
  • Manage a project portfolio within a complex matrix organization with various stakeholders
  • Spearhead the implementation of new eCom systems and processes from the definition of business requirements to the successful roll out.
  • Liaise with internal and external service providers for the technical realization of strategic projects as for example the implementation of new Marketplaces or the expansion to additional regions
  • Contribute to net sales growth by localization of the customer experience, frictionless check-out processes and a short delivery time.
  • Be the link between operational management and business strategy. Present new concepts and status updates to middle and upper management.
  • Talent recruitment and ongoing team building

Your Talent

  • Bachelor’s or master’s degree in Business Administration, Business Informatics, Supply Chain Management, or similar field
  • 5-7 years of relevant working experience in eCommerce, operations, IT, logistics or related areas
  • Excellent interpersonal and team management skills. Passionate about developing people.
  • Proven experience in managing multiple projects
  • Ability to work in a complex matrix organization with various stakeholders
  • Able to effectively prioritize various tasks in a fast-paced environment
  • Experience in coordinating internal and external service providers
  • Profound analytical skills and ability to work with details
  • Fluent in German and English

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA supports over 14,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

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E-Commerce GENIUSES

Get together with expert content managers, platform developers, project managers, marketing and operations professionals to achieve one goal: keep PUMA charged with the same energy online as it is offline.

Meet the Team